Category Archives: Psychology

The Rise of Employee Relationship Management (ERM)

What’s in a name? From the early days when HR was referred to as workforce management or personnel management, to the emergence of scientific management and labor unions, the practice of human resources has been constantly evolving. The name for … Continue reading

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50 Cognitive Biases Reference – Free Download

I came across this cognitive biases infographic from TitleMax and it has a lot of great information in it, but… The problem with long, information-rich infographics like this is that they’re hard to consume on the screen in their entirety, … Continue reading

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Using Intuition to Drive Innovation Success

Americans are in love with data, big data, analytics, artificial intelligence and machine learning. … and the rest of the world is catching the same disease. Data is important, don’t get me wrong, but it is only one side of … Continue reading

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Training Your Quantum Human Computer

What is quantum computing? According to Wikipedia, “Quantum computing is the use of quantum phenomena such as superposition and entanglement to perform computation. Computers that perform quantum computations are known as quantum computers.” Rather than try and explain all of … Continue reading

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Fix the Problem or Design it Out?

Let’s start with the problem. According to The Plastic Pollution Coalition (January 3, 2017) – “It’s National Drinking Straw Day! Each day, more than 500 million plastic straws are used and discarded in the U.S. alone. Plastic straws consistently make … Continue reading

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Why Change is Accelerating

In previous articles I’ve spoken about how the pace of change is accelerating, and how for many people (and organizations) things are changing so fast that they feel overwhelmed and that things may be changing faster than some of us … Continue reading

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Measuring Change Readiness

Are you and your organization ready for change? Too often organizations define the change effort they want to pursue without first identifying whether there are people, resources, legislation, etc. present that must be in place before the change effort can … Continue reading

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The Pyramid of Results, Motivation and Ability

Changing Outcomes, Changing Behavior When engaging in a change effort it is important to focus not on outputs but on outcomes. The difference is sometimes subtle for people, but the biggest difference is that outputs are usually activity-based where outcomes … Continue reading

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Change Resistance is Not Inevitable

The idea that people always resist change is a lie, and it is extremely damaging to organization’s seeking to increase their organizational agility. The truth is that people only resist changes that they either do not understand or for which … Continue reading

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Innovation is Human

In many ways organizations are like humans, and others have described organizations and organizational change in biological terms before. But this biological context applies to innovation as well, and I’d like to put it forward quickly in simple terms. As … Continue reading

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