Category Archives: Innovation

Understanding and Overcoming Innovation Barriers

GUEST POST from Chateau G Pato

Introduction

Innovation is the process of introducing new ideas, products, or processes to the marketplace. It’s a key driver of growth and progress in any organization. Unfortunately, there are often barriers to innovation. These barriers can be both internal and external, and can range from a lack of resources to cultural resistance to change. It’s important to understand these barriers in order to develop strategies for overcoming them. Here, we’ll discuss some of the most common innovation barriers and provide some case study examples to illustrate the types of approaches organizations can take to overcome them.

Common Innovation Barriers

1. Lack of Resources: One of the most common barriers to innovation is a lack of resources. Organizations often lack the financial resources, personnel, and other resources needed to bring an innovative idea to fruition. This is especially true for small businesses and startups.

2. Risk Aversion: Another common barrier to innovation is risk aversion. Organizations are often hesitant to invest in innovative ideas, for fear of wasting resources or losing money. This can be a major obstacle to successful innovation.

3. Cultural Resistance to Change: Change can be difficult for any organization, and some organizations are resistant to change due to cultural norms or values. This can be a major obstacle to successful innovation.

4. Lack of Leadership Support: Innovation often requires the support and commitment of senior leaders. Without this support, it can be difficult to move forward with an innovative idea.

Case Studies

1. Google: Google is an example of a company that has overcome its innovation barriers. The company has a culture of experimentation and embraces failure as part of the innovation process. It has established processes for testing and iterating on ideas, and has created a culture where employees feel empowered to take risks.

2. Apple: Apple is another example of a company that has overcome its innovation barriers. The company has a culture of creativity and collaboration, which encourages employees to think outside the box. Apple also invests heavily in research and development, and has created a culture where employees feel empowered to take risks and experiment with new ideas.

Conclusion

Innovation can be a major driver of growth and progress for any organization. However, there are often barriers to innovation. It’s important to understand these barriers in order to develop strategies for overcoming them. The case studies discussed here illustrate the types of approaches organizations can take to overcome these innovation barriers. By understanding the barriers and developing strategies to overcome them, organizations can unlock their potential for success.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

EDITOR’S NOTE: Braden Kelley’s great book Stoking Your Innovation Bonfire is all about identifying and removing barriers to innovation. I encourage you to check it out!

Image credit: Pixabay

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Design Thinking and its Impact on Human-Centered Design

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Design Thinking and its Impact on Human-Centered Design

GUEST POST from Chateau G Pato

Design thinking is an iterative process used to create innovative solutions to complex problems. It involves a holistic approach to understanding and addressing issues related to human needs, technology, and the environment. This approach has had a profound impact on the way human-centered design is approached, giving designers more tools to create meaningful experiences for users.

Design thinking is a creative process that begins with understanding the user. It involves empathizing with their wants, needs and motivations, and using this knowledge to develop creative solutions. Designers use this process to identify opportunities for improvement, and to create innovative products, services, and experiences.

At the core of design thinking is the concept of human-centered design. Human-centered design puts the user at the center of the design process, focusing on their needs and desires, and designing for them instead of for the designer. This approach focuses on creating solutions that are tailored to the user, rather than solutions that are merely aesthetically pleasing or technically sophisticated.

One example of the impact of design thinking on human-centered design is the development of “experience design.” Experience design is a process used to create an emotional connection between a product, service or experience and the user. It involves understanding the user’s needs, desires, and motivations, and designing an experience that meets them. By focusing on the user’s needs, experience design can create a more meaningful and personal experience for the user.

Another example of the impact of design thinking on human-centered design is the development of “service design.” Service design is a process used to create a positive customer experience by understanding their needs, desires, and motivations, and designing an experience that meets them. This approach focuses on creating solutions that are tailored to the customer, rather than solutions that are merely aesthetically pleasing or technically sophisticated. Service design can help companies create a unique and personal experience for their customers, which can lead to increased loyalty and engagement.

