Who is Braden Kelley?
Innovation and transformation leader, design thinking facilitator, an author, innovation speaker, and makes tools for innovation & change .
He also created and sold the world's most popular innovation web site:
"I help organizations increase their organizational agility and accelerate their speed of innovation and organizational change.
If you're looking to create a culture of continuous change, tackle some of your innovation barriers, train your employees to be more innovative change agents, or to build a more profitable human-centered business -- let's talk."
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Tag Archives: Customer Experience
The Rise of Employee Relationship Management (ERM)
What’s in a name? From the early days when HR was referred to as workforce management or personnel management, to the emergence of scientific management and labor unions, the practice of human resources has been constantly evolving. The name for … Continue reading
Starbucks Upgrading the Last Minute of the Mobile Ordering Journey
Starbucks is definitely regarded as an innovator in the mobile commerce and loyalty space. Starbucks was one of the first retailers (2008) to successfully introduce a card-based loyalty program with broad adoption – the Starbucks card – which not only … Continue reading
What is digital transformation? – EPISODE THREE – Ask the Consultant
Live from the Innovation Studio comes EPISODE THREE of a new ‘Ask the Consultant’ series of short form videos. EPISODE THREE aims to answer a question that many people struggle to answer or accurately discuss: “What is digital transformation?” Digital … Continue reading
Why Your Digital Transformation May Be Doomed to Fail
Digital Transformation, like Innovation, has become an overused buzzword that is losing its meaning. Whoever created the Wikipedia page for Digital Transformation defines it this way: “Digital Transformation (DT or DX) is the adoption of digital technology to transform services … Continue reading
