Category Archives: Creativity

CEOs Say Creativity is the Most Critical Factor for Future Success

GUEST POST from Linda Naiman

According to the IBM 2010 Global CEO Study, which surveyed 1,500 Chief Executive Officers from 60 countries and 33 industries worldwide, CEOs believe that,

“More than rigor, management discipline, integrity or even vision — successfully navigating an increasing complex world will require creativity.”

IBM CEO Study: Creative Leadership

CEOs say creativity helps them capitalise on complexity

“The effects of rising complexity calls for CEOs and their teams to lead with bold creativity, connect with customers in imaginative ways and design their operations for speed and flexibility to position their organisations for twenty-first century success.”

Amen to that! If we are going to find solutions in a world that is becoming increasingly interconnected and complex, we cannot rely on traditional ways of leading and managing.

Creativity is the most important leadership quality

Facing a world becoming dramatically more complex, it is interesting that CEOs selected creativity as the most important leadership attribute. Creative leaders invite disruptive innovation, encourage others to drop outdated approaches and take balanced risks. They are open-minded and inventive in expanding their management and communication styles, particularly to engage with a new generation of employees, partners and customers.

High-performing CEOs practice and encourage experimentation and innovation throughout their organisations. Creative leaders expect to make deeper business model changes to realise their strategies. To succeed, they take more calculated risks, find new ideas and keep innovating in how they lead and communicate.

The most successful organisations co-create products and services with customers, and integrate customers into core processes.

They are adopting new channels to engage and stay in tune with customers. By drawing more insight from the available data, successful CEOs make customer intimacy their number one priority.

95 percent of top performing organizations identified getting closer to customers as their most important strategic initiative over the next five years – using Web, interactive, and social media channels to rethink how they engage with customers and citizens. They view the historic explosion of information and global information flows as opportunities, rather than threats.

Better performers manage complexity on behalf of their organisations, customers and partners.

They do so by simplifying operations and products, and increasing dexterity to change the way they work, access resources and enter markets around the world. Compared to other CEOs, dexterous leaders expect 20 percent more future revenue to come from new sources. 54 percent of CEOs from top performing companies indicated they are learning to respond swiftly with new ideas to address the deep changes affecting their organizations.

Source:

IBM 2010 Global CEO Study: Creativity Selected as Most Crucial Factor for Future Success — May 18, 2010

My reflection

As a practitioner in the world of business creativity and innovation over the past twenty years, I am heartened by this encouraging news. We’ve all been tracking the success of innovators at companies like Google and Apple, and now it looks like a second wave of creativity and innovation is penetrating C-level leadership. We truly have entered the Age of Creativity.

Develop creative leadership in your business:

Discover your Creativity and Innovation styles
Leverage the four intelligences of creative thinking in your team
Develop a language and structure for managing the creative process
Create a climate conductive to fostering creativity and innovation
Design and conduct high-performance idea-generation/problem-solving sessions
Recognize when and how creativity is stifled and be able to prevent this
Build innovation and critical thinking into individual and teamwork processes.

Image credits: Pixabay and Linda Naiman

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10 Clever Ways to Stop Ideation Bullies from Hogging Your Brainstorming Sessions

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10 Clever Ways to Stop Ideation Bullies from Hogging Your Brainstorming Sessions

GUEST POST from Howard Tiersky

Whether you’re responsible for digital transformation or just trying to improve a product, process or marketing program, coming up with ideas is almost always an important part of success.

And one way you can create ideas is by bringing everyone together in some sort of brainstorming activity.

But sometimes you find that you’ve invited someone who’s not going to let anyone else talk — someone who is so certain they have the right answers that they take all the oxygen in the room — the ideation bully.

The Ideation Bully has an idea of how “it” should be done and they are so insistent about it that it’s almost not worth having a session because nobody has the energy or the desire to fight with this person.

Fortunately, there are certain tactics that you can use to diffuse the problem and prevent those troublemakers from throwing a monkey wrench into everything you’re trying to do.

Here are 10 ways to Handle Ideation Bullies

1. Choose your Brainstormers

One option is to simply not invite somebody who is known to be a troublemaker if you predict that that person is going to tank the effort to bring people together and generate ideas.

If their ideas are important, there’s always an opportunity to give them input in another way, such as asking them to send you a list of their ideas.

But there can be downsides to this as your primary approach. If that person is politically very important, then excluding them may not be wise.

Additionally, that individual may actually have good ideas to contribute, it’s just that they have a habit of “over-contributing.”

And lastly, sometimes you don’t know in advance who will show up as an “ideation bully.”
Someone who is otherwise quite reasonable and collaborative may get “triggered” by a given topic and transform into a problem.

2. Align on the Goals of the Meeting

Sometimes people who are trying to throw out ideas and who are behaving like bullies aren’t on the same page of what you’re there to ideate about.

Focus on what you want to accomplish and make sure everyone understands what the definition of victory is.

Set some ground rules so that if people start to pull you off topic, you can call them out while still being respectful of the point that they’re making.

3. Leave Rank at the Door

It’s best if the most senior person in the room lets everybody know that we really want everyone’s ideas and definitely doesn’t use their rank to influence the discussion (once all the ideas are on the table they can always later use their position of authority to determine which ideas will be implemented).

In fact, we have a fun acronym we use to highlight this challenge: HIPPO (Highest Paid Person On-hand).

