Tag Archives: Learning

Implementing Successful Transformation Initiatives for 2024

Implementing Successful Transformation Initiatives for 2024

GUEST POST from Janet Sernack

Transformation and change initiatives are usually designed as strategic interventions, intending to advance an organization’s growth, deliver increased shareholder value, build competitive advantage, or improve speed and agility to respond to fast-changing industries.  These initiatives typically focus on improving efficiency, and productivity, resolving IT legacy and technological issues, encouraging innovation, or developing high-performance organizational cultures. Yet, according to research conducted over fifteen years by McKinsey & Co., shared in a recent article “Losing from day one: Why even successful transformations fall short” – Organizations have realized only 67 percent of the maximum financial benefits that their transformations could have achieved. By contrast, respondents at all other companies say they captured an average of only 37 percent of the potential benefit, and it’s all due to a lack of human skills, and their inability to adapt, innovate, and thrive in a decade of disruption.

Differences between success and failure

The survey results confirm that “there are no short­cuts to successful transformation and change initiatives. The main differentiator between success and failure was not whether an organization followed a specific subset of actions but rather how many actions it took throughout an organizational transformation’s life cycle” and actions taken by the people involved.

Capacity, confidence, and competence – human skills

What stands out is that thirty-five percent of the value lost occurs in the implementation phase, which involves the unproductive actions taken by the people involved.

The Boston Consulting Group (BCG) supports this in a recent article “How to Create a Transformation That Lasts” – “Transformations are inherently difficult, filled with compressed deadlines and limited resources. Executing them typically requires big changes in processes, product offerings, governance, structure, the operating model itself, and human behavior.

Reinforcing the need for organizations to invest in developing the deep human skills that embed transformation disciplines into business-as-usual structures, processes, and systems, and help shift the culture. Which depends on enhancing people’s capacity, confidence, and competence to implement the “annual business-planning processes and review cycles, from executive-level weekly briefings and monthly or quarterly reviews to individual performance dialogue” that delivers and embeds the desired changes, especially the cultural enablers.

Complex and difficult to navigate – key challenges

As a result of the impact of our VUCA/BANI world, coupled with the global pandemic, current global instability, and geopolitics, many people have had their focus stolen, and are still experiencing dissonance cognitively, emotionally, and viscerally.

This impacts their ability to take intelligent actions and the range of symptoms includes emotional overwhelm, cognitive overload, and change fatigue.

It seems that many people lack the capacity, confidence, and competence, to underpin their balance, well-being, and resilience, which resources their ability and GRIT to engage fully in transformation and change initiatives.

The new normal – restoring our humanity

At ImagineNation™ for the past four years, in our coaching and mentoring practice, we have spent more than 1000 hours partnering with leaders and managers around the world to support them in recovering and re-emerging from a range of uncomfortable, disabling, and disempowering feelings.

Some of these unresourceful states include loneliness, disconnection, a lack of belonging, and varying degrees of burnout, and have caused them to withdraw and, in some cases, even resist returning to the office, or to work generally.

It appears that this is the new normal we all have to deal with, knowing there is no playbook, to take us there because it involves restoring the essence of our humanity and deepening our human skills.

Taking a whole-person approach – develop human skills

By embracing a whole-person approach, in all transformation and change initiatives, that focuses on building people’s capacity, confidence, and competence, and that cultivates their well-being and resilience to:

  • Engage, empower, and enable them to collaborate in setting the targets, business plans, implementation, and follow-up necessary to ensure a successful transformation and change initiative.
  • Safely partner with them through their discomfort, anxiety, fear, and reactive responses.
  • Learn resourceful emotional states, traits, mindsets, behaviors, and human skills to embody, enact and execute the desired changes strategically and systemically.

By then slowing down, to pause, retreat and reflect, and choose to operate systemically and holistically, and cultivate the “deliberate calm” required to operate at the three different human levels outlined in the illustration below:

The Neurological Level – which most transformation and change initiatives fail to comprehend, connect to, and work with. Because people lack the focus, intention, and skills to help people collapse any unconscious RIGIDITY existing in their emotional, cognitive, and visceral states, which means they may be frozen, distracted, withdrawn, or aggressive as a result of their fears and anxiety.