Design thinking and human-centered design have revolutionized the way designers approach creating solutions for users. By putting users at the center of the design process, designers are able to create solutions that are tailored to their needs and desires. This has led to more meaningful experiences for the user, and has revolutionized the way products, services, and experiences are designed.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

Image credit: Pixabay

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What is Ethnography?

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What is Ethnography?

GUEST POST from Art Inteligencia

Ethnography is an important method of research in the social sciences, used to gain a detailed understanding of groups of people and their cultural practices. It involves the observation of a group’s behavior, language, beliefs, values, and interactions with their environment. Ethnographers often conduct interviews and surveys in order to gain a deeper understanding of their subjects.

The goal of ethnography is to provide an in-depth understanding of the culture of a group of people. This includes looking at the group’s history, language, and material culture, as well as its social and political structures. Ethnographers also examine the group’s rituals, beliefs, and values. By looking closely at the different elements of a culture, ethnographers can develop an understanding of how the group interacts with its environment and with other groups.

An ethnographer’s primary tool is observation. Ethnographers must observe their subjects in their natural environment and take note of their behavior, language, and interactions. They may also conduct interviews and surveys in order to gain a better understanding of the group’s beliefs and values.

Ethnographers need to be aware of their own biases and preconceptions, as these can influence the results of their research. They must also consider the ethical implications of their research and ensure that their subjects are treated with respect.

The primary purpose of ethnography is to gain an understanding of a particular culture and its people. This understanding can be used to inform policy decisions and to improve the lives of the people being studied. Ethnographers may also use their research to create educational materials or works of art.

Ethnography is an invaluable tool for understanding the diversity of cultures around the world. By observing and recording the behavior, beliefs, and values of a group of people, ethnographers can gain an understanding of their culture and how it interacts with its environment. This understanding can be used to inform policy decisions and improve the lives of the people being studied.

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Five Keys to Doing Good Secondary Research

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Five Keys to Doing Good Secondary Research

GUEST POST from Art Inteligencia

The success of any research project is determined by the quality of the research conducted. Good secondary research is essential for any research project, as it helps to provide background information, develop hypotheses, and identify gaps in knowledge. Here are some key tips to ensure you’re conducting effective secondary research:

1. Identify a clear research question

Before you start any research, it’s important to have a clear understanding of what you’re looking to learn. Having a clear research question will help to guide your research, and ensure that you’re focusing on the right sources.

2. Choose reliable sources

The quality of your research is only as good as the sources you use. When conducting secondary research, it’s important to use reliable sources such as peer-reviewed journals, government documents, and scholarly books.

3. Consider credibility

As well as using reliable sources, it’s important to consider the credibility of the authors you’re citing. Are they experts in the field? Do they have any biases or conflicts of interest that could affect the quality of their research?

4. Analyze data and trends

Secondary research is all about analyzing existing data and identifying trends. It’s important to assess the data critically, and look for patterns, correlations, and inconsistencies.

5. Draw conclusions

Once you’ve collected and analyzed the data, it’s time to draw conclusions. Make sure to consider all of the evidence you’ve gathered, and draw conclusions that are supported by the data.

By following these tips, you can ensure that your secondary research is of the highest quality. Good secondary research is essential for any research project, and following these key tips will help you to ensure that your research is successful.

Image credit: Pixabay

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The World is About to Get Smaller

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The World is About to Get Smaller

As many of you may already know, recently I joined Oracle to help build a new innovation and digital transformation offering that leverages design thinking and other tools to engage prospective North American customers of Oracle in human-centered problem-solving focused on solving their most pressing challenges.

One of the attractions to this particular role was the opportunity to work for the company with the most complete, modern, flexible and secure enterprise cloud. Oracle Cloud software-as-a-service (SaaS) applications provides customers with the speed and innovation of best-of-breed cloud software in a complete, secure, and connected cloud suite. Our startup within the world’s second largest software company can help reimagine your business, processes, and experiences from a distinctly human perspective.

When we’re not working with customers we’ll be constantly scanning the landscape and looking for opportunities to re-imagine different industries. From time to time, we’ll come across interesting things to share, possibly to provoke a conversation.

