Who is Braden Kelley?
He is a Director of Innovation and Human-Centered Problem-Solving at Oracle, an author, innovation speaker, workshop facilitator, and makes tools for innovation & change .
And also co-founded the world's most popular innovation web site:
"I help organizations increase their organizational agility and accelerate their speed of innovation and organizational change.
If you're looking to create a culture of continuous change, tackle some of your innovation barriers, train your employees to be more innovative change agents, or to build a more profitable, more social business -- let's talk."
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Category Archives: Technology
Poking the Box for Innovation
One of the best ways to challenge people’s thinking and get a group moving in a direction towards innovation is to get the group to define the box. Of course a million and one innovation and creativity consultants will endlessly … Continue reading
Posted in Innovation, Strategy, Technology
Tagged Design, future, ground transportation, Public Transportation, transportation, videos
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Who is the Innovator? Amazon or Kroger?
Now, first of all, Kroger is a Cincinnati-based company not a Seattle-based company, so it is only natural that I should hear more about the things Amazon is experimenting with than those of Kroger, owners of a portfolio of grocery … Continue reading
Posted in Innovation, Strategy, Technology
Tagged Convenience, eCommerce, Fred Meyer, Grocery, internet, Kroger, Online Retail, QFC, retail, Walmart
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Consulting Industry Faces Threat From Artificial Intelligence
Previously I explored the value of eminence and thought leadership to consulting firms, and how unfortunately the power of inbound content marketing has a dark side that forms part of a three-pronged attack on the consulting industry. Meanwhile, the tireless … Continue reading
Consulting Industry Being Attacked on Three Sides
The worlds of employment and business are becoming increasingly turbulent as the stability of the enterprise grows ever shorter, the loyalty of the enterprise to its people faces extinction, and the wealthy countries of the world stand at a precipice … Continue reading
FedEx Not Keeping Pace
FedEx took the shipping world by storm about forty years ago, growing to become the defacto shipping leader, unseating UPS and DHL. But, then after thirty years of strong growth they began to lose their mojo. In 2003, in a … Continue reading
Posted in Strategy, Technology
Tagged Amazon, customer service, fedex, logistics, ups, US Postal Service
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Microsoft’s Seeing AI Glasses
Saqib Shaikh lives is blind, lives in London, and is a core Microsoft developer. He lost the use of his eyes at age 7. Saqib found inspiration in software development and is helping build Seeing AI, a research project helping … Continue reading
Posted in Technology
Tagged AI, apps, Artificial Intelligence, Blindness, Cognitive Science, Microsoft, software
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What April Fool’s Day Teaches Us About Innovation
April Fool’s Day was this week. Did anyone have a good prank played on them or come across a good corporate April Fool’s? My favorite this year was from my alma mater, the University of Oregon. Go Ducks! We try … Continue reading
Posted in education, Innovation, Technology
Tagged April Fools, Ducks, football, Oregon, sports, University of Oregon
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Service Redesign – Lost T-Mobile Smartphone
Given the health risks of carrying a smartphone (or any kind of mobile device) too close to the body for extended periods, I try to always remove electronic devices from my pockets whenever I can. For ten years this has … Continue reading
Posted in Design, Technology
Tagged customer service, Design, design process, Process, Process Improvement, service design, smartphones, T-Mobile
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Why Change is Accelerating
In previous articles I’ve spoken about how the pace of change is accelerating, and how for many people (and organizations) things are changing so fast that they feel overwhelmed and that things may be changing faster than some of us … Continue reading
Digital Transformation versus Digital Strategy
In my last article, Digital Transformation Matters, we looked at the accelerating pace of change, the case for digital transformation, and our evolving interactions with technology. We also asked a simple question: Are you ready to do business in a … Continue reading
Posted in Change, Design, Strategy, Technology
Tagged digital, digital strategy, digital transformation, future, people, Process, technology, Tools, Trends
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