Tag Archives: success

Confessions of a Business Artist

Confessions of a Business Artist

I am an artist.

There, I’ve said it. This statement may confuse some people who know me, and come as a shock to others.

Braden, what do you mean you’re an artist? You’ve got an MBA from London Business School, you’ve led change programs for global organizations, helped companies build their innovation capabilities and cultures, are an expert in digital transformation, and you can’t even draw a straight line without a ruler. What makes you think you’re an artist?

Well, okay, that may all be true, but there are lots of different kinds of artists. I may not be a painter, a sculptor, a musician, an illustrator, or even a singer, but I am an artist, a business artist.

What is a business artist you ask?

A business artist sees through complexity to what matters most. A business artist loves working with PowerPoint and telling stories, often through keynote speeches and training facilitation, or through writing. A business artist loves to share, often doing so for the greater good, sometimes to their own financial detriment, in an effort to accelerate the knowledge, learning, and creating new capabilities in others. A business artist is a builder, often creating new businesses, new web sites, and new thinking. A business artist is comfortable stepping into a number of different business contexts and bringing a different energy and a different approach to creating solutions to complex requirements. Part of the reason a business artist can do this is because a business artist values their intuitive skills just as much as they value their intellectual skills, and may also consciously invest in getting in touch with higher levels of intuitive capabilities, enabling them to excel in roles that involve a great deal of what might be termed ‘organizational psychology’.

A business artist often appears to be a jack of all trades, sometimes bordering on what was portrayed in the television show The Pretender, and can be an incredibly powerful addition to any team tackling a big challenge, but a business artist’s incredible ability to contribute to the success of an organization is often discounted by the traditional recruiting processes of most human resource organizations because of its emphasis on skill matching and experience, skewing hiring in favor of someone with a lot of experience at being mediocre at a certain skillset over someone with limited experience but greater capability. A business artist often appears to be ahead of the curve, often to their own detriment, arriving too early to the party by grasping where organizations need to go before the rest of the organization is willing to accept the new reality. This is a real problem for business artists.

Now is the time for a change. Given human’s increasing access to knowledge, and the shorter time now required to acquire the necessary knowledge and skills required to perform a task, people who are comfortable with complexity, ambiguity, and capable of learning quickly are incredibly valuable to organizations as continual change becomes the new normal. Because experience is increasingly detrimental to success instead of a long-lived asset, given the accelerating pace of innovation and change, we need business artists now more than ever.

So how do we create more business artists?

Unfortunately our public schools are far too focused on indoctrination than education, on repetition over discovery. Our educational system specializes in creating trivia masters and kids that hate school, instead of building a new generation of creative problem solvers that love to learn and explore new approaches instead of defending status conferred based on mastery of current truths (which may be tomorrow’s fallacies). We are far too obsessed with STEM (Science Technology Engineering and Math) when we should be focused on STEAM (Science Technology Engineering Art and Music). Music is creative math after all. My daughter’s school has a limited music program and NO ART. How is this possible?

To create more business artists we need to shift our focus towards art, creative problem solving and demonstrated learning, and away from memorization, metrics, and repetition. Can we do this?

Can we create an environment where the status quo is seen not as a source of power through current mastery and instead towards a system where improvements to the status quo are seen as the new source of power?

Organizations that want to survive will do so. Countries that want to stay at the top of the economic pyramid will do so. So what kind of country do you want to live in? What kind of company do you want to be part of?

Do you have the courage to join me as a business artist or to help create a new generation of them?

Image credit: blogs.nd.edu

This article originally appeared on Linkedin


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Get More Done

Get More Done

What Matters Most Management (WMMM) is the Key to Success

Most times you’ll see this posed as a question “What matters most?” as people grapple with finding the meaning of life. That is not the case here…

Instead I would like to share with you my simple management philosophy that will help you be more successful in today’s sometimes overwhelming, chaotic world of too many competing demands on your time.

