Tag Archives: Innovation

Focus your Emotional Energy Purposefully

GUEST POST from Janet Sernack

When I exited my corporate career more than thirty-five years ago, I was privileged to be regarded and respected as the Fashion Direction Manager for the Grace Bros Department Store group, one of Australia’s most senior women in retail management. This launched my global reputation as a fashion and lifestyle marketing innovator. In this exciting role, I was responsible for designing and implementing a company-wide fashion information system for apparel, accessories, homeware, merchandising, and advertising. This required me to focus my emotional energy on researching, analyzing, and conceptualizing global fashion and lifestyle trends and adapting them to suit the Australian consumer lifestyle.

It was a dream role before the invention of the Internet, the implosion of the mass media, and the dominance of fast fashion. It required our team to focus their emotional energy on intensively researching different global and diverse media sources, including yarn, textile, couture, designer, ready-to-wear shows, trade journals, magazines, and seasonal sales data.

Generating creative thinking

Creativity is about connecting things, and in the fashion world, the best designers make the most unlikely connections to produce novel and wondrous creations. As my professional background included graphic and fashion design and marketing, I could further hone my associative (lateral and connective) thinking skills to think creatively and critically in this role. To focus my emotional energy and attention on guiding my intuition, values, and decisions on the needs and wants of buyers, merchandisers, marketers, and customers. To emerge, diverge and converge the key connections and patterns occurring globally in the fashion world and external complex fashion systems. I also learned the importance of being customer-focused and the value and role of being empathic with customers, manufacturers’ value chains and fashion information system users.

It was an incredibly emotional, physical, and stressful role, which required me to travel overseas four times a year to stay current on the different global fashion streams.

This caused my life to melt into being at work, the gym, or the airport.

Stress-induced exhaustion and burnout

This resulted in my first profound encounter with stress-induced exhaustion and burnout, which hit me right in the face one morning when my body refused to move, and I was unable to get out of bed.

I have also noticed that many of my global coaching clients have faced a similar challenge: stress-induced exhaustion and burnout. Fortunately, they can use the coaching partnership to unearth their particular pattern and unresourceful ways of being and learn how to focus their emotional energy to disrupt, dispute, and deviate from it into a more resourceful way of being and acting. However, it has shifted the coach’s role as a healer, making it even more critical in our current environment.

Focusing emotional energy on pursuing mattering, meaning and purposeful work

This ultimately manifests as a crisis and becomes a defining moment. In my case, I made a fundamental choice to focus emotional energy on pursuing meaning, mattering, and purposeful work, which still focuses my full attention and drives me today.

It created a “crack, “or an opening and threshold for making two fundamental choices: to embark on a healing journey to become the kind of person I wanted to be and to find a way to focus my emotional energy on making the difference I wanted to make in the world.

This enabled me to use my knowledge, experience, and skills to establish Australia’s first design management consultancy.

What is emotional energy?

Emotional energy is the catalyst that fuels creativity, invention, and innovation.

Understanding and harnessing this energy inspires and motivates individuals to explore and embrace creative and critical thinking strategies, now in partnership with AI.

When a person’s emotional energy has contracted, it results in constrained, negative, pessimistic, and even catastrophic thinking habits, which have a toxic impact on the person’s identity and emotional and physical well-being.

This means there is no space, doorway, or threshold to take on anything new, novel, or different. Nor can they imagine what might be possible to evolve, advance, or transform their personal or professional lives in an uncertain future.

Emotional energy catalyses and directs your intrinsic motivation, conviction, hope, positivity, and optimism to approach your world purposefully, meaningfully, and differently.

When you are true to your calling or purpose, you will make extra efforts to be healthier, positively impact your well-being, and improve your resilience.

How does this apply to leadership in uncertain times?

“I think leaders need to remember that they are in the energy management business,” says Halsey. “Their role is to keep people focused, energized, and positive about themselves and their work. They may be unable to change external circumstances, but they can create a safe, nurturing, and empowering work environment. By setting clear goals, diagnosing individual needs, and providing the right leadership style, leaders can help their teams thrive—even in uncertain times.”

People want work to be less of a job and more of a calling.

According to Martin Seligman and Gabriella Rosen Kellerman in their book Tomorrowmind, a US-based research study that included two thousand employees of all ages, industries, tenures, and incomes, revealed that people craved more meaning at work regardless of sector or position. Everyone wanted work to be less of a job and more of a calling and gave their current jobs a rating of 49, which suggests that their “meaning cups” are only half full.

This search for meaning, mattering, and being of service to humanity in a different and value-adding way enables innovators, entrepreneurs and intrapreneurs to cultivate the emotional energy and develop the agility required to drive their creativity, invention and innovation endeavors.

It is the most critical ingredient that motivates, empowers, enables, fuels and sustains innovators, entrepreneurs, and intrapreneurs to adapt, survive and thrive on the innovation roller coaster.