You can build your capacity, confidence, and competence to operate at this level by accepting “what is”:

  • Paying attention and being present with whatever people are experiencing neurologically by attending, allowing, accepting, naming, and acknowledging whatever is going on for them, and by supporting and enabling them to rest, revitalize and recover in their unique way.
  • Operating from an open mind and an open heart and by being empathic and compassionate, in line with their fragility and vulnerability, being kind, appreciative, and considerate of their individual needs.
  • Being intentional in enabling them to become grounded, mindful conscious, and truly connected to what is really going on for them, and rebuild their positivity, optimism, and hope for the future.
  • Creating a collective holding space or container that gives them permission, safety, and trust to pull them towards the benefits and rewards of not knowing, unlearning, and being open to relearning new mental models.
  • Evoking new and multiple perspectives that will help them navigate uncertainty and complexity.

The Emotional Cognition Levels – which most transformation and change initiatives fail to take into account because people need to develop their PLASTICITY and flexibility in regulating and focusing their thoughts, feelings, and actions to adapt and be agile in a world of unknowns, and deliver the outcomes and results they want to have.

You can build your capacity, confidence, and competence to operate at this level by supporting them to open their hearts and minds:

  • Igniting their curiosity, imagination, and playfulness, introducing novel ideas, and allowing play and improvisation into their thinking processes, to allow time out to mind wander and wonder into new and unexplored territories.
  • Exposing, disrupting, and re-framing negative beliefs, ruminations, overthinking and catastrophizing patterns, imposter syndromes, fears of failure, and feelings of hopelessness and helplessness.
  • Evoking mindset shifts, embracing positivity and an optimistic focus on what might be a future possibility and opportunity.
  • Being empathic, compassionate, and appreciative, and engaging in self-care activities and well-being practices.

The Generative Level – which most transformation and change initiatives ignore, because they fail to develop the critical and creative thinking, and problem sensing and solving skills that are required to GENERATE the crucial elastic thinking and human skills that result in change, and innovation.

You can build your capacity, confidence, and competence to operate at this level by:

  • Creating a safe space to help people reason and make sense of the things occurring within, around, and outside of them.
  • Cultivating their emotional and cognitive agility, creative, critical, and associative thinking skills to challenge the status quo and think differently.
  • Developing behavioral flexibility to collaborate, being inclusive to maximize differences and diversity, and safe experimentation to close their knowing-doing gaps.
  • Taking small bets, giving people permission and safety to fail fast to learn quickly, be courageous, be both strategic and systemic in taking smart risks and intelligent actions.

Reigniting our humanity – unlocking human potential  

At the end of the day, we all know that we can’t solve the problem with the same thinking that created it. Yet, so many of us keep on trying to do that, by unconsciously defaulting into a business-as-usual linear thinking process when involved in setting up and implementing a transformation or change initiative.

Ai can only take us so far, because the defining trait of our species, is our human creativity, which is at the heart of all creative problem-solving endeavors, where innovation can be the engine of change, transformation, and growth, no matter what the context. According to Fei-Fei Li, Sequoia Professor of Computer Science at Stanford, and co-director of AI4All, a non-profit organization promoting diversity and inclusion in the field of AI.

“There’s nothing artificial about AI. It’s inspired by people, created by people, and most importantly it has an impact on people”.

  • Develop the human skills

When we have the capacity, confidence, and competence to reignite our humanity, we will unlock human potential, and stop producing results no one wants. By developing human skills that enable people to adapt, be resilient, agile, creative, and innovate, they will grow through disruption in ways that add value to the quality of people’s lives, that are appreciated and cherished, we can truly serve people, deliver profits and perhaps save the planet.

Find out more about our work at ImagineNation™

Find out about our collective, learning products and tools, including The Coach for Innovators, Leaders, and Teams Certified Program, presented by Janet Sernack, is a collaborative, intimate, and deeply personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, and can be customized as a bespoke corporate learning and coaching program for leadership and team development and change and culture transformation initiatives.

Image Credit: Pixabay

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“I don’t know,” is a clue you’re doing it right

“I don’t know,” is a clue you’re doing it right

GUEST POST from Mike Shipulski

If you know how to do it, it’s because you’ve done it before. You may feel comfortable with your knowledge, but you shouldn’t. You should feel deeply uncomfortable with your comfort. You’re not trying hard enough, and your learning rate is zero.

Seek out “don’t know.”

If you don’t know how to do it, acknowledge you don’t know, and then go figure it out. Be afraid, but go figure it out. You’ll make mistakes, but without mistakes, there can be no learning.