Of course, not just because you’re the highest paid person doesn’t necessarily mean you’re a bully.

But you can be if you come in there and prevent your team from generating a lot of ideas.

It’s a good idea if the HIPPO speaks last because once they’ve spoken, it can be hard for people to feel like they should contradict.

Another strategy is to have the senior person wait for everyone to finish the session and then just bring them the results of the meeting to assess.

4. Insight Before Ideas

You want to seed people with information beforehand.

One way that people bully during ideation is they come in with supposedly their own set of facts, which may or may not really be facts.

It’s very easy to bully people with fake facts when others don’t have them.

You’re not going to have every insight, every piece of information, but nevertheless thinking about what’s the key information that the group should be fed in advance will help neutralize the ideation bullies.

5. Define the Goal of Generating a Set Number of Ideas

Acknowledge that your goal is to create a whole bunch of different ideas so that you can later assess them.

So when the ideation bully comes, they won’t be able to drown out everybody else because you are compelled to keep going until you get your target number of ideas.

You can always assure the bully that if their ideas are really the best, then you’ll probably wind up picking it.

6. The Possibility Frame

You can always say to somebody, is it possible there’s another idea?

Is it possible there’s a better idea?

Is it possible there’s a way of improving on this idea?

And it’s very difficult even for a bully to say absolutely not.

They just have to basically be willing to down-and-out insult every single person in the room if they want to say there’s no one there that could possibly come up with an idea that’s better than that.

Usually in most corporate environments, someone is not going to go that far.

When you can acknowledge that it’s always possible that there’s another idea, a better idea, or a way of improving the idea, then you have diffused the bully’s ability to crowd out other ideas.

7. The Hypothesis Frame

Any idea is just a hypothesis. It’s just a theory that it might be the solution to a problem.

So whatever idea you have, you don’t know for sure that it’s going to work until you test it through some kind of market research.

When you accept the hypothesis frame, the bully will not be able to shut down other ideas without presenting informational points that suggest their own idea is the best solution.

8. Evidence Quantity per Idea

Identify all the data and see how much evidence we have for each idea.

Sometimes the bully has a strong opinion that their idea is the right answer even when they have no data to support that claim.

We have a fun acronym for those sub variety of ideation bullies as well. We call them the ZEBRAs (Zero Evidence But Really Arrogant).

We want to give ZEBRAs the opportunity to present their facts but also do the same for other ideas.

This helps you prioritize and evaluate the ideas that your team generates.

9. Use Breakouts to Avoid Filibusters

When you have 10, 15, 20 or even more people that are ideating, it can be good to break them into teams and let each team brainstorm separately.

They can later come back together and each team can share what they’ve come up with.

That can be a healthy way of ideating if you have somebody who tries to bully everybody not follow the rules.

At least if you put them in breakouts, they can only do that with part of the group.

It may not solve the problem 100%, but at least then you have groups which don’t have that person and therefore can be productive.

Hopefully, some of these other strategies will help manage that person in the breakout that they’re in.

10. Create Structures with Timing and Turns

Instead of just having a freewheeling conversation, there’s this structure where everyone waits their turn and has their say.
But then there’s a process of making sure that that’s timeboxed and we move on to the next person.

That’s another way of making sure that each person gets their time and that the person who otherwise would want to take over and dominate will find it harder to bully everybody because there are rules.

You don’t need all of those tactics. You can pick just a few, even depending on your situation.

And I’m confident that you will find that you can master handling ideation bullies so that they can potentially still have their say, but it doesn’t disrupt everything you’re trying to do in terms of coming up with great ideas.

Check out my Wall Street Journal bestselling book, Winning Digital Customers, where I go into great length on a wide range of ideation practices in the context of product development and the creation of great customer experiences. It will show you the step-by-step process for coming up with ideas that lead to successful products in the market. You can download the first chapter for free by clicking this link https://WinningDigitalCustomers.com.

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Creating 21st Century Transformational Learning

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Creating 21st Century Transformational Learning

GUEST POST from Janet Sernack

I was privileged to attend one of the first Theory U; Presencing Leadership for Profound Innovation and Change Workshops presented by the Sloane School of Management, in Boston in 2008. This means that I have been able to observe, engage with and participate, from both Israel and Australia, in the evolution of Presencing and Theory U as powerful resources and vehicles for effecting profound transformational change and learning.

Intentional Change and Learning

I have seen and experienced the growth of the global Presencing community, as it transformed from a small, diverse, thought-leading group in the USA, seeding a range of deeply disruptive core concepts, as described in their groundbreaking book – Presence: Human Purpose and the Field of the Future into a global movement.

Where they introduced a radical new theory about change and learning, I also participated in its evolution into its current manifestation, as a global movement for profound transformational change. Which seeks to create, within the whole system, intentional shifts that break old patterns of seeing and acting that continually create results, on a planetary level, that are no longer needed or wanted. Achieving this by encouraging deeper levels of attention and intention, as well as deep and continuous learning, to create an awareness of the larger systemic whole, ultimately leading to us to adopt new and different mindsets, behaviors, actions, and systems that can help to shape our evolution and our futures.