Channeling emotional energy meaningfully and purposefully

From my leadership training and coaching experience, I have learned that most people desperately want their lives to make sense and be meaningful and to know that who they are and what they do matters. It is possible to link meaning and mattering to being intentionally motivated and directed by your core values to make a difference and a contribution that provides value and significance to someone, a community, or society.

Being purposeful

Being purposeful focuses your emotional energy, guides your life decisions influences your behaviors, shapes your goals, offers a sense of direction, and creates meaning. Rather than engaging in shallow, empty, or pointless activities, it gives you agency.

In our uncertain, volatile and disruptive world, it is crucial to think about your “purpose in life.” Be like an Entrepreneur and link your purpose as a guidepost to help you deal with uncertainty, navigate it better, mitigate the damaging effects of long-term stress, and become psychologically resilient.

People with a strong sense of purpose direct and focus their emotional energy on what really matters to them. They tend to be more agile and adaptive, hardier and resilient, and more able to refocus and recover quickly from adverse and catastrophic events.

According to McKinsey & Co.’s article “Igniting individual purpose in times of crisis,” purposeful people also live longer and healthier lives and are essential to employee experience. This results in higher levels of employee engagement, more substantial organizational commitment, and increased feelings of well-being. Like many entrepreneurs, people who find their purpose congruent with their jobs tend to get more meaning from their roles, making them more productive and more likely to outperform their peers.

How can you add more meaning, mattering and purpose?

Meaning is an outcome of purpose, and many people, due to their experience of the pandemic and hybrid workplace in a chaotic and uncertain world, are seeking to re-engage with their work and workplaces by focusing their emotional energy on improving their well-being and creating more purposeful, balanced, and meaningful lives.

This is a short section from our new book, “Conscious Innovation – Activating the Heart, Mind and Soul of Innovation”, which will be published in 2025.

Please find out more about our work at ImagineNation™.

Please find out about our collective learning products and tools, including The Coach for Innovators, Leaders, and Teams Certified Program, presented by Janet Sernack. It is a collaborative, intimate, and profoundly personalized innovation coaching and learning program supported by a global group of peers over 9-weeks. It can be customized as a bespoke corporate learning program.

It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of an ecosystem-focused, human-centric approach and emergent structure (Theory U) to innovation. It will also up-skill people and teams and develop their future fitness within your unique innovation context. Please find out more about our products and tools.

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Job Design as Innovation Strategy

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How Complex Problem-Solving Creates Automation Champions

Job Design as Innovation Strategy

GUEST POST from Robyn Bolton

Imagine a manufacturing company. On the factory floor, machines whirl and grind, torches flare up as welding helmets click closed, and parts and products fall off the line and into waiting hands or boxes, ready to be shipped to customers. Elsewhere, through several doors and a long hallway, you leave the cacophony of the shop floor for the quiet hum of the office. Computers ping with new emails while fingers clickety-clack across the keyboard. Occasionally, a printer whirs to life while forcing someone to raise their voice as they talk to a customer on the other end of the phone.

Now, imagine that you ask each person whether AI and automation will positively or negatively affect their jobs. Who will champion new technology and who will resist it?

Most people expect automation acceptance to be separated by the long hallway, with the office workers welcoming while the factory workers resist.

Most people are wrong.

The Business Case for Problem-Solving Job Design

Last week, I wrote about findings from an MIT study that indicated that trust, not technology, is the leading indicator of whether workers will adopt new AI and automation tools.

But there’s more to the story than that. Researchers found that the type of work people do has a bigger influence on automation perception than where they do it. Specifically, people who engage in work requiring high levels of complex problem-solving alongside routine work are more likely to see the benefit of automation than any other group.

Or, to put it more simply

Net Impact of Automation & New Technology on Your Work

While it’s not surprising that people who perform mostly routine tasks are more resistant than those who engage in complex tasks, it is surprising that this holds true for both office-based and production-floor employees.

Even more notable, this positive perception is significantly higher for complex problem solvers vs. the average across all workers::

Safety: 43% and 41% net positive for office and physical workers, respectively (vs. 32% avg)
Pay: 27% and 25% net positive for physical and office workers, respectively (vs. 3.9% avg)
Autonomy: 33% net positive for office workers (vs. 18% average)
Job security: 25% and 22% net positive for office and physical workers, respectively (vs. 3.5%)

Or, to put it more simply, blend problem-solving into routine-heavy roles, and you’ll transform potential technology resistors into champions.

3 Ways to Build Problem-Solving Into Any Role

The importance of incorporating problem-solving into every job isn’t just a theory – it’s one of the core principles of the Toyota Production System (TPS). Jidoka, or the union of automation with human intelligence, is best exemplified by the andon cord system, where employees can stop manufacturing if they perceive a quality issue.

