Category Archives: Psychology

The Surprising Benefits of Conflict in the Workplace

1. Understanding Different Perspectives

The first surprising benefit of conflict in the workplace is that conflict helps team members understand different perspectives. This leads to empathy and diverse problem-solving skills. When team members have different opinions and ideas, it can be challenging to find common ground. However, when conflict is managed well, it can lead to a deeper understanding of each person’s point of view. This understanding can lead to empathy and greater understanding of the unique work preferences and personality of other team members. Empathy is an essential skill in the workplace because it allows team members to connect with each other and work together more effectively.

Moreover, conflict can lead to diverse problem-solving skills. When team members have different perspectives, they can bring unique ideas to the table. By considering multiple viewpoints, teams can come up with creative solutions to complex problems. This diversity of thought can lead to innovation and better outcomes for the organization.

2. Making Better Decisions

The second surprising benefit of conflict in the workplace is that conflict leads to better decisions by allowing more information to be shared openly. When team members feel comfortable sharing their opinions, it can lead to a more comprehensive understanding of the issue at hand. By considering multiple viewpoints, teams can make more informed decisions that take into account all relevant factors.

Leaders play a crucial role in creating a safe space for sharing diverse perspectives. They should model respectful debate and encourage team members to express their opinions openly. By doing so, leaders can leverage the benefits of conflict and ensure that all voices are heard.

3. Increasing Trust

The third surprising benefit of conflict in the workplace is that conflict increases trust. That may sound counterintuitive, but when task-focused conflict is handled respectfully, that shows respect for all ideas. When team members feel that their opinions are valued and respected, it can lead to a sense of trust among team members. This trust can lead to stronger relationships and better collaboration.

Building trust on a team is also important for leveraging the benefits of conflict. When team members trust each other, they are more likely to share their opinions openly and work together to find solutions. Leaders can build trust by creating a culture of respect and encouraging open communication.

4. Building Commitment

The fourth surprising benefit of conflict in the workplace is that conflict builds commitment. That sounds counterintuitive as well, but when every idea is considered, and the best idea wins, leading to a sense of being heard and understood. When team members feel that their opinions are valued and respected, they are more likely to be committed to the team’s goals. By considering every idea and choosing the best one, teams can build a sense of ownership and commitment among team members.

Leaders can build commitment by creating a culture of inclusivity and encouraging team members to share their ideas openly. By doing so, leaders can leverage the benefits of conflict and ensure that all team members are committed to the team’s goals.

Conflict in the workplace can be productive if managed well. Healthy conflict increases communication, trust, teamwork, and innovation. Leaders should create a safe space for sharing diverse perspectives and model respectful debate to leverage the benefits of conflict. Building trust on a team is also important for leveraging the benefits of conflict. By considering every idea and choosing the best one, teams can build a sense of ownership and commitment among team members. By leveraging the benefits of conflict, leaders can build teams where everyone can truly do their best work ever.

Image credit: Pixabay

Originally published at https://davidburkus.com on June 6, 2023.

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Making Employees Happy At Work

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GUEST POST from David Burkus

As long as people remain the center of organizations, attracting, retaining, and motivating those people—keeping them happy at work—will be one of the most important elements of a leader’s job. Work is central to our lives. For most adults, work occupies the majority of waking hours. And being happy at work can make a big difference in whether those hours are a drain or not. And, by extension, whether those hours are productive or not.

But that job as become more and more difficult over time.

In recent years some of the circumstances around job satisfaction and happiness at work have been outside of leaders’ control—global pandemics and being always on the verge of a recession come to mind. But there are a few adjustments inside of leaders’ control that can dramatically effect happiness. In particular, research from Mark Mortensen and Amy Edmondson suggests four specific components effect the “employee value proposition” and hence their happiness at work.

In this article, we’ll review those four elements of employee happiness and offer suggestions on how to leverage each to make employees happy at work.

Material Offerings

The first element that makes employees happy at work is material offerings. Material offerings include compensation, bonuses, and perks, the office and individual workspace, location, and even schedule and flexibility. This is what most leaders think about when they think about satisfaction and happiness at work. But unless you’re a senior leader or business owner, there’s not a lot you can change—and even if you are, some of those changes will take a lot of time. If you’re a front-line leader or middle manager, then your options are even more limited.

However, there’s always some room inside the organizational/industry constraints you might be able to find. You may not be able to move offices, but you could give the team more autonomy over the design of their workspace. You might not be able to set the working hours, but you can work with the team to find a little more flexibility inside of those hours. And it’s worth considering any area you do have control over. Even if you can’t make big changes, your team will appreciate that you’re making the effort.

