Tag Archives: creative problem solving

Bring Newness to Corporate Learning with Gamification

Bring Newness to Corporate Learning with Gamification

GUEST POST from Janet Sernack

I was first introduced to gamification upon meeting Mario Herger, in 2012, when he was a Senior Innovation Strategist at SAP Labs LLC, in Israel, as a participant in his two-day gamification workshop for Checkpoint Security Software. It was an exciting and exhilarating journey into the playful and innovative world of gamification pioneers such as Farmville, Angry Birds, and BetterWorks. Creatively exploiting the convergence of trends catalyzed by the expansion of the internet, and by the fast pace of exponential technology development making gamification accessible to everyone.

Propelled further by people’s increasing desire to socialize and share ideas and knowledge across the globe. Coupled with their desire to learn and connect in a high-tech world, to be met in ways that also satisfied their aspirational, motivational, and recreational needs, as well as being playful and fun.

The whole notion of making gamification accessible to corporate learning simmered in my mind, for the next ten years, and this is what I have since discovered.

Evolution of the gamification market

In 2012 Gartner predicted that – Gamification combined with other technologies and trends, gamification would cause major discontinuities in innovation, employee performance management, education, personal development, and customer engagement. Further claiming that by 2014, 80% of organizations will have gamified at least one area of their business.

It seems their prediction did not eventuate.

In their Gamification 2020 report, Gartner then predicted that gamification, combined with other emerging trends and technologies, will have a significant impact on:

  • Innovation
  • The design of employee performance
  • The globalization of higher education
  • The emergence of customer engagement platforms
  • Gamification of personal development.

It seems this prediction is now an idea whose time has come!

According to Mordor Intelligence – The global gamification market was valued at USD 10.19 million in 2020 and is expected to reach USD 38.42 million by 2026 and grow at a CAGR of 25.10% over the forecast period (2021 – 2026). The exponential growth in the number of smartphones and mobile devices has directly created a vast base for the gamification market.

This growth is also supported by the increasing recognition of making gamification accessible as a methodology to redesign human behavior, in order to induce innovation, productivity, or engagement.

Purpose of gamification

The initial purpose of gamification was to add game mechanics into non-game environments, such as a website, online communities, learning management systems, or business intranets to increase engagement and participation.

The initial goal of gamification was to engage with consumers, employees, and partners to inspire collaboration, sharing, and interaction.

Gamification and corporate learning

The last two years of the coronavirus pandemic caused many industries to deal with their audiences remotely and combined with an urgent need for having the right technologies and tools to:

  • Reach out to, and connect with, both their employees and customers, in new ways

Acknowledging the range of constraints and restrictions occurring globally we have an opportunity to couple these with the challenges, disconnectedness, isolation, and limitations of our remote and hybrid workplaces.

While many of us are seeking more freedom, fun, play, and adventure, yet, we are still mostly bound to our laptops, TVs, and kitchens, and locked up within the boundaries of our homes, local neighborhoods, and hometowns.

  • Expanding knowledge, mindsets, behaviors, and skills

At the same time, this period has also created incredible opportunities for expanding our knowledge, and developing new mindsets, behaviors, and skills!

In different ways to help teams and organizations adapt, innovate, and grow through gamification, which increases our adaptability to flow and flourish and drive transformation, within a constantly, exponentially changing, and disruptive workplace.

Benefits of a gamified approach

Companies that have focused on making gamification accessible within their learning programs are reaping the rewards, as recent studies revealed:

  • The use of mobile applications gamified individually or as a complement to an LMS or e-learning platform has been shown to improve employee productivity by 50% and commitment by 60%.
  • That 97% of employees over the age of 45 believe that gamification would help improve work.
  • That 85% of employees are willing to spend more time on training programs with gamified dynamics.

Gamification is finally at an inflection point

The shift from face-to-face and live events to online created an opening for improving the quality of coaching, learning, and training experiences in ways that align with the client’s or organization needs and strategic business goals.

Keeping people and teams connected, engaged, and motivated in the virtual and hybrid workplace for extended periods of time is a key factor in business success.

