Charting Change: A Visual Toolkit for Making Change Stick

Get Everyone Literally on the Same Page for Change!

Charting Change: A Visual Toolkit for Making Change Stick is the change management book from bestselling author Braden Kelley — now in its Second Edition, published by Palgrave Macmillan.

Research shows that up to 70% of all change initiatives fail. The reason is almost always human — not strategic. Charting Change gives leaders, change managers, consultants, and project teams a collaborative, visual approach to planning change that gets organizations on board, keeps them aligned, and makes change stick. It is the definitive practical guide to Human-Centered Change™.

Used by change professionals, MBA programs, and organizational transformation teams worldwide.


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Charting Change Second Edition book cover — A Visual Toolkit for Making Change Stick by Braden Kelley


Available Formats

Hardcover
Amazon (USA)
ISBN: 978-3-031-36192-0
Kindle eBook
Amazon Kindle (USA)
Available worldwide
eBook (SpringerLink)
SpringerLink
Free shipping worldwide
Google Play eBook
Google Play Books
First Edition


See Charting Change in Action

Happy to include a couple of Charting Change videos introducing both editions the book and some of the visual, collaborative frameworks and tools at the heart of the book.

Braden Kelley — introducing Charting Change – First Edition

A fun launch video for the Second Edition of Charting Change


Why Change Fails — and How Charting Change Fixes It

Braden Kelley — author of Charting Change, change management keynote speaker

Innovation is about change, and organizations and individuals resist change. But the companies that
successfully innovate in a repeatable fashion share one trait: they are good at managing change.

The problem isn’t a lack of strategy — it’s a lack of shared understanding. Change initiatives fail when teams can’t see the process, can’t track progress, and can’t align around a common plan. Charting Change solves this by making the change planning process visual, collaborative, and human-centered.

At the core of the book is the Change Planning Canvas™ — a single-page visual tool that enables leadership and project teams to map all the variables influencing a change effort, build a shared language, and create a plan that employees can actually embrace and execute.


↧ Download the Free Sample Chapter to See the Book in Action


What’s New in the Second Edition

The Second Edition adds four entirely new chapters and two new guest expert contributions, expanding the book’s scope to meet the needs of change professionals, MBA programs, and organizational transformation teams dealing with today’s most complex challenges.

Business Architecture

New chapter plus guest expert contribution from Whynde Kuehn on aligning change with your organization’s structural foundations.

Systems Thinking

New chapter on applying systems thinking to change planning — understanding feedback loops, unintended consequences, and interdependencies.

Digital Transformation

New chapter on planning and executing digital transformation initiatives using the Human-Centered Change™ approach.

Continuous Change Culture

New chapter on building organizations that don’t just survive change but thrive on it — creating a sustainable culture of continuous change capability.

storyFORMing

New guest expert contribution from Kate Hammer on using narrative and storytelling techniques to drive change adoption and emotional buy-in.


What People Are Saying About Charting Change

Daniel H. Pink

“There’s no denying it: Change is scary. But it’s also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes.”

Daniel H. Pink — Author of Drive and To Sell is Human

Marshall Goldsmith

“Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it.”

Marshall Goldsmith — #1 New York Times bestselling author of Triggers, MOJO and What Got You Here Won’t Get You There

Eric D. Hieger

“Thoughtful, thorough, and practical is the rare blend that Braden has achieved in this Change Management field guide. Much more than a series of tactics, Charting Change will explicitly, sequentially, and visually help users create a diverse set of experiences for stakeholders that will most certainly increase likelihood of success.”

Eric D. Hieger, Psy.D. — Business Transformation and Change Leadership Practice Lead, ADP

Denise Fletcher

“No matter what business area you come from, change affects us all and can produce great outcomes when managed well. In Charting Change, Braden Kelley provides a terrific toolkit to manage this process and make it stick.”

Denise Fletcher — Chief Innovation Officer, Xerox

Phil McKinney

“Braden Kelley shows how to draw out the hidden assumptions and land mines early in the change planning process, and presents some great techniques for keeping people aligned as a change effort or project moves forward.”

Phil McKinney — Retired CTO, Hewlett-Packard; author of Beyond the Obvious


The Change Planning Toolkit™ for Human-Centered Change

🛠 Go Beyond the Book with the Full Toolkit

Every copy of Charting Change includes access to the Change Planning Toolkit Basic License — 26 of the 70+ frameworks, worksheets, and tools (including the Change Planning Canvas™) in downloadable 11″×17″ PDF format.