Real-time translation is one technology getting closer every year to being ready for widespread adoption. One of the more intriguing recent implementations of real-time translation that moves us closer to the Babel fish holy grail is Google’s Pixel Buds from late 2017.

First let’s look at this video that evaluates how well Google Pixel Buds do real-time translation:

And now let’s look at a real world application test video from Air New Zealand that dives into how the airline might use them in practice along with their ability to handle something like 40 languages:

But Google is not standing still as evidenced by this article and the video below that shows the Google Assistant Interpreter Mode launched earlier this year. Now it is only 27 languages not 40, but it’s a start:

Here’s a full list of languages supported:

Arabic
Chinese
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Romanian
Russian
Slovak
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese

The technology is supposed to be integrated into all Google Assistant enabled headphones in the future, but I’m not sure whether that has happened yet or not.

The Interpreter Mode seems to only work on Google Home and some other Google smart devices, but not on phones. You can install the Google Translate application on your Android phone and do some translation, but the experience is not as seamless. You can download Google Translate from the Google Play store.

So, what do you think? Does this technology have value now? How much more time do you think they need to make the technology even better?

Is there a role for technology like this in your business?

Parting Shot

So, if you work for a large company in North America and you’re interested in re-imagining your business, exploring the possibilities of accelerating to the speed of the cloud, or tackling a wicked challenge with our team (on a COMPLIMENTARY basis to select companies), please contact me.

Accelerate your change and transformation success

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Going Beyond the Business Model Canvas

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Going Beyond the Business Model Canvas

For decades when business people and aspiring entrepreneurs came up with an idea and became serious about commercializing it, they would, by default, create a business plan. Anyone who has ever created a business plan knows they are a LOT of work. And as any innovator knows, most ideas turn out to be garbage. As a result, the creation of most business plans ends up being a waste of time.

All of this wasted time and money in the universes of both corporate innovation and startups was definitely an area of opportunity.

This pain has been solved in part by the Business Model Canvas created by Alex Osterwalder and Yves Pigneur, the Lean Canvas created by Ash Maurya, and by minor variations created by others.

Purpose of the Business Model Canvas

The purpose of both at their core is the same. The Business Model Canvas and the Lean Canvas seek to help entrepreneurs, intrapreneurs and innovators quickly explore the desirability, feasibility and viability of their ideas in a more visual and collaborative way, while also supporting much quicker iterations and revisions to both the value proposition and its path to market.

Where a business plan may take weeks to create, a Business Model Canvas or Lean Canvas can be created in an afternoon.

Where a business plan is often created by one person and revised by others in a serial manner, a Business Model Canvas or Lean Canvas is a group activity, informed by a collection of diverse perspectives and experiences, and challenged, evolved and revised in a real-time, parallel manner.

What excites me most as someone who conducts workshops all around the world and teaches people how to use the Business Model Canvas and other innovation & change tools, is that the Business Model Canvas and Lean Canvas have helped to accelerate a transformation in not only how people are taught, but also how they are permitted to conduct business.

Creating a Business Model Canvas as a Team

The Visual and Collaborative Workplace Transformation

This transformation is a game changer because it represents a growing integration of methods into workshops and meetings that enable facilitators to engage not only auditory learners, but visual, kinesthetic and social learners as well.

This more human approach to prototyping a business helps to add a bit more structure around an idea, in a collaborative way that will more quickly surface gaps and flaws while also testing assumptions, collecting idea fragments into a more holistic value proposition and creating a vision for how to make it real.

But, as we all know, any new business or any potential innovation will create an abundance of required and necessary changes. Unfortunately, whether you are using the Business Model Canvas or the Lean Canvas, the truth and the limitation is that they are but a single tool and can’t help you walk the rest of the path to reality. To create the changes necessary to realize your vision, you will need many more tools.

“When what people do aligns with what they think and feel, then and only then, will you achieve the outcomes you’re looking for.”