But you don’t need to be a Six-Sigma black belt to build human intelligence into each role:

Create troubleshooting teams with decision authority
Workers who actively diagnose and fix process issues develop a nuanced understanding of where technology helps versus hinders. Cross-functional troubleshooting creates the perfect conditions for technology champions to emerge.
Design financial incentives around problem resolution
The MIT study’s embedded experiment showed that financial incentives significantly improved workers’ perception of new technologies while opportunities for input alone did not. When workers see personal benefit in solving problems with technology, adoption accelerates.
Establish learning pathways connected to problem complexity
Workers motivated by career growth (+33.9% positive view on automation’s impact on upward mobility) actively seek out technologies that help them tackle increasingly complex problems. Create visible advancement paths tied to problem-solving mastery.

Innovation’s Human Catalyst

The most powerful lever for technology adoption isn’t better technology—it’s better job design. By restructuring roles to include meaningful problem-solving, you transform the innovation equation.

So here’s the million-dollar question every executive should be asking: Are you designing jobs that create automation champions, or are you merely automating jobs as they currently exist?

Image credits: Robyn Bolton and misterinnovation.com (1 of 850+ free quote slides for download)

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Automation Success More About Trust Than Technology

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Automation Success More About Trust Than Technology

GUEST POST from Robyn Bolton

We’ve all seen the apocalyptic headlines about robots coming for our jobs. The AI revolution has companies throwing money at shiny new tech while workers polish their résumés, bracing for the inevitable pink slip. But what if we have it completely, totally, and utterly backward? What if the real drivers of automation success have nothing to do with the technology itself?

That’s precisely what an MIT study of 9,000+ workers across nine countries asserts. While the doomsayers have predicted the end of human workers since the introduction of the assembly line, those very workers are challenging everything we think we know about automation in the workplace.

The Secret Ingredient for Technology ROI

MIT surveyed workers across the manufacturing industry—50% of whom reported frequently performing routine tasks—and found that the majority ultimately welcome automation. But only when one critical condition is present. And it’s one that most executives completely miss while they’re busy signing purchase orders for the latest AI and automation systems.

Trust.

Read that again because while you’re focused on selecting the perfect technology, your actual return depends more on whether your team feels valued and believes you are invested in their safety and professional growth.

Workers Who Trust, Automate

This trust dynamic explains why identical technologies succeed in some organizations and fail in others. According to MIT’s research:

Job satisfaction is the second strongest indicator of technology acceptance, with a 10% improvement that researchers identified as consistently significant across all analytical models
Feeling valued by their employer shows a highly significant 9% increase in positive attitudes toward automation
Trust also consistently predicts automation acceptance, as workers scoring higher on trust measures are significantly more likely to view new technologies positively.

For example, Sam Sayer, an employee at a New Hampshire cutting tool manufacturer, has become an automation champion because his employer helped him experience how factory-floor robots could free him from routine tasks and allow him to focus on more complex problem-solving. “I worked in factories for years before I ever saw a robot. Now I’m teaching my colleagues on the factory floor how to use them.”

This contrasts with an aerospace manufacturer in Ohio that hired a third party to integrate a robot into its warehouse processes. Despite the company’s efforts to position the robot as a teammate, even giving it a name, workers resisted the technology because they didn’t trust the implementation process or see clear personal benefits.

These patterns hold across industries and countries: When workers perceive their employer as invested in their development and well-being, automation initiatives succeed. When that foundation is missing, even the most sophisticated technologies falter.

Four Steps to Convert Resistors to Champions

Whether it’s for the factory floor or the office laptop, if you want ROI and revenue growth from your automation investments, start with your people:

Design roles that connect workers to outcomes: When people see how their input shapes results, they become natural technology allies.
Create visible growth pathways. Workers motivated by career advancement are significantly more likely to embrace new technologies.
Align financial incentives with implementation goals. When workers see the personal benefits of adoption, resistance evaporates faster than free donuts in the break room.
Make safety improvements the leading edge of your technology story. It’s the most universally appreciated benefit of automation.

A Provocative Challenge

Ask yourself this (potentially) uncomfortable question: Are you investing as much in trust as you are in technology?

Because if not, you might as well set fire to a portion of your automation budget right now. At least you’d get some heat from it.

The choice isn’t between technology and workers—it’s between implementations that honor human relationships and those that don’t. The former generates returns; the latter generates résumé updates.

What are you choosing?

Image credit: misterinnovation.com (1 of 850+ free quote slides for download)

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Getting Buy-In for Change Now That Innovation is Dead

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Getting Buy-In for Change Now That Innovation is Dead

GUEST POST from Robyn Bolton

Innovation is undergoing a metamorphosis, and while it may seem like the current goo-stage is the hard part (it’s certainly not easy!), our greatest challenge is still ahead. Because while we may emerge as beautiful butterflies, we still need to get buy-in for change from a colony of skeptical caterpillars who’ve grown weary of transformation talk.

The Old Playbook Is Dead, Too

Picture this: A butterfly lands, armed with PowerPoint slides about “The Future of Leaf-Eating” and projections showing “10x Nectar Collection Potential.” The caterpillars stare blankly, having seen this show before.