Organizations looking to deploy the full toolkit across teams and client engagements can license the complete set:

  • Basic License — 26 tools, included with the book. (Contact me with proof of purchase for FREE access if you’ve already bought the book)
  • Commercial License — All 70+ tools plus a QuickStart Guide, for teams and consultants deploying Human-Centered Change™ with clients.
  • City / State / Country Licenses — For regional government and public sector transformation initiatives.


Explore Commercial License Options →


Where to Buy Charting Change

Available worldwide in hardcover, Kindle, and eBook formats. The Second Edition hardcover is the current edition — Barnes & Noble carries the First Edition only.


Buy Hardcover on Amazon (USA) →


Buy Kindle eBook (USA) →


The Case Studies in Charting Change

Real-world case studies from leading organizations bring the Human-Centered Change™ methodology to life throughout the book.

NHS England — Challenge Top-Down Change case study in Charting Change

Challenge Top Down Change (@NHSEngland, @HSJnews and @NursingTimes)

NHS Improving Quality, a national improvement body of NHS England, working in partnership with the Health Service Journal (HSJ) and the Nursing Times (NT) national healthcare management titles to challenge top down change.

Babak Forutanpour — Qualcomm Flux case study in Charting Change

Qualcomm Flux — Babak Forutanpour (@bababinke)

Babak Forutanpour is a curious soul, an engineer, a UX Technologist, and a VFX Artist. He is the founder of Qualcomm’s FLUX and Co-Creator of Don’t Dream Alone. Creator of the @TheAryaBall.


The Guest Experts in Charting Change

Braden assembled a remarkable group of guest experts to contribute their specialized knowledge and real-world experience to the book.

Beth Montag Schmaltz — guest expert in Charting Change

Beth Montag Schmaltz (@bethmschmaltz)

Beth Montag Schmaltz is a Founding Partner at 71 & Change, a strategy and implementation consulting company that designs and implements solutions to address today’s workforce challenges.

Dion Hinchcliffe — guest expert in Charting Change

Dion Hinchcliffe (@dhinchcliffe)

Dion Hinchcliffe is a Vice President and Principal Analyst at Constellation Research. He is a well-known business strategist, enterprise architect, book author, frequent keynote speaker, analyst, and transformation consultant.

Matthew E. May — guest expert in Charting Change

Matthew E. May (@matthewemay)

Matthew E. May is a strategy facilitator, innovation coach, and lean trainer. Author of four books (including The Laws of Subtraction and The Elegant Solution).

Ty Montague and Rosemarie Ryan — guest experts in Charting Change

Ty Montague (@tmontague) and Rosemarie Ryan (@RosemarieRyan)

Co-Founders and Co-CEOs of co:collective, a strategy and innovation company that works with leadership teams to conceive and execute innovation in customer experience using a proprietary methodology called StoryDoing©.

Tanveer Naseer — guest expert in Charting Change

Tanveer Naseer, MSc. (@TanveerNaseer)

Tanveer Naseer is an award-winning and internationally-acclaimed leadership writer, author of Leadership Vertigo, keynote speaker, and founder of Tanveer Naseer Leadership, a leadership coaching firm.

Whynde Kuehn — guest expert in Charting Change Second Edition

Whynde Kuehn (@IncS2E)New in the Second Edition

Whynde Kuehn is a globally recognized business architecture pioneer, thought leader, educator, and advisor. She is author of the book Strategy to Reality.

Brett Clay — guest expert in Charting Change

Brett Clay (@sellingchange)

Brett Clay is the Founder and President of Change Leadership Group, LLC and author of Selling Change, 101 Secrets for Growing Sales by Leading Change.

Ayelet Baron — guest expert in Charting Change

Ayelet Baron (@ayeletb)

Ayelet Baron is a futurist helping to build thriving 21st century organizations with conscious leaders who drive shared purpose. Ayelet is a keynote speaker and author whose purpose is to open people’s minds and hearts about what’s possible when we lifework in abundance.

Seth Kahan — guest expert in Charting Change

Seth Kahan (@sethkahan)

Seth Kahan is an executive advisor who guides CEOs on leading change and innovation to create powerfully positive impact.

