Category Archives: Design

Teaming Up to Drive Customer Experience, Change and Innovation Success

I have exciting news to share and I can finally reveal all the details. I am teaming up with the HCL Digital Consulting practice to help clients design compelling experiences, organizational agility, and innovation capabilities at the front end of … Continue reading

Posted in Change, Design, Innovation, Strategy | Tagged , , , | Leave a comment

Rethinking Electric Vehicles and the Power Grid

Ford just announced an electric truck for the masses, the Ford F-150 Lightning, with up to 300 miles of range starting at just under $40,000. That is about as much detail as I’m going to go into about this new … Continue reading

Posted in Design, Innovation, Technology | Tagged , , , , , , , , , | Leave a comment

550 Quote Slides on Design, Innovation, and Change

Free Downloads for Keynote Speeches, Presentations and Workshops Looking for a compelling quote for a keynote speech, workshop or presentation on any of these topics? Innovation Design Change Digital Transformation Design Thinking Creativity Leadership I’m flattered that people have been … Continue reading

Posted in Change, Design, Digital Transformation, Innovation, Leadership, Quotes | Tagged , , , , , | Leave a comment

After Hours with Mauro Porcini – PepsiCo’s First Chief Design Officer

A short while ago I had the opportunity to sit down with Mauro Porcini, SVP & Chief Design Officer at PepsiCo, a multi-billion-dollar American corporation with more than 250,000 employees. It is the second largest food and beverage company in … Continue reading

Posted in Design, Innovation | Tagged , , , , , , , | Leave a comment

Starbucks Upgrading the Last Minute of the Mobile Ordering Journey

Starbucks is definitely regarded as an innovator in the mobile commerce and loyalty space. Starbucks was one of the first retailers (2008) to successfully introduce a card-based loyalty program with broad adoption – the Starbucks card – which not only … Continue reading

Posted in Design, Digital Transformation | Tagged , , , , , , , | Leave a comment

What is design thinking? – EPISODE FIVE – Ask the Consultant

Live from the Innovation Studio comes EPISODE FIVE of a new ‘Ask the Consultant’ series of short form videos. EPISODE FIVE aims to answer a question that many people struggle to answer or accurately discuss: “What is design thinking?” Design … Continue reading

Posted in Design, Innovation | Tagged , , , , , , , | Leave a comment

50 Cognitive Biases Reference – Free Download

I came across this cognitive biases infographic from TitleMax and it has a lot of great information in it, but… The problem with long, information-rich infographics like this is that they’re hard to consume on the screen in their entirety, … Continue reading

Posted in Design, Innovation, Psychology | Tagged , , , , , , | Leave a comment

A Conversation with PepsiCo’s Chief Design Officer – Mauro Porcini

Recently I sat down with Mauro Porcini, PepsiCo’s first-ever Chief Design Officer for an Innovation Leader conversation across different topics and themes, from culture to design, from people to innovation, from strategy to failure, starting with these six questions: Why … Continue reading

Posted in Design, Innovation | Tagged , , | Leave a comment

Rise of the Evangelist

What is an evangelist? When many people hear this term, their minds used to picture Billy Graham or Pat Robertson, but this is changing. Why? Our perceptions of evangelists are transforming as the pace of change accelerates to construct a … Continue reading

Posted in Change, Design, Innovation, marketing, Social Media | Tagged , , , , , , , , , , , , , , , | Leave a comment

Picking a Problem Worth Solving From a Sea of Problems

In the current environment, human-centric challenges abound, but you can’t focus on solving all of them. Many organizations complain not about having too few ideas, but about having TOO MANY IDEAS. Human-centered design principles can be incredibly helpful to assist … Continue reading

Posted in Change, Design, Digital Transformation, Innovation, Leadership, Training | Tagged , , , , , | Leave a comment