The old approach – big presentations, executive sponsorship, and promises of massive returns within 24 months – isn’t just ineffective. It’s harmful. Each failed transformation makes the next one harder, turning your caterpillars more cynical and more determined to cling to their leaves.

The Secret Most Change Experts Miss

Butterflies don’t convince caterpillars to transform by showing off their wings. They create conditions where transformation feels possible, necessary, and safe. Your job isn’t to sell the end state – it’s to help others see their own potential for change.

Here’s how:

Start With the Hungriest Caterpillars

Find those who feel the limitations of their current state most acutely. They’re not satisfied with their current leaf, and they’re curious about what lies beyond. These early adopters become your first chrysalis cohort.

Make it About Their Problems, Not Your Vision

Instead of talking about transformation, focus on specific pain points. “Wouldn’t it be easier to reach that juicy leaf if you could fly?” is more compelling than “Flying represents a paradigm shift in leaf acquisition strategy.”

Build a Network of Proof

Every successful mini-transformation creates evidence that change is possible. When one caterpillar successfully navigates their chrysalis phase, others pay attention. Let your transformed allies tell their stories.

Set Realistic Expectations

Metamorphosis takes time and isn’t always pretty. Be honest about the goo phase – that messy middle where things fall apart before they come together. This builds trust and prepares people for the real journey, not the sanitized version.

Where to Start

Identify your first chrysalis cohort – the people already feeling the limits of their current state
Focus on solving immediate problems that showcase the benefits of change
Document and share small victories, letting others tell their transformation stories
Create realistic timelines that acknowledge both quick wins and longer-term metamorphosis

What’s your experience? Have you successfully guided a transformation without relying on buzzwords and fancy presentations? Drop your stories in the comments.

After all, we’re all just caterpillars and butterflies helping each other find our wings.

Image credit: misterinnovation.com

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Your Innovation Team Doesn’t Have to be Dead

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Your Innovation Team Doesn't Have to be Dead

GUEST POST from Robyn Bolton

When times get tough, the first things most companies cut are the “luxuries.” That includes their innovation teams. But as companies dismantle their labs, teams, and other structures, a crucial question emerges: Who’s working on growth?

Cutting innovation teams doesn’t just cut a branch off the org chart, it eliminates capabilities that are fundamental to sustaining and growing a business and culture.

So why throw the baby out with the bathwater? Here’s a scenario that might sound familiar: Your innovation team created something brilliant. The prototype works, early users love it, and the business case is solid. But six months later, its gathering dust because no one in the core business knew how to – or wanted to – take it forward.

This isn’t a failure of innovation. It’s a failure of integration.

Wait, I thought integrating innovation with the core business was bad

The traditional innovation team structure – a separate unit with its own space, processes, and culture – solved one problem but created another.

As innovation teams were given the freedom to think differently, they were also given shiny, new, fun, and amenity filled spaces cordoned off from everyone else. Meanwhile, “everyone else” was stuck in their usual offices and doing the usual things that keep the business running and, apparently, fund the innovation team’s luxe life.

The resulting Us vs. Them mentality fueled resentment that made it easy for “everyone else” to stonewall the innovation team’s efforts by pointing out flaws, uncertainties, and risks.

To be fair, they weren’t doing this to be mean – they were protecting the business. The innovators, meanwhile, grew frustrated, sought help from higher-ups who were happy to help until times got tough and cuts had to be made.

So, one team should work on both innovation and the core business?

Just like we need multiple words to describe the what and why of innovation, we need different operating models that embed innovation capabilities across the organization while protecting the space for them to flourish.

Here’s what it looks like:

For Core Improvements: Let your operational teams lead. They know the problems best, but give them innovation tools and methods. Think of it as equipping your existing workforce with new superpowers, not replacing them with superheroes.
For Adjacent Expansions: Create hybrid teams that mix operational experience with innovation expertise. When expanding into new markets or launching new products, you need both the innovative mindset and the operational know-how. Neither alone is sufficient.
For Radical Reinvention: You still need dedicated teams – but not isolated ones. Their job is to create offerings that reinvent the company and the culture that enables everyone to be part of the reinvention. Establish bridges that connect them with business units and enforce quarterly meetings to share progress, insights, and tools.

This isn’t theory.

Companies like Amazon have been doing this for years with their “working backwards” innovation process that’s used by all teams, not just a special innovation unit. When I worked at P&G, the brand teams worked on core improvements, the New Business Development teams (where I worked) physically sat next to the brand teams and worked on Adjacent expansion, and the radical reinvention teams were co-located with R&D at the technical centers.

Put it into practice

Here’s where to start:

Map your innovation portfolio to understand what types of innovation you need to hit your goals
Match your team structures to your innovation types
Start embedding innovation capabilities across the organization
Create clear paths for innovations to move from idea to implementation

The transition isn’t easy. It requires rethinking roles and reimagining how innovation happens in your organization. But the alternative – watching your innovation investments evaporate because they can’t cross the bridge back to the core business – is far more painful.

