Tag Archives: Artificial Intelligence

Should You Have a Department of Artificial Intelligence?

Should You Have a Department of Artificial Intelligence?

GUEST POST from Arlen Meyers, M.D.

Several hospitals, academic medical centers and medical schools are creating artificial intelligence organizational centers, institutes and programs. Examples are Stanford, the University of Colorado , Children’s Hospital of Orange County and Duke.

If you are contemplating doing the same, think about what is the best organizational structure? There’s a lot of debate about where AI and analytics capabilities should reside within organizations. Often leaders simply ask, “What organizational model works best?” and then, after hearing what succeeded at other companies, do one of three things: consolidate the majority of AI and analytics capabilities within a central “hub”; decentralize them and embed them mostly in the business units (“the spokes”); or distribute them across both, using a hybrid (“hub-and-spoke”) model. We’ve found that none of these models is always better than the others at getting AI up to scale; the right choice depends on a firm’s individual situation.

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The decision will depend on:

  1. What problems are you trying to solve? Form follows function.
  2. What resources do you have? People, money, processes, intrastructure, IP protection?
  3. What is your level of digital transformation?
  4. What is the level of your organizational innovation readiness?
  5. What are the underlying hypotheses of your intrapreneurial business model canvas and what evidence to you have that they are valid?
  6. How will you overcome the barriers to dissemination and implementation?
  7. What processes do you have in place to scale?
  8. Do you have the right people?
  9. Do you have a culture of innovation silos and, if so, how will you break them down?

10. How will you measure results? Dr Anthony Chang, the co- founder of the American Board of Artificial Intelligence, suggests that the following are some helpful metrics to measure the artificial intelligence capabilities of the health system in the context of an individual AI project:

AI Project Score

The projects that involve machine learning and artificial intelligence, either clinical oradministrative, can be followed in stages (with each stage being scored 1 point each to a maximumof 5 points) and scored to keep track as well as maintain momentum:

Stage 1: Ideation. The project is first discussed and brought to a regular meeting for input from all stakeholders. This is perhaps the most important part of an AI project that is often not regularly done with enough discussion and consideration.

Stage 2: Preparation. After approval from the group, the data access and curation takes place in order to perform the ML/AI steps that ensue. The team should appreciate that this stage takes the most effort and will require sufficient resources.

Stage 3: Operation. After the data is curated and managed, this stage entails a collaborative effort during the feature engineering and selection process. Using the ML/AI tools, the team then creates the algorithms that will lead to the models that will be used later on in the project.

Stage 4: Presentation. Upon completion of the model with real world data, the project is presented in front of the group and depending on the nature of the project, it is either presented only or is also presented at a regional or national meeting or advanced to be published in a journal.

Stage 5: Implementation. Beyond the presentation and publication, it is essential for the AI project to be implemented in the real world setting using real world data. This project still requires continual surveillance and maintenance as model and data often fatigue.

11. Are you connected to the other parts of the healthcare AI ecosystem?

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12. Are you prepared to overcome the ethical, legal, social, economic and privacy issues?

Feeding the organizational beasts that are resistant to change is hard. They have an insatiable appetite. Be sure your pantry is well stocked.

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Three Steps to Digital and AI Transformation

Three Steps to Digital and AI Transformation

GUEST POST from Arlen Meyers, M.D.

In his book, The Four Steps to the Epiphany, Steve Blank described what has become the gospel of lean startup methodologies: Customer validation, customer discovery, customer creation and company building

The path to sickcare digital transformation is a bit shorter, but certainly no less difficult and plagued by failure: Personal innovation readiness, organizational innovation readiness and digital/AI transformation.

PERSONAL INNOVATION READINESS

Are you prepared to innovate? Here’s what you should know about innovation.

Before you start, prepare yourself with these things:

MINDSET

Starting down the entrepreneurship path means that you will not only have to change your mind about things, more importantly, you will have to change your mindset. Don’t make these rookie mindset mistakes. Here’s what it means to have an entrepreneurial mindset. There is a difference between a clinical and an entrepreneurial mindset. Innovation starts with the right mindset.