A Turning Point

It is suggested by many, that we are at a turning point, a critical moment in time, where all of us, individually and collectively, have the chance to focus our attention toward activating, harnessing, and mobilizing transformational change and learning to shape our evolution and our futures intelligently. To maximize the emergence, divergence, and convergence of new patterns of consumer and business behaviors that have emerged at extraordinary speed and can be sustained over long periods of time because digitization, coupled with the impact of the global pandemic, have accelerated changes faster than many of us believed previously possible.

Paradoxically, we are facing an uncertain future, where according to the World Economic Forum Job Reset Summit – “While vaccine rollout has begun and the growth outlook is predicted to improve, and even socio-economic recovery is far from certain” no matter where you are located or professionally aligned.

Leveraging the Turning Point

This turning point, is full of possibilities and innovative opportunities potentially enabling organizations, leaders, teams, people, and customers to embrace the opportunity to change and learning in creative and inventive ways to shape our evolution and to co-create our futures, in ways that are:

Purposeful and meaningful,
Embrace speed, agility, and simplicity,
Scale our confidence, capacity, and competence through unlearning, relearning, and innovation.

Resulting in improving equity for all, resilience, sustainability, growth, and future-fitness, in an ever-changing landscape, deeply impacted by the technologies created by accelerated digitization, by putting ourselves into the service of what is wanting to emerge in this unique turning point and moment of time.

Forward-looking leadership

This is validated by the Boston Consulting Group (BCG), who outlined, in a recent article the key strategies employed by most innovative companies in 2021 that “forward-looking leaders soon looked to broader needs affecting their companies’ futures, such as resilience, digital transformation, and customer relevance”.

Realizing, like the authors of Presence: Human Purpose and the Field of the Future, the need to build the systemic ability to drive change, learning and innovation, by transforming their ambitious aspirations into real results through:

Clarifying a clear ambition: that is meaningful and purposeful, compelling and engaging that aligns to people’s values and helps build “one team” mindsets.
Building systemic innovation domains: that are strategically and culturally aligned, enabling people and technology to connect, explore, discover, design, and deliver the ambition through making changes and learning, collective and ecosystems approach that provides clear lines of sight to stakeholders, users, and customers.
Performance management: that acknowledges and rewards collaborative achievements, results in transformational change and learning through smart risk-taking, experimentation and drives accountability, and celebrates success.
Project management: that provides rigor and discipline, through taking a human-centered, and agile approach that allows people and teams to make the necessary shifts in assigning and delivering commercially astute, ambitious, radical, and challenging breakthrough and Moonshot projects.
Talent and culture: by exercising leadership that brings people and teams together, collaborating by fostering openness, transparency, permission, and trust so people can safely unlearn, relearn, adapt and innovate. By supporting and sponsoring change initiatives, by harnessing and mobilizing collective genius, by granting prestige to innovation roles and valuing radical candor, generating discovery and challenges to the status quo.

A Moment in Time

Some thirteen years later, in a recent Letter, Otto Scharmer, one of the original authors of the Presence book, shared with the global Presencing community, that it:

“feels as if we have collectively crossed a threshold and entered a new time. A time that was there already before, but more as a background presence. A time that some geologists proposed to refer to as the Anthropocene, the age of humans. Living in the Anthropocene means that basically all the problems, all the challenges we face on a planetary scale are caused by… ourselves”.

He then stated that “Being alive at such a profound planetary threshold moment poses a critical question to each and every one of us: What is my response to all of this, what is our response to this condition, how am I – and how are we – going to show up at this moment?

Showing up at this moment

Change and learning today involve people, developing their knowledge, mindsets, and behaviors, skills and habits. So, making a fundamental choice about how you wish to show up right now, as a leader or manager, business owner or employee, consultant, trainer, or coach, is crucial to making your contribution and commitment to shaping your own individual, and our collective evolution and our futures.

Taking just a moment

It may, in fact, be beneficial, to take just a moment – to hit your pause button, retreat into reflection, stillness, and silence and ask yourself Otto’s question – how am I, and how are we as a business practice, team or organization going to show up at this moment?

Drawing on my experience as an innovative start-up entrepreneur in Israel, people can either be forced to change and learn through necessity, conflict, and adversity in order to survive. Alternately, they can choose to change through seeing the world with fresh eyes, full of possibility, positivity, optimism, and self-transcendence, to innovate and thrive.

How might you develop the courage to make transformational and systemic changes and learning and innovation your key priorities to survive through necessity and adversity, or thrive through unleashing possibilities, optimism, and positivity?
How might you develop the compassion to focus on developing both customer and human centricity in ways that are purposefully meaningful and aligned to people’s values and contribute to the good of the whole (people, profit, and planet)?
How might you be creative in transforming your time, people, and financial investments in ways that drive out complacency, build change readiness and deliver the deep and continuous change and learning that equips and empowers people to deliver tangible results that are valued, appreciated, and cherished, now and in the future?

Not only to take advantage of the moment in time but to also use transformational change and learning to extend your practice or organizations future fitness and life expectancy, because, according to a recent article in Forbes – “Half of the giants we now know may no longer exist by the next decade. In 1964, a company on the S&P 500 had an average life expectancy of 33 years. This number was reduced to 24 years in 2016 and is forecast to shrink further to 12 years by 2027”.

This is the final blog in our series of blogs, podcasts, and webinars on Developing a Human-Centric Future-Fitness organization.

Find out about our learning products and tools, including The Coach for Innovators Certified Program, a collaborative, intimate, and deep personalized innovation coaching and learning program, supported by a global group of peers over 8-weeks, starting Tuesday, October 19, 2021.

