Category Archives: Innovation

Creating an Open Environment for Ideation

Creating an Open Environment for Ideation

GUEST POST from Art Inteligencia

By embracing empathy, inclusivity, and collaboration, organizations can foster a culture that energizes ideation processes and supports creativity. Drawing from my years of experience in change leadership and innovation facilitation, it’s evident that the environment plays a critical role in determining the quality and quantity of ideas generated within a team. Below, I explore key strategies and provide case study examples to illustrate successful ideation environments.

The Pillars of Open Ideation

At the foundation of any successful ideation initiative is a commitment to openness—a company-wide ethos where all employees feel invited and empowered to contribute ideas. The following are core pillars to support an open environment for ideation:

  • Psychological Safety: Foster a non-judgmental space where individuals feel comfortable sharing bold and novel ideas without fear of criticism or ridicule.
  • Diversity of Thought: Encourage a broad spectrum of perspectives by cultivating diverse teams in terms of skills, backgrounds, and experiences.
  • Structured Freedom: Combine flexibility with frameworks to guide ideation sessions, ensuring creativity thrives within a purposeful context.

Case Study 1: Google’s “20% Time” Initiative

Overview

Google, renowned for its innovation culture, introduced the “20% time” policy, permitting employees to devote a fifth of their working hours to passion projects not directly related to their primary responsibilities.

Outcome

This policy has spawned several successful products, including Gmail and Google News. The initiative encouraged autonomy and experimentation, allowing employees to explore and refine ideas in line with company objectives without bureaucratic constraints.

Lesson Learned

Google’s approach underscores the value of investing in personal curiosity while allowing structured boundaries to focus efforts, illustrating how allowing freedom within a framework can lead to groundbreaking innovations.

Case Study 2: Pixar’s Daily “Braintrust” Meetings

Overview

Pixar Animation Studios holds regular “Braintrust” meetings during the production of its films. In these sessions, directors and producers present their works-in-progress to fellow creative team members who provide candid feedback.

Outcome

This iterative feedback loop was instrumental in refining narratives and animation techniques, contributing to Pixar’s reputation for high-quality storytelling and innovation in film-making.

Lesson Learned

Pixar’s method emphasizes the impact of collaborative feedback within a psychologically safe space. By soliciting diverse opinions and being open to criticism, teams can elevate the quality of their ideas.

Creating Your Open Environment

To cultivate an open environment for ideation, start by assessing the existing culture and identifying barriers to open expression. Encourage leadership to model open-mindedness and inclusivity, and ensure that systems and processes support fluid idea-sharing and iterative feedback. Remember, the goal is to make every voice heard and valued.

Ultimately, by creating a carefully balanced environment of freedom, safety, and collaboration, organizations can ignite a powerful engine for continuous innovation.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: misterinnovation.com

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From Insight to Action – Leveraging User Feedback

From Insight to Action - Leveraging User Feedback

GUEST POST from Chateau G Pato

User feedback is often considered the compass that guides successful innovation. It serves as a direct line to the needs, preferences, and problems of end-users, enabling organizations to adapt and thrive in an ever-changing market. Moving from insight to action involves more than just collecting feedback – it requires a disciplined approach to integrating these insights into actionable change. Let’s explore how companies have effectively leveraged user feedback through two enlightening case studies.

Case Study 1: Airbnb – Revolutionizing Hospitality through User Insights

In its early stages, Airbnb was faced with the critical challenge of assuring users of the safety and reliability of their service. To tackle this, the company turned to user feedback as their guiding light. By conducting thorough interviews and feedback sessions with both hosts and guests, Airbnb discovered pain points related to trust and protection during transactions.

Leveraging these insights, Airbnb made strategic enhancements including Airbnb’s host guarantee and the introduction of a more detailed review system. This shift wasn’t merely functional; it was psychological, transforming how users perceived safety within the sharing economy. The result? A dramatic increase in both listings and bookings, showcasing the transformative power of targeted user feedback in solving critical business issues.

Case Study 2: Slack – Continuous User Engagement for Elevated Experience

Slack, the collaboration tool we know today, started as a game development company. When their game didn’t see commercial success, user feedback highlighted that their internal communication tool was more valuable than the game itself. Thus, Slack pivoted, launching a communication tool focused on enhancing team productivity.