Rohit Talwar — guest expert in Charting Change

Rohit Talwar (@fastfuture)

Rohit Talwar is a global futurist and CEO of Fast Future Research and Fast Future Publishing. He is the editor of The Future of Business.

Kate Hammer — guest expert in Charting Change Second Edition

Kate Hammer, PhD MSc (@kate_hammer)New in the Second Edition

Creator of storyFORMing, co-inventor of KILN’s IdeaKeg, founder of CareSleeves, existential analyst, logotherapist and professional certified coach.


Frequently Asked Questions

What is Charting Change about?

Charting Change is a visual change management book that gives leaders, managers, and consultants a practical, human-centered toolkit for planning and executing organizational change. At its core is the Change Planning Canvas™ — a collaborative visual tool that helps teams build a shared understanding of a change initiative and keep everyone aligned through the process.

What is the Change Planning Canvas™?

The Change Planning Canvas™ is a single-page visual framework developed by Braden Kelley that enables leadership and project teams to map all the variables influencing a change effort — people, processes, goals, risks, stakeholders, and more — onto one shared visual plan. It is the central tool of the Human-Centered Change™ methodology and is introduced in Charting Change. Access to 26 of the 70+ Canvas tools is included with every copy of the book.

What is Human-Centered Change™?

Human-Centered Change™ is the change management methodology developed by Braden Kelley that places the human experience — of leaders, employees, customers, and other stakeholders — at the center of every change initiative. Rather than treating change as a project management problem, it treats it as a human adoption challenge. Charting Change is the definitive guide to applying the Human-Centered Change™ methodology in your organization.

What is new in the Second Edition?

The Second Edition adds four new chapters — on business architecture, systems thinking, digital transformation, and building a continuous change culture — plus two new guest expert contributions from Whynde Kuehn (business architecture) and Kate Hammer (storyFORMing). It is published by Palgrave Macmillan and available in hardcover and Kindle formats.

Who is Charting Change written for?

The book is written for change management professionals, organizational leaders, project managers, HR and transformation teams, management consultants, and MBA students. It is used as a coursebook in graduate business programs and as a practical field guide by change practitioners worldwide.

Is there a free sample chapter available?

Yes — download a free sample chapter to see the Change Planning Canvas™ in action and get a feel for the book’s visual, collaborative approach before you buy.


↧ Download the Free Sample Chapter

How does Charting Change relate to Stoking Your Innovation Bonfire?

Charting Change is the follow-up to Braden Kelley’s first book, Stoking Your Innovation Bonfire (Wiley, 2010). Where that book focuses on building a sustainable culture of innovation, Charting Change focuses on the human-centered change management skills needed to make innovation — and any other organizational transformation — actually stick.


Related Tools & Workshops

The book is the foundation. These tools and programs help you put Human-Centered Change™ into practice across your organization.

📋 Free Human-Centered Change Tools

Free downloads including frameworks, worksheets, and tools from the Human-Centered Change™ methodology — a taste of what’s in the full Change Planning Toolkit.


Browse Free Downloads →

🏫 Private Workshops & Masterclasses

Bring Human-Centered Change™ to your organization with a private workshop or masterclass facilitated by Braden Kelley — in-person or virtual, customized to your context.


Explore Private Workshops →

📅 Public Workshops

Join a public Human-Centered Change™ workshop open to individuals and small teams looking to build practical change management skills and earn certification.


View Upcoming Workshops →

🌟 Innovation Keynote Speaking

Book Braden to deliver a keynote or workshop on Human-Centered Change™, change management leadership, or digital transformation at your next conference or corporate event.


Book Braden as a Speaker →

About the Author


Braden Kelley — author of Charting Change, innovation keynote speaker and futurist

Braden Kelley is a bestselling author, LinkedIn Top Voice, innovation keynote speaker, and futurist who helps organizations master human-centered change and build sustainable innovation cultures. He is the creator of the Human-Centered Change™ methodology, the Change Planning Canvas™, the FutureHacking™ framework, and the Innovation Maturity Assessment. Named by Harvard Business Review as a next-generation innovation thought leader worth watching.


Book Braden as a Keynote Speaker →


Contact Braden →


The Human-Centered Change™ Infographic

Share this infographic to spread the word about Human-Centered Change™ and one of the key ideas behind Charting Change.


Human-Centered Change infographic — key principles from Charting Change by Braden Kelley