Atrivity is a platform that empowers employees and channels to learn, develop, and perform better through games have identified eight trends influencing the growth and adoption of gamification including:

  • Gamification for Digital Events are here to stay, people are time and resource-poor, and will more likely attend a digital event rather than invest time and resources in travelling.
  • Gamification for Millennials and gen-Z is their new normal, being a generation who have grown up with, and become habitually attuned to Facebook and Instagram.
  • The start of Virtual Reality and Augmented Reality is speeding up and offers new creative approaches.
  • Remote onboarding becomes standard as we all adapt to a globalized and diversified work environment.
  • Gamification helps to reduce hospital strains with emerging telehealth innovations.
  • Customization of, and access to contents allows us to visit museums, galleries, libraries virtually
  • Knowledge evaluation metrics have become common proactive through the use of app-based dashboards and scorecards that provide gamified reward and recognition processes
  • Gamification is an Enterprise “must-have” tactic to attract and retain talent.

Corporate learning is also finally at an inflection point

Innovative new organizations like Roundtable Learning focus on co-creating one-of-a-kind training programs that utilize innovative technologies, reflect the client’s brand, and show measurable business results by enhancing traditional corporate learning practices and embracing more interactive, engaging programs.

This is what ImagineNation™ is collaborating with Binnakle Serious Games to bring newness, creativity and play, experimentation, and learning in gamified ways to enable people and teams to innovate, by making gamification accessible to everyone!

We have integrated technology and co-created a range of blended learning solutions:

  • Digital and gamified learning experiences for groups and teams.
  • Playful and experiential learning activities that deliver deep learning outcomes.
  • Co-creation of customized or bespoke blended learning programs that deliver what they promise.

Making corporate learning accessible, affordable, and scalable

Our aim is to make corporate learning agile, by making gamification accessible, and scalable to everybody, across all time zones, modalities, geographies, and technologies.

Where people have time and space to unlearn, relearn, reskill and upskill by engaging in and interacting with both technology and people:

  • Understand and learn new innovative processes, concepts, principles, and techniques and feel that their new skills are valued.
  • Retreat, reflect and explore, discover and navigate new ways of being, thinking, and acting individually and collectively.
  • Question, challenge the status quo and experiment with new ideas, explore effective collaborative analytical, imaginative, aligned problem-solving and decision-making strategies.
  • Safely fail without punishment, make and learn from mistakes, to iterate and pivot creative ideas and innovative solutions that really matter.

To meet our client’s short- and long-term learning needs in terms of innovation focus or topic depth and breadth. Through enhancing teaming, teamwork, and collaboration, by offering products and tools that make gamification accessible to suit all peoples learning styles, time constraints, diverse technologies, and cost needs.

Who was I to know that it would take another ten years for making gamification accessible enough to reach a tipping point!

An opportunity to learn more

Find out about our learning products and tools, including The Coach for Innovators Certified Program, a collaborative, intimate, and deep personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, starting Tuesday, May 4, 2022.

It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of an ecosystem focus,  human-centric approach, and emergent structure (Theory U) to innovation, and upskill people and teams and develop their future fitness, within your unique context.

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Dare to Think Differently

Dare to Think Differently

GUEST POST from Janet Sernack

As many of my colleagues are aware, I am at heart, a maverick, an unorthodox or independent-minded person. Who is curious and inquisitive, and finds change and challenging the status quo exciting, fascinating and stimulating. I am also, considered, by some, as a misfit, someone whose behaviors and attitudes sets them apart from others in an uncomfortably conspicuous way, that often rocks the boat. There is a range of consequences for people like me, who dare to think differently, especially now that I have also achieved the status of a Modern Elder – “the perfect alchemy of curious and wise, with curiosity leading to expansive inquiry while wisdom distills what’s essential.”

Coupled with both the challenges and constraints of the currently disrupted Covid-19 and digitized world, I am finding that the consequences of being different have intensified, become more impactful, and are often, quite confronting. Where differences cause resistance to change, divisiveness, and conflict, rather than maximizing differences in ways that embrace our humanity, diversity, to harness collective intelligence to make the organization, or world a better, more inclusive, and safer place.