Slack didn’t stop there; they consistently engaged with their growing user base to understand emerging needs. Feedback loops were embedded into their development process, allowing them to prioritize feature enhancements such as integrations, threaded messaging, and granular notification settings based on real user demands. This relentless pursuit of user-driven innovation helped Slack evolve rapidly and cement its place as a staple in workplace communication.

Implementing Feedback for Impact

In both of these case studies, we see clear proof of the power of user feedback in driving innovation and business success. To successfully transform insight into action, here are a few strategies:

  • Structured Feedback Collection: Make it easy for users to share their thoughts through surveys, interviews, or app features. Pay attention not only to what they say but also to what they do.
  • Prioritize Key Insights: Not all feedback is equal; prioritize insights that align with business goals and user value.
  • Iterate and Adapt: Use rapid iteration to test how well changes meet user needs. Encourage a culture of continuous improvement.
  • Close the Loop: Communicate back to the users about how their feedback has been used to make changes. This reinforces trust and encourages ongoing engagement.

Ultimately, the journey from insight to action is about committing to a mindset where user feedback is not only heard but actively drives business strategy and innovation. As we’ve seen, successful companies embed user feedback into their DNA, creating more aligned, responsive, and agile organizations.

As we continue to innovate in the realm of human-centered design, the challenge remains: how will you leverage user feedback to transform your organization?

This article explores the importance of user feedback in innovation with case studies of Airbnb and Slack, supported by actionable strategies to leverage feedback effectively.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

Image credit: Pixabay

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How Leaders Can Create a Safe Space for Innovation

How Leaders Can Create a Safe Space for Innovation

GUEST POST from Art Inteligencia

Innovation is not an option; it is a business imperative. However, innovation cannot thrive without a safe environment that allows ideas to blossom and evolve. As a leader, creating a safe space for innovation involves nurturing a culture where risk-taking is encouraged, failures are seen as learning opportunities, and every voice can be heard. Let’s explore how leaders can foster such a conducive environment by delving into proven strategies and real-world examples.

1. Establish a Culture of Trust and Psychological Safety

The foundation of a safe space for innovation is psychological safety. Employees need to feel secure in expressing their ideas, knowing they won’t face ridicule or backlash. Leaders should actively listen, provide constructive feedback, and celebrate both successes and failures as stepping stones to progress.

2. Foster Open Communication and Collaboration

Innovation thrives in environments where open communication and collaboration are encouraged. Leaders must break down silos and promote cross-functional teams to leverage diverse perspectives. This not only sparks creativity but also results in more holistic and well-rounded solutions.

3. Encourage Experimentation and Embrace Failure

Experimentation is at the heart of innovation. Leaders need to provide the resources and autonomy for teams to explore new ideas. Accepting failure as part of the innovation process helps create a learning mindset, where every setback is an opportunity for growth and discovery.

Case Studies

Case Study 1: Google’s “20% Time” Policy

Google is renowned for its “20% Time” policy, where employees are encouraged to spend 20% of their time working on projects they are passionate about, outside of their regular responsibilities. This policy has led to significant innovations, including Gmail and Google News.

By giving employees the freedom to explore their ideas, Google has created a culture where innovation is part of every employee’s job. This policy signals to employees that their ideas are valued and provides the safe space necessary for true creativity and innovation to flourish.

Case Study 2: 3M’s Innovation Culture

3M is another company that exemplifies a commitment to fostering innovation through a safe space. With its “15% culture,” employees are encouraged to use a portion of their work time on projects they choose, nurturing autonomy and creativity.

One of the most famous outcomes from this policy is the development of the Post-it Note. Initially deemed a failure, 3M encouraged continuous iteration, ultimately leading to one of its most successful products. By embracing failure and focusing on continuous learning, 3M remains at the forefront of innovation.

Conclusion

Leaders have a pivotal role in cultivating spaces where innovation can thrive. By building a culture of trust, facilitating open communication, and supporting experimentation, you lay the groundwork for groundbreaking ideas to emerge. Remember, innovation is a journey, not a destination. Creating a safe space is the first step on this exciting path.