What’s your experience? Drop your stories and strategies in the comments. Let’s figure this out together.

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We Need a New Language for Change

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We Need a New Language for Change

GUEST POST from Robyn Bolton

If innovation (the term) is dead and we will continue to engage in innovation (the activity), how do we talk about creating meaningful change without falling back on meaningless buzzwords? The answer isn’t finding a single replacement word – it’s building a new innovation language that actually describes what we’re trying to achieve. Think of it as upgrading from a crayon to a full set of oil paints – suddenly you can create much more nuanced pictures of progress.

The Problem with One-Size-Fits-All

We’ve spent decades trying to cram every type of progress, change, and improvement into the word “innovation.” It’s like trying to describe all forms of movement with just the word “moving.” Sure, you’re moving but without the specificity of words like walking, running, jumping, bounding, and dancing, you don’t know what or how you’re moving or why.

That’s why using “innovation” to describe everything different from today doesn’t work.

Use More Precise Language for What and How

Before we throw everything out, let’s keep what actually works: Innovation means “something new that creates value.” That last bit is crucial – it’s what separates meaningful change from just doing new stuff for novelty’s sake. (Looking at you, QR code on toothpaste tutorials.)

But, just like “dancing” is a specific form of movement, we need more precise language to describe what the new value-creating thing is that we’re doing:

Core IMPROVEMENTS: Making existing things better. It’s the unglamorous but essential work of continuous refinement. Think better batteries, faster processors, smoother processes.
Adjacent EXPANSIONS: Venturing into new territory – new customers, new offerings, new revenue models, OR new processes. It’s like a restaurant adding delivery service: same food, new way of reaching customers.
Radical REINVENTION: Going all in, changing multiple dimensions at once. Think Netflix killing its own DVD business to stream content they now produce themselves. (And yes, that sound you hear is Blockbuster crying in the corner.)

Adopt More Sophisticated Words to Describe Why

Innovation collapsed because innovation became an end in and of itself. Companies invested in it to get good PR, check a shareholder box, or entertain employees with events.

We forgot that innovation is a means to an end and, as a result, got lazy about specifying what the expected end is. We need to get back to setting these expectations with words that are both clear and inspiring

Growth means ongoing evolution
Transformation means fundamental system change (not just putting QR codes on things)
Invention means creating something new without regard to its immediate usefulness
Problem Solving means finding, creating, and implementing practical solutions
Value Creation means demonstrating measurable and meaningful impact

Why This Matters

This isn’t just semantic nitpicking. Using more precise language sets better expectations, helps people choose the most appropriate tools, and enables you to measure success accurately. It’s the difference between saying “I want to move more during the day” and “I want to build enough endurance to run a 5K by June.”

What’s Next?

As we emerge from innovation’s chrysalis, maybe what we’re becoming isn’t simpler – it’s more sophisticated. And maybe that’s exactly what we need to move forward.

Drop a comment: What words do you use to describe different types of change and innovation in your organization? How do you differentiate between what you’re doing and why you’re doing it?

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Innovating for Social Good

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GUEST POST from Janet Sernack

The Coach for Innovators Amplifiers, a small group of global business game changers, started engaging in monthly dialogue sessions in 2022. As alumni of the Coach for Innovators, Leaders, and Teams Certified Program™, we intended to apply our knowledge, skills, and experience to discover and explore how we might collaborate to support countries, organizations, and education institutions in achieving the World Economic Forum’s Seventeen Sustainable Development Goals by innovating for good.

We are a small, cohesive, committed group of corporate executives, consultants, educators, coaches, and trainers who connected and maximized the differences and diversity of our group by debating how to apply innovation as the glue to achieve sustainable change everywhere. Our mission is to amplify and catalyze innovators, organizations, and communities to stimulate and achieve sustainable development everywhere. It is based on the values of ethical practice, systems thinking, social entrepreneurship, civic change, alignment, deep learning, humanity, collective action, openness, curiosity, courage, experimentation, and well-being by innovating for good.

We set about adding value to the quality of people’s lives by engaging and influencing people to lead the transition towards co-creating societal shifts ethically, equitably and sustainably.

Our target market consists of passionate and energetic young people engaged in learning to teach the core elements of the Being side of social entrepreneurship to enable them to be ecologically resilient by innovating for good.

A different approach to innovation

Our approach was based on three core principles that emerged during our research and testing process:

Innovation is like drinking water; it is essential for life and belongs to all life to sustain it in all contexts.
Innovation is a duty; people have no right to pollute and destroy all life and the planet.
Innovation allows us to consciously manifest different ways of being and doing to co-create a future we want to have and sustain.