Here is how to cope in a VUCA world.

MOTIVATION

Organizational behavior gurus have been studying how to motivate employees for a very long time. Most have failed.

Indeed, most of your ideas will fail. Consequently, you will need a source of intrinsic motivation to keep you going. Make it personal, but don’t take it personally. Find the right mentors and sponsors to keep you on track and support you when you are down. Create a personal advisory board. Develop these entrepreneurial habits. Practice the power of negative entrepreneurial thinking.

MEANING

Meaning should drive what you are about to do. Practice virtuous entrepreneurship and find your ikigai. Instead of starting with the end in mind, start with the why in mind. Prune. Let go of the banana.

MEANS

Once these attitudes are in place, then focus on building your entrepreneurial knowledge, skills, behaviors and competencies. Take a financial inventory. Start accumulating the physical, human and emotional resources you will need to begin and sustain your journey. In addition to knowledge, you will need resources, networks, mentors, peer support and non-clinical career guidance.

METRICS

What are some standards and metrics you can us to measure your innovation readiness e.g. in the use of artificial intelligence in medicine?

The American National Standards Institute (ANSI) has released a new report that reflects stakeholder recommendations and opportunities for greater coordination of standardization for artificial intelligence (AI) in healthcare. The report, “Standardization Empowering AI-Enabled Systems in Healthcare,” reflects feedback from a 2020 ANSI leadership survey and national workshop, and pinpoints foundational principles and potential next steps for ANSI to work with standards developing organizations, the National Institute of Standards and Technology, other government agencies, industry, and other affected stakeholders.

The newly developed Medical Artificial Intelligence Readiness Scale for Medical Students (MAIRS-MS) was found to be valid and reliable tool for evaluation and monitoring of perceived readiness levels of medical students on AI technologies and applications. Medical schools may follow ‘a physician training perspective that is compatible with AI in medicine’ to their curricula by using MAIRS-MS. This scale could be benefitted by medical and health science education institutions as a valuable curriculum development tool with its learner needs assessment and participants’ end-course perceived readiness opportunities.

As an important step to ensure successful integration of AI and avoid unnecessary investments and costly failures, better consideration should be given to: (1) Needs and added-value assessment; (2) Workplace readiness: stakeholder acceptance and engagement; (3) Technology-organization alignment assessment and (4) Business plan: financing and investments. In summary, decision-makers and technology promoters should better address the complexity of AI and understand the systemic challenges raised by its implementation in healthcare organizations and systems.

ORGANIZATIONAL INNOVATION READINESS

Improvement readiness is not the same as innovation readiness.

Giffford Pinchot, who originated the term “intrapreneur”, has suggested that you rate your organization in several domains to see whether your innovation future looks bright or bleek:

  1. Transmission of vision and strategic intent
  2. Tolerance for risk, failure and mistakes
  3. Support for intrapreneurs
  4. Managers who support innovation
  5. Empowered cross functional teams
  6. Decision making by the doers
  7. Discretionary time to innovate
  8. Attention on the new, not the now
  9. Self- selection
  10. No early hand offs to managers
  11. Internal boundary crossing
  12. Strong organizational culture of support
  13. Focus on customers
  14. Choice of internal suppliers
  15. Measurement of innovation
  16. Transparency and truth
  17. Good treatment of people
  18. Ethical and professional
  19. Swinging for singles, not home runs
  20. Robust external open networks

If you ask a sample of people to rate these in your company on a scale of 1-10, don’t be surprised if the average equals somewhere between 2-4. Few organizations, you see, are truly innovative or have a truly innovative culture. Most don’t even think about how to bridge the now with the new, let alone measure it.

Do a cultural audit. Creating a culture of innovation must include SALT and PRICES

AND

  • Process
  • Recognition
  • Incentives
  • Champions
  • Encouragement
  • Structure

Here is a rubrick that might help get you started

Learn from companies in other industries who transformed. Here are some tips from Levi Strauss.