Your Call to Action

Are you ready to create a safe space for innovation within your organization? Start by assessing your current culture and implementing the strategies discussed. With commitment and perseverance, you’ll witness the transformative power of an innovative workforce. Let’s reimagine what’s possible, together!

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pexels

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Technology Not Always the Key to Innovation

Technology Not Always the Key to Innovation

Humans love technology and often we make the mistake of thinking that technology is the only path to innovation.

But there are many examples that prove this is often folly…

The wine industry offers a couple of great examples.

Alternative Wine Innovation Opportunity #1 – Barn Owls

Some vintners in Napa Valley, California are eschewing potentially harmful high-tech rodenticides in favor of fluffy little barn owls to control the local rodent population and to reduce damage to the vineyards. Low-tech or no-tech sometimes provides more sustainable solutions than seemingly convenient high-tech solutions.

Alternative Wine Innovation Opportunity #2 – Music

Mozart in the Vineyard…

A winemaker in Tuscany, Italy has taken to the airwaves to improve the quality of his wines, installing speakers around his vineyard that caress his vines with Mozart during the growing process and the barrels of juice during the winemaking process.

One of the primary benefits of the continuous music is said to be a decrease in the use of insecticides because pests like crickets are forced to leave the area because they can communicate with each other. The music is also said to operate in similar frequencies to running water, causing the grapes to grow better the closer they are to the speakers.

One of the most brilliant parts of the clip is the part where the vintner lets it slip that he has partnered with Bose on the project.

Creating a win-win partnership with a company that might benefit from helping to fund an alternative approach is a great way for an entrepreneurial innovator to reduce the risk and the cost of their experiment.

It is also a great way to work with the partner to create equipment fit for purpose that will ultimately perform better than off the shelf components and for the partner will represent solutions they can use to open up a new market.

Conclusion

Technology is not always the path to innovation, but it is easy to forget this.

It is easy to take shortcuts and not spend enough time finding problems worth solving and to not carefully define the right problem to solve.

Technology is seductive and marketers are skilled at making a technology-based solution seem like the easiest solution or even – the only one. But often, if we keep our minds open and our field of vision spread wide, we may notice low-technology solutions that solve the problem either better or in more sustainable ways or in ways with additional benefits.

So keep your eyes and ears, and all of your other senses, peeled for all potential solutions, not just the high technology ones.

The Role of Robotics in Modern Innovation

The Role of Robotics in Modern Innovation

GUEST POST from Chateau G Pato

In an era where technology is advancing at an unprecedented pace, the field of robotics stands out as a cornerstone of modern innovation. Robotics is not only transforming industries but also redefining the way we interact with the world. From healthcare to manufacturing, robots are revolutionizing processes, increasing efficiency, and enabling new possibilities. In this article, I will explore the multifaceted role of robotics in driving innovation today, alongside two illuminating case studies.

The Impact of Robotics on Innovation

Robots are no longer confined to science fiction; they are practical tools enhancing human capabilities. In modern innovation, robots serve several key roles:

  • Automation and Efficiency: Robots automate repetitive tasks, leading to substantial time and cost savings. This efficiency allows human capital to focus on strategic and creative tasks.
  • Precision and Consistency: In fields like manufacturing, robots produce work with high precision and consistency, reducing error rates and improving quality.
  • Unleashing Creativity: By taking over mundane tasks, robots free up time for humans to engage in more innovative and creative pursuits.
  • Enhancing Safety: Robotics can perform hazardous tasks that would be risky for humans, thus improving workplace safety.

Let’s delve deeper into two specific domains where robotics has significantly influenced innovation.

Case Study 1: Robotics in Healthcare

Transforming Surgery with Robotic Assistance

The integration of robotics in healthcare, particularly in surgical procedures, showcases an exemplary advancement. The da Vinci Surgical System is a prime example. This robotic platform enables surgeons to perform complex surgeries with enhanced precision through tiny incisions.

  • Benefits: Patients experience less pain, minimal scarring, and faster recovery times. Surgeons benefit from 3D visualization and articulated instruments that improve dexterity.
  • Innovation Impact: The robotics-assisted surgical approach has led to new surgical techniques and broadened the scope of minimally invasive surgeries, improving patient outcomes worldwide.