It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of a human-centered approach and emergent structure (Theory U) to innovation, within your unique context. Find out more

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Leveraging Diversity: Enhancing Creativity through Inclusive Workplaces

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Leveraging Diversity: Enhancing Creativity through Inclusive Workplaces

GUEST POST from Chateau G Pato

In today’s rapidly evolving and interconnected world, the success of organizations hinges on their ability to foster innovation and creativity. To achieve this, organizations must recognize the value of diversity and create inclusive workplaces that empower individuals from all backgrounds to contribute their unique perspectives. By leveraging diversity, organizations can unlock the full potential of their teams, drive creative problem-solving, and gain a competitive edge. In this article, we will explore the connection between diversity and creativity, and present two compelling case studies that demonstrate the transformative power of inclusive workplaces.

Case Study 1: Pixar Animation Studios

Pixar Animation Studios, renowned for creating beloved films like Toy Story and Finding Nemo, has long understood the importance of diversity in driving creativity. In 2012, Ed Catmull, President of Pixar, reflected on their journey towards building a diverse and inclusive workforce. He shared that while the company initially struggled with diversity, they recognized the need to tap into different voices to propel their storytelling forward.

Pixar embarked on a mission to actively seek out diverse talent and foster an inclusive environment where everyone’s ideas were valued. The result was a creative explosion, with films that resonated deeply and appealed to a wide range of audiences. Films such as Coco, which celebrated Mexican culture and traditions, showcased the power of diverse perspectives and became a global success.

Through intentional efforts to create an inclusive workplace, Pixar not only enhanced their creativity, but also fostered a culture that attracted top talent from diverse backgrounds. This case study demonstrates that by embracing diversity and eliminating barriers, organizations can create an environment where creativity thrives, leading to exceptional outcomes.

Case Study 2: Airbnb

The story of Airbnb’s journey towards embracing diversity and inclusivity offers another inspiring example of how organizations can enhance creativity. In 2016, Airbnb faced criticism for issues related to discrimination on its platform. In response, the company took immediate action, acknowledging the problem and committing to change.

With the belief that diversity leads to better decision-making and innovation, Airbnb took significant steps to address the issue and create a more inclusive platform. They implemented mandatory cultural competence training for all employees, established a non-discrimination policy, and expanded their efforts to recruit diverse candidates across all levels.

These initiatives had a profound impact on Airbnb’s organizational culture and empowered employees to embrace the concept of belonging. The company saw a surge in creativity, as employees from various backgrounds felt valued and comfortable sharing their unique ideas. This resulted in the creation of innovative features such as “experiences” on the Airbnb platform, which opened up new revenue streams and increased customer engagement.

Conclusion

The case studies of Pixar Animation Studios and Airbnb vividly demonstrate the immense benefits organizations can reap by leveraging diversity and creating inclusive workplaces. By fostering an environment that embraces different perspectives, organizations enable their teams to think outside the box, challenge conventional wisdom, and generate groundbreaking ideas.

Diverse teams bring a wealth of experiences, knowledge, and cultural insights, which fuel innovation and make organizations adaptable in an increasingly diverse world. To maximize creativity, organizations should prioritize diversity at all levels, ensure equal opportunities, invest in cultural competence training, and create a culture of inclusion where every voice is heard and respected.

As human-centered design professionals, our duty is to champion the cause of diversity and be at the forefront of creating inclusive workplaces that drive creativity, solve complex problems, and inspire positive change. By embracing diversity, we can harness the full potential of human creativity, paving the way for a brighter and more inclusive future.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

Image credit: Unsplash

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Co-creating Future-fit Organizations

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Co-creating Future-fit Organizations

GUEST POST from Janet Sernack

In our second blog in this series of three, we opened the door to a threshold for a new kind of co-creative, collaborative and cohesive team spirit that catalyzes change through “innovation evangelism”. Focusing on building both internal and external talent, through empowering, equipping, and enabling internally cohesive and effective innovation teams. They apply their collaborative and collective intelligence towards initiating open innovation initiatives co-creating future-fit organizations that are human-centric, adaptive, engaging, inclusive, collaborative, innovative, accountable, and digitally enabled.

Innovation evangelists are change catalysts who courageously experiment with different business models and processes, to crowdsource broad and deep innovation capabilities. Usually in new ways that breakthrough corporate antibodies and barriers and deliver sustainable, meaningful, and purposeful change. Where, according to the recent Ideascale “Crowd Sourced Innovation Report 2021” “crowdsourced innovation capabilities have grown and innovation output indicators like implementation rate and time to implement have improved. In fact, businesses that were able to rapidly adapt and focus on innovation(in 2020) are poised to outperform their peers in the coming years”.

Innovation teams don’t innovate

The purpose of an innovation team is to create a safe environment that unlocks organizational and its key external stakeholder’s collective intelligence and innovation agility (capacity, competence, and confidence) to build the capability to change as fast as change itself.

Where the goal is to create a high performing, connected, and networked workplace culture where people:

Understand and practice the common language of innovation, what exactly it means in their organizational context, as well as exactly what value means to current and potential customers as well as to the organization,
Develop a shared narrative or story about why innovation is crucial towards initiating and sustaining future success,
Have the time and space to deeply connect, collaborate, and co-create value, internally and externally with customers, suppliers, and other primary connection points to build external talent communities and value-adding ecosystems,
Maximize differences and diversity of thought within customers as well as within communities and ecosystems,
Generate urgency and creative energy to innovate faster than competitors,
Feel safe and have permission to freely share ideas, wisdom, knowledge, information, resources, and perspectives, with customers as well as across communities and ecosystems.