DIGTAL/AI TRANSFORMATION

Develop and deploy the 6Ps:

  1. Problem seeking
  2. Problem solving
  3. People
  4. Platform/infrastructure
  5. Process/Project management
  6. Performance indicators that meet clinical, operational and business objectives and achieve the quintuple aims.

Here are some sickeare digital transformation tips.

The path to the end of the rainbow is filled with good intentions and lots of shiny new objects. Stay focused, use your moral compass to guide you and follow the yellow brick road.

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Harnessing AI for Breakthrough Innovation

Harnessing AI for Breakthrough Innovation

GUEST POST from Art Inteligencia

In the rapidly evolving digital landscape, Artificial Intelligence (AI) is not just a tool for optimization, but a catalyst for breakthrough innovation. Organizations worldwide are leveraging AI to transform industries, redefine customer experiences, and create unprecedented value. In this article, we explore how AI can drive innovative growth and provide real-world case studies demonstrating its potential. We also include links to additional resources for those looking to deepen their understanding of this transformative technology.

Case Study 1: AI in Healthcare – Revolutionizing Diagnosis

The healthcare industry stands to gain immensely from AI, particularly in improving diagnostic accuracy and efficiency. One standout case is that of Google’s DeepMind, which has partnered with Moorfields Eye Hospital in London to develop an AI system capable of diagnosing complex eye diseases as accurately as world-leading experts. Utilizing deep learning algorithms, the system analyzes thousands of retinal scans to detect conditions like diabetic retinopathy and age-related macular degeneration.

This breakthrough has not only increased diagnostic speed but also enhanced accessibility to expert-level care, thereby improving patient outcomes. The AI’s ability to learn and improve from vast datasets ensures continuous innovation in diagnostic technology, underscoring AI’s game-changing role in healthcare.

Case Study 2: AI in Retail – Personalizing Customer Experience

Retail is another sector where AI is reshaping business models and consumer engagement. Consider the case of Stitch Fix, an online personal styling service that combines data science and human expertise to deliver personalized fashion recommendations. By analyzing customer preferences, purchasing history, and social media behavior, Stitch Fix’s AI system curates clothing options tailored to each individual’s taste.

The system not only predicts customer preferences with remarkable accuracy but also helps the company optimize inventory, reducing waste and costs. This approach has enabled Stitch Fix to offer a highly customized shopping experience, setting a new standard in the retail industry and highlighting AI’s potential to innovate traditional business practices.

The Strategic Framework for AI-Driven Innovation

To harness AI for breakthrough innovation, organizations need a strategic framework that integrates AI into the core of their operations. Here are key steps to consider:

  1. Identify Opportunities: Begin with a comprehensive exploration of areas where AI can create the most impact. Look for patterns, inefficiencies, and unmet needs within your industry.
  2. Leverage Data: AI thrives on data. Ensure your organization has a robust data infrastructure to gather, store, and analyze relevant data.
  3. Foster Collaboration: Encourage cross-disciplinary teams, combining AI expertise with industry know-how, to identify and implement innovative solutions.
  4. Iterate and Scale: Start with pilot projects, learn from iterations, and scale successful innovations across the organization.

Further Reading

For those looking to explore more about the intersection of AI and innovation, I recommend checking out the following articles:

Conclusion

AI holds the potential to drive transformative change across industries by enabling breakthrough innovations. By intelligently integrating AI into strategic operations, organizations can unlock new value, create sustainable competitive advantages, and embark on unprecedented growth trajectories. The case studies of Google’s DeepMind and Stitch Fix exemplify how AI can be harnessed to revolutionize industries and enhance user experiences. As we continue to explore the possibilities, the role of AI in shaping the future of innovation becomes increasingly vital.

This article provides a comprehensive analysis of how AI can be utilized for breakthrough innovation, supplemented by two case studies and links to further resources on this website.