Case Study 2: Robotics in Agriculture

Revolutionizing Farming with Automation

In the realm of agriculture, robotics is driving a critical shift towards sustainability and increased productivity. Agrobot E-Series is an innovative robotic harvester designed to pick fruits like strawberries autonomously.

  • Benefits: This technology addresses labor shortages, reduces waste by ensuring only ripe fruit is picked, and operates continuously, which is vital for short harvesting seasons.
  • Innovation Impact: Robotics in agriculture is not only changing how we cultivate but also promoting precision farming practices, optimizing resource use, and minimizing environmental impact.

Conclusion

The role of robotics in modern innovation is profound and expanding. As these case studies illustrate, robots are catalyzing change across various sectors, enhancing human capabilities, and paving the way for transformative approaches. As robotics technology continues to evolve, so too will its capacity to innovate our world, creating new paradigms of possibility and redefining what it means to work alongside machines. The future of robotics is not simply about machines, but about the synergistic relationship between humans and technology, driving innovation that benefits society at large.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

Image credit: Pixabay

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Overcoming Common Pitfalls in Human-Centered Design

Overcoming Common Pitfalls in Human-Centered Design

GUEST POST from Art Inteligencia

Human-centered design (HCD) is an approach that grounds the creation of new products and services in understanding the needs, preferences, and limitations of the end-users. Despite its potential to foster innovation and create meaningful solutions, the process is fraught with pitfalls that can undermine its effectiveness. This article explores common challenges encountered in HCD and presents case studies that illustrate how organizations have overcome these obstacles to deliver successful outcomes.

Understanding User Needs: The Key to Avoiding Assumptions

One of the most prevalent pitfalls in HCD is the assumption that designers inherently know what users need. This can lead to solutions that are misaligned with user expectations and fail to address their true problems. A human-centered approach requires an empathetic understanding of the user’s world, which can only be achieved through direct engagement and observation.

Case Study: IDEO and the Redesign of a Medical Device

IDEO, a leader in human-centered design, faced a challenge when a medical device company approached them to redesign an insulin pump. The initial assumption was that users — primarily diabetic patients — primarily desired a smaller, more discreet device. However, through ethnographic research and user interviews, IDEO discovered that usability was the real concern. The pump’s interface was confusing, leading to frequent user errors.

Armed with this insight, IDEO shifted their focus from size to user-friendliness. They developed a new interface that was intuitive and easy to navigate, significantly reducing user errors. The redesigned device received widespread acclaim, illustrating the importance of challenging initial assumptions and truly understanding user needs.

Iterative Testing: Ensuring Solutions Are Refined and Effective

Another common pitfall is neglecting the iterative testing process. Human-centered design thrives on a cycle of prototyping, testing, and refining solutions based on user feedback. Skipping or underestimating this cycle can result in products that are technically sound but fail to resonate with users.

Case Study: Airbnb’s Evolving Website Experience

Airbnb, now a giant in the hospitality industry, wasn’t always the polished platform users see today. In its early days, Airbnb’s website was initially met with poor user engagement. Recognizing the need for iterative testing, the team began conducting regular sessions with users to gather feedback directly.

User testing revealed critical insights that guided several iterations of the website. Changes were made to the search functionality, listing presentations, and booking processes. Each iteration was tested and refined, leading to a more seamless and user-friendly experience. This dedication to understanding and iterating on the product from a user-centered perspective played a significant role in Airbnb’s success.

Cross-Functional Collaboration: Leveraging Diverse Perspectives

HCD is inherently multidisciplinary, yet many organizations work in silos, stifling the richness of diverse perspectives. Effective HCD requires collaboration among cross-functional teams, bringing together designers, engineers, marketers, and end-users to foster innovation and creativity.

Conclusion

Overcoming pitfalls in human-centered design requires a commitment to understanding users deeply, iteratively testing and refining solutions, and fostering cross-functional collaboration. These principles ensure that products and services resonate with users and deliver tangible value. By embracing these practices, organizations can navigate the complexities of HCD and create truly innovative solutions that stand the test of time.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Unsplash

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Creating a Balanced Scorecard for Innovation

Creating a Balanced Scorecard for Innovation

GUEST POST from Chateau G Pato

The Balanced Scorecard has historically been viewed as a tool for strategic management, yet its principles are equally applicable for fostering innovation within organizations. Here, I will guide you through developing a Balanced Scorecard specifically designed for innovation. This approach ensures innovation activities align with broader organizational goals, measuring both tangible and intangible success metrics.