Opportunity to Grow

The second element that makes employees happy at work is opportunity to grow. This refers to an organization’s opportunities to develop and grow employees, which include assigning new roles, implementing job rotations, and offering training aimed at helping them acquire new skills. Humans are intrinsically motivated by progress—they want to know they’re growing in their knowledge, skills, and abilities. In addition, they want to know they work in an organization that has room for them to grow into new roles and take on new challenges.

And leaders at all levels can help create (or increase awareness) of opportunities to grow. So long as the organization isn’t shrinking, there will be opportunities for individuals to get promoted or take on new challenges. But often those opportunities don’t present themselves fast enough to be salient. So as a leader, it’s vital to get to know the people on your team—their career goals and their development needs—and create opportunities to learn for them. You may not be able to promote them immediately. But you can help them feel growth by assigning them new tasks or projects that will help them prepare for that desired promotion.

Connection and Community

The third element that makes employees happy at work is connection and community. This refers to an employee’s sense of being appreciated and valued for their identity, experiencing mutual accountability, building social relationships, and being supported by an energizing culture that encourages candid expression and fosters a sense of belonging. Humans are social creatures. And as social creatures, the people we work with have a significant effect on our satisfaction and happiness. People want to feel they belong and that they’re appreciated.

And connection and community is where middle managers and front-line leaders make the most difference in employees being happy at work. Because most people’s experience of work—and connection and community—is actually a reflection of the team they work with or the location the work at. If you take time to connect with each of your people and hold space for group conversations and experiences unrelated to work, that will help amplify your team’s feelings of connection. If you take the time to celebrate small wins, and encourage others to do the same, you’ll help increase everyone’s feeling of appreciation and belonging.

Meaning and Purpose

The fourth element that makes employees happy at work is meaning and purpose. This refers to the organization’s aspirational reasons for existing and employees desire to see their contribution to work that makes the world better. Many organizations attempt create a sense of meaning and purpose through mission statements or vision statements. But just like connection and community, meaning and purpose is felt more strongly on the individual and team level. Which means leaders at all levels need to create a direct connection between the larger mission and the individual purpose of their specific team.

People want to do work that matters, and to work for leaders who tell them they matter. And as a leader, one of the most powerful ways you can do that is by helping people answer the question “who is served by the work that we do?” And then reminding them of that answer on a regular basis. This not only creates a more motivated team, but it also creates a team that feels more meaning and purpose as well.

It’s important to look at these elements both individually and collaboratively. Individually, you may have noticed a specific element which your team lacks. But these elements work together to create an overall experience. Material offerings are great, but there is a diminishing return on their increase in happiness. It takes all four to create an environment where employees feel happy at work and hence feel like they can do their best work ever.

Image credit: Pixabay

Originally published at https://davidburkus.com on May 15, 2022.

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Be Human – People Will Notice

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Be Human - People Will Notice

GUEST POST from Mike Shipulski

Speak up. Your ideas can’t see daylight unless others know about them.

Be wrong. When you’re wrong, you sharpen the rightness.

Be right. When you’re right in the face of wrongness, everyone wins, except for you.

Stand tall. Stand behind your decisions, but you can’t be responsible for their outcome.

Be truthful, but not hurtful.

Be overwhelmed. This is difficult.

Give it away. When things go well, delegate credit to the up-and-coming. They’ll remember.

Support others. When someone’s in the bucket, pull them out. They’ll remember.

Pay it forward. A kind soul gave it to you, and it’s time to give it to someone else. They’ll remember.

Say “thank you.” And mean it.

Be quiet. When things are on the right track, there’s no need to derail.

Take the heat. When there’s a mistake, own it so the young don’t have to. They’ll remember.

Make room for others. Nothing blocks their growth like your career aspirations.

Say nothing negative, unless you can’t. And if you must, say it in private.

Praise publicly, loudly, and often.

Set up others for success. And when accused of doing so, plead ignorance.

Share your frustrations, but sparingly. Done skillfully, it’s a compliment.

Be human. People will notice.

Image credit: Pixabay

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Fear is a Leading Indicator of Personal Growth

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Fear is a Leading Indicator of Personal Growth

GUEST POST from Mike Shipulski

When was the last time you did something that scared you? And a more important follow-on question: How did you push through your fear and turn it into action?

Fear is real. Our bodies make it, but it’s real. And the feelings we create around fear are real, and so are the inhibitions we wrap around those feelings. But because we have the authority to make the fear, create the feelings, and wrap the inhibitions, we also have the authority to unmake, un-create, and unwrap.