No mistakes, no learning. That’s a rule.

If you’re getting pressure to do what you did last time because you’re good at it, well, you’re your own worst enemy. There may be good profits from a repeat performance, but there is no personal growth.

Why not find someone with “don’t know” mind and teach them?

Find someone worthy of your time and attention and teach them how. The company gets the profits, an important person gets a new skill, and you get the satisfaction of helping someone grow.

No learning, no growth. That’s a rule.

No teaching, no learning. That’s a rule, too.

If you know what to do, it’s because you have a static mindset. The world has changed, but you haven’t. You’re walking an old cowpath. It’s time to try something new.

Seek out “don’t know” mind.

If you don’t know what to do, it’s because you recognize that the old way won’t cut it. You know have a forcing function to follow. Follow your fear.

No fear, no growth. That’s a rule.

Embrace the “don’t know” mind. It will help you find and follow your fear. And don’t shun your fear because it’s a leading indicator of novelty, learning, and growth.

Image credit: Pixabay

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Top 10 Human-Centered Change & Innovation Articles of August 2022

Top 10 Human-Centered Change & Innovation Articles of August 2022Drum roll please…

At the beginning of each month we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?

But enough delay, here are August’s ten most popular innovation posts:

  1. Why Amazon Wants to Sell You Robots — by Shep Hyken
  2. Now is the Time to Design Cost Out of Our Products — by Mike Shipulski
  3. How Consensus Kills Innovation — by Greg Satell
  4. The Four Secrets of Innovation Implementation — by Shilpi Kumar
  5. Reset and Reconnect in a Chaotic World — by Janet Sernack
  6. This 9-Box Grid Can Help Grow Your Best Future Talent — by Soren Kaplan
  7. ‘Fail Fast’ is BS. Do This Instead — by Robyn Bolton
  8. The Power of Stopping — by Mike Shipulski
  9. The Battle Against the Half-Life of Learning — by Douglas Ferguson
  10. The Phoenix Checklist – Strategies for Innovation and Regeneration — by Teresa Spangler

BONUS – Here are five more strong articles published in July that continue to resonate with people:

If you’re not familiar with Human-Centered Change & Innovation, we publish 4-7 new articles every week built around innovation and transformation insights from our roster of contributing authors and ad hoc submissions from community members. Get the articles right in your Facebook, Twitter or Linkedin feeds too!

Have something to contribute?

Human-Centered Change & Innovation is open to contributions from any and all innovation and transformation professionals out there (practitioners, professors, researchers, consultants, authors, etc.) who have valuable human-centered change and innovation insights to share with everyone for the greater good. If you’d like to contribute, please contact me.

P.S. Here are our Top 40 Innovation Bloggers lists from the last two years:

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Innovating Through Adversity and Constraints

Innovating Through Adversity and Constraints

GUEST POST from Janet Sernack

It’s been almost two and a half years since most of us shifted to working virtually and remotely, which, in turn, seriously disrupted most of our business-as-usual behaviors and learning habits. Interestingly, this also disrupted our habitual unconscious safety and comfort zones, and, in many cases, disconnected our overall sense of security. For some of us, our ability to make sense of ourselves and our futures, has been impacted, impacting our abilities to find new ways of being creative and innovating through the range of constraints and adverse situations.

Looking inward

Some of us have also had our confidence to survive and thrive in a world severely impacted, and many of us have felt exploited, exhausted, and depleted by our employers. According to Lynda Gratton, in a recent article in MIT Sloane Magazine “Making Sense of the Future” many of us are looking inward — working through the impact of our changing habits, networks, and skills, and begin to imagine other life trajectories and possible selves.

Looking outward

Again, according to Lynda Gratton, some of us are now also looking outward to analyze how talent markets are changing and what competitors are doing, which is creating momentum and a force for change, but also frustration and anxiety, given institutional lag and inertia.

The larger-than-life, terrible, and confronting conflict in Ukraine has also inflated, for some of us, a deeper sense of helplessness and exhaustion, and amplified our concerns and fears for a sustainable future.

The momentum for change is growing 

Yet some people have successfully responded to worries and concerns about the inertia holding our companies back, and have adapted to working, learning, and coaching online. Using this moment in time to help de-escalate our reactivity to what’s been going on to deeply connect, explore, discover, listen, and respond creatively to what is really important, to ourselves, our people, teams and our organizations.