Diversity is of the Essence

According to Jonathan Sacks, in his book “The Dignity of Difference- How to avoid the clash of civilizations,” he states that “we are living in the conscious presence of difference”.

Which exists in the home, in the street, in our workplaces, communities, and countries where we constantly encounter groups and cultures whose ideas and ideals are unlike ours. “That can be experienced as a profound threat to identity. Identity divides.” Considering that “the world is not a single machine, it is a complex, interactive ecology in which diversity – the biological, personal, cultural and religious – is of the essence.”

“When difference leads to war, both sides lose. When it leads to mutual enrichment, both sides gain.”

As is currently being evidenced by the tense and tentative Ukrainian and Russian border confrontation, with its potentially tragic consequences. Where Yuval Noah Harari states in a recent article in The Economist – “At the heart of the Ukraine crisis lies a fundamental question about the nature of history and the nature of humanity: is change possible? Can humans change the way they behave, or does history repeat itself endlessly, with humans forever condemned to re-enact past tragedies without changing anything except the décor”?

People Who Dare to Think Differently

Adam Grant, in his book “The Originals – How Non-Conformists Change the World” describes an original (n) as “A thing of singular or unique character; a person who is different from other people in an appealing or interesting way; a person of fresh initiative or inventive capacity”.

The book goes on to explain strategies, through studies and stories how to champion new ideas and fight groupthink, in constructive ways that maximize diversity and differences and promote dissent, as the basis for cultivating original thought to effect positive change.

Ray Dallio, in his book Principles explores this further, suggesting that “if you are like most people, you have no clue about how other people see things and aren’t good at seeking to understand what they are thinking because you’re too preoccupied with telling them what you yourself think is correct.” Often causing divisiveness rather than inclusion, resistance to change, and as a consequence, missing the possibilities and opportunities that may be present.

This also impedes our overall adaptiveness and creativity in an exponentially changing, world, to make real progress, and constructively change and limits the potential for innovation, growth and ability to contribute to the common good.

Change Management Has Changed

In a recent article from the Boston Consulting Group, they stated that  “Effective change management requires leaders to shift away from one-size-fits-all approaches and develop an expanded set of context-specific strategies”.

Which are truly adaptive, collaborative, energize, catalyze change, harness, and mobilize people’s and customers’ collective intelligence, in ways that are appreciated and cherished by all, and contribute to the common good.

To ultimately collectively co-create a set of different, empowered future-fit leaders, teams, and organizations – who courageously, compassionately, and creatively contribute toward an improved future, for customers, stakeholders, leaders, teams, organizations as well as for the good of the whole.

Welcoming Dissent and Thoughtful Disagreement

At ImagineNation™ we dare to think differently and teach train, and coach people and teams to maximize their potential to lead, manage, coach, through implementing and embedding change and innovation, differently.

We enable people to lead in the imagination age by empowering, enabling, and equipping them to be and think differently to:

  • Flow with some people’s need to be “right” and in control, when they are being defensive, abusive, and divisive, even when disagreement and conflict occur.
  • Artfully and skillfully use cognitive dissonance and creative tension to pull people towards a new possibility and envision a new and compelling future.
  • Be inclusive to support mutual enrichment, through co-sensemaking, that helps them create “order” (in their own context) and simplicity from complexity and change.
  • Self-regulate and self-manage emotionally in the face of uncertainty and volatility.
  • Be relatable, empathic, inspiring, and artfully and skillfully influential in helping people open their minds and hearts toward co-creation, collaboration, and experimentation that ensures a shared contribution for mutual gain.
  • Be creative and inventive to maximize their multiple and collective intelligences through learning, contrarian thinking, constructive debate, and creative conversations that generate discovery.

In ways that engage deep generative listening, inquiry, questioning, and differing that uses cognitive dissonance to unleash the creative energy that triggers and generates thinking differently.

When people are trusted and empowered to think differently, they co-create a frequency that allows, awakens, and activates their adaptive and innovative leadership qualities, consciousness, states, and qualities of mind and heart, to effect positive change.