The good news is that this more visual and collaborative way of working helps with two of the most important keys to success – buy-in and alignment – and also helps to align mind, body, and spirit to harness the whole brain and its three constructs:

Cognitive (thinking)
Conative (doing)
Affective (feeling)

Outcome-Driven Change Framework by Braden Kelley

Beyond the Business Model Canvas and the Lean Canvas

Visual, collaborative tools like the Business Model Canvas, Lean Canvas, Empathy Map, Value Proposition Canvas, Experience Maps, Service Design, and even Customer Journey Maps have laid the groundwork for a more modern, more powerful way of working that leverages the whole brain of the individual, and all three learning styles of the collective.

And where these tools all represent the beginning of a visual, collaborative endeavor to create change, they are missing the tools to help plan for and execute the changes that are being proposed.

Making the Shift to Human-Centered Change

This is where the Change Planning Toolkit™ powering the Human-Centered Change methodology comes in. It has been designed with the Change Planning Canvas™ at its core to feel familiar to those already using the aforementioned tools and empower teams to take the next steps on their journey to be successful:

Innovation and Intrapreneurship
Startup Creation
Digital Transformation
Design Thinking
New Product Development (NPD)
Service Design
Experience Design
Customer Experience (CX) Improvement Efforts
Projects (make sure you also get the Visual Project Charter™)
Change Initiatives

So, if you’re already familiar with the Business Model Canvas, Lean Canvas, Empathy Map, Value Proposition Canvas, Experience Maps, Service Design, or Customer Journey Maps then you should get a copy of my latest book Charting Change and it will show you the thinking behind the Change Planning Toolkit™, how to use it to maintain the momentum of your team and the energy behind your idea, and how to leverage both to push it forward towards reality.

The Change Planning Toolkit™ will help you beat the 70% change failure rate, create more efficient and effective change initiatives (and even projects), and accelerate your pace of successful change in order to keep up with the accelerating pace of change all around us and to be more nimble, agile, and responsive than your competition.

Three Steps to Human-Centered Change Success

There is a simple three step process for people who want to start saving time and get the jump on their competition today by familiarizing themselves with the Human-Centered Change methodology:

10 free tools available to download now
26 free tools when you buy the book
70+ tools when you license the toolkit

I’ve invested more than $1 million into the Change Planning Toolkit™ so you don’t have to, and so you can leverage this investment to gain all of the benefits above while also saving yourself thousands or millions of dollars in consulting fees – every year.

And for a limited time, there are some exciting FREE training opportunities available to a handful of organizations who contact me.

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The Benefits of Iterative Design Thinking

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The Benefits of Iterative Design Thinking

GUEST POST from Chateau G Pato

Iterative design thinking has become a critical part of many successful businesses today. This approach is focused on creating solutions that require continuous improvement, testing, and feedback. It involves taking an idea, breaking it down into small components, and then working through each component iteratively until the desired result is achieved. This method of working encourages creative problem solving and allows teams to develop ideas that are both innovative and practical.

One of the primary benefits of iterative design thinking is that it allows teams to work more efficiently. Iterative design thinking involves breaking down complex tasks into smaller, more manageable parts. This allows teams to quickly identify areas that need improvement and make changes accordingly. Additionally, teams can use iterative design thinking to test different solutions to a problem and quickly identify which one is the most effective.

Another benefit of iterative design thinking is that it encourages creative problem solving. By breaking down a problem into smaller components and working through each component iteratively, teams can come up with creative solutions that they might not have developed through traditional methods. This can help teams come up with innovative solutions to difficult problems and can help them stay ahead of their competitors.

Case Study 1: Amazon

Amazon is a prime example of a company that has successfully used iterative design thinking to improve their products and services. By breaking down complex tasks into smaller, more manageable units and then testing different solutions to each unit, Amazon has been able to quickly identify areas of improvement and develop solutions that have enabled them to stay ahead of their competitors.

For example, Amazon uses iterative design thinking to continually improve their customer experience. By breaking down customer complaints and feedback into smaller components, Amazon can quickly identify areas that need improvement and then develop solutions that will benefit their customers. This has allowed Amazon to stay ahead of their competitors and provide their customers with an exceptional experience.