Extra Extra: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

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The Future of Agile

Trends and Innovations

GUEST POST from Art Inteligencia

The Future of Agile

Introduction to the Evolving Landscape of Agile

As thought leaders in human-centered change and innovation, we must continuously adapt and evolve. Agile methodologies have transformed how organizations operate, focusing on flexibility, collaboration, and customer-centric solutions. As we look to the future, several trends and innovations are expected to reshape the Agile landscape.

Emerging Trends in Agile

The Agile landscape is ever-evolving, responding to technological advancements and shifts in organizational culture. Here are the trends that are gaining momentum:

  • Agile Beyond Software Development: Agile principles are now being applied across various sectors, from marketing to finance, embracing a more holistic approach to organizational agility.
  • Remote and Distributed Teams: With the rise of remote work, Agile practices are evolving to support distributed teams, emphasizing virtual collaboration and digital tools.
  • AI and Machine Learning Integration: Agile processes are increasingly integrating AI and machine learning, optimizing workflows, and enhancing decision-making.

Case Studies: Leading the Agile Revolution

Case Study 1: Spotify’s Squad Model

Spotify has become synonymous with Agile innovation through its unique approach known as the ‘Squad Model.’ This framework promotes team autonomy and accountability, empowering ‘squads’ to operate as self-contained units focusing on specific objectives. Each squad is cross-functional, enhancing collaboration and efficiency.

The success of Spotify’s model highlights the importance of customizing Agile practices to fit organizational needs and culture, fostering an environment conducive to rapid innovation and experimentation.

Case Study 2: ING’s Agile Transformation

In the financial services sector, ING has demonstrated the power of Agile transformation. Through the adoption of Agile principles, ING restructured its operations, breaking down silos and fostering a collaborative, customer-focused culture.

This transformation involved training over 3,500 employees in Agile methodologies, integrating Agile teams across multiple departments to enhance efficiency and speed to market. ING’s journey underscores the potential for Agile practices to drive significant organizational change, even within highly regulated industries.

Innovations Driving the Future of Agile

As Agile continues to evolve, several innovations are expected to shape its future:

  • Agile at Scale: Large organizations are increasingly seeking ways to implement Agile at the enterprise level, integrating Agile methodologies across all facets of their operations.
  • Agility in Strategic Leadership: Leadership teams are adopting Agile practices to enhance strategic decision-making and responsiveness to market dynamics.
  • Hybrid Models: Many companies are blending Agile with traditional project management methodologies to create hybrid models that leverage the strengths of both approaches.

Conclusion

The future of Agile is bright, driven by the need for organizations to remain competitive in an ever-changing environment. By embracing these trends and innovations, companies can not only survive but thrive in a landscape marked by constant change.

For more insights into organizational change, explore our article on Agile Leadership and discover strategies for effective Digital Transformation.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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Addressing Ethical Concerns

Ensuring AI-powered Workplace Productivity Benefits All

Addressing Ethical Concerns: Ensuring AI-powered Workplace Productivity Benefits All

GUEST POST from Art Inteligencia

In today’s fast-paced world, artificial intelligence (AI) has become an integral part of workplace productivity. From streamlining processes to enhancing decision-making, AI technologies have the potential to revolutionize the way we work. However, with great power comes great responsibility, and it is essential to address the ethical concerns that come with the widespread adoption of AI in the workplace.

One of the primary ethical concerns surrounding AI in the workplace is the potential for bias in decision-making. AI algorithms are only as good as the data they are trained on, and if this data is biased, the AI system will perpetuate that bias. This can lead to discriminatory outcomes for employees, such as biased hiring decisions or performance evaluations. To combat this, organizations must ensure that their AI systems are trained on diverse and unbiased datasets.

Case Study 1: Amazon’s Hiring Algorithm

One notable example of bias in AI can be seen in Amazon’s hiring algorithm. The company developed an AI system to automate the screening of job applicants, with the goal of streamlining the hiring process. However, the system started to discriminate against female candidates, as it was trained on historical hiring data that favored male candidates. Amazon eventually scrapped the system, highlighting the importance of ethical considerations when implementing AI in the workplace.