This requires people to unlearn old mental models and irrelevant perspectives in a 21st-century disrupted world and relearn and learn to adopt an innovative mindset. Which focuses on supporting sustainable and positive economic growth and de-growth and on developing circular economies to do better with less by:

Challenging people’s illusions and inertia regarding the future, confronting harsh realities, and addressing problems to enhance people’s quality of life.
Transitioning from competition to co-petition within ecosystems, fostering genuine collaboration across boundaries to co-create solutions on a global scale.
Moving away from competition towards co-petition in ecosystems, embracing collaboration across boundaries to co-create global solutions.

Meta-learning model – Innovating for good

This became the basis for developing a meta-learning model constructed on what we had encountered as the key systemic problems that largely inhibited innovation. We tested and validated it using a small, diverse target market sample of global students studying here in Australia.

We incorporated our findings into pivoting The Start-Up Game™ Boardroom Version and into the book Janet Sernack is currently writing – “Conscious Innovation – Activating the Heart, Mind and Spirit of Innovation.” Both are due for release in June 2025,

Concept/Stage	Problem/Explanation	Question
Awakening process Igniting the light of consciousness	People can shift their values, beliefs, and mindsets by applying various approaches and methodologies to develop the new perspectives required to innovate.	How might we alert people to the importance of innovation?
Letting it go Exposing the landmines	Actions speak louder than words. What activities, exercises, and challenges will mobilize people to participate in the innovation challenge?	What do you think people might need to let go of to make the space and time to innovate?
Initiating the shift Embracing new perspectives	Actions speak louder than words. What types of activities, exercises, and challenges will mobilize people to participate in the innovation challenge?	How might we best introduce and engage people with embracing new perspectives on innovation?
Communicating Shifting gears	Communication is key. People need clarity and coherent messages to understand and appreciate the importance and benefits of innovation.	What are the key messages that might resonate with you?
Sharing the story Setting the torch alight	Stories inspire us and provide evidence of success; what stories do you consider important to share to ignite people’s motivation to innovate?	What kinds of stories might inspire you to take up the innovation challenge?
Stories inspire us and provide evidence of success; what stories do you consider essential to share to ignite people’s motivation to innovate?	Actions speak louder than words. What activities, exercises, and challenges will mobilise people to participate in the innovation challenge?	Many people don’t know how to make sense of innovation and are unaware that all change and growth require innovation of some type to be effective and sustainable.

Inner development supports outer development – Innovating for good.

The Inner Development Goal Framework was initiated in 2023 by the 29k Foundation, Ekskaret Foundation, IMD Business School for Management, LUCSUS Center for Sustainability Studies | Lund University, Stockholm Resilience Center | Stockholm University, The New Division, Flourishing Network at Harvard University, World Business Council for Sustainable Development (WBCSD). It has been set up as a not-for-profit initiative to address the pressing need to increase our collective abilities to face and effectively work with complex challenges. Based on the pre-supposition, “without a foundational shift in human values and leadership capacities, external solutions to our global challenges may be limited, too slow, or short-lived”.

Inner Development Goal Framework

The framework consists of five dimensions across twenty-three skills:

Being; relationship to self,
Thinking, cognitive skills,
Relating, caring for others and the world,
Collaborating, social kills,
Acting, enabling change.

This great initiative inspired our group, as it was closely aligned with ImagineNation’s™ approach that the group members had learned in The Coach for Innovators, Leaders, and Teams Certified Program when innovating for good.

Our goal was to enhance the quality of people’s lives, specifically focusing on “being the change” you wished to see in the world. We aimed to develop people’s confidence, capacity, and competence in being change-ready and responsive, accepting responsibility, and becoming emotionally energetic, agile, and adaptive.

These six elements are foundational and learnable in developing an innovation mindset to help people make mandatory, impactful, ethical changes aligned with the seventeen sustainable and five inner development goals dimensions when innovating for good.

We co-created a toolkit to enable us to mentor, teach and coach a tribe of doers/young people to create a movement that:

It encapsulates their dreams and inspires their hopes and optimism about the future.
It fosters a safe space for healing and for their voices to be heard.
It cultivates their potential through innovative uncertainty tolerance to co-create new forms.
It instills a sense of urgency to collectively advocate for the changes essential to shape and own the future they desire for their children and grandchildren.

Power of Agency, Development and Hope

In a recent article, “Five Global Trends in Business and Society in 2025,” Insead identified the top five global trends for 2025: climate change, geopolitical crises, income and wealth inequality and social instability, and inflation or recession. How we react to and manage these five trends by innovating for goodwill tests the resilience of our global society, economy, governments, academic institutions, corporations, and civil societies in an increasingly uncertain, unstable world.

To have any sense of agency in the face of these emerging challenges, our Coach for Innovators Amplifiers group and the Inner Development Goal group have boiled it down to a fundamental principle: “To be the change you wish to see in the world,” develop your skills and be hopeful, believing and even trusting that by innovating for good, things might eventually turn out well for everyone, everywhere.

This is a short section from our new book, Conscious Innovation – Activating the Heart, Mind and Spirit of Innovation, which will be published in 2025.