How innovation teams learn and develop

Sustaining success in today’s uncertain, unstable, and highly competitive business environment is becoming increasingly dependent on people’s and team’s abilities to deeply learn, adapt and grow. Yet most people and a large number of organizations don’t yet seem to value learning and adaptiveness as performance improvement enablers, especially in enabling people and teams to thrive in a disruptive world. Nor do they understand how people learn, nor how to strategically develop peoples’ learning agility towards potentially co-creating future-fit organizations that sustain high-impact in VUCA times.

At ImagineNation™ we have integrated the four E’s of learning at work; Education, Experience, Environment, and Exposure with 12 key determining factors for co-creating future-fit organizations that sustain high-impact in VUCA times through our innovation team development, change, learning, and coaching programs.

Case Study Example

Educational customisation and alignment

After conducting desktop research and key stakeholder sensing interviews, we customized our innovation education curriculum specifically to align with the learning needs of the innovation team.

We aligned the program design to the organization’s strategic imperatives, values, and leadership behaviors, we reviewed the results of the previous culture, climate and engagement surveys, as well as the range of business transformation initiatives. We then applied design thinking principles to “bring to life” the trends emerging, diverging, and converging in our client’s and their customer’s industry sectors.

Focusing on:

enabling people to perform well in their current roles,
building people’s long-term career success,
developing their long-term team leadership and membership development capabilities,
laying the foundations for impacting collectively towards co-creating future-fit organizations.

Experiential learning a virtual and remote environment

We designed and offered a diverse and engaging set of high-value learning and development experiences that included a range of stretch and breakthrough assignments as part of their personal and team development process.

Focusing on:

encouraging people to engage in a set of daily reflective practices,
offering a series of customized agile macro learning blended learning options, that could be viewed or consumed over short periods of time,
engaging playful activities and skills practice sessions, with structured feedback and debrief discussions,
providing an aligned leadership growth individual and team assessment process,
introducing key criteria for establishing effective team cohesion and collaboration,
linking team action learning activities and evidence-based assignments to their strategic mandate ensuring their collective contribution towards co-creating future-fit organizations.

Environment to support and encourage deep learning

We aimed at creating permission, tolerance, and a safe learning environment for people to pause, retreat, reflect, and respond authentically and effectively, to ultimately engage and upskill people in new ways of being, thinking, and acting towards co-creating future-fit organizations.

Focusing on:

developing peoples discomfort resilience and change readiness,
encouraging people to be empathic, courageous, and compassionate with one another, to customers as well as to those they were seeking to persuade and influence,
allowing and expecting mistakes to be made and valued as learning opportunities and encouraging smart risk-taking,
reinforcing individual learning as personal responsibility and team learning as a mutual responsibility and establishing a learning buddy system to support accountability,
offering a series of one-on-one individual coaching sessions to set individual goals and support people and the teams’ “on the job” applications.

Exposure to different and diverse learning modalities

We designed a range of immersive microlearning bots by providing regular, consistent, linked, multimedia learning options and a constantly changing range of different and diverse learning modalities.

Focusing on:

providing an informative and targeted reading list and set of website links,
setting a series of coordinated thought leading webinars, videos, podcasts, and magazine articles aligned to deliver the desired learning outcomes,
outlining fortnightly targeted team application and reinforcement tasks,
helping the team to collaborate and set and communicate their passionate purpose, story, and key outputs to the organization to build their credibility and self-efficacy,
designing bespoke culture change initiatives that the innovation team could catalyse across the organization to shift mindsets and behaviors to make innovation a habit for everyone, every day.

Collectively contributing to the good of the whole

Co-creating future-fit organizations require creativity, compassion, and courage to co-create the space and freedom to discuss mistakes, ask questions, and experiment with new ideas. To catalyse change and help shift the workplace culture as well as crowdsource possibilities through open innovation.

In ways, that are truly collaborative, and energize, catalyze, harness, and mobilize people’s and customers’ collective genius, in ways that are appreciated and cherished by all. To ultimately collectively co-create a future-fit organization that contributes to an improved future, for customers, stakeholders, leaders, teams, organizations as well as for the good of the whole.

This is the final blog in a series of three about catalyzing change through innovation teams, why innovation teams are important in catalyzing culture change, and what an innovation team does, and how they collectively contribute toward co-creating the future-fit organization.

It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of a human-centred approach and emergent structure (Theory U) to innovation, within your unique context. Find out more

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Empowering Employees: Encouraging Autonomy to Foster Creativity

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Empowering Employees: Encouraging Autonomy to Foster Creativity

GUEST POST from Art Inteligencia

In today’s fast-paced and complex business landscape, nurturing employee creativity has become vital for organizations to stay ahead of the competition. Encouraging autonomy among employees plays a crucial role in harnessing their creative potential and driving innovation. By granting employees the freedom to make decisions, take ownership, and explore new avenues, organizations can create an environment that fosters a culture of creativity. This thought leadership article aims to explore the benefits of empowering employees and illustrate its effectiveness through two compelling case studies.