Taking wise and intelligent action

It also enables them to wisely choose the most intelligent actions that result in adaptive and innovative outcomes.

This helps creativity to flourish and disrupts and interrupts those people, whose complacency, conformity, and rigidity create divisions, and feelings of desolation and exclusion that kill our capacity and competence to collaborate, create and invent.

Leaving me to wonder and inquire;

  • What if the “strangers” among us simply listen, with open minds and open hearts to the thought, feelings, and opinions of others, with both curiosity and detachment?
  • What if we could collectively co-create safe containers and collective holding spaces, that maximize our differences and diversity, and simply share a creative conversation about what could be possible?
  • How might we maximize our diversity of thought, to enable us to think differently about the issue, opportunity, or problem in ways that supported differences for mutual enrichment?

There is no wisdom on one point of view

Might this result in a deeper connection when there is polarization between people?

Might it be possible to co-sense and co-create a sense of inclusion, and an opening for a deeper philosophical exploration and discovery for thinking differently about the role, nature of and impact prescriptive points of view on how people truly feel, really think, and deeply act in our globalized and connected world?

Might it help us collectively to co-create making it a better place?

Find out more about our work at ImagineNation™

Find out about our learning products and tools, including The Coach for Innovators Certified Program, a collaborative, intimate, and deep personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, starting Tuesday, May 4, 2022. It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of an ecosystem focus, human-centric approach, and emergent structure (Theory U) to innovation, and to upskill people and teams and develop their future fitness, within your unique context. Find out more.

Image credit: Unsplash

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Design Thinking vs. Traditional Problem-Solving

Which Approach Fosters Better Business Innovation?

Building a Culture of Innovation

GUEST POST from Chateau G Pato

In today’s rapidly evolving business landscape, innovation is the key driver of growth and success. To stay ahead of the competition, businesses must adopt an approach that not only solves problems effectively but also incorporates human-centered thinking and fosters creativity. This thought leadership article explores the two prominent problem-solving methodologies – Design Thinking and Traditional Problem-Solving – and delves into their effectiveness in driving business innovation. Through the analysis of two case studies, we examine how each approach can impact an organization’s ability to innovate and ultimately thrive in a competitive market.

1. Design Thinking: Embracing Empathy and Creativity:

Design Thinking is a customer-centric approach that places emphasis on empathy, active listening, and iterative problem-solving. By gaining a deep understanding of end-users’ needs, aspirations, and pain points, businesses can create innovative solutions that truly resonate with their target audience. This methodology comprises five key stages: empathize, define, ideate, prototype, and test. Let’s explore a case study that illustrates the power of Design Thinking in fostering business innovation.

Case Study 1: Airbnb’s Transformation:

When Airbnb realized their business model needed a refresh, they turned to Design Thinking to reimagine the experience for users. By empathizing with both hosts and guests, Airbnb identified pain points, such as low trust levels and inconsistent property quality. They defined the core problem and developed innovative solutions through multiple brainstorming sessions. This iterative approach led to the creation of user-friendly features such as verified user profiles, secure booking processes, and an enhanced rating system. As a result, Airbnb disrupted the hospitality industry, revolutionizing how people book accommodations, and became a global success story.

2. Traditional Problem-Solving: Analytical and Linear Thinking:

Traditional problem-solving methods often follow a logical, linear approach. These methods rely on analyzing the problem, identifying potential solutions, and implementing the most viable option. While this approach has its merits, it can sometimes lack the human-centered approach essential for driving innovation. To delve deeper into the impact of traditional problem-solving on business innovation, let’s examine another case study.

Case Study 2: Blockbuster vs. Netflix:

Blockbuster, once an industry giant, relied on traditional problem-solving techniques. Despite being highly skilled at analyzing data and trends, Blockbuster failed to tap into their customers’ unmet needs. As the digital revolution occurred, Netflix recognized an opportunity to disrupt the traditional video rental business. Netflix utilized Design Thinking principles early on, empathizing with customers and understanding that convenience and personalized recommendations were paramount. Through their innovative technology and business model, Netflix transformed the way people consume media and eventually replaced Blockbuster.