Please find out more about our work at ImagineNation™.

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Innovation is Dead. Now What?

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Innovation is Dead. Now What?

GUEST POST from Robyn Bolton

Innovation has always had its problems. It’s a meaningless buzzword that leads to confusion and false hope. It’s an event or a hobby that allows executives to check the “Be innovative” box on shareholders’ To-do lists. It’s a massive investment that, if you’re lucky, is break-even.

So, it should be no surprise that interest and investment have dried up to the point that many have declared that innovation is dead.

If you feel an existential crisis coming on, you’re not alone. Heck, I’m about to publish a book titled Unlocking Innovation, which, if innovation is dead, is like publishing Lean Speed: How to Make Your Horse East Less and Go Faster in 1917 (the year automobiles became more prevalent than horses).

But is innovation really dead?

Yes, Innovation is Dead

The word “innovation” is dead, and it’s about time. Despite valiant efforts by academics, consultants, and practitioners to define innovation as something more than a new product, decades of hype have irrevocably reduced it to shiny new objects, fun field trips and events, and wasted time and money.

Good riddance, too. “Innovation” has been used to justify too many half-hearted efforts, avoidable mistakes, and colossal failures to survive.

Except that it is also very much not dead.

While the term “innovation” may have flat-lined, the act of innovating – creating something new that creates value – is thriving. AI continues to evolve and find new roles in our daily lives. Labs are growing everything from meat to fabric to new organs. And speaking of organs, three patients in the US received artificial hearts that kept them alive long enough for donor hearts to be found.

The act of innovation isn’t dead because the need for innovation will always exist, and the desire to innovate – to create, evolve, and improve – is fundamentally human.

Innovation is Metamorphosing (yes, that’s a real word)

Like the Very Hungry Caterpillar, innovation has been inching along, gobbling up money and people, getting bigger, and taking up more space in offices, budgets, and shareholder calls.

Then, as the shock of the pandemic faded, innovation went into a chrysalis and turned to goo.

Just as a caterpillar must break down completely before becoming something new, we’re watching the old systems dissolve:

Old terms like innovation and Design Thinking were more likely to elicit a No than a Yes
Old structures like dedicated internal teams and “labs” were shut down
Old beliefs that innovation is an end rather than a means to an end faded

This is all good news. Except for one tiny thing …

We Don’t Know What’s Next

Humans hate uncertainty, so we’re responding to the goo-phase in different ways:

Collapse in defeat, lament the end of human creativity and innovation, and ignore the fact that cutting all investment in creativity and innovation is hastening the end you find so devastating
Take a deep breath, put our heads down, and keep going because this, too, shall pass.
Put on our big kid pants, muster some courage, ask questions, and start experimenting
I’ve been in #2 for a while (with brief and frequent visits to #1), but it’s time to move into #3.

I’ll start where I start everything – a question about a word – because, before we can move forward, we need a way to communicate.

If innovation (the term) is dead, what do we use instead?

We’ll explore answers in the next post, so drop your words and definitions in the comments.

Image credit: Google Gemini

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How Courage and Trust are Transforming Bayer

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Fewer Rules and Better Results

How Courage and Trust are Transforming Bayer

GUEST POST from Robyn Bolton

“Consider this question: If workers are hobbled by 1,000 rules, does it make a meaningful difference to reduce them to only 900?”

The answer is No. In fact, this is precisely why most attempts at fighting bureaucracy fail – and why true transformation requires starting completely fresh.

Bill Anderson, CEO of Bayer, knows this and isn’t afraid to admit it. When he took the helm in June 2023, he discovered a company paralyzed by bureaucracy. Instead of trying to optimize the system, he looked at the company’s “1,362 pages” of employee rules and knew the entire structure needed to change.

Breaking the Stranglehold

As Anderson stated in Fortune, “There was a time for hierarchical, command-and-control organizations – the 19th century, to be exact, when many workers were illiterate, information traveled at a snail’s pace, and strict adherence to rules offered the competitive advantage of reliability.”

The modern reality is different. Today’s Bayer employs highly skilled experts, operates at digital speed, and competes in markets where, as Anderson observes, “the most reliable companies are the most dynamic.”

The challenge wasn’t just the encyclopedic rule book. The organization’s “12 levels of hierarchy” created what Anderson called “unnecessary distance between our teams, our customers, and our products.” In today’s innovation-driven market, this industrial-age structure threatened the company’s future.

Unleashing Innovation

Anderson’s solution? “Dynamic Shared Ownership” – a radical model that puts 95% of decision-making in the hands of the people actually doing the work. Instead of annual budgets and endless approvals, self-directed teams work in 90-day sprints with the autonomy to make real-time decisions.

The results are already showing. Take Vividion, Bayer’s independently operated subsidiary. Operating in small, autonomous teams, they went from FDA approval to first patient dosing in just six weeks. They’re now on track to produce one or two new drug candidates for clinical testing every year.