Case Study 1: Google’s “20% Time” Philosophy

Perhaps one of the most famous examples of empowering employees to foster creativity is Google’s “20% Time” policy. In 2004, Google introduced this initiative, allowing employees to dedicate 20% of their working hours to pursue personal projects unrelated to their assigned tasks. This policy removed bureaucratic constraints and empowered employees to delve into their passions and ideas. As a result, iconic products like Gmail and Google Maps were born during these allotted hours. Encouraging autonomy and providing a platform for employee creativity has proven to be a game-changer for Google, fueling its reputation as an innovative tech giant.

The success of the “20% Time” philosophy lies in granting employees the freedom to explore and experiment without fear of failure. This autonomy builds a sense of ownership, accountability, and intrinsic motivation within the workforce. By investing in employee autonomy, Google demonstrated that empowering employees can lead to groundbreaking innovations and foster a culture of sustained creativity.

Case Study 2: Pixar’s Collaborative Autonomy

Pixar Animation Studios serves as another outstanding example of empowering employees and nurturing autonomy to unlock creativity. Known for its exceptional storytelling and groundbreaking animations, Pixar encourages its employees to actively contribute and take ownership of their projects. Animators, writers, and creative minds are given the freedom to make meaningful decisions, shaping the overall outcome of their work.

Pixar’s film “Toy Story” serves as a remarkable case study. Director John Lasseter empowered his team to contribute ideas, take risks, and challenge conventions throughout the creative process. By fostering a culture of individual and collective autonomy, Pixar cultivated an environment where creativity thrived. This approach allowed the team to push boundaries, resulting in a critically acclaimed and commercially successful film that revolutionized the animation industry.

Lessons Learned and Strategies for Organizations:

The case studies of Google and Pixar illustrate the significant advantages of empowering employees to foster creativity within organizations. To apply these lessons effectively, organizations can consider the following strategies:

1. Encourage experimentation and risk-taking: Provide employees with the freedom to experiment, make decisions, and learn from failures. Organizations should view failures as opportunities for growth and encourage the sharing of lessons learned.

2. Provide platforms for idea exchange: Create spaces where employees can collaborate, share ideas, and contribute to the company’s creative goals. Platforms such as brainstorming sessions, cross-functional teams, and digital collaboration tools can fuel innovation and foster a creative ecosystem.

3. Foster a growth mindset: Encourage continuous learning and development by supporting employees in acquiring new skills and knowledge. Provide resources and training opportunities that enable individuals to stretch their creative abilities further.

4. Recognize and celebrate creativity: Establish recognition programs that celebrate and reward employees’ creative contributions. This appreciation reinforces the value of autonomy and empowers employees to continue pushing the boundaries of creativity.

Conclusion

Empowering employees and promoting autonomy can invigorate creativity and innovation within organizations. The case studies of Google’s “20% Time” philosophy and Pixar’s collaborative autonomy demonstrate the tremendous benefits that result from nurturing creativity within the workforce. By implementing strategies that encourage experimentation, idea exchange, a growth mindset, and recognition, organizations can create an environment where employees feel empowered to unleash their creative potential. Embracing and fostering autonomy will not only drive innovation but also lead to a more engaged and committed workforce, ultimately propelling organizations toward sustainable success in an increasingly competitive marketplace.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

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How to Foster Collaboration and Creativity in the Workplace

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How to Foster Collaboration and Creativity in the Workplace

GUEST POST from Art Inteligencia

In today’s competitive business environment, it is essential for companies to create a workplace culture that fosters collaboration and creativity. A workplace that encourages collaboration and creativity can lead to greater innovation, more successful projects, and a more engaged workforce. Here are some tips for fostering collaboration and creativity in the workplace:

1. Encourage Open Communication: Open communication is the foundation of collaboration and creativity. Create a workplace culture that encourages employees to voice their opinions and ideas freely. Make sure that everyone in the organization feels comfortable sharing their ideas and opinions. Promote an environment of collaboration and respect, rather than criticism and judgment.

2. Foster Teamwork: Teamwork is essential for fostering collaboration and creativity. Encourage employees to work together on projects and tasks. Provide team-building activities that help employees learn how to work together effectively. This will help create an environment of trust and collaboration.

3. Encourage Risk-Taking: Creativity often comes from taking risks. Encourage employees to take risks and challenge the status quo. Offer rewards for innovative ideas and projects.

4. Provide Resources: Creative ideas often require resources to make them a reality. Make sure employees have access to the resources they need to bring their ideas to life.

5. Allow Flexibility: Creativity often requires flexibility. Allow employees to take breaks throughout the day and to work on their own schedule. This can help them recharge and come up with fresh ideas.

6. Allow for Downtime: Downtime is essential for creativity. Allow employees time to think and brainstorm ideas. Encourage employees to take time to explore their interests outside of work.

By following these tips, you can foster a workplace culture that encourages collaboration and creativity.

Collaboration and creativity in the workplace are essential for success in today’s competitive business world. Companies that foster a collaborative and creative culture are more likely to thrive, as they can leverage the collective skills and expertise of their employees to come up with innovative solutions to problems. By allowing employees to work together and build upon each other’s ideas, companies can create an environment that encourages out-of-the-box thinking and encourages people to step out of their comfort zone. This can lead to greater innovation and a more engaged workforce.