To help shift the tension between today and tomorrow, through regenerating and replenishing ourselves and our teams, by shifting the dialogue towards renewing and innovating through constraints and adversity in uncertain and unstable times.

Innovating through constraints at ImagineNation™

Innovating through constraints enabled the collective at ImagineNation™ to design and deliver a bespoke, intense, and immersive learning journey for an executive team aiming at igniting and mobilizing their collective genius to step up to face their fears, adapt, take smart risks and innovate in uncertain and disruptive times!

Some of the constraints we collaboratively and creatively mastered included adapting to differing:

  • Geographies, we are based in Melbourne, Australia, and our client was based in Canada, which made managing time zone schedules challenging, including some very early 4.30 am starts for us –  Making flexibility and adaptiveness crucial to our success.  
  • Technologies, balancing Zoom-based online webinars and workshops, with Google chat rooms and jamboards, completing one on one coaching sessions, and assigning, completing, and presenting group action learning assignments – Reinforcing the need for constant iteration and pivoting to ensure the delivery of outcomes, as promised.
  • Communicating, including air freighting hard copy reflection packs, scheduling, and partnering virtually, all within a remote and fractured working environment –Ensuring that clarity and consistency would lead to the successful delivery of the outcomes, as promised.

Shifting the dialogue

Demonstrating that we can all be resilient and creative when we live in times of great uncertainty and instability through investing in reskilling people and teams to become more purposeful, human, and customer-centric.

We can all break the inertia by challenging our business-as-usual thinking and shifting the dialogue towards exploring our inner challenges and navigating the outer challenges of our current environment.

If we commit to doing this with more consciousness, hope, optimism, and control, to follow a direction rather than a specific destination by:

  • Perceiving this moment in time as an “unfreezing opportunity” and an opening to shift out of inertia and complacency, to re-generate and re-invent ourselves and our teams?
  • Knowing how to connect, explore, discover, generate and catalyze creative ideas to rapidly and safely unlearn, relearn, collaborate and innovate through constraints and adversity?
  • Committing to letting go of our “old baggage” and ways of making sense of our new reality, by experimenting with smart risk-taking, and making gamification accessible in an environment that is unpredictable?

Re-generating and re-inventing in uncertain and unstable times

In fact, many of us successfully adapted to online working, learning, and coaching environments by de-escalating any feelings of helplessness and hopelessness.

To bravely focus on regenerating and reinventing ourselves and our teams and using this moment in time to be curious, shift the dialogue, explore possibilities, harness collective intelligence and ask some catalytic questions:

  • What if we intentionally disrupted our current way of thinking?
  • How might we think differently to shift our perception and perceive our worlds with “fresh eyes”? What might be possible?
  • What if we shift the dialogue to engage people in innovating through constraints?
  • How might we shift the dialogue to activate and mobilize people towards taking intelligent risks through constraints?
  • How might thinking differently empower, enable and equip ourselves and our teams to navigate the current environment with more hope and optimism?
  • What if re-consider and perceive these constraints differently?
  • How might we support people to ignite their creativity?
  • How might we equip people to be creative and develop better ideas?
  • How might we resource people to force more change and innovation?
  • How might we discover new ways of creating value for people in ways that they appreciate and cherish?

Grappling with the future is paradoxical

Finally, Lynda Gratton suggests that we need to:

“Acknowledge that this is not straightforward. Right now, many leaders are stuck between two sources of tension: the tension of enlightenment, where they can begin to imagine what is possible, and the tension of denial, where they are concerned that more flexible working arrangements will negatively affect performance. They grapple with whether the change will be necessary or possible. These are legitimate tensions that are only exacerbated by the sense of exhaustion many people feel”.

If we perceive these constraints as catalysts for setting a clear focus and direction, it might force us to experiment with creative ways of acting and doing things differently.

It might also force us to make tougher decisions around our inner and outer priorities, by exploring and discovering more balanced, creative, and inventive ways of constantly iterating and pivoting whatever resources are available to get the important jobs done.

An opportunity to learn more

Find out about our learning products and tools, including The Coach for Innovators Certified Program, a collaborative, intimate, and deep personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, starting Tuesday, May 4, 2022.