I will help you succeed on a whim! (well, okay a WMMM)

Your success in this case comes from following the whim (or WMMM) of What Matters Most Management. It can be tailored for use in managing your time, a project, etc. For simplicity we’ll look at time management today by popular request (people ask me all the time how I manage to get so much done).

It involves quite simply making a quick inventory of all of the things that you could focus on today, or that you’re being asked to focus on, and identifying three key things:

1. How big of an impact will completing this task have (Hi/Med/Lo)

2. How big of an effort will it take to complete this task (Hi/Med/Lo)

3. When will my energy be the best for completing this task (Morning/Afternoon/Evening)

This daily inventory of tasks can be done in your head, or on paper, depending on how detail oriented you are. After you have your mental or written list, then plan your day, prioritizing of course any tasks with a low effort/high impact combination (often very rare).

You will also want to prioritize any tasks that involve getting others to do work. Getting others started on their work sooner rather than later, will lead to those tasks getting done faster because they are not sitting in your inbox.

Consider also whether it makes sense to start a task you can’t finish today or not. Sometimes there is no advantage to starting something today instead of tomorrow if you’ll end up finishing it tomorrow either way. Other times there will be tasks you need to finish tomorrow that you’ll have to start today to make it work. Going through this exercise is how you’ll identify What Matters Most (WMM).

I find this method to suit an organic person like me much more than a rigid system like Franklin Covey, plus systems like that don’t take into account when the ideal time might be to do a certain type of work based on the composition of your day and personal energy patterns. Save up somewhat mindless, administrative type work for when you’re brain is tired and do your more creative, intense work when your mind is fresh.

It’s also amazing how frequently the Pareto Principle proves out (where the items that deliver 80% of the value only require 20% of your effort, and vice versa). Focus on that 20% that will drive the 80% of your potential positive perception in the minds of others and in tangible impact in your life.

The WMMM approach works the same on projects, and can be super powerful when a family, project team, etc. all follow a similar philosophy.

The WMMM approach can also be used by product managers and entrepreneurs to create more successful products and services!

Go ahead! Try it! I think you’ll find that you’ll get more done, and sometimes more importantly, people will notice.

Image credit: earningmoneytoday.com

This article originally appeared on Linkedin


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Most Companies Fail at Innovation Because…

Most Companies Fail at Innovation Because...Most companies fail at innovation because they fail at change.

There you go, there is the entire article in a single sentence. Please click the like button or leave a comment on your way out, and I’ll turn out the lights.

I’m actually serious, but I didn’t come to this single sentence overnight, but through decades of research and experience. It coalesced however this morning in an interview with Chad McAllister that will air next month.

This sentence also highlights the reason why after writing the popular Stoking Your Innovation Bonfire (a book about innovation) and traveling the world delivering innovation keynotes and workshops, that my next book for Palgrave Macmillan (@PalgraveBiz) will be about change, not innovation.

Because after all, my life’s work is to help others change the world for the better by creating and sharing valuable tools and insights that hopefully serve to accelerate innovation and change in communities around the world.

I will continue on to say though that if you want to be successful at innovation you need to get better at planning, leading, managing, and maintaining change.

If you doubt the linkage, please check out my other article Managing Innovation is About Managing Change. This will give you a great example of how innovation inflicts change on the organization.

And if you’d like to learn more about making your organization more change capable, then I encourage you to check out my article Change the World – Step One, which is the first in a series of articles I will be publishing here in the run up to the launch of my book in January 2016 to help organizations build a stronger, more sustainable approach to change. This first article outlines the Four Keys to Successful Change, with much more content and a whole Change Planning Toolkit™ being released over the next few months.


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Highlights from IBM’s Latest Innovation Research

Highlights from IBM's Latest Innovation ResearchMore Than Magic

According to a recent research study published by the IBM Institute for Business Value, outperforming organizations are 79% more likely to establish dedicated innovation teams.

For those of you who don’t have time to download, print, and read the whole thing, I’ve taken the liberty of collecting the highlights for you.