Fear can feel strong. Whether it’s tightness in the gut, coldness in the chest, or lushness in the face, the physical manifestations in the body are recognizable and powerful. The sensations around fear are strong enough to stop us in our tracks. And in the wild of a bygone time, that was fear’s job – to stop us from making a mistake that would kill us. And though we no longer venture into the wild, fear responds to family dynamics, social situations, interactions at work, as if we still live in the wild.

To dampen the impact of our bodies’ fear response, the first step is to learn to recognize the physical sensations of fear for what they are – sensations we make when new situations arise. To do that, feel the sensations, acknowledge your body made them, and look for the novelty, or divergence from our expectations, that the sensations stand for. In that way, you can move from paralysis to analysis. You can move from fear as a blocker to fear as a leading indicator of personal growth.

Fear is powerful, and it knows how to create bodily sensations that scare us. But, that’s the chink in the armor that fear doesn’t want us to know. Fear is afraid to be called by name, so it generates these scary sensations so it can go on controlling our lives as it sees fit. So, next time you feel the sensations of fear in your body, welcome fear warmly and call it by name. Say something like, “Hello Fear. Thank you for visiting with me. I’d like to get to know you better. Can you stay for a coffee?”

You might find that Fear will engage in a discussion with you and apologize for causing you trouble. Fear may confess that it doesn’t like how it treats you and acknowledge that it doesn’t know how to change its ways. Or, it may become afraid and squirt more fear sensations into your body. If that happens, tell Fear that you understand it’s just doing what it evolved to do, and repeat your offer to sit with it and learn more about its ways.

The objective of calling Fear by name is to give you a process to feel and validate the sensations and then calm yourself by looking deeply at the novelty of the situation. By looking squarely into Fear’s eyes, it will slowly evaporate to reveal the nugget of novelty it was cloaking. And with the novelty in your sights, you can look deeply at this new situation (or context or interpersonal dynamic) and understand it for what it is. Without Fear’s distracting sensations, you will be pleasantly surprised with your ability to see the situation for what it is and take skillful action.

So, when Fear comes, feel the sensations. Don’t push them away. Instead, call Fear by name. Invite Fear to tell its story, and get to know it. You may find that accepting Fear for what it is can help you grow your relationship with Fear into a partnership where you help each other grow.

Image credit: Pixabay

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Are We Abandoning Science?

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Are We Abandoning Science?

GUEST POST from Greg Satell

A recent Pew poll found that, while Americans generally view scientific expertise in high regard, there are deep pockets of mistrust. For example, less than half of Republicans believe that scientists should take an active role in policy debates and significant minorities question the transparency and integrity of scientific findings.

An earlier study done by researchers at Ohio State University found that, when confronted with scientific evidence that conflicted with their pre-existing views, such as the reality of climate change or the safety of vaccines, partisans would not only reject the evidence, but become hostile and question the objectivity of science.

This is a major problem, because if we are only willing to accept evidence that agrees with what we already think we know, we are unlikely to advance our understanding. Perhaps even worse, it opens us up to being influenced by pundits —those with strong opinions but questionable expertise. When we turn our backs on science, we turn our backs on truth.

The Rise Of Science

When René Descartes wrote “I think, therefore I am” in the mid 1600s, he was doing more than coining a clever phrase, he was making an argument for a rational world ruled by pure logic. He believed that you could find the answers to problems you needed to solve merely by thinking about them clearly.

Yet Descartes and his rational movement soon ran out of steam. Many of the great minds that followed, such as John Locke and David Hume, took a more empirical view and argued that we can only truly understand the world around us through our experiences, however flawed and limited they may be.

It was this emphasis on experiences that led us to the concept of expertise. As the Renaissance and the Enlightenment gave way to the modern world, knowledge became specialized. It was no longer enough to think about things, the creation of knowledge came to be seen as arising from a scientific process of testing hypotheses through experiment.

This was a major shift, because you could no longer simply argue about things like how many angels could fit on the head of a pin, you actually had to put your thoughts to the test. Others could then examine the same evidence and see if they came to the same conclusions as you did. Thinking about things wasn’t enough, you had to show that they worked in the real world.

The Soccer Ball You Can’t See

Science is a funny thing, full of chance discoveries, strange coincidences and unlikely moments of insight. In his book, The God Particle, the Nobel prizewinning physicist Leon Lederman tells a metaphorical story about an alien race watching a soccer game to illustrate how it is practiced.