Image Credit: Unsplash

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Revolutionizing Education with Augmented Reality

Unlocking New Learning Experiences

Revolutionizing Education with Augmented Reality

GUEST POST from Chateau G Pato

Education has always been a key driver of progress, equipping individuals with knowledge and skills to thrive in a rapidly evolving world. Traditional methods of teaching are now being challenged by new technologies that have the potential to transform education as we know it. One such powerful tool is Augmented Reality (AR). By merging digital content with real-world environments, AR creates immersive learning experiences that captivate students’ attention and enhance their understanding. This article explores the remarkable potential of AR in revolutionizing education, with two compelling case studies that demonstrate its transformative impact.

Case Study 1: Anatomy lessons come to life with AR

One of the most challenging subjects for students to grasp is human anatomy. With its complex structures and interconnections, textbooks and diagrams often fall short in truly conveying the intricacies of the human body. However, AR has the ability to bridge this gap by enabling students to visualize and interact with detailed 3D models.

In a recent study conducted in a medical school, students were provided with AR-enabled devices to study human anatomy. By simply pointing their devices at a person, a virtual overlay of the body’s internal systems appeared before their eyes. Students were able to explore the skeletal, muscular, and circulatory systems in real-time, zoom in to examine specific organs, and even observe the effects of diseases on the body. This interactive and hands-on approach not only deepened their understanding but also made learning anatomy an engaging and memorable experience.

The use of AR in anatomy education has shown tremendous potential to revolutionize the field. Students can now have access to 3D models and virtual dissection tools, enabling them to learn at their own pace and explore topics in greater detail. Additionally, AR encourages collaboration and peer-to-peer learning as students can interact with the same virtual models simultaneously, fostering a more dynamic and enriching learning environment.

Case Study 2: Historical landmarks are brought to life

History has long been regarded as a subject that relies heavily on imagination and interpretation. Students often struggle to truly grasp the significance and historical context of landmarks and artifacts. AR has emerged as a game-changer in this regard, enabling students to travel back in time and witness historical events in a way that traditional textbooks cannot.

In a high school history class, students were introduced to AR experiences that brought famous historical landmarks to life. By using AR-enabled smartphones or tablets, students could explore ancient ruins, walk through virtual reconstructions of historical sites, and interact with virtual historical figures. For instance, standing in front of the ancient pyramids of Egypt, students could witness the construction process and visualize the grandeur of these ancient wonders. By immersing themselves in historical environments, students developed a deeper connection with the subject matter and a heightened sense of empathy towards the people who lived in those times.

The implementation of AR in history classes holds immense potential. Not only does it make learning engaging and captivating, but it also encourages critical thinking, analysis, and contextual understanding. Moreover, the use of AR can democratize access to historical sites, providing students with the opportunity to experience distant landmarks that may be inaccessible to them.

Conclusion

As education evolves to meet the needs of the digital age, Augmented Reality has emerged as a powerful tool in revolutionizing learning experiences. Through the integration of AR in subjects like anatomy and history, students can explore and understand complex concepts in a more engaging and immersive manner. These case studies demonstrate how AR can deepen students’ knowledge, stimulate their curiosity, and foster collaboration.

While AR undoubtedly holds great promise, its successful implementation in education requires careful consideration. Human-centered design principles should guide its development and implementation, ensuring that AR enhances the learning process, rather than becoming a mere novelty. By embracing AR’s potential, we have the opportunity to unlock a new era of education where students can engage, explore, and learn in ways that were once unimaginable. Let us seize this opportunity to revolutionize education and equip the next generation with the tools they need to thrive in an ever-evolving world.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

Image credit: Pexels

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How to Foster an Innovation Mindset Within Your Team

How to Foster an Innovation Mindset Within Your Team

GUEST POST from Art Inteligencia

In today’s rapidly evolving world, businesses thrive when they foster a culture of innovation. Without an innovation mindset within your team, it becomes challenging to adapt to market changes, efficiently solve complex problems, and stay ahead of the competition. This article explores strategies for nurturing a mindset that embraces innovation. By encouraging curiosity, embracing failure as a learning opportunity, and fostering a sense of ownership, leaders can unlock their team’s full creative potential.

1. Encouraging Curiosity:

One essential element in fostering an innovation mindset is to encourage curiosity among team members. By nurturing a natural and inquisitive mindset, individuals become more open to exploring new ideas and challenging the status quo. Google, an industry leader renowned for its innovative culture, dedicates approximately 20% of employees’ time towards pursuing their own passion projects. This approach not only empowers individuals but also allows them to uncover breakthrough solutions that benefit the company as a whole.