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Design Thinking for Innovation

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How to Generate Creative Ideas

Design Thinking for Innovation

GUEST POST from Art Inteligencia

Innovation is the lifeblood of any forward-thinking organization, yet many struggle to cultivate a structured approach to creativity. Enter design thinking—a human-centered methodology that can unlock imaginative solutions to problems both known and unknown. In this article, we’ll delve into the principles of design thinking, outline actionable strategies, and examine case studies showcasing its power in generating game-changing ideas.

The Core Principles of Design Thinking

Design thinking is not just a process but a mindset that revolves around understanding the user. Rooted in empathy, it involves iterative cycles of ideation, prototyping, and testing. The process typically comprises five stages:

Empathize: Understand the needs, desires, and challenges of your target users.
Define: Clearly articulate the problem you aim to solve.
Ideate: Generate a broad array of possible solutions.
Prototype: Create scaled-down versions of potential solutions.
Test: Collect feedback and refine your prototypes.

While design thinking may seem linear, it’s inherently iterative, encouraging perpetual loops of ideation and refinement.

Strategies to Generate Creative Ideas

Foster a Diverse Team: Diverse perspectives drive broader, more innovative thinking. Engage team members with different skills, backgrounds, and cognitive styles.
Create a Safe Environment: Psychological safety allows team members to express wild and divergent ideas without fear of judgment. Normalize failure as a step toward success.
Utilize Analogous Inspiration: Learning from unrelated industries can spark fresh ideas. For example, healthcare organizations could look at user experiences in retail to revamp patient care.
Facilitate Brainstorming Sessions: Encourage techniques like mind mapping, SCAMPER (Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse), or the Six Thinking Hats to structure and diversify brainstorming.
Embrace Rapid Prototyping: Quickly transition from ideas to tangible models, no matter how rudimentary. These prototypes can serve as conversation starters and gather early feedback.
Encourage Cross-pollination: Promote collaboration across different departments to unify varying perspectives in tackling a challenge.

Case Study 1: IDEO and the Shopping Cart

IDEO, a global design firm, is often cited as a pioneer in design thinking. One of their seminal projects was to redesign the shopping cart. The project illustrated the efficacy of the design thinking process comprehensively:

Empathy: IDEO’s team spent time observing shoppers and supermarket staff. They identified various needs, like safety concerns for children and theft prevention.
Define: They clearly articulated the problem as devising a shopping cart that met these divergent needs while enhancing the overall shopping experience.
Ideate: The diverse team brainstormed prolifically, generating hundreds of ideas ranging from minor tweaks to radical redesigns.
Prototype: They rapidly created multiple prototypes, incorporating basket safety features, ergonomic designs, and even integrated barcode scanners.
Test: These prototypes were tested in actual supermarkets, gathering valuable feedback that led to further refinements.

The outcome was a groundbreaking cart design addressing multiple user concerns, showcasing how empathetic and iterative processes can lead to innovative solutions.

Case Study 2: Airbnb Transformation

Airbnb’s success story is another testament to the power of design thinking. In its early days, the company struggled with user acquisition and retention. Through design thinking, they transformed their fortunes:

Empathize: The founders made a bold decision—they became their own customers. They rented out properties and communicated extensively with hosts and guests to identify pain points.
Define: The clear problem statement emerged: how to create trust and reliability in lodging listings to attract and reassure users.
Ideate: After pinpointing the issue, they brainstormed a slew of potential improvements, from professional photography services for listings to user profile verifications.
Prototype: Airbnb quickly rolled out these ideas in selected markets. They introduced high-quality photos and verification processes in a pilot phase.
Test: The feedback from hosts and guests was overwhelmingly positive, directly translating into increased bookings and reduced friction.

Airbnb’s transformation was not just about adding features but was fundamentally human-centered—building trust through empathetic understanding of their users’ needs.

Conclusion

Design thinking is not a magical shortcut but a systematic, human-centered approach to innovation. By deeply understanding user needs and embracing an iterative process, organizations can unlock their creative potential, adapt to an ever-changing landscape, and solve complex problems. The case studies of IDEO and Airbnb illustrate how this methodology can generate creative, practical, and impactful ideas.

Embrace design thinking, and you will find that the journey of innovation is as transformative as the destination itself.

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The Role of Leadership in Nurturing Employee Creativity and Engagement

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The Role of Leadership in Nurturing Employee Creativity and Engagement

GUEST POST from Art Inteligencia

In today’s dynamic business landscape, fostering employee creativity and engagement has emerged as a critical aspect of organizational success. Companies that prioritize these elements are often rewarded with higher levels of innovation, productivity, and overall employee satisfaction. However, achieving these outcomes can be challenging without effective leadership. This article delves into the pivotal role of leadership in nurturing employee creativity and engagement, highlighting two exceptional case study examples.

Case Study 1: Google’s 20% Time Policy

Google, renowned for its innovation and creativity, has developed an exceptional approach to nurturing employee creativity. Their ‘20% Time Policy’ is a prime example of leadership paving the way for employee autonomy and ingenuity. This policy allows employees to dedicate 20% of their work time to projects of personal interest, outside their regular job responsibilities.

Under this initiative, Google employees have brought game-changing products to life, including Gmail and Google Maps. By granting this freedom, leadership acknowledges that employee creativity often flourishes when they have the opportunity to explore and experiment beyond their daily tasks. This innovative policy not only showcases Google’s commitment to employee empowerment but also illustrates how leadership can proactively create a culture conducive to imaginative thinking and bold ventures.