These aliens are very much like humans except that they can not see black and white patterns. If they went to a soccer game, they would be utterly confused to see a bunch of guys running around a field for no apparent reason. They could come up with theories, formulas and other conjectures, but would fail to make useful predictions.

Eventually, one might notice a slight bulge in the net of the goal just as the crowd erupted in a cheer and come up with a crazy idea about an invisible ball. Through further observation, they could test the hypothesis and build evidence. Although they could never actually see the ball, they could catalogue its effects and use them to understand events.

His point is that science is not common sense. It deals with things that we do not directly experience, but nevertheless have concrete effects on the world we live in. Today, we live in a world of the visceral abstract, where oddball theories like relativity result in real innovations like microprocessors and the Internet.

Cargo Cult Science

Because so much of science deals with stuff we can’t directly experience, we need metaphors like Lederman’s story about the aliens to make sense of things. Part of the fun of science is letting your imagination run wild and seeing where things go. Then you can test those ideas to see if they actually reflect reality.

The problem is that pundits and flakes can do the same thing — let their imagination run wild — and not bother to test whether they are true. Consider the anti-vax movement, which has no scientific basis, but has gone viral and led to a resurgence of diseases that were nearly extinct. Nevertheless, dressed up in some scientific sounding words, the idea that vaccines cause disease in children can be very convincing.

The physicist Richard Feynman called this cargo cult science, after a strange phenomenon that takes place on some islands in the South Pacific in which some tribes try to mimic the use of technology. For example, they build mock airstrips in the hopes that airplanes would appear with valuable cargo.

What makes science real is not fancy sounding words or white lab coats, but the fact that you work under certain constraints. You follow the scientific method, observe professional standards and subject your work to peer review. Pundits, on the other hand, do none of these things. Simply having an opinion on a subject will suffice.

The New Mysticism

Clearly, science is what created the modern world. Without science, you cannot have technology and without technology, you cannot create prosperity. So, on purely economic terms, science is extremely important to our success as a society. We need science in order to progress.

Yet in broader terms, science is the search for truth. In a nutshell, science is the practice of coming up with testable statements to see what’s possible. That’s what separates Darwin’s theory of natural selection and the big bang from nonscientific theories. The former is a matter of science, which can be tested through experiment and observation, the latter a matter of faith and belief.

Consider what Marco Rubio said in an interview with GQ about the age of the universe a few years ago:

“I think the age of the universe has zero to do with how our economy is going to grow. I’m not a scientist. I don’t think I’m qualified to answer a question like that. At the end of the day, I think there are multiple theories out there on how the universe was created and I think this is a country where people should have the opportunity to teach them all.”

Yet the big bang is not just a theory, but the result of a set of theories, including general relativity and quantum mechanics, combined with many observations over a period of decades. Students in physics class are supposed to learn about the big bang not to shape their religious beliefs, but because of its importance to those underlying theories.

And those concepts are central to our everyday lives. We use relativity to calibrate GPS satellites, so that we can find restaurants and target missiles. Quantum mechanics gave us lasers and microprocessors, from which we make barcode scanners and iPhones. In fact, the theories underlying big bang are essential for our modern economy to function.

When we turn our backs on science, what we are left with is essentially a form a mysticism. We can listen to our inner voices to decide what we believe and, when faced with a competing idea, ascribe its provenance to only someone else’s inner voice. Once we make truth a matter of opinion, we start our way down a slippery slope.

— Article courtesy of the Digital Tonto blog
— Image credit: Pixabay

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A Global Perspective on Psychological Safety

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A Global Perspective on Psychological Safety

GUEST POST from Stefan Lindegaard

Professor Amy C. Edmondson defines psychological safety as “a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.” Achieving psychological safety is essential for fostering innovation and maintaining a competitive edge in today’s rapidly changing business landscape.

In this article, I will share my personal perspectives on psychological safety across different regions around the world, based on my extensive travel and interactions with leaders and organizations over many years. Please note that these observations are not exhaustive but serve as a reflection of my experiences in these regions.

Northern Europe – high psychological safety today

Northern European countries, including the Nordic region and countries like the Netherlands and Germany, are known for their high levels of psychological safety. Leaders in these countries often adopt a more participative and collaborative approach to decision-making, promoting open communication and employee empowerment. Flat organizational structures are more common, allowing for reduced power distance between employees and managers.

For example, in Sweden, the practice of “fika” – regular coffee breaks where employees gather and engage in informal conversations – encourages open dialogue and builds trust among team members. In the Netherlands, the “polder model” of consensus-based decision-making fosters a cooperative atmosphere where diverse opinions are valued and considered.