Case Study 2: Apple

Apple is another excellent example of a company that has implemented iterative design thinking to great success. Apple uses iterative design thinking to rapidly develop and improve their products and services. By breaking down tasks into smaller components and then testing different solutions, Apple can quickly identify areas that need improvement and develop solutions that are both innovative and practical.

For example, Apple has used iterative design thinking to develop and improve their products. By breaking down their products into smaller components, Apple can quickly identify areas that need improvement and then develop solutions that will benefit both their customers and their business. This has allowed Apple to stay ahead of their competitors and create products that are both innovative and practical.

Conclusion

In conclusion, iterative design thinking is a powerful tool that can be used to quickly identify areas of improvement and develop solutions that are both innovative and practical. By breaking down complex tasks into smaller components and then testing different solutions, teams can come up with creative solutions to difficult problems and stay ahead of their competitors. Amazon and Apple are both excellent examples of companies that have successfully implemented iterative design thinking to great success.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

Image credit: Unsplash

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How to Encourage a Culture of Innovation

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How to Encourage a Culture of Innovation

GUEST POST from Art Inteligencia

What is a Culture of Innovation?

A culture of innovation is a working environment in which creative thinking, experimentation, and risk-taking are encouraged and rewarded. It is a way of working that values the development of new ideas, products, and processes. It is also a culture that supports collaboration and open communication in order to foster creativity, problem-solving, and innovation.

Fostering a Culture of Innovation

When it comes to fostering a culture of innovation in the workplace, there are a few key steps that can be taken to get the ball rolling. By encouraging employees to think creatively and to be open to new ideas, businesses can create an atmosphere of growth and progress that can lead to increased productivity and revenue.

1. Set Clear Goals – Make sure that all employees are aware of the company’s vision and mission. Clarifying the company’s goals and objectives will help employees understand what they’re working towards and why it’s important.

2. Provide Resources – Provide employees with the necessary tools and resources to enable them to think creatively and come up with innovative ideas. This can include access to research materials, training opportunities, and brainstorming sessions.

3. Encourage Risk-Taking – Be open to new ideas and don’t be afraid to take risks. Encourage employees to take calculated risks and be willing to make mistakes—it’s often through trial and error that the best ideas come about.

4. Reward Innovation – Recognize and celebrate employees who come up with innovative solutions. Not only will this motivate them, but it will also show other employees that the company values creative thinking.

5. Foster Collaboration – Encourage collaboration and open communication between teams. By bringing different perspectives together, teams can generate new ideas and find better solutions to problems.

Innovation is essential for any business looking to stay competitive and grow. By following these steps, businesses can create a culture of innovation and reap the rewards of a more creative and productive workforce.

Image credit: Pixabay

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What is an Online Research Panel?

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What is an Online Research Panel?

GUEST POST from Art Inteligencia

An online research panel is an online platform that is used to collect data from a specific group of people. This data can be used to gain insights into consumer behavior, market trends, and other types of research. It can be used to gain insights into a variety of topics, such as consumer preferences, product development, and marketing strategies.

While online research panels can be used to gather data from a variety of sources, they are typically used to gather data from a specific group of people. This group is often made up of a panel of individuals who are chosen based on their demographic characteristics, such as age, gender, location, and education level.

Once the panel of individuals has been selected, they are asked to participate in a variety of research activities. These activities can include surveys, interviews, focus groups, and other forms of data collection. This data is then used to gain insights into consumer behavior, market trends, and other research topics.

Online research panels provide a variety of benefits to researchers. First, they can allow researchers to collect data from a large pool of people quickly and easily. This is because the data collection process is automated, which saves the researchers time and effort. Additionally, online research panels can allow researchers to gain access to a wide variety of data sources, which can provide a more comprehensive view of the research topic.

Finally, online research panels can be used to quickly and easily test hypotheses and gather feedback from a variety of sources. This can help researchers develop better insights into their research topic, which can help them make more informed decisions.