Key Leadership Takeaway: Leaders should encourage and empower employees to devote time to passion projects, leveraging autonomy to fuel creativity and engagement.

Case Study 2: Pixar’s Collaborative Environment

Pixar, the animation giant behind beloved movies like Toy Story and Finding Nemo, stands out as a company that prioritizes employee engagement and creativity. Their emphasis on fostering a collaborative environment is a testament to effective leadership. At Pixar, leaders understand that the collective creativity of their diverse talent pool amplifies the quality of their storytelling.

One of the significant practices driving creativity at Pixar is the notion of the “Braintrust.” This forum brings together directors, producers, and other talented individuals to provide feedback and engage in brainstorming sessions. The Braintrust, led by visionary leaders like John Lasseter, creates an environment where candid discussions and constructive feedback are not only encouraged but expected. This enables the collective creative intelligence of the team to thrive, nurturing employee engagement and enhancing the quality of their productions.

Key Leadership Takeaway: By establishing platforms where open dialogue and feedback are embraced, leaders can unlock the full creative potential of their teams while fostering an engaged workforce.

Conclusion

Leadership plays a significant role in nurturing employee creativity and engagement within organizations. The case studies of Google’s 20% Time Policy and Pixar’s collaborative environment demonstrate just how effective leadership practices can set the stage for increased innovation, productivity, and employee satisfaction.

To cultivate a culture of creativity, leaders should empower employees to pursue passion projects, granting them autonomy over their work. Similarly, fostering a collaborative environment that promotes open dialogue and constructive feedback can unleash the collective intelligence of the team, resulting in innovative breakthroughs.

By actively embracing these leadership practices, organizations can unlock the full potential of their employees, leading to a thriving workforce and a wellspring of creativity that propels them to new heights of success.

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How to Foster a Culture of Creativity in the Workplace

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GUEST POST from Chateau G Pato

Creativity is the lifeblood of innovation and growth in any organization. It’s the driving force that enables companies to navigate the complexities of the market and stay ahead of the curve. But fostering a creative culture is more than just an open invitation to think outside the box; it requires a strategic approach, leadership commitment, and a conducive environment that allows creativity to flourish. In this article, we will explore how organizations can cultivate a culture of creativity, supported by two compelling case studies.

Case Study 1: The Power of Recruitment, Selection, and Training

Gustavo Alejandro Sanchez Collado’s thesis on creativity in the workplace highlights the importance of recruitment, selection, and training in fostering a creative environment¹. The study emphasizes that behavior is a complex interaction between person and situation, suggesting that organizational creativity results from the creative outputs of constituent groups and situational factors. By focusing on these three areas, organizations can build a context that enhances creativity through:

Recruitment: Attracting individuals with a propensity for creativity.
Selection: Identifying candidates who not only possess creative skills but also align with the company’s values and culture.
Training: Developing programs that enhance employees’ creative abilities and encourage them to apply these skills in their roles.

Case Study 2: Perceived Organizational Support and Work Engagement

A study by Aneeq Inam et al. explores the relationship between perceived organizational support (POS) and employee creativity². The findings reveal that when employees feel supported by their organization, their engagement and creativity increase. The study also notes the role of stressors, indicating that low hindrance stressors strengthen the relationship between POS and work engagement, thereby boosting creativity.

Strategies for Fostering Creativity

Based on the insights from these case studies, here are strategies that organizations can implement to foster a culture of creativity:

Leadership Commitment: Leaders must champion creativity and provide clear support for innovative initiatives.
Collaborative Environment: Encourage collaboration across departments and teams to spark new ideas and perspectives.
Empowerment: Empower employees by giving them autonomy and the freedom to experiment and take calculated risks.
Recognition and Rewards: Implement a system that recognizes and rewards creative contributions and successes.
Continuous Learning: Promote a culture of continuous learning and development to keep employees’ creative skills sharp.

Conclusion

Fostering a culture of creativity is a multifaceted endeavor that requires deliberate actions and policies. By learning from successful case studies and implementing proven strategies, organizations can create an environment where creativity thrives, leading to sustained innovation and success.

Would you like to delve deeper into any specific aspect of fostering creativity, or is there another topic you’re interested in exploring? Let me know how I can assist you further!

References:

(1) CREATIVITY IN THE WORKPLACE: A Thesis GUSTAVO ALEJANDRO SANCHEZ COLLADO …. https://oaktrust.library.tamu.edu/bitstream/handle/1969.1/189174/SANCHEZCOLLADO-THESIS-2019.pdf?sequence=1.
(2) Fostering Creativity and Work Engagement Through Perceived …. https://journals.sagepub.com/doi/pdf/10.1177/21582440211046937.
(3) How to Foster Innovation & Creativity in the Workplace. https://www.edenworkplace.com/blog/innovation-creativity-in-the-workplace.
(4) How to foster innovation and creativity in the workplace – Sage. https://www.sage.com/en-us/blog/hr-innovation-creativity/.
(5) 3 Exercises to Boost Your Team’s Creativity – Harvard Business Review. https://hbr.org/2022/03/3-exercises-to-boost-your-teams-creativity.
(6) undefined. https://doi.org/10.1177/21582440211046937.

SPECIAL BONUS: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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