Southern Europe, Middle East, and parts of Asia – potential for growth through proper implementation

In Southern European countries like Italy, Spain, and Greece, as well as Middle Eastern and other countries such as Turkey and China, top-down and hierarchical leadership styles are more prevalent. Cultural norms and values that emphasize deference to authority can make it challenging to establish psychological safety in these contexts. However, there is significant potential for growth if organizations can adopt more inclusive leadership styles and promote open communication.

In some companies in these regions, forward-thinking leaders are beginning to recognize the value of psychological safety and are implementing practices such as regular feedback sessions, team-building activities, and mentorship programs to foster a more supportive and inclusive work environment.

Psychological Safety Graphic by Stefan Lindegaard

Southeast Asia – an emerging tipping point

Countries in Southeast Asia, including Thailand, Indonesia, and Malaysia, are witnessing a shift in leadership styles, driven by a younger generation and visionary veterans who are blending Eastern and Western approaches. While these countries may currently lag in innovation, their appetite for learning and desire to transform organizational cultures could lead to rapid advancements in psychological safety.

In Southeast Asia, several organizations are embracing the concept of a growth mindset, encouraging employees to take risks, learn from mistakes, and continuously improve. By adopting more inclusive leadership styles and creating spaces for open communication, these countries have the potential to foster psychological safety and drive innovation.

North America – a tale of two realities

In innovation hotspots in the United States and Canada, psychological safety is already well-established. The war for talent in these areas has led organizations to prioritize employee well-being and create inclusive environments. However, other parts of North America may not share the same level of psychological safety, and it’s essential to differentiate between these diverse contexts.

Innovation-driven companies in North America often prioritize transparency and openness, with leaders who actively seek employee input and promote a culture of collaboration. By empowering employees to take initiative, express their ideas, and challenge conventional thinking, these organizations create a psychologically safe environment that fuels creativity and innovation.

Latin America and Africa – unique challenges and opportunities

In Latin American and African countries, cultural norms, economic conditions, and political contexts can vary widely, leading to diverse approaches to psychological safety. While some organizations may struggle with hierarchical leadership styles and limited resources, others are embracing more inclusive practices and leveraging local talent.

Recognizing the unique challenges and opportunities in these regions is crucial for fostering psychological safety and driving innovation. For example, in countries like Brazil and South Africa, companies are increasingly focusing on employee development and well-being, investing in leadership training, and promoting open communication.

Conclusion

Psychological safety is a critical component of successful organizations across the globe. While the degree of psychological safety may vary from region to region, leaders in all contexts can benefit from fostering a supportive, inclusive, and open environment that encourages employees to speak up and share their ideas.

As a global community, we can learn from one another’s experiences and perspectives to advance the development and implementation of psychological safety in organizations worldwide. I encourage readers to share their own insights and experiences with psychological safety in different regions and explore how we can collectively promote a more psychologically safe and innovative world.

So, what are your thoughts on psychological safety from a global perspective?

Feel free to share your comments, perspectives, and questions.

Let’s learn together.

Image Credit: Pixabay

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A Different Approach to Well-being, Resilience and Creativity

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A Different Approach to Well-being, Resilience and Creativity

GUEST POST from Janet Sernack

In our previous blogs, we outlined the need, in our chaotic world of unknowns, to reclaim our focus and attention and take charge of our own minds. By reclaiming these, and enhancing self-awareness we have a deeper understanding of the sources of our anxiety and distractions. How to self-manage and self-regulate them through developing deliberate calm. To effectively create consciousness, and a safe space that potentially transforms the power of our minds and hearts to connect with others, cultivate well-being, harness people’s collective genius, and generate our resilience, through thinking about creativity differently.

Transforming fear and alarm

This mobilizes the energy our fears, anxiety, and alarm provide to transform the power of our minds and develop physical and psychological well-being. We can then apply proven neuroscience principles and coaching practices to cultivate resilience and think about creativity differently.

Transforming our fears and alarm in this way increases our resilience in responding to events in real-time, anticipating future events, and processing learning’s post events. It also enhances our well-being and creativity to enable us to be courageous and compassionate when inventing and innovating in an uncertain and constantly changing environment.

The potential outcomes include people experiencing more positive emotions, increased engagement at work, increased development of positive relationships, and more meaningful and purposeful work. These help us be adaptive, and transform the power of our hearts and minds to be creative, accomplish, learn, adapt, grow, and innovate through disruption.

Well-being is in crisis

In the latest report, by Udemy on “Workplace Learning Trends” they compare data collected from Australian workers (human capital) in early September 2022 with previous surveys in November 2019, August 2020, and May 2021.