IBM’s analysis revealed three key categories that separate Outperformers from the rest:

  1. Organizational structures and functions that support innovation
  2. Cultural environments to make innovation thrive
  3. Processes to convert ideas into innovation

IBM found that Outperformers approach innovation differently. They:

  • Align innovation with business goals
  • Structure open forms of innovation
  • Create specialized teams
  • Lead with an innovation focus
  • Encourage innovative behaviors
  • Sustain innovation momentum
  • Generate new ideas from a wide range of sources
  • Fund innovation
  • Measure innovation outcomes

Another important point to keep in mind, but not highlighted in the report, is the tension between inefficiency and innovation. The more inefficient the organization, the fewer resources available to invest in innovation.

Something to think about…

But more about that later in another post, so stay tuned!

If you missed the download link above, here it is again.


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What Should the Role of Personal Branding be in Recruitment?

What Should the Role of Personal Branding be in Recruitment?I’ve been thinking a lot lately about personal branding, in part because several people have told me that I seem to do it pretty well, in spite of the fact that I would never call myself a personal branding expert or endeavor to make my living as a personal branding consultant.

While I think the personal branding topic is an interesting one, it is more because I am curious about:

  1. The role of personal branding in helping organizations achieve innovation success
  2. Whether or not organizations should be factoring in personal branding strength as part of their recruitment considerations

Now that we’ve hopefully made the case for the role of personal branding in helping organizations achieve innovation success in my previous post, let’s investigate whether or not organizations should be factoring in the strength of personal brand as part of their recruitment considerations.

Is the personal brand of an individual important to the brand of a collective and the brand equity that the organization is trying to build?

Well, look no further than organizations like Nike and Adidas that harness the personal brand equity of elite athletes like Michael Jordan, Kobe Bryant, and Derrick Rose.

Look no further than organizations like Target that harness the personal brand equity of Michael Graves, Isaac Mizrahi, Mossimo Giannulli, Jason Wu, and Phillip Lim. Meanwhile Macy’s has the Martha Stewart Home Collection (but JC Penney, Sears and Kmart also have Martha Stewart collections). So, harnessing the personal brand of designers and celebrities is obviously seen as beneficial to the brand of the collective in the minds of these organizations.

But it doesn’t stop there, the University of Phoenix is attempting to harness the personal brands of Clayton M. Christensen, Jeff Dyer, and Hal Gregersen to try and save their accreditation, London Business School harnesses the personal brand equity of Gary Hamel, Northwestern’s Kellogg School of Management harnesses the personal brand equity of Philip Kotler, and several consultancies harness the personal brand equity of famous professors to lend credibility to their consulting brands.

So, if at the highest levels, the organization’s brand equity benefits from harnessing the strength of the personal brands of certain individuals, shouldn’t organizations be considering the personal brand strength of applicants in the hiring process?

Not just for the reasons detailed above in relation to the increasingly open and interconnected organization, but also as content marketing becomes an increasingly important way for organizations to tell their brand story, and as innovative organizations seek to do the value translation component of innovation, shouldn’t the strength of personal brand equity be a consideration?

Now I don’t want to make this about me, or to say that my personal brand is nearly as strong as any of the individuals referenced before, and so I’ve made this as generic as possible:

  • Wouldn’t a McKinsey, Booz & Co., Deloitte, PWC, Bain, BCG, Innosight, Strategyn, ?WhatIf!, IDEO, Frog, Idea Couture, Fahrenheit 212, Jump Associates, or other consulting firm be better off (all other things being close to equal) hiring a consultant that could not just do great client work, but also a public evangelist for the firm at conferences and events, and bring visibility to the firm in print in the various media outlets that their personal brand has given them access to?
  • Wouldn’t a university be better off bringing in a candidate into a PhD research effort that would not just create a purely academic piece of research, but benefit more by partnering with a candidate that has a pre-existing publishing track record, pre-existing public visibility to help promote it, and whose personal brand equity could also bring potentially greater visibility to the degree granting institution?
  • Wouldn’t a company (all other things being roughly equal) be better off bringing in someone to lead their innovation efforts who has a strong personal brand in the innovation and/or startup communities, than someone who might have great program management capabilities, but limited personal brand equity and visibility? I mean, if one of the goals of an innovation program is to gather more insight-driven dots than your competitors, shouldn’t you base part of your selection criteria on the insight capacity of the individual and the connections that their personal brand equity brings?