Conclusion

Design Thinking and Traditional Problem-Solving are both valuable methodologies for business problem-solving. However, when it comes to fostering better business innovation, Design Thinking stands out as an approach that encourages human-centered thinking, empathy, and creativity. By incorporating Design Thinking principles into their problem-solving processes, organizations can develop innovative solutions that address the unmet needs of their customers. The case studies of Airbnb and Netflix demonstrate how adopting a Design Thinking approach can lead to significant business success, disrupting industries while putting the user experience at the forefront. As businesses continue to face dynamic challenges, embracing Design Thinking can empower them to drive continuous innovation and secure competitive advantage in the modern era.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

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Design Thinking and Sustainability

Creating Environmentally-friendly Solutions

Design Thinking and Sustainability

GUEST POST from Art Inteligencia

As we face growing environmental challenges, businesses and individuals alike are increasingly recognizing the importance of incorporating sustainability into their practices. Design thinking, a creative problem-solving approach, can be a powerful tool in developing environmentally-friendly solutions. By prioritizing ecological needs from the very beginning, design thinking enables us to create innovative and sustainable products, services, and systems. In this article, we will explore the intersection of design thinking and sustainability, discussing its benefits and providing two compelling case studies that showcase its effectiveness.

Benefits of Design Thinking in Sustainability:

1. Holistic Problem-Solving: Design thinking encourages a human-centered approach, focusing on understanding user needs and the broader context of a problem. By considering ecological factors as part of this holistic approach, designers can identify creative ways to address sustainability challenges. This mindset enables the development of sustainable solutions that go beyond meeting short-term objectives, leading to more far-reaching environmental benefits.

2. Collaboration and Co-creation: Design thinking emphasizes collaboration and involving stakeholders from various disciplines during the problem-solving process. Incorporating sustainability considerations into this collaborative approach ensures a diversity of ideas and perspectives. By engaging experts from environmental sciences, engineering, or green innovation, designers can tap into a wealth of knowledge, effectively merging design and sustainability expertise to create impactful solutions.

Case Study 1: The Ocean Cleanup Project

The Ocean Cleanup project, initiated by the Dutch inventor Boyan Slat, is a remarkable example of design thinking applied to address environmental challenges. By leveraging a systematic design process, Slat and his team developed an innovative solution to remove plastic debris from our oceans. The project involved extensive research, prototypes, and testing, subsequently leading to the creation of a passive cleanup system that captures floating plastic waste using ocean currents. Through design thinking methodologies, the Ocean Cleanup project demonstrates the power of combining creative problem-solving with sustainability objectives to tackle one of the greatest threats to our oceans.

Case Study 2: IDEO’s Sustainable Packaging Solutions

IDEO, an internationally renowned design firm, has been employing design thinking principles to develop sustainable packaging solutions for various clients. In one particular case, IDEO partnered with a global food company to tackle the environmental impact of their product’s packaging. By engaging stakeholders from diverse fields and using design thinking tools such as empathy mapping and rapid prototyping, IDEO was able to propose creative packaging alternatives made from biodegradable materials and explore innovative ways to reduce waste in the supply chain. Through this approach, IDEO exemplifies how design thinking can be key in transforming traditional practices into sustainable and environmentally-friendly solutions.

Conclusion

Design thinking offers a compelling framework to address complex challenges by embedding sustainability at the core of the problem-solving process. By prioritizing the environment as a key stakeholder, design thinkers can create innovative, human-centered, and sustainable solutions. The case studies of the Ocean Cleanup project and IDEO’s packaging solutions highlight the tangible impact that design thinking can have on solving environmental problems. By continuing to integrate design thinking with sustainability principles, we can unlock endless possibilities for creating a more environmentally-friendly future.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Misterinnovation.com

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Unraveling the Potential of Quantum Computing in Solving Complex Problems

Unraveling the Potential of Quantum Computing in Solving Complex Problems

GUEST POST from Chateau G Pato

In recent years, the field of quantum computing has captured the imagination of scientists, researchers, and technologists worldwide. Promising significant advancements over classical computers, quantum computing has the potential to revolutionize various industries by solving complex problems that were once considered insurmountable. With its ability to harness the principles of superposition and entanglement, quantum computing offers novel approaches to computation, unlocking new frontiers in fields such as cryptography, drug discovery, optimization, and modeling complex physical systems.