They discovered three surprising truths about well-being, including:

Workers’ resilience levels are waning. More than two-thirds of workers (68.5%) felt like they were burning out at work. This is impacting workers’ levels of performance, job satisfaction, and commitment.
There is a crisis for meaningful work Only 39.1% of workers said their work was valuable and worthwhile, versus 47% in 2021, and 52.9% in 2020.
Many workplaces are wasting their well-being Workplaces have too much invested in EAP services (which are proving only slightly more effective than doing nothing) and not enough in more effective tools that workers are more comfortable accessing like Wellbeing Artificial Intelligence Bots, Wellbeing Apps, Wellbeing Workshops and Wellbeing Coaching.

This reinforces the need to think and act differently when we approach cultivating well-being, resilience, and creativity to better realize our human potential and human skills in times when they are our most valuable assets and needed the most and are crucial to future success!

Developing deliberate calm

“Deliberate calm” involves developing a practice of adaptive, intentional choices that anyone can develop by embracing what was once regarded as “soft” stuff: self-awareness, emotional intelligence, and mindfulness to learn proactively and lead dynamically amid the most uncertain circumstances, where according to Aaron De Smet, the co-author of “Deliberate Calm: How to Learn and Lead in a Volatile World”:

“Why do we say “deliberate”? Because if you’re not deliberate about it you will probably freak out. I need to be very deliberate in knowing that I’m in a chaotic situation, knowing the stakes are high, knowing there’s a lot of uncertainty, and then deliberately calming myself down and taking stock”.

Deliberate calm looks at the inner world, the outer world, the context, and the dynamic between those and starts by slowing down to create a safe space for people to enjoy the benefits of deliberate calm. This helps activate, focus, and unleash our creative brains and facilitates thinking about creativity differently.

Hitting our pause buttons

Creating deliberate calm is one of the most critically urgent human skill sets to develop.

It involves creating for ourselves and co-creating, with others, more normalized states of equilibrium and calmness. This enables us to cultivate our physical and psychological well-being, develop resilience and unleash creativity differently by accessing our collective intelligence, skills, and experience through applying proven neuroscience principles and coaching practices.

It starts with initiating a habit of pausing long enough to take deep breaths, retreat, reflect, and access these inner parts of ourselves; including noticing our emotions, identifying our triggers, observing our physical reactions to normalize our equilibrium, coherence, and calmness, and focusing on thinking about creativity differently.

Re-appraising our situation

We can then reappraise what is really going on, by identifying what our emotions are telling us, sustaining the most resourceful emotions and letting negative ones go, and finally, by identifying the key options for taking positive actions. Ultimately take smarter risks, make smarter decisions, and take more intelligent actions that cultivate our well-being, develop our resilience, unleash creativity differently, and satisfy our desire for meaning, purpose, and accomplishment.

As evidenced by our global coaching practice, this personally empowering and energizing activity focuses our attention, minds, and hearts on what really matters, and on what we can truly influence and control in a world of unknowns, and engages people deeply in doing the value-adding, productive and meaningful work that delivers it.

Three new deliberate calming practices to access and unleash our creative brains

Being grounded: involves being fully embodied, whole, centered, and balanced in ourselves and our relationships, we are in complete control of our mental, physical, and emotional selves, and are not easily influenced or shaken by other ideas or individuals.
Our unconscious mind, through our brains’ default mode network (DMN), is freed to wander, and be spontaneous in emerging and generating novel and surprising ideas and patterns.

This is usually achieved by regularly practicing a range of very simple activities that help us get centered, including removing any distractions (mobile phones), deep breathing (box breathing), and slow grounding repetitive exercises such as Feldenkrais.

Being mindful: involves focusing our conscious attention on the present moment, our physical sensations, thoughts, and emotions in an accepting, nonjudgmental, and discerning way. It involves training our unconscious minds to notice, focus and pay deep attention to what is really going on, for ourselves, for others, and in the system, we are operating within.
Our conscious minds are now provided with the focus necessary for guided problem-solving and for identifying the actions required to deliver the desired outcomes.

This is usually achieved by simple activities, by directing your focus when walking during the day (in nature without headsets), yoga, swimming, golf, tennis, listening to music, cooking, or by simple mindful meditation practices.

Being conscious: involves being in the present moment, or fully in the “here and now,” and means that we are grounded, fully aware, and mindful of what is happening at every moment because we are now consciously aware and able to shift our minds and generate creative thinking strategies.
Our conscious minds are able to exploit possibilities and make sense of the ideas that surface in the mind-wandering phase, by accessing the salience network, which then recruits the executive control networks, in our brains to refine and develop an idea. We can then exploit the range of creative ideas to make unexpected connections and to emerge, diverge and converge novel ideas for thinking about creativity differently, as well as for smart risk-taking, decision-making, and innovative problem-solving.