These are just three examples of where organizations (and HR professionals) should be factoring personal branding into their recruitment criteria, but there are many more.

I have to say that too much of the focus on personal branding these days is from a social media perspective and making sure that the individual is not damaging their personal brand with careless social media involvement, or is focused on encouraging people to gather as many ‘friends’ as possible, or on the clothes that someone should wear, as if these things by themselves create a personal brand.

I’ve already given my thoughts about what the organization should do with personal branding.

Now here are my personal branding recommendations for the individual:

  1. Determine what your personal brand is. Start by thinking of the three words that define you. What do you want to be known for?
  2. Once you determine what your personal brand stands for, then make sure that all of your online profiles and other kinds of digital and physical assets (including your appearance) reinforce it.
  3. Create content for your online portfolio on the topics related to the three words that define you.
  4. Join the communities that intersect with your personal brand and your passions.
  5. Get out there and meet people. Look for those intersections of skills, abilities, talents, and passions that you have with others that are also consistent with your personal brand.
  6. Look to pursue activities that will strengthen your personal brand, not weaken it.
  7. Be authentic!
  8. Have fun!

Let’s close with a few questions:

  • What would you add to this list?
  • What is your personal brand, how strong is it, and how are you going to leverage this to power your career success?
  • How is your organization viewing personal brand when it comes to its recruitment efforts?

Keep innovating!


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Key to Innovation Success Revealed!

Key to Innovation Success Revealed!Achieving innovation success is not easy. Sustaining innovation success is even harder. The list of innovative companies that no longer exist is long, and some of the biggest enemies of innovation are ultimately complacency and resistance to change.

So what is the key to innovation success?

What lies beneath the artifacts of innovation success that we could point to in individuals or companies that we hold up as innovation heroes?

Well, as I tell the audiences of my keynotes, workshops and masterclasses around the world, innovation success rises up from the intersection of invention (which includes creativity), collaboration, and entrepreneurship. This is why you see these topics covered so much here on Human-Centered Change & Innovation.

Innovation is Invention Collaboration Entrepreneurship

Invention

Invention and creativity are incredibly important to innovation, but invention is not innovation and creativity is not innovation. Invention and creativity are but one component to creating successful innovation. And so yes, teaching your employees new creativity tools like SCAMPER or SIT, engaging in brainstorming activities after teaching people how to brainstorm properly, or providing your employees the space and time in their work lives to innovate will help you achieve greater innovation success, but they are not the secret. They are but one part.

Collaboration

There are a number of people traveling through the world of business and innovation literature spreading the myth that people are either innovative or they or not, that people either possess the innovator’s DNA or they don’t. To that I say “hogwash” (or sometimes something a little bit stronger). Innovation is a team sport and we all have a role to play. It is because of this belief that I created the Nine Innovation Roles and this framework for team-based innovation has resonated well with people all around the world. As a result, the Nine Innovation Roles from my book Stoking Your Innovation Bonfire have already been translated into Spanish, French, and Swedish, with Dutch and Chinese translations on the way soon. If you’re not familiar with the Nine Innovation Roles, they are:

  1. Revolutionary
  2. Artist
  3. Connector
  4. Magic Maker
  5. Customer Champion
  6. Judge
  7. Troubleshooter
  8. Conscript
  9. Evangelist

But understanding which of the Nine Innovation Roles you play on effective innovation teams is just the beginning. At the same time, we must begin to train our employees in the basic principles that power collaboration and teach them how to become effective collaborators. But collaboration is also only one component.