Components of an Innovation Balanced Scorecard

The Innovation Balanced Scorecard should be customized to reflect each organization’s unique goals and industry-specific challenges. However, the following four perspectives provide a foundational structure:

  • Financial Perspective: Although innovation is inherently risky, financial metrics are critical. Track investments, cost savings due to innovation, and revenue generated from new products or services.
  • Customer Perspective: Innovation should always aim to enhance customer satisfaction or engagement. Analyze customer feedback, adoption rates of new offerings, and Net Promoter Scores (NPS) for innovative products.
  • Internal Process Perspective: Examine the efficiency of innovation processes. Look at the cycle time from idea generation to execution, and the number of successfully implemented ideas.
  • Learning and Growth Perspective: Foster a culture of continuous improvement and learning. Measure employee engagement in innovation activities, skills development, and knowledge sharing.

Case Study 1: 3M

3M, renowned for its innovative culture, implemented a Balanced Scorecard for innovation, focusing on maintaining a steady stream of profitable products. Their strategy incorporated:

  • Financial: A target that 30% of annual sales must come from products introduced in the past 5 years.
  • Customer: Surveys and direct feedback loops with users to guide iterative product development.
  • Internal Process: A robust stage-gate process to efficiently filter and promote viable innovations.
  • Learning and Growth: Time allocation policies empowering employees with 15% of work time for personal innovation projects.

3M’s Balanced Scorecard alignment has maintained its reputation as a leader in innovation, generating substantial growth and market differentiation.

Case Study 2: Google

Google, a tech giant, leverages the Balanced Scorecard to foster innovation while maintaining focus on core competencies:

  • Financial: Investment in moonshot projects through X, their “moonshot factory,” aiming for long-term fortune through innovation.
  • Customer: Data-driven customer insights guide the direction of Google’s digital products to ensure user-centered design.
  • Internal Process: Adoption of agile methodologies and DevOps to speed up product iterations and innovation cycles.
  • Learning and Growth: Comprehensive learning programs and cross-functional innovation workshops focus on employee growth and fostering a creative workspace.

Google’s innovative Balanced Scorecard approach ensures it remains at the forefront of the technology industry, continuously pioneering new breakthroughs.

Conclusion

The Balanced Scorecard for Innovation not only aligns innovation with corporate goals but also ensures a clear framework for evaluating success. Organizations that successfully integrate it, as seen in the cases of 3M and Google, often find themselves on a sustainable path of growth and competitive advantage. For leaders, this tool offers a comprehensive approach to balance opportunity with execution in the pursuit of innovation.

This article on creating a Balanced Scorecard for innovation, with examples from 3M and Google aims to provide a comprehensive understanding of how organizations can structure their efforts to align with strategic goals, fostering growth and sustaining competitive advantages. I hope it helps!

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

Image credit: Pexels

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Re-Thinking for a New Era

Re-Thinking for a New Era

GUEST POST from Janet Sernack

In our last blog, we proposed, rather than living in a world where everyone hates to fail, why not adopt a rethink, respond, regroup, thrive pattern, and experience failure as an opportunity for change, unlearning, and re-thinking? Adopting this approach supports your human-centricity and enables you to become future-fit through developing your set of 21st-century superpowers in the face of the acute disruption of COVID-19. This is reinforced by Adam Grant, in his book “Think Again” (the power of not knowing what you don’t know) where he states that we are living in a time vital for re-thinking to help us become adaptive and agile and develop our future fitness to thrive in a disruptive, uncertain world.

Critical Art of Re-Thinking

The critical art of re-thinking involves being actively open-minded, hearted, and willed:

  • To learning, and possibly re-learning how to effectively question your own beliefs, mindsets, assumptions, opinions, and habits;
  • Through connection, association, detachment, and discernment to these qualities in other people’s minds and hearts;
  • And to then put our “mental pliability” and “emotional agility” to the test by creating the time and space for re-thinking with a new “set of goggles” and revising our views based on what we learn.

This potentially benefits everyone because it allows us to upgrade and update our points of view and expand our understanding of the world, we are all living in today and build our future fitness.