Another ethical concern with AI in the workplace is the potential for job displacement. As AI technologies become more advanced, there is a fear that they will replace human workers, leading to job losses and economic instability. To address this concern, organizations must focus on re-skilling and up-skilling their workforce to prepare them for the changes brought about by AI.

Case Study 2: McDonald’s AI-powered Drive-thru

McDonald’s recently introduced AI-powered drive-thru technology in select locations, which uses AI algorithms to predict customer orders based on factors such as time of day, weather, and previous ordering patterns. While this technology has led to improved efficiency and customer satisfaction, there have been concerns about the impact on the workforce. To address this, McDonald’s has implemented training programs to help employees adapt to the new technology and take on more customer-facing roles.

Conclusion

The ethical concerns surrounding AI in the workplace must be addressed to ensure that the benefits of AI-powered productivity are distributed equitably. By focusing on diversity and inclusion in AI training data, as well as investing in reskilling and upskilling programs for employees, organizations can mitigate the potential negative impacts of AI on the workforce. By taking a proactive approach to ethics in AI, organizations can create a workplace that benefits all employees, customers, and stakeholders.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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AI and Employee Engagement

Improving Productivity and Job Satisfaction

AI and Employee Engagement: Improving Productivity and Job Satisfaction

GUEST POST from Art Inteligencia

In today’s fast-paced work environment, employee engagement plays a crucial role in driving productivity and job satisfaction. With the rapid advancements in artificial intelligence (AI) technology, organizations have a unique opportunity to leverage AI tools to enhance employee engagement and create a more productive and fulfilling workplace.

Case Study 1: Chatbots as Virtual Mentors

One innovative way organizations are using AI to improve employee engagement is through the use of virtual chatbots as mentors. These chatbots are programmed to provide guidance, support, and feedback to employees in real time, helping them navigate challenges and develop their skills.

For example, a large tech company implemented a virtual mentor chatbot for its customer service team. The chatbot was programmed to provide on-the-job training, answer questions, and offer personalized feedback based on the employee’s performance. As a result, employees felt more supported and engaged in their roles, leading to an increase in productivity and job satisfaction.

Case Study 2: AI-Driven Performance Management

Another way AI is transforming employee engagement is through AI-driven performance management systems. These systems use algorithms and data analytics to provide real-time insights into employee performance, leading to more personalized feedback and development opportunities.

A leading financial services firm implemented an AI-driven performance management system that analyzed employee data, such as productivity metrics and feedback, to identify areas for improvement and growth. The system then provided targeted feedback and recommendations to help employees enhance their skills and performance.

As a result, employees felt more engaged and empowered to take ownership of their development, leading to higher levels of job satisfaction and productivity across the organization.

Conclusion

AI has the potential to revolutionize employee engagement by providing personalized support, feedback, and development opportunities. By leveraging AI tools like virtual mentors and performance management systems, organizations can create a more engaging and fulfilling workplace that drives productivity and job satisfaction. It is essential for organizations to embrace AI as a tool to enhance employee engagement and create a more productive and successful work environment.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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How AI is Revolutionizing the Innovation Process

How AI is Revolutionizing the Innovation Process

GUEST POST from Chateau G Pato

The advent of Artificial Intelligence (AI) has brought about unprecedented changes in various fields, and the domain of innovation is no exception. From automating mundane tasks to providing deep insights through data analysis, AI is proving to be a game-changer in driving innovation. This article explores how AI is revolutionizing the innovation process and includes two illuminating case studies that showcase its transformative potential.

AI in Idea Generation and Concept Development

One of the early stages in the innovation process is idea generation and concept development. AI-driven tools are now capable of harnessing vast amounts of data to identify trends, predict consumer behaviors, and even generate new ideas.

Case Study 1: Netflix – Personalizing Content Through AI

Netflix is a prime example of how AI can be leveraged to innovate continuously and stay ahead of the competition. The streaming giant uses AI to analyze viewing patterns, demographic data, and user feedback to personalize content recommendations. This has resulted in a significant improvement in user engagement and retention. By utilizing AI algorithms, Netflix not only personalizes the content but also informs its original content production decisions. For instance, the success of shows like “House of Cards” can be partially attributed to data-driven insights that highlighted the demand for political dramas.

