Tag Archives: Process

Taking Four Different Paths to Innovation

Interview with Gijs van Wulfen I had the opportunity recently to interview fellow Innovation author Gijs van Wulfen to talk with him about his new book The Innovation Maze, which is a follow-up to his great first book The Innovation … Continue reading

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Service Redesign – Lost T-Mobile Smartphone

Given the health risks of carrying a smartphone (or any kind of mobile device) too close to the body for extended periods, I try to always remove electronic devices from my pockets whenever I can. For ten years this has … Continue reading

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Digital Transformation versus Digital Strategy

In my last article, Digital Transformation Matters, we looked at the accelerating pace of change, the case for digital transformation, and our evolving interactions with technology. We also asked a simple question: Are you ready to do business in a … Continue reading

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Eight I’s of Infinite Innovation – Revisited

Some authors talk about successful innovation being the sum of idea plus execution, others talk about the importance of insight and its role in driving the creation of ideas that will be meaningful to customers, and even fewer about the … Continue reading

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Announcing a New Lean Innovation Series

I’ve started working with a local healthcare insurance company in a role focused on driving improvement and innovation in its membership and billing operations. The company has a big focus on LEAN throughout the company and always has some sort … Continue reading

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Looking at Healthcare Innovation from the Inside Out

After working for the last decade helping organizations from the OUTSIDE IN: Build innovative marketing strategies Manage multiple, simultaneous, cross-functional business projects Optimize complex processes Create an enterprise-wide innovation-focus I thought it was time to flip things around and go … Continue reading

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Announcing the Crowd Computing Revolution

Designing Work for Man and Machine to Do Together I am proud to bring you a downloadable PDF of a piece I created on The Crowd Computing Revolution and the redesign of work that is now possible thanks to new … Continue reading

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Eight I’s of Infinite Innovation

Some authors talk about successful innovation being the sum of idea plus execution, others talk about the importance of insight and its role in driving the creation of ideas that will be meaningful to customers, and even fewer about the … Continue reading

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Innovation Quotes of the Day – May 29, 2012

“If you get people to ‘freely’ talk about innovation, its importance, its impact and can ‘paint’ the future in broad brush strokes, they achieve a growing clarity and enthusiasm and that often missing critical component – a sense of shared … Continue reading

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Creating a Culture of Continuous Innovation

In this economic downturn there is more pressure than ever on executives to find new sources of growth, and as a result leaders are increasingly talking about innovation. In some organizations the leader may say “we need to be more … Continue reading

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