Entrepreneurship

Other than leadership, no other topic probably occupies a greater percentage of the space for business books in an American book store than entrepreneurship. This topic captivates the minds of people in the United States and in many other countries, and everywhere you go cities, states, countries, universities, and private companies are setting up incubators or startup accelerators to encourage entrepreneurship and innovation. This is important, but the importance of entrepreneurship is not limited only to the entrepreneur. At the same time, we must not forget the importance of intrapreneurship to the continuing health of our organizations. In some ways, intrapreneurship is MORE important to the innovation success of a country than entrepreneurship because collaborative, creative intrapreneurship is the flavor of entrepreneurship that keeps a country’s great companies alive (through this innovation intersection of course). Entrepreneurs and intrapreneurs are both important and we must consciously try to grow both in a successful society, and while intrapreneurs may not have the same tolerance for risk as an entrepreneur, they also need to understand how to make a business case and other core tenets of entrepreneurship.

Build a Common Language of Innovation

The Need to Integrate and Educate

I can state in no uncertain terms the importance for companies that are serious about innovation, and yes even countries or states or cities that are serious about innovation, to educate their people in the core knowledge, skills and abilities that relate to invention, collaboration and entrepreneurship. Companies need to educate their employees. Governments AND parents need to collaborate to teach their children. If you do this, your employees or your future citizens will have a much better chance of helping you achieve innovation success for your company or for your society. But even actively encouraging the intersection of invention, collaboration and entrepreneurship knowledge, skills, abilities and practice are not enough. The reason is because the power of this intersection does not represent the secret of innovation success. This intersection is central to sustained innovation success, but the secret lies elsewhere.

So what is the key to innovation success?

In one word?

The answer is…

CURIOSITY

Importance of Curiosity to InnovationDictionary.com defines curiosity as “the desire to learn or know about anything; inquisitiveness.”

Merriam-Webster defines curiosity as “Desire to know… Inquisitive interest in others’ concerns…Interest leading to inquiry

The reason that curiosity is the secret to innovation success is that the absence of curiosity leads to acceptance and comfort in the status quo. The absence of curiosity leads to complacency (one of the enemies of innovation) and when organizations (or societies) become complacent or comfortable, they usually get run over from behind. When organizations or societies lack curiosity, they struggle to innovate. Curiosity causes people to ask ‘Why’ questions and ‘What if’ questions. Curiosity leads to inspiration. Inspiration leads to insight. Insights lead to ideas. And in a company or society where invention, collaboration and entrepreneurship knowledge, skills, abilities and practice are encouraged, ideas lead to action.

So, if you want to have innovation success in your company or in your society, you must work to create a culture that encourages curiosity instead of crushing it. Unfortunately technology and the educational system in the United States and the rallying cry of “More STEM!” are having the unintended consequence of crushing creativity and creating a generation of trivia experts and linear thinkers for our society. We as parents and educators and managers must as a result seek to undo some of this damage. If you haven’t already read it, I encourage you to check out my article ‘Stop Praying for Education Reform‘.

Key to Innovation Success Revealed!We must find ways to reawaken the curiosity of our employees, to keep them curious, and to keep the curiosity of our children alive. We must find a way to fight against the tyranny of linear thinking and the ‘right’ answer, and instead inspire our children to continue asking ‘why’ – despite the fact that sometimes it can be annoying. 😉

To close I will leave you with a bastardized quote from the most interesting man in the world:

“Stay curious my friend.”

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Partners Wanted – Taking Nine Innovation Roles Global

Partners Wanted - Taking Nine Innovation Roles Global I was in Boston, MA last week for the Front End of Innovation conference and had the opportunity to train dozens of potential corporate Nine Innovation Roles trainers as part of my quest to set the Nine Innovation Roles free and make this powerful tool available for people to use to improve the effectiveness of their innovation teams and the overall innovation capability of the organization.