AI in Prototyping and Testing

AI is not just helpful in generating ideas but also in prototyping and testing them. Virtual prototyping through AI simulations can save time and resources by identifying potential errors and areas for improvement before physical prototypes are built.

Case Study 2: Boeing – Enhancing Aircraft Design

Boeing has harnessed the power of AI to innovate in aircraft design and manufacturing processes. By leveraging AI algorithms, Boeing can simulate various design parameters and test them under different conditions before creating physical prototypes. In one instance, Boeing utilized AI to develop optimized wing designs that improved fuel efficiency and performance. Additionally, AI-driven analytics have enabled Boeing to predict maintenance issues and optimize production schedules, leading to significant cost savings and enhanced safety.

Conclusion

The impact of AI on the innovation process is profound and far-reaching. From ideation to prototyping and testing, AI is helping organizations streamline their innovation processes, reduce costs, and accelerate time-to-market. As we continue to explore the capabilities of AI, it is clear that we are only scratching the surface of its potential. Companies that embrace AI-driven innovation will undoubtedly be better positioned to lead in their respective industries.

As Braden Kelley, my conviction is that organizations willing to invest in AI technologies and integrate them into their innovation framework will be the ones to shape the future. The transformation brought by AI is not just a technological shift but a paradigm shift in how we conceptualize and execute innovation.

SPECIAL BONUS: The very best change planners use a visual, collaborative approach to create their deliverables. A methodology and tools like those in Change Planning Toolkit™ can empower anyone to become great change planners themselves.

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Leveraging AI to Drive Smarter Decision-Making in the Workplace

Leveraging AI to Drive Smarter Decision-Making in the Workplace

GUEST POST from Art Inteligencia

In today’s fast-paced and data-driven world, organizations are constantly challenged to make smarter decisions at an increasingly rapid rate. As a human-centered design professional, I firmly believe that Artificial Intelligence (AI) holds immense potential in transforming the workplace, enabling decision-makers to unlock unprecedented insights and steer their organizations towards success. In this thought leadership article, we will explore the benefits of leveraging AI in decision-making through two compelling case studies that demonstrate its transformative power.

Case Study 1: Enhancing Customer Experience with AI-powered Insights

One of the key areas where AI is revolutionizing decision-making is in optimizing customer experiences. A leading e-commerce company, “SuperStore,” adopted AI-powered analytics to delve deeper into their customer data and gain actionable insights. By leveraging AI algorithms, they analyzed vast amounts of customer purchase history, preferences, and demographic information. Consequently, they identified customers’ propensity to purchase certain items, enabling them to personalize recommendations and offers dynamically.

SuperStore observed a substantial increase in conversion rates and customer satisfaction as a result of this AI-powered decision-making. With the ability to understand customer behavior patterns and predict preferences, they successfully exceeded their customers’ expectations. Furthermore, the insights obtained from AI algorithms provided valuable guidance in optimizing marketing strategies, product placements, and inventory management decisions, yielding significant business growth.

This case study highlights how AI-driven decision-making tools can harness vast amounts of customer data to create unparalleled customer experiences, boosting sales and establishing a competitive edge.

Case Study 2: Improving Operational Efficiency through AI-powered Automation

Another area where AI is revolutionizing decision-making is in streamlining operational processes. A global manufacturing firm, “SmartCorp,” sought to leverage AI to enhance operational efficiency and reduce costs. They implemented an AI-driven automation system that analyzed real-time production data from various sources and generated real-time alerts for potential anomalies or bottlenecks.

The AI system enabled SmartCorp to detect deviations from standard processes and critical inefficiencies promptly. Production managers were provided with actionable insights that enabled them to make data-driven decisions in real-time, such as adjusting production rates, identifying maintenance needs, and optimizing resource allocation. With the aid of AI, SmartCorp experienced a substantial decrease in downtime, a reduction in errors, and a significant increase in overall productivity.