Case Study 1 – Cryptography

One of the most exciting prospects of quantum computing lies in its ability to break cryptographic codes that are currently deemed unbreakable by classical computers. Case in point, the advent of quantum algorithms such as Shor’s algorithm allows for the efficient factorization of large numbers, a crucial foundation of many encryption methods currently employed. To illustrate how this could impact various industries, let’s consider the financial sector. Banks and financial institutions rely on encryption to protect customers’ sensitive information and ensure secure online transactions. Should quantum computers become capable of breaking existing encryption algorithms, the financial industry would need to swiftly adapt by implementing quantum-resistant encryption methods. The ripple effect of quantum computing in cryptography extends beyond finance, affecting communication, military intelligence, and data security for various sectors worldwide.

Case Study 2 – Drug Discovery

Another compelling case study showcasing the potential of quantum computing can be found in the field of drug discovery. The process of discovering new drugs is an intricate and time-consuming task involving extensive computational analysis. Quantum computing has the potential to significantly accelerate this process by simulating the behavior of molecules with unparalleled precision. By leveraging quantum algorithms, researchers can more accurately predict how drugs will interact with target molecules, reducing the need for costly and time-consuming laboratory experiments. This computational power could pave the way for the discovery of new drugs and the ability to personalize treatments based on an individual’s unique molecular makeup, revolutionizing healthcare and ultimately saving lives.

Additionally, quantum computing holds great promise in optimizing complex systems, offering solutions to previously intractable problems. Consider the logistics industry, which heavily relies on optimization algorithms to optimize delivery routes, minimize costs, and decrease transportation time. Quantum computing could offer significant advancements in this field by exponentially improving the efficiency of optimization algorithms. By analyzing vast amounts of data and considering intricate variables, quantum computers could determine optimal routes, minimizing fuel consumption, and reducing carbon emissions. Such advancements benefit not only the logistics industry but also have implications for supply chain management, traffic control, and urban planning, ultimately leading to more sustainable and efficient infrastructures.

While these case studies provide a glimpse into the future capabilities of quantum computing, it is important to acknowledge that the field is still in its infancy. Overcoming the current challenges of maintaining qubits’ stability, error correction, and scaling remains critical for the practical implementation of quantum computers. However, tremendous strides have been made, and as technology continues to evolve, quantum computing holds the potential to unlock new frontiers and transform countless industries.

Conclusion

Unraveling the potential of quantum computing offers a new chapter in computational possibilities. The breakthroughs it can provide, from breaking encryption codes to accelerating drug discovery and optimizing complex systems, can transform industries and shape the world we live in. Embracing quantum computing’s potential opens up new avenues for innovation and brings us closer to solving complex problems that were once thought to be beyond the reach of classical computation. Let us embrace this frontier with curiosity, resilience, and collaboration, as we stand on the precipice of a quantum revolution.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pixabay

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Design Thinking for Non-Designers

How to Approach the Problem Solving Process

GUEST POST from Chateau G Pato

In the world of design, getting started with creative problem solving can feel intimidating if you don’t have a design background. Understanding how to approach a problem from a different perspective is key to success when it comes to finding viable solutions. In this article, we’ll be discussing the basics of design thinking and introducing two case studies that demonstrate how it can be used for both creative and practical problem solving.

What is Design Thinking?

Design thinking is an approach to problem solving that focuses on human-centered solutions. It was popularized by design firm IDEO, which is known for its innovative products, like the now-ubiquitous Apple Mouse and the Segway. Design thinking is based on the idea that creative solutions and useful products can be used to meet pressing needs in any project. When it comes to problem solving, design thinking encourages a multidisciplinary approach that includes ideation, prototyping and iterative testing.