2. Embracing Failure as a Learning Opportunity:

Innovation requires taking risks, which inevitably leads to failures along the way. However, instead of viewing failures negatively, teams must embrace them as valuable learning opportunities. Chobani, the popular yogurt brand, had their innovation team launch a new product that failed to perform optimally. Rather than abandoning the concept, Chobani saw it as a stepping stone to success. By analyzing the failures and making necessary adjustments, they refined their product, resulting in a game-changing success. Encouraging a culture that celebrates learning from mistakes is crucial in shaping an innovation-driven mindset.

3. Fostering a Sense of Ownership:

To foster an innovation mindset, team members must feel a sense of ownership over their work. This ownership allows individuals to fully invest their creativity and passion into their projects, driving them to go above and beyond. At 3M, employees are encouraged to spend 15% of their work time on projects of their own choice. This approach not only gives employees autonomy but also empowers them to take responsibility for the outcomes. By fostering a sense of ownership, leaders create an environment where employees are motivated to think outside the box, leading to breakthrough innovations.

Innovation Beyond Boundaries: Expanding Your Mindset

To learn more about expanding your innovation mindset beyond your team, check out this insightful article by Dennis Stauffer: Mastering Your Innovation Mindset. In his piece, Stauffer delves into strategies for driving innovation at the organizational level, providing useful insights into leveraging diverse perspectives, cross-functional collaboration, and disruptive thinking.

Conclusion

Creating an innovation mindset within your team is vital for driving continuous growth and staying competitive in today’s dynamic business landscape. By encouraging curiosity, embracing failures as learning opportunities, and fostering a sense of ownership, leaders can unlock their team’s full creative potential. These strategies, backed up by real-life case studies from industry leaders, demonstrate how nurturing an innovation mindset leads to transformative outcomes. Embrace the power of innovation and unlock your team’s potential today!

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pexels

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Five Lessons I Learned as an Accidental Entrepreneur

Five Lessons I Learned as an Accidental Entrepreneur

You don’t have to start a business to learn from my journey.

I like think of myself as an accidental entrepreneur. I originally set out to make innovation insights accessible for the greater good. But, nearly 15 years after publishing my first article, I sold a site that had more than 8,000 articles from around 400 contributing authors.

Along the way I learned a great deal of things, some the easy way and some the hard way. Here are the five key lessons I learned from my 15-year journey as a webpreneur:

1. Before turning a passion into a business, nail the business model

My website, Innovation Excellence, started as a passion project that shared my own thoughts about innovation. The site didn’t begin with a business model and sort of evolved as my project grew. Even after bringing in partners to transform my project, everyone had a day job and didn’t have time to develop the most viable revenue streams. I began to experiment with advertising and sponsorships, but everything was difficult and quite manual. From this inability to invest, I learned that you shouldn’t start commercializing a passion project before nailing the business model. If you can’t, leave it as a small, manageable hobby.

2. Don’t give up too much equity too soon

I eventually brought on three partners, but ended up owning less than a third of my creation. I now see that I placed too little value on all of the work that I had done to that point.

Don’t give away half the commercial potential of your passion project to the first person offering you money to grow it. You always have the option of not growing it or growing it more slowly with more control. Make these choices carefully and err on the side of only giving up small amounts of equity for investment. I brought on some great people as partners, but the painful reality is that I gave up equity to fund a redesign that we ended up throwing away for another redesign that I did myself.

3. In any partnership, make sure ownership percentages match contributions

It takes work to run a website. If someone owns a third of your business, they should be doing a third of the day-to-day work involved. Even financial investors should be getting their hands dirty. Refuse purely financial investors unless their money funds the successful launching of a profitable business model.

4. Create as many win-wins as possible

My team was able to build Innovation Excellence into a saleable asset because it was a purpose-driven business focused on creating as many win-wins as possible. Every decision was measured against the mission to make innovation insights accessible, and we were focused on creating value for our global innovation community and value for our contributing authors. We turned down advertising dollars we didn’t think would be a win for our community and our authors.

If I start a new site, it will definitely follow this paradigm of creating value for as many stakeholders as possible. Win-win relationships create value over time, while win-lose relationships destroy value until it reaches zero.