It also positions us for change innovation and excellence in the way we transform our approach to work and share our wisdom in life.

Making time and space for re-thinking

  • The vital role of unlearning

Embracing human-centricity and a future-fit focus involves unlearning and letting go of many of our old beliefs, mindsets, assumptions, opinions, and habits embedded in our habitual feeling and thinking systems.

Being able to discern which of these are now incomplete, ineffective, and irrelevant as we adapt, and serve people, teams, and organisations to survive, grow, and develop future fitness to thrive in the post-Covid-19 world.

Unlearning is not about forgetting, it’s about paying deep attention and developing the awareness to see, and safely and courageously step outside of our old thinking systems, mental models, biases, and paradigms.

  • Being intellectually humble

Being intellectually humble involves “knowing what we don’t know” and being inquisitive and curious enough to explore new discoveries, and pay deep attention, and be consciously aware of the rich and valuable rewards to be found in the “unknown”.

Most of us are unconsciously motivated to move away from change and learning as a result of “blindness” to our learning or survival anxieties (Schein), and the need to cover up our “learning incompetence” (when people pretend to know things they don’t).

The willingness to be actively open-minded, hearted, and willed and embrace intellectual humility helps us see things clearly and moves us towards overcoming our blind spots and weaknesses.

Re-Thinking in a Disconnected and Disruptive Era

  • Thinking, fast and slow

Daniel Kahneman, in his book “Thinking Fast and Slow,” describes the “machinery of … thought,” dividing the brain into two agents, called System 1 and System 2, which “respectively produce fast and slow thinking.”

For our purposes, at ImagineNation™, in our group, leadership, and team coaching programs, these can also be thought of as intuitive and deliberate thought.

  • Introducing System 3 thinking

My colleague, Peter Webb (www.peterjwebb.com), has added to this work by researching and validating a System 3 which he describes as considerative, which is complementary to our approach to thinking differently at ImagineNation™.

  • System 1 operates automatically and quickly, with little or no effort and no sense of voluntary control. it is intuitive, quick, and emotional.
  • System 2 allocates attention to the effortful mental activities that demand it, including complex computations. The operations of System 2 are often associated with the subjective experience of agency, choice, and concentration. It is deliberative in that is rational and calculated.
  • System 3 thinking is more considerative, thoughtful, and consequential in that it enables you to focus on what really matters, discern what makes common sense, make small decisions and take small actions to find out what works best, be compassionate, regulate your emotions and develop a tolerance for divergent values.

You can explore more these three thinking systems, and initiate your own re-thinking process by contacting Peter at https://www.peterjwebb.com/

Initiating Your Re-Thinking Strategy

  • Developing a habit of reflective practices

Our innovation coaching, leading, and teaming learning programs involve developing a regular reflective practice –which according to Turner, Lucas & Whitaker, in the learning and coaching context is:

“the ability to step away from your work and identity patterns, habits, strengths, and limitations in your work, and/within the system you work in.”

  • Pause-retreat-reflect cycle to catalyse re-thinking

At ImagineNation™ to initiate the re-thinking process, through partnering with clients to be actively open-minded, hearted, and willed through our “pause-retreat-reflect-reboot” cycle.

To support the development of the new habit, we include:

  • A personal reflection practice involves initiating or continuing a mindfulness activity.
  • A set of regular reflection activities which include different sets of reflective and generative questions.
  • Journaling processes, incorporating the CCS Cards for play and critical reflection for our clients to experiment with.

This involves practicing a set of regular retreat and reflection activities involving safely and intentionally enabling people to deeply listen and question and paradoxically dance across the 3 thinking systems simultaneously.

Enhancing your own and your team’s capability to do this will transform your approach to work, harness people’s collective intelligence to share their wisdom in life with the world, and develop future fitness to master challenges and solve problems as they arise.