Speed Becomes Reality

The impact extends across the organization. Bayer’s scientists have transformed their plant breeding process, reducing cycles from “five years down to merely four months.”

In the consumer health division, teams have accelerated their development timelines significantly, reducing product launch schedules “by up to nine months” in Asia. Within their first two months under the new system, these teams generated millions in additional value.

While financial markets remain uncertain about this transformation, one crucial metric suggests it’s working: employee retention has improved. The scientists, researchers, and product developers – the people doing the innovative work – are showing their confidence in this dramatic shift toward autonomous operation.

Why This Matters & What to do Next

For most of us, the question isn’t whether our organization has too much bureaucracy – it almost certainly does. The question is: what are you going to do about it?

Try this – Create a small, autonomous team with a 90-day mission. Give them real decision-making power and see what they can accomplish when freed from bureaucratic constraints.

Remember Anderson’s key insight: reducing rules from 1,000 to 900 won’t create meaningful change. Real transformation requires the courage to fundamentally rethink how work gets done.

For anyone who’s ever felt the soul-crushing weight of bureaucracy, Bayer’s radical reinvention offers hope. Maybe the path to innovation isn’t through better rules and processes, but through the courage to trust in human potential.

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Lean is the Enemy of Learning

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And Other Counterintuitive Lessons from a Day at MIT

Lean is the Enemy of Learning

GUEST POST from Robyn Bolton

I firmly believe that there are certain things in life that you automatically say Yes to. You do not ask questions or pause to consider context. You simply say Yes:

Painkillers after a medical procedure
Warm blankets
The opportunity to listen to brilliant people talk about things that fascinate them.

So, when asked if I would like to attend an Executive Briefing curated by MIT’s Industrial Liaison Program, I did not ask questions or pause to check my calendar. I simply said Yes.

I’m extremely happy that I did because what I heard blew my mind.

Lean is the enemy of learning

When Ben Armstrong, Executive Director of MIT’s Industrial Performance Center and Co-Lead of the Work of the Future Initiative, said, “To produce something new, you need to create a lot of waste,” I nearly lept out of my chair, raised my arms, and shouted “Amen brother!”

He went on to tell the story of a meeting between Elon Musk and Toyota executives shortly after Musk became CEO. Toyota executives marveled at how quickly Tesla could build an EV and asked Musk for his secret. Musk gestured around the factory floor at all the abandoned hunks of metal and partially built cars and explained that, unlike Toyota, which prided itself on being lean and minimizing waste, Tesla engineers focused on learning – and waste is a required part of the process.

We decide with our hearts and justify with our heads – even when leasing office space

John E. Fernández, Director of MIT’s Environmental Solutions Initiative, shared an unexpected insight about selling sustainable buildings effectively. Instead of hard numbers around water and energy cost savings, what convinces companies to pay the premium for Net Zero environments is prestige. The bragging rights of being a tenant in Winthrop Center, Boston’s first-ever Passive House office building, gave developers a meaningful point of differentiation and justified higher-than-market-rate rents to future tenants like McKinsey and M&T Bank.

49% of companies are Silos and Spaghetti

I did a hard eye roll when I saw Digital Transformation on the agenda. But Stephanie Woerner, Principal Research Scientists and Executive Director for MIT’s Center for Information Systems Research, proved me wrong by explaining that Digital Transformation requires operational excellence and customer-focused innovation.

Her research reveals that while 26% of companies have evolved to manage both innovation and operations, operate with agility, and deliver great customer experiences, nearly half of companies are stuck operating in silos and throwing spaghetti against the wall. These “silo and spaghetti companies” are often product companies rife with complex systems and processes that require and reward individual heroics to make progress.

What seems like the safest option is the riskiest

How did 26% of companies transform while the rest stayed stuck or made little progress? The path forward isn’t what you’d expect. Companies that go all-in on operational excellence or customer innovation struggle to shift focus and work in the other half of the equation. But doing a little bit of each is even more risky because the companies often wait for results from one step before taking the next. The result is a never-ending transformation slog that is eventually abandoned.

Academia is full of random factoids

They’re not random to the academics, but for us civilians, they’re mainly helpful for trivia night:

50% of US robots are used in the automotive industry
<20% of manufacturing job descriptions require digital skills (yes, that includes MS Office)
Data centers will account for 8-21% of global energy demand by 2030
Energy is 10% of the cost but 90% of the cost of mining bitcoin
Cities take up 3% of the earth’s surface, contain 33% of the population, account for 70% of global electricity consumption, and are responsible for 75% of CO2 emissions

Why say Yes

When brilliant people talk about things they find fascinating, it’s often because those things challenge conventional wisdom. The tension between lean efficiency and innovative learning, the role of emotion in business decisions, and the risks of playing it too safe all point to a fascinating truth: sometimes the most counterintuitive path forward is the most successful.

How have you seen this play out in your work?

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