5. When it’s time to sell, make sure the buyers share your vision

I’m proud of what I built with Innovation Excellence and grateful for my partners. Sadly, Innovation Excellence has disappeared. The buyers said they shared our vision, wanted to do no harm, respected what we had built and only wanted to make it better, but they completely replaced the brand nonetheless.

The buyer had every right to do this in pursuit of leveraging the assets they purchased, but it’s still painful as a founder to not be able to point people to the thing that you built. This should be a consideration when you sell something you’ve poured your heart and soul into.

Building and selling the Innovation Excellence was a wild ride, and I definitely learned a lot along the way. But you don’t have to build a company to gain insights. You can learn so much about how investors think by watching Shark Tank or reading articles. Talk to other entrepreneurs so you can learn without going through the hard part. Always look to grow and keep innovating, so you’re prepared when entrepreneurship comes knocking.

This article originally appeared on Entrepreneur.com

Image credit: Pixabay


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After Hours with Mauro Porcini – PepsiCo’s First Chief Design Officer

After Hours with Mauro Porcini - PepsiCo’s First Chief Design Officer

A short while ago I had the opportunity to sit down with Mauro Porcini, SVP & Chief Design Officer at PepsiCo, a multi-billion-dollar American corporation with more than 250,000 employees. It is the second largest food and beverage company in the world, and the largest in North America.

The initial part of this interview focused on how PepsiCo embraces failure and gets to the root of customer needs and can be found on Innovation Leader. But Mauro had so much design and innovation wisdom to share that he agreed to stay after hours and answer more questions.

Mauro Porcini joined PepsiCo in 2012 as its first Chief Design Officer and began infusing design thinking into PepsiCo’s culture and leading a new approach to innovation by design across the company’s popular product platforms and brands, as well as new platforms such as Alternative Hydration (water personalization and consumption beyond the bottle) and Spire (Smart Fountains for drinks customization).

The team’s efforts extend from physical to virtual expressions of the brands, and to the company’s focus on sustainability. In the past seven years the PepsiCo design team has won more than 1,000 Design and Innovation awards.

To dive deeper into innovation at PepsiCo I posed the following questions:

Why is innovation important to PepsiCo?

Innovation is an absolutely fundamental, core value at PepsiCo. It’s a key ingredient in the company’s success and continued growth. Our daily work as designers within PepsiCo is to keep our innovation pipeline as human-centered as possible, as well as agile, flexible, reactive and in-tune with global and local trends. This requires a multi-disciplinary effort that involves close collaboration with other functions like R&D, Marketing, Strategy, Consumer Insights, and Manufacturing to ensure we are unlocking the full potential of our brands.

Mauro, I see you’re already connecting innovation and design. Let’s dig into that.

What do you see as the intersection between innovation and design, and why is this intersection important?

Mauro PorciniThe reality is that design and innovation are one and the same. Innovation is all about people. Innovation is about imagining, designing and developing meaningful solutions for people’s needs and wants. As designers, we are trained in three dimensions: human science (desirability), business (viability) and technology (feasibility). In the projects my global design team works on at PepsiCo, we connect these three dimensions to create products, brands, experiences and services that are relevant to the communities we design for. We call this approach “design”; the world often calls it “innovation.”

It’s interesting that you see innovation and design as synonyms where many see design instead as a path to innovation. Let’s explore what it takes to excel at design.

Click here to read the rest of the interview with Mauro Porcini on CustomerThink

Other questions Mauro will answer on CustomerThink include:

  1. What are some of the most important differences between doing design and being a design leader that innovators and designers should be aware of?
  2. What was the impetus, what resistance did you face, and what excited you about this design challenge?
  3. Why is it more important to be in love with your customers than to try and satisfy them?
  4. Do you have any tips for organizations trying to get better at empathy, listening and understanding to become better innovators?
  5. What are you most curious about right now?
  6. What are you working on learning about or mastering right now to help the team?

Images courtesy of PepsiCo


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The Role of Virtual Reality in Shaping Future Learning Environments

The Role of Virtual Reality in Shaping Future Learning Environments

GUEST POST from Chateau G Pato

With the rapid advancement of technology, it comes as no surprise that virtual reality (VR) has emerged as a transformative tool in various industries. One such area where VR is making significant strides is in the field of education. Virtual Reality has the potential to revolutionize traditional learning methods by creating immersive and interactive experiences that enhance student engagement and understanding. In this thought leadership article, we will explore the role of virtual reality in shaping future learning environments, highlighting two case studies that demonstrate its remarkable impact.