At its core, design thinking is about asking the right questions and understanding what the user needs from a product or service. The process starts with an initial investigation into the problem, followed by brainstorming to find possible solutions. Once potential ideas have been identified, the next step involves prototyping and experimentation to discover the best approach. Iterative testing and user feedback help to identify areas for improvement, while also informing the end result. Ultimately, the design thinking process can identify both creative and practical solutions that address the original problem.

Case Study 1 – McKinsey & Co: Designing an App for the Nonprofit Sector

In 2020, McKinsey & Co partnered with the World Wildlife Fund to design a mobile app that would help the nonprofit sector better organize its data. In order to create a product that could truly serve the needs of the sector, the team began by conducting research on the current state of data management and the pain points among nonprofits. Once they identified the problem, they used design thinking to create a product that would solve it.

The team conducted interviews, ran surveys and observed user behavior in order to gain deeper insight into the nonprofit sector and better understand their goals. This enabled them to develop an app prototype that addressed the identified pain points and provided innovative solutions for the nonprofit sector. After consulting with the target audience and refining the product, the final version of the app was released and it quickly became a success.

Case Study 2 – Zenden: Delivering Smart Energy Solutions

This example highlights how design thinking can be used to create a product that meets current needs. Zenden, an energy-focused startup, wanted to create a smart energy system that would improve the efficiency of renewable energy sources and reduce carbon emissions. The team used the design thinking process to develop a solution that would meet this goal.

The team first conducted research on the current energy landscape and identified challenges stemming from energy availability and sustainability. They then held brainstorming sessions to come up with possible solutions and interviewed energy industry professionals to refine their ideas. After extensive prototyping and testing, the team was able to develop a solution that provided a reliable energy source and drastically reduced energy waste.

Conclusion

Design thinking is an invaluable tool for problem solving that allows creators to understand a problem from a human-centered perspective and come up with creative solutions that meet users’ needs. Both of the cases presented here demonstrate how design thinking can be used to create products that consider the needs of the user and deliver potential solutions. With the right approach, even those without a design background can create products that meet the needs of their audience.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Unsplash

Subscribe to Human-Centered Change & Innovation WeeklySign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.

Applying Design Thinking for Innovation and Problem Solving

Applying Design Thinking for Innovation and Problem Solving

GUEST POST from Art Inteligencia

Applying design thinking as a problem-solving and innovation strategy has become increasingly popular in recent years. Design thinking is a creative and iterative process that encourages people to think differently and find solutions to problems in a more innovative way. It allows people to look at problems from a different perspective, and come up with creative solutions to tackle them.

Design thinking is based on the idea that an organization should focus on the user and their needs, instead of focusing on the technology or features. By understanding the user’s needs and problems, organizations can come up with creative solutions that meet those needs.

Design thinking is a creative process that involves a series of steps to help solve complex problems. It is a form of critical thinking that uses creative processes to identify potential solutions to a problem. This process is often used in business and product design, but it can also be applied to problem solving in any area.

Design thinking begins by taking a step back and looking at the problem from a different angle. This includes gathering data and researching the problem, identifying potential solutions, and brainstorming ideas to solve the problem. It is important to take a holistic approach to problem solving and to consider all angles of the problem. This helps to ensure that all potential solutions are considered and that no stone is left unturned.

Once potential solutions have been identified, the next step is to evaluate the options. This is where design thinking works best, as it encourages creative thinking and allows for exploration of innovative solutions.

Design thinking involves a five-step process:

1. Empathize: The first step of design thinking is to understand the user’s needs, wants, and pain points. This can be done by conducting research, interviews, and surveys, or simply observing and speaking to users.

2. Define: Once the user’s needs and challenges have been identified, the second step is to define the problem and come up with a clear statement of the problem.

3. Ideate: The third step is to brainstorm ideas and solutions to address the problem. This is a creative step, where people can think outside the box to come up with innovative solutions.

4. Prototype: The fourth step is to create a prototype of the solution. This can be done by creating a mockup or a low-fidelity version of the solution.

