Monthly Archives: March 2021

Healthcare Jugaad Innovation of a 17-Year-Old

Jugaad Innovation is an innovation subspecialty focused on designing inventions that are intentionally frugal and flexible in order to be more accessible to the entire world. As a result, a lot of jugaad innovation occurs in the developing world. Some … Continue reading

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New Capability Mapping Tools for Business Architects

Despite already investing more than one million dollars in the new intellectual property included in the Change Planning Toolkit™, I will continue to take your feedback and invest in creating new tools that make the toolkit even more valuable for … Continue reading

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Starbucks Upgrading the Last Minute of the Mobile Ordering Journey

Starbucks is definitely regarded as an innovator in the mobile commerce and loyalty space. Starbucks was one of the first retailers (2008) to successfully introduce a card-based loyalty program with broad adoption – the Starbucks card – which not only … Continue reading

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What is design thinking? – EPISODE FIVE – Ask the Consultant

Live from the Innovation Studio comes EPISODE FIVE of a new ‘Ask the Consultant’ series of short form videos. EPISODE FIVE aims to answer a question that many people struggle to answer or accurately discuss: “What is design thinking?” Design … Continue reading

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What is the best way to create successful change? – EPISODE FOUR – Ask the Consultant

Live from the Innovation Studio comes EPISODE FOUR of a new ‘Ask the Consultant’ series of short form videos. EPISODE FOUR tackles a question I’m asked so frequently that I wrote a book to answer it: “What is the best … Continue reading

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New Tool for Leveraging the Eight Change Mindsets

Despite already investing more than one million dollars in the new intellectual property included in the Change Planning Toolkit™, I will continue to take your feedback and invest in creating new tools that make the toolkit even more valuable for … Continue reading

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50 Cognitive Biases Reference – Free Download

I came across this cognitive biases infographic from TitleMax and it has a lot of great information in it, but… The problem with long, information-rich infographics like this is that they’re hard to consume on the screen in their entirety, … Continue reading

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What is digital transformation? – EPISODE THREE – Ask the Consultant

Live from the Innovation Studio comes EPISODE THREE of a new ‘Ask the Consultant’ series of short form videos. EPISODE THREE aims to answer a question that many people struggle to answer or accurately discuss: “What is digital transformation?” Digital … Continue reading

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Accelerating Complexity vs. Accelerating Change

Does the quickening pace of change or the accelerating pace of complexity pose a greater threat for humans and organizations? Change can be incredibly disruptive to both humans and organizations. So much so that I decided to create a more … Continue reading

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A Conversation with PepsiCo’s Chief Design Officer – Mauro Porcini

Recently I sat down with Mauro Porcini, PepsiCo’s first-ever Chief Design Officer for an Innovation Leader conversation across different topics and themes, from culture to design, from people to innovation, from strategy to failure, starting with these six questions: Why … Continue reading

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