Case Study 1: Medical Education

One notable example of VR’s influence on the learning landscape is its application in medical education. Traditionally, medical students have relied on textbooks, lectures, and limited hands-on experiences to grasp complex medical concepts and procedures. However, VR has opened up a whole new realm of learning by providing students with interactive simulations and realistic scenarios.

Imagine a medical student aspiring to become a surgeon. In the past, they might have observed surgeries from a distance or practiced on models. But with VR, they can now step into a virtual operating room and experience a surgery in a much more hands-on way. Companies like Osso VR have developed VR training modules that guide students through realistic surgical procedures, allowing them to practice their skills in a safe and controlled environment. This immersive experience enhances their learning outcomes, confidence, and muscle memory, ultimately leading to more skilled and prepared medical professionals.

Case Study 2: Historical Education

VR is also transforming the way history is taught. History can often be perceived as a dull subject, filled with abstract dates and events. But with virtual reality, students can transport themselves to different historical eras, bringing the past to life in a tangible way.

Take, for example, the VR experience built by the British Museum in partnership with Samsung. Through their virtual reality tour, students can explore an ancient Greek city or walk through the rooms of the Egyptian Book of the Dead. This interactive experience immerses students in history, allowing them to see and touch artifacts that would otherwise be inaccessible. By engaging multiple senses, VR enhances learning retention and stimulates students’ curiosity, making history a captivating and memorable subject.

Looking Ahead

As VR continues to advance, its potential in shaping future learning environments is immense. From aiding simulations in scientific experiments to creating virtual laboratories for chemistry and biology, the possibilities are endless. VR opens doors to disciplines where physical constraints, safety concerns, or limited resources could hinder traditional learning methods.

However, implementing VR in education does come with challenges. Infrastructure requirements, availability of affordable devices, and content creation can be barriers that need to be addressed. Collaboration between academia, technology providers, and policymakers is crucial to ensure equitable access to VR tools and content.

Conclusion

In conclusion, virtual reality is revolutionizing education by creating immersive and interactive learning experiences. The case studies in medical education and historical education serve as powerful examples of VR’s potential to enhance learning outcomes. As we look towards the future, it is essential to embrace this technology, adapt curricula, and foster collaborations to unlock the full potential of VR in shaping future learning environments. By doing so, we will empower students with an innovative and engaging educational experience, preparing them to thrive in an ever-evolving world.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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Predictions for the Future of Education

Predictions for the Future of Education

GUEST POST from Chateau G Pato

The Education sector is rapidly evolving and no one is quite sure what the future holds. It’s clear that technology advancements and changes in the way we approach day-to-day learning are here to stay, but there are a few noteworthy trends that may indicate what the future may hold.

1. Moving to Online Learning

The increase in digital technology over the past decade has made the move to online learning inevitable. In recent years, many educational institutions have begun offering online courses or even entire degree programs. This is proving to be an incredibly popular option among students who may not otherwise have access to more traditional learning.

In Finland, the University of Jyväskylä has taken a unique approach to the online learning revolution. Rather than offering traditional classes, the university offers an “open university” platform, where students can learn from experts without actually enrolling in a course. This approach has proven to be successful, and it’s likely that more educational institutions will begin adopting this model.

2. Personalized Learning

As technology advances, so too do our abilities to offer personalized learning. Through tracking systems, teachers can customize lesson plans and course material to better suit each student’s individual needs. Not only does this ensure that each student gets the most out of their education, but it also allows educators to detect and address potential problems before they become serious.

The Walton Family Foundation, for example, is providing schools with the resources necessary to implement personalized learning strategies. This has proven to be a successful approach in some areas, and it’s likely that more educational institutions will begin adopting similar strategies in the near future.

3. Increased Attention on Social and Emotional Development

In recent years, there has been an increased focus on the importance of social and emotional development in students. The prevalence of mental health issues among children and adolescents has forced educators to reassess their methods and approach the issue from a more holistic perspective.

In the United Kingdom, the government is currently working to ensure that social and emotional development is given the attention it deserves in the classroom. They are currently exploring ways to make sure that every school has access to the necessary resources and programs to ensure that students are emotionally and mentally supported.

Conclusion

These are just a few of the trends that may indicate what the future may hold when it comes to the education sector. As technology continues to develop and new methods are explored, we can only wait to see what the future of Education has in store.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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