5. Test: The fifth and final step is to test the prototype with users. This will provide valuable feedback that can be used to further refine the solution.

Design thinking is an invaluable tool for problem solving, and it can help teams identify solutions that are creative, innovative, and effective. It encourages critical thinking and encourages teams to think outside the box. By using a holistic approach to problem solving, teams can ensure that all potential solutions are considered, and that no stone is left unturned.

Design thinking has become an invaluable tool for organizations looking to create innovative solutions to their problems. By taking a user-centric approach, organizations can come up with creative solutions that meet the needs of their users.

Using the design thinking process can help organizations and individuals create innovative products and services that meet their users’ needs. It is an iterative process that involves researching, ideating, prototyping, and testing. It can help generate creative ideas and create solutions that are truly innovative. While there are some challenges associated with design thinking, such as finding the right user demographics and getting feedback, the benefits far outweigh the drawbacks.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pixabay

Subscribe to Human-Centered Change & Innovation WeeklySign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.

What is Design Thinking?

What is Design Thinking?

GUEST POST from Art Inteligencia

Design thinking is a creative problem-solving approach that emphasizes the importance of understanding user needs and creating solutions that are both innovative and practical. It’s an approach that seeks to understand the user, context, and constraints of a problem and create solutions that are tailored to these needs.

Design thinking is based on the idea that through a combination of creativity, collaboration, and experimentation, it is possible to create solutions to even the most complex problems. This process involves a series of steps that encourage designers to go beyond the surface and consider not only the user’s needs but also the implications of their solution.

The first step of design thinking is to define the problem. This involves getting to the root of the problem, understanding user needs and expectations, and considering the broader context in which the problem exists. Once the problem is defined, the next step is to brainstorm potential solutions. This involves the use of creative methods such as brainstorming and prototyping to generate ideas and solutions that address the problem.

The third step is to test and refine the solutions. This involves testing the solutions with users and further refining them based on feedback. Testing also helps to uncover new insights that can be used to improve the solutions.

Finally, the last step of design thinking is to develop and implement the solutions. This involves taking the ideas, solutions, and insights generated during the process and turning them into tangible products or services.

Design thinking is a powerful and versatile approach to problem-solving that can be applied to a wide range of problems. It focuses on understanding the user’s needs, creating innovative solutions, and testing and refining solutions based on user feedback. By following this process, designers can create solutions that are tailored to the user’s needs and context.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Unsplash

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Using Boredom to Help Students Learn

Bored Game TeacherWhat do you get when you take the technology away from a group of 10 and 11 year olds and ask them to be creative with a handful of household objects?

Well, Thomas Fraser, a teacher at Crestwood Elementary School in Edmonton, Canada, troubled by the short attention spans of today’s youngsters endeavored to find out by creating what he calls the Bored Game, which involves giving students a handful of common household objects with the only instruction being to do something interesting with them.

The reaction at first from his group of always on youngsters were perplexed looks of how can I create something without an iPad, smartphone or a computer?

Then they started to get into it, and were sad when they didn’t get to play the Bored Game.

CTV recorded an interview about the Bored Game that you can watch here:

(sorry, video is no longer available)

My favorite part of the story is that they’re finding that the performance of the children in a range of subjects is increasing as the children have this periodic time to play and engage their creative problem solving skills.

So, maybe we need less technology in the classroom if we want to teach kids how to learn?

In my opinion, we focus too much on teaching kids to repeat activities, facts, and figures, focusing and what they’re able to memorize and regurgitate and not enough on actually teaching kids creative problem solving and how to learn. We don’t need a new generation of trivia experts, we need a new generation of problem solvers that can help repair the world.

We’ve all heard the saying “If you give a man a fish he’ll eat for a day, if you teach a man to finish he’ll never go hungry.”

If you want your child to be more successful, you have to do the same thing…

“Good teachers teach kids how to do well on the test, great teachers teach kids how to learn so they do well in life.”

For more, I encourage you to check out the Edmonton Journal Article (link expired)

Image credit: Edmonton Journal


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