Overall, online research panels are a great way for researchers to quickly and easily collect data from a variety of sources. They can provide a comprehensive view of the research topic, allow researchers to quickly and easily test hypotheses, and provide feedback from a variety of sources. For these reasons, online research panels are an invaluable tool for researchers.

Image credit: Pixabay

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China Plans to Trump Innovation from Outer Space

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China Plans to Trump Innovation from Outer Space

First, let me say that this is not a political article, but instead an article about a potential innovation crisis looming just over the horizon thanks to brinkmanship between China and the United States.

Second, let me say this article is not about killer satellites being launched into orbit by the Trump administration or the People’s Republic of China.

Instead this article is about the psychology of a country being backed into a corner, the measures China is likely to take to fight back when they can’t match the United States dollar for dollar in a tariff fight, the current state of the rare earth metals market and its impact on the future of innovation.

Now, some of you might be asking yourself – What the heck are rare earth metals?

Well, as the name might suggest they are metals that are not often found in dense quantities on earth. Some hypothesize that some of the best rare earth metal finds have an extraterrestrial origin. So, some might say that rare earth metals are literally alien, brought to our planet not by little green men (and women) but by blazing hot meteors smashing into the earth. Rare earth metals are so valuable to collectors and to high tech manufacturers that there are groups of modern day Indiana Jones clones out there racing around the world to be the first to claim the next meteor strike before someone else does (see article) and the Chinese government made a conscious choice to invest in trying to corner the market.

Why?

Because rare earth metals are CRUCIAL to all of the technology that empowers the innovation economy.

There was a 60 Minutes segment from three years ago that CBS recently refreshed and re-aired now that it is again timely given the United States vs. China trade war but they have since moved it to Paramount+. It provides a great introduction to rare earth metals and the role they play in the innovation economy, but this Financial Times video does a good job as well:

(updated 60 minutes video available has been moved to Paramount+)

About the only substantial change in the video is that China’s dominance has dropped from 90% of global production to 80% of global production.

Here is a chart showing the production of rare earths in 2018 in the world (data source):

Rare Earth Data

As the chart shows, China has about 40% of the world’s rare earth metals, but is responsible for 75% of the world’s production of rare earth metals. The military machine of the United States relies on rare earth metals to operate, along with green energy, high technology, electric cars, you name it – nearly every innovation direction we’re trying to go in – relies on rare earth metals.

China has cut off countries from rare earth metals before, most notably Japan, and now they are threatening to do it again to the United States (one article highlighting the threat not just to the United States, but to Europe as well). China is also threatening to begin blacklisting individual technology companies not sympathetic to its cause in the battle of egos and stare down between these two economic superpowers. You have to imagine this would include being cut off from rare earth metals.

So, is the innovation train, this pace of unrelenting technological advance and change, about to come a grinding halt?

I guess we’re all about to find out…

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Human-Centered Change and Innovation

Innovation, change and transformation thought leadership, lovingly curated by Braden Kelley

Category Archives: Innovation

Understanding and Overcoming Innovation Barriers

Introduction

Common Innovation Barriers

Case Studies

Conclusion

Design Thinking and its Impact on Human-Centered Design

What is Ethnography?

Five Keys to Doing Good Secondary Research

1. Identify a clear research question

2. Choose reliable sources

3. Consider credibility

4. Analyze data and trends

5. Draw conclusions

The World is About to Get Smaller

Going Beyond the Business Model Canvas

Purpose of the Business Model Canvas

The Visual and Collaborative Workplace Transformation

Beyond the Business Model Canvas and the Lean Canvas

Making the Shift to Human-Centered Change

Three Steps to Human-Centered Change Success

The Benefits of Iterative Design Thinking

Case Study 1: Amazon

Case Study 2: Apple

Conclusion

How to Encourage a Culture of Innovation

What is a Culture of Innovation?

Fostering a Culture of Innovation

What is an Online Research Panel?

China Plans to Trump Innovation from Outer Space