Empowering people to envision and transform

Creating a safe space, to transform the power of our minds and hearts to connect with others cultivates our well-being, harnesses peoples’ collective genius, generates resilience, and unleashes creativity by thinking about creativity differently.

This manifests as an opportunity to empower people to plan and make the nudges necessary to kickstart change, envision and plan for the future of unknowns.

Rather than unintentionally colluding with their unconscious panicking and retreating from the fears, anxiety, and risks currently emerging in an uncertain world full of disruption and crises.

Find out about our collective, learning products and tools, including The Coach for Innovators, Leaders, and Teams Certified Program, presented by Janet Sernack, is a collaborative, intimate, and deeply personalized innovation coaching and learning program, supported by a global group of peers over 9-weeks, starting Friday, May 12, 2023.

It is a blended and transformational change and learning program that will give you a deep understanding of the language, principles, and applications of an ecosystem focus, human-centric approach, and emergent structure (Theory U) to innovation, and upskill people and teams and develop their future fitness, within your unique innovation context.

Image Credit: Pixabay

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At the Intersection of Innovation Way and Extraordinary Drive

Take Charge of Your Mind to Reclaim Your Potential

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Take Charge of Your Mind to Reclaim Your Potential

GUEST POST from Janet Sernack

In our recent blog, we explored how our focus and attention have been stolen, and how our ability to pay attention is collapsing and described why we need to be intentional in reclaiming it. Yet, many of us are constantly challenged by very short attention spans, where we can often be found sitting at our desks, dealing with a range of very urgent deadlines with a distracted, and unfocussed mind. Despite being intrinsically motivated to meet our deadlines, and being self-aware of needing to focus on completing the tasks in front of us, many of us often still struggle to disrupt and stop our thoughts from wandering randomly and haphazardly. Because, we are no longer being in charge of our minds, our time, or of our cognitive capacities and abilities that help us self-regulate, concentrate and focus our attention, kickstart change, innovate and become resilient.

A recent article in Psychology Today “The War For Your Attention” reinforces this problem by stating:

“We live in a time when attention has become our most valuable asset, one for which multiple stakeholders are competing. Political parties, media outlets, companies, and individuals want a share of it, and if they can have it, they want it all. As a result, remaining in charge of our minds has become a daily challenge. Our attention defines our experience, which sets the mindset of our minds”.

Become Resilient

Because we don’t know if companies will ever return to their pre-pandemic-like worlds, and what new technologies will emerge, we need to become resilient to be future-fit, in this new world of unknowns.

This requires people to unlearn some of their less resourceful “bad pre and post-pandemic habits” and be:

Open towards relearning and reskilling in how to focus, concentrate and observe, and how to manage, direct and expand our attention spans.
Intentional, outcome-focused, and therefore, effective, agile, adaptive, and resilient in an uncertain world full of disruption and crises.

This is reinforced by a recent article “Seizing the momentum to build resilience for a future of sustainable inclusive growth” by McKinsey & Co:

“In the past year, leaders have been confronted with a lifetime’s worth of disruption and crises: global conflict, energy uncertainty, food shortages, accelerating inflation, and severe climate events. Natural and human-made disruptions will only persist. To enable long-term, sustainable, and inclusive growth, today’s business leaders and policymakers must strengthen resilience beyond a survival capacity.”

From surviving to thriving

The nature and speed of change are not going to slow down, at the same time, our uncertain world full of disruption and crises is having a harsh psychological toll on everyone, impacting negatively on people’s states of emotional and physical health.

If we want people to thrive, we have to start helping people to live better than we ever have.

Taking the first baby steps requires people to confidently and courageously be, think and act differently.

Starting with empowering and enabling people to take charge of their hearts and minds, and commit to focusing their attention on building their resilience.

The Switch-Cost Effect

In his best-selling book Johann Hari – Stolen Focus, describes how Professor Earl Miller, a specialist in neuroscience, at the Massachusetts Institute of Technology, states that “our brains can only produce one or two thoughts” in our conscious minds at once.

Because “we are very, very single-minded” and have “very limited cognitive capacity.”

Multi-tasking is an illusion

The delusion that we can multitask, or juggle a number of thoughts and activities at the same time, is revealed, through robust research, as actually “switching, back and forth.”

