Author Archives: Braden Kelley

About Braden Kelley

Braden Kelley is a Human-Centered Experience, Innovation and Transformation consultant at HCL Technologies, a popular innovation speaker, workshop leader, and creator of the Human-Centered Change™ methodology. He is the author of Stoking Your Innovation Bonfire from John Wiley & Sons and Charting Change from Palgrave Macmillan. Braden has been advising companies since 1996, while living and working in England, Germany, and the United States. Braden is a US Navy veteran and earned his MBA from top-rated London Business School. Follow him on Linkedin, Twitter, Facebook, or Instagram.

Next Generation Loyalty – Part One

Loyalty Archaeology™ Excavating Sources of Next Generation Loyalty Marketers have an overly optimistic perspective on customer loyalty and their implementations of customer loyalty programs. The reality is that very few customers are loyal and much of what we speak of … Continue reading

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Free Human-Centered Innovation Tools

Innovation is all about change, and change only succeeds when people are put at the center. Therefore, people are also the heart of innovation. It is because of this fact that I continue to build out my Human-Centered Innovation methodology … Continue reading

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Don’t Forget to Innovate the Customer Experience

Too often we speak about Innovation, Customer Experience, Digital Transformation, Employee Experience and Organizational Change as very distinct and separate things. But is this the right approach? Those of you who have read both my first book Stoking Your Innovation … Continue reading

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AI Has Already Taken Over the World

I don’t know about you, but it’s starting to feel as if machines and Artificial Intelligence (AI) have already taken over the world. Remember in primary school when everyone tried really hard to impress, or even just to be recognized … Continue reading

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Join Me for Innovation Day 2021 – October 15, 2021

Join me for the American Society for Quality’s (ASQ) Innovation Day 2021 on October 15,2021. The theme for this year’s event is intersectional global value. There will be an exciting line-up of innovation-oriented keynotes, in-depth topic speakers, practitioner and student … Continue reading

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Digital Transformation Virtual Office Hours – Session One

84% of digital transformations fail, according to research by Michael Gale of PulsePoint Group. A digital transformation is the journey between a company’s current business operations to a reimagined version of itself from the perspective of how a digital native … Continue reading

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Digital Transformation – Ask Me Anything on LinkedIn

Ask Me Anything on LinkedIn about Digital Transformation On Tuesday, August 31, 2021 at 11am EDT I will we be hosting an Ask Me Anything session on LinkedIn about Digital Transformation. To participate in this first in a series of … Continue reading

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Thank You for Your Thinkers50 Nominations

Just wanted to write a quick post to thank you all for your support over the years as I’ve done my best to make innovation insights accessible for the greater good. Whether you started following along when I launched Blogging … Continue reading

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The Rebirth of Blogging Innovation

Join Us Here at Human-Centered Change and Innovation Fifteen years ago I started writing Blogging Innovation on a cumbersome platform called Blogger. It started as a place to share my observations and insights about business and innovation. Leveraging what I … Continue reading

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Don’t Forget Branding as You Look for Business Growth

People underestimate the importance of brand as they look to grow their business beyond their initial set of successful products and services. But, if you grow your business beyond your brand you’re doomed to fail. Few of us have the … Continue reading

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