  • Shifting to re-thinking
  1. Interrupt their habitual “do-feel-think” cycles (doing stuff that may not deliver the results you want, feeling the awful emotions that result from mistakes, imperfection, and failure, then thinking what to do about it).
  2. Create “stop signals” to affect a pause, long enough to stop doing stuff and become present to the range of emotions to calm down their nervous system.
  3. Connect, associate with and acknowledge how they might be feeling at this unique and specific moment in time.
  4. Pay deep attention to observing their operating thought patterns, with detachment and discernment.
  5. Intentionally choose a desired future state or outcome.
  6. Consider the impact of their feelings and thoughts on the results they are getting.
  7. Deliberate, consider and quickly choose more resourceful visceral and feeling states that compels (pulls) and mobilise them to achieve the desired future state or outcome.
  8. Finally, deliberate, consider and quickly choose more resourceful thought and feeling patterns to choose the most intelligent actions to take to achieve the desired future state or outcome.

The result is usually the development of a re-thinking process that has evolved from “do-think-feel” to “feel-think-do” (connecting to a desirable outcome, feeling present, thinking about the most intelligent thoughts and actions to embody and enact to get there, saving both time and money on wasted activities, avoiding mistakes and failures, to get to their desired future state.)

A Final Word on the Benefits of Re-Thinking

Taking just a moment to pause-retreat-reflect catalyses our rethink, respond, regroup, thrive pattern and creates opportunities for change, unlearning, and re-thinking. It is also a vital ingredient towards developing peoples’ future fitness.

Enabling us to appreciate the value of tuning into ourselves and into others, to leverage our emotional and mental muscles, towards actively creating the space for evoking and provoking different options and creative choices.  Which better enable and empower us to re-think about being, thinking, and acting differently in a new age, impacted by the technologies created by accelerated digitization.

We can then perform at higher levels, achieve our desired outcomes and goals, interact, lead and team more effectively and develop functional and highly valued collaborative relationships with others, as well as with stakeholders and customers.

To leverage the current turning point, and develop our 21st-century superpowers, to co-create a more equitable, resilient, sustainable, human-centric, and future-fit environment, within an ever-changing landscape.

Join Our Next Free “Making Innovation a Habit” Masterclass to Re-Engage 2022!

Our 90-minute masterclass and creative conversation will help you develop your post-Covid-19 re-engagement strategy.  It’s on Thursday, 10th February at 6.30 pm Sydney and Melbourne, 8.30 pm Auckland, 3.30 pm Singapore, 11.30 am Abu Dhabi and 8.30 am Berlin. Find out more.

Image credit: Unsplash

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The Role of Social Enterprises in Innovation

The Role of Social Enterprises in Innovation

GUEST POST from Art Inteligencia

In the ever-evolving landscape of global business, innovation is not merely a mechanism for staying competitive—it is a necessity for driving meaningful change. While for-profit businesses have long been the traditional engines of innovation, social enterprises are increasingly recognized as pivotal players in this field. Their dual mission of generating profit while advancing social and environmental goals provides fertile ground for cutting-edge solutions. Below, we explore how social enterprises harness innovation by examining two remarkable case studies.

Case Study 1: Grameen Bank

Grameen Bank, founded by Nobel Laureate Muhammad Yunus in Bangladesh, revolutionized the landscape of financial services by pioneering the concept of microcredit. This banking model awards small loans to individuals who lack access to traditional financial institutions, primarily focusing on empowering impoverished women.

The innovation here lies in the bank’s approach: offering collateral-free loans and creating a community impact by leveraging the social fabric of villages. Borrowers meet weekly in groups, providing mutual support and accountability. This unique model not only challenges the banking status quo but also enables a self-sustaining solution that improves the livelihood of millions.

By redefining credit accessibility, Grameen Bank exemplifies how social enterprises can drive systemic change. The model balances a sustainable business operation with social innovation, underlining the powerful role of social enterprises in fostering groundbreaking solutions.

Case Study 2: TOMS Shoes

TOMS Shoes, a global footwear and lifestyle brand, redefined corporate giving through its pioneering “One for One” business model. Founded by Blake Mycoskie, the enterprise commits to donating a pair of shoes to a child in need for every pair sold.

This approach disrupted the traditional philanthropic model by embedding giving directly into the business strategy. Innovation here is found in transforming consumer transactions into catalysts for social good. The “One for One” model has been expanded to eyewear and coffee, each supporting respective causes—restoring sight and providing clean water.

TOMS Shoes illustrates the potential of social businesses to innovate by aligning consumer purchasing with altruistic goals. By crafting a narrative where consumption directly contributes to social impact, TOMS not only nurtures brand loyalty but also inspires industry-wide shifts towards integrated social responsibility.