He states that we don’t notice the switching because:

“Our brain sort of papers it over to give a seamless experience of consciousness, but what they’re actually doing is switching and reconfiguring their brain moment-to-moment, task-to-task – which comes with a cost.”

Losing time to refocus

This is described as the “switch-cost effect” and means that every time we switch tasks while trying to work, we are actually losing a huge amount of time required to concentrate and manage our attention spans to refocus afterward.

“For example, one study at Carnegie Mellon University’s human-computer interaction lab took 136 students and got them to sit a test. Some of them had to have their phones switched off, and others had their phones on and received intermittent text messages. The students who received messages performed, on average, 20% worse. It seems to me that almost all of us are currently losing that 20% of our brainpower, almost all the time. Miller told me that as a result we now live in “a perfect storm of cognitive degradation”.

Reducing Cognitive Degradation

There are a number of simple and obvious ways to reduce our cognitive degradation and heal our unconscious “attention deficit syndromes”, and cognitively reappraise to be in charge of our minds, concentrate and effectively manage our attention spans.

It is also the first step we need to take to empower and enable ourselves and others, in taking charge of our hearts and minds and demonstrating our commitment to focusing our attention and becoming initially resilient.

These simple actions require us to be self-disciplined, methodical, and rigorous and open to re-learning how to concentrate and self-regulated our attention spans by habitually:

Stripping out distractions,
Ceasing to multi-task,
Getting more quality sleep,
Taking regular short breaks,
Doing brain exercises,
Doing physical exercises,
Listening to music,
Setting priorities,
Using a timer.

How to be in charge of our own minds

Intention transforms

If we want to cultivate a calmer, coherent, and resourceful psychological state, to achieve the outcomes we want to have in our lives, then focus and place our attention on both what we want to manifest (our intention), and on what we want your attention to move away from, to cease.

Attention activates

When choosing to consciously slow down, hit our pause buttons, and retreat into stillness and silence, opens the sacred space, that allows us to reflect, focus and pay deeper attention to the impact of our emotions and beliefs on our thoughts.

We can then also attend to, and break down any unresourceful beliefs, emotions, and cognitive distortions about what we can really and truly influence and control to:

Create a more normalised state of equilibrium and calm, get grounded and fully present and manage our attention spans to concentrate on what really matters to us, in ways that are self-compassionate and optimistic about the future.
Support ourselves by believing that we can succeed in handling our situations, responsibly, creatively, and effectively.
Become resilient by knowing how to respond to events in real-time, anticipate events and problems that may occur in the future, and bounce from adversity whilst processing the insights and learnings gained by conquering key challenges.

Developing Resilience

We can then be in charge of our minds, become resilient, and create a safe space and generosity for others to fully show up and connect with us. We can open our eyes, minds, and hearts to all options, unleash possibilities and opportunities, make smart change choices, and innovate, rather than panicking and retreating from the risks emerging in an uncertain world full of disruption and crises.

Image Credit: Pixabay, Pexels

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Taking Care of Yourself is Not Impossible

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Taking Care of Yourself is Not Impossible

GUEST POST from Mike Shipulski

When there’s nothing left in your tank, what do you do? When it’s difficult for you to keep your head above water, what do you do? When you see people who need help, do you spend your energy to help them or do you preserve your energy for yourself?

If no one at your company has the energy to spare, what are the consequences? If a small problem isn’t solved quickly, might it snowball into something unmanageable? If a series of unsolved problems develop into a series of avalanches, couldn’t that change the character of your company? If everyone at your company is out of gas, what does that say?

If your calendar is full of standing meetings, you have no time for deep work. But, if your calendar has free space, that gives others the opportunity to fill your calendar with their priorities. Is it okay to say no to a meeting? Is it okay to preserve time for deep thought? Is it okay to cancel the whole meeting series for a standing meeting? What would it mean to your mental health if you deleted standing meetings and freed up six hours per week? What would it mean to the quality of your work? Might you even get to do the foundational work that is vital to next year’s success?

What would it mean if you could create a four-hour block of uninterrupted time that recurred wice per week? What could you accomplish in those two luscious time blocks? How many problems could you avoid? How many cross-team relationships could build? How much could you learn from researching the state-of-the-art? How much could you accelerate your projects? How many young people could you help?

What’s in the way of canceling some meetings? Is your mental health worth it? What’s in the way of scheduling a four-hour meeting with yourself twice a week? Is your work important enough? What’s in the way of stopping work at a reasonable time so you can get your personal things done, get some exercise, and spend time with your family? What would your company think if you took care of yourself and had some energy to spare for others?

What’s in the way of taking care of yourself?

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