Now it is time for the next step, to train other service providers from all around the world on the Nine Innovation Roles so they can use it with their customers.

Already, we have a Spanish language version of the cards and resources in process.

For interested service providers, there are only a few small requirements for becoming a Nine Innovation Roles training partner:

  1. Translate this page on my site (see Spanish example) – will publish and give translation credit with 1-2 links to first translator of each language
  2. Translate this page on my web site – will publish and give translation credit with 1-2 links to first translator of each language
  3. #1 and #2 will allow me to get a translated version of the Nine Innovation Roles cards design created for you
  4. Translate the Nine Innovation Roles presentation embedded in #1 (can leverage #1)
  5. Translate the Nine Innovation Roles worksheet I link to in #1 (can leverage #1)
  6. Attend an inexpensive Nine Innovation Roles train the trainer webinar that I will be holding soon.

To register your interest in becoming a Nine Innovation Roles training partner please fill out the contact form and make a note in the question field.


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Free Nine Innovation Roles Train the Trainer Session

Nine Innovation Roles Train the Trainer I will be in Boston, MA this week for the Front End of Innovation conference May 6-8, 2013 at the Seaport World Trade Center, joining 650+ innovation managers and thought leaders from around the world who are serious about learning more about the front-end of innovation or improving existing innovation efforts.

For those of you are interested, I am planning to hold a FREE Nine Innovation Roles train the trainer session to go with all of the other FREE Nine Innovation Roles resources I offer hear on my web site under ‘Products’. To register your interest please fill out the contact form and make a note in the question field.

I will also be leading some thought provoking panel sessions, sharing new insights, and reconnecting with innovation friends (both old and new) at this always fun and energizing innovation event.

If you’d like to set up a meeting to explore your innovation efforts or needs while I’m there, please contact me.


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Latest Radio Interview with The Health Maven

LeAnna J Carey - The Health MavenI’m proud to share with you the link to my latest radio interview. This time I had the opportunity to sit down and chat with LeAnna J. Carey (@LeannaJCarey), host of the popular radio program The Health Maven – Innovation Talk.

We spend the 30 minutes talking about The Nine Innovation Roles and how organizations around the world are increasingly utilizing The Nine Innovation Roles to help them build more effective innovation teams. Curious which ones I think LeAnna fills or that I see myself typically filling?

Tune into the broadcast to find out! 🙂

Click here to listen to a recording of the interview


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Eight I’s of Infinite Innovation – PDF Version

Eight I's of Infinite Innovation - PDF VersionIn the wake of my hugely popular article on Innovation Excellence I’ve decided to make it available as a PDF.

Download the Eight I’s of Infinite Innovation PDF now

Some authors talk about successful innovation being the sum of idea plus execution, others talk about the importance of insight and its role in driving the creation of ideas that will be meaningful to customers, and even fewer about the role of inspiration in uncovering potential insight. But innovation is all about value and each of the definitions, frameworks, and models out there only tell part of the story of successful innovation.

To achieve sustainable success at innovation, you must work to embed a repeatable process and way of thinking within your organization, and this is why it is important to have a simple common language and guiding framework of infinite innovation that all employees can easily grasp. If innovation becomes too complex, or seems too difficult then people will stop pursuing it, or supporting it.

Some organizations try to achieve this simplicity, or to make the pursuit of innovation seem more attainable, by viewing innovation as a project-driven activity. But, a project approach to innovation will prevent it from ever becoming a way of life in your organization. Instead you must work to position innovation as something infinite, a pillar of the organization, something with its own quest for excellence – a professional practice to be committed to.

So, if we take a lot of the best practices of innovation excellence and mix them together with a few new ingredients, the result is a simple framework organizations can use to guide their sustainable pursuit of innovation – the Eight I’s of Infinite Innovation. This new framework anchors what is a very collaborative process. Here is the framework and some of the many points organizations must consider during each stage of the continuous process…

To continue reading, download the PDF

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