Conclusion

Social enterprises are at the forefront of innovative solutions that bridge market gaps and create social value. As demonstrated by Grameen Bank and TOMS Shoes, these organizations disrupt traditional business models and challenge the norms entrenched in their respective industries. By their very nature, social enterprises remain nimble and adaptive, ensuring they continue to play a crucial role in the innovation ecosystem.

As the world grapples with complex challenges, it is imperative for policymakers, enterprises, and consumers to support the growth and sustainability of social enterprises. By doing so, we can champion innovations that not only advance industries but also catalyze social progress for communities worldwide.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

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Overcoming Innovation Fatigue

Keeping the Momentum

Overcoming Innovation Fatigue

GUEST POST from Chateau G Pato

In today’s rapidly changing business environment, sustaining innovation momentum is a key challenge organizations face. While initiating innovation can garner excitement and enthusiasm, maintaining that energy over time is another matter. This phenomenon, often referred to as “innovation fatigue,” can lead to stalled projects and unmet goals. To address this, organizations must focus on creating a conducive culture and environment for innovation to thrive continuously.

“Continuous innovation requires both structural support and cultural backing. It’s not just about introducing new ideas but creating a robust framework to sustain them.” – Braden Kelley

The Innovation Fatigue Problem

Innovation fatigue occurs when the initial excitement and momentum around new ideas start to wane. This can happen due to several reasons: lack of visible progress, insufficient resources, resistance to change, or unclear goals. Overcoming this fatigue involves not only maintaining energy and motivation but also building resilient systems that support the ongoing adoption of innovative ideas.

Case Study 1: 3M Corporation

3M is often cited as a leader in innovation, with its robust commitment to continuous improvement and new product development. However, even a powerhouse like 3M is not immune to innovation fatigue. A few years back, they noticed a dip in the enthusiasm amongst teams working on R&D projects. The root cause was traced back to overly rigorous project evaluation metrics that stifled creativity and risk-taking.

To combat this, 3M revamped its approach by introducing a more flexible metric called “Failure Value.” It measured the value of learned lessons from failed projects. This shift encouraged experimentation and reduced the fear of failure, resulting in a boost of energy across R&D teams and an eventual increase in successful innovations. This case clearly shows the importance of adapting cultural and structural elements to sustain innovation momentum.

Case Study 2: Spotify’s Agile Workforce Model

Spotify has consistently stayed at the forefront of the digital music industry by fostering a culture of agility and responsiveness. To address innovation fatigue, Spotify implemented what they call a “tribe and squad” organizational structure. This model allows small, cross-functional teams (squads) to operate with high autonomy and ownership over their projects, with the support of larger groups (tribes).

With this model, Spotify ensures that teams stay motivated and aligned with larger company goals. They encourage a culture of “fail fast, learn faster,” promoting rapid iteration and learning. By empowering these smaller units, Spotify minimizes bureaucratic delays and maintains continuous innovation momentum. This decentralized structure serves to retain the intrinsic motivation of team members and foster a culture of resilience against fatigue.

Key Takeaways for Sustaining Innovation

  1. Promote a Culture of Learning: Encourage experimentation and learning from failures as much as successes to keep the team engaged and motivated.
  2. Adapt Structures to Support Innovation: Maintain organizational flexibility to quickly respond to challenges and changes without stifling creativity.
  3. Recognize and Reward Efforts: Ensure that team members are recognized for their contributions, whether successful or not, which helps in sustaining morale and participation.

In conclusion, overcoming innovation fatigue is about maintaining a balance between enthusiasm, resources, and structural support. It’s about creating an environment where innovation can thrive on an ongoing basis, ensuring that early excitement translates into sustainable progress. By learning from industry leaders like 3M and Spotify, organizations can devise strategies to keep the innovative spirit alive and well.

“Sustainable innovation is not a sprint but a marathon. To win, we must run at a consistent pace, fueled by purpose and a commitment to learning.” – Braden Kelley

I hope you have enjoyed this article diving into the phenomenon of innovation fatigue, offering two compelling case studies — 3M and Spotify — and provides actionable insights to sustain innovation momentum.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

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