This case study showcases how AI-powered decision-making supports organizations in transforming their operational landscape. The ability to automate and analyze vast amounts of data in real-time empowers decision-makers to proactively identify and address issues as they arise, optimizing operational efficiency and driving remarkable business outcomes.

Conclusion

AI represents a powerful opportunity for organizations to unlock new levels of productivity, efficiency, and success by harnessing data-driven decision-making. The case studies of SuperStore and SmartCorp demonstrate the profound impact that AI can have on enhancing customer experiences and improving operational efficiency. By leveraging the potential of AI, decision-makers can confidently navigate the complexities of today’s business landscape, ensuring smarter decisions, and ultimately propelling their organizations toward a prosperous future.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Unsplash

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How to Close the Sickcare AI DI Divide

How to Close the Sickcare AI DI Divide

GUEST POST from Arlen Meyers

The digital divide describes those having or not having access to broadband, hardware, software and technology support. It’s long been acknowledged that even as the digital industry exploded out of this country, America lived with a “digital divide.” While this is loosely understood as the gap between those who have access to reliable internet service and those who don’t, the true nature and extent of the divide is often under-appreciated. Internet infrastructure is, of course, an essential element of the divide, but infrastructure alone does not necessarily translate into adoption and beneficial use. Local and national institutions, affordability and access, and the digital proficiency of users, all play significant roles — and there are wide variations across the United States along each of these.

There is also a sickcare artificial intelligence (AI) dissemination and implementation (DI) divide. Infrastucture is one of many barriers.

As with most things American, there are the haves and the have nots. Here’s how hospitals are categorized. Generally, the smaller ones lack the resources to implement sickcare AI, particularly rural hospitals which are, increasingly, under stress and closing.

So, how do we close the AI-DI divide? Multisystems solutions involve:

  1. Data interoperability
  2. Federated learning Instead of bring Mohamed to the mountain, bring the mountain to Mohamed
  3. AI as a service
  4. Better data literacy
  5. IT infrastructure access improvement
  6. Making cheaper AI products
  7. Incorporating AI into a digital health whole product solution
  8. Close the doctor-data scientist divide
  9. Democratize data and AI
  10. Create business model competition for data by empowering patient data entrepreneurs
  11. Teach hospital and practice administrators how to make value based AI vendor purchasing decisions
  12. Encourage physician intrapreneurship and avoid the landmines
  13. Use no-code or low-code tools to innovate

We are still in the early stages of realizing the full potential of sickcare artificial intelligence. However, if we don’t close the AI-DI gaps, a large percentage of patients will never realize the benefits.

Image Credit: Pixabay

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AI Has Already Taken Over the World

AI Has Already Taken Over the World

by Braden Kelley

I don’t know about you, but it’s starting to feel as if machines and Artificial Intelligence (AI) have already taken over the world.

Remember in primary school when everyone tried really hard to impress, or even just to be recognized by, a handful of cool kids?

It’s feeling more and more each day as if the cool kids on the block that we’re most desperate to impress are algorithms and artificial intelligence.

We’re all desperate to get our web pages preferred over others by the algorithms of Google and Bing and are willing to spend real money on Search Engine Optimization (SEO) to increase our chances of ranking higher.

Everyone seems super keen to get their social media posts surfaced by Facebook, Twitter, Instagram, YouTube, Tik Tok, and even LinkedIn.

In today’s “everything is eCommerce” world, how your business ranks on Google and Bing increasingly can determine whether you’re in business or out of business.

Algorithms Have Become the New Cool Kids on the Block

According to the “Agencies SEO Services Global Market Report 2021: COVID-19 Impact and Recovery to 2030” report from The Business Research Company:

“The global agencies seo services market is expected to grow from $37.84 billion in 2020 to $40.92 billion in 2021 at a compound annual growth rate (CAGR) of 8.1%. The market is expected to reach $83.7 billion in 2025 at a CAGR of 19.6%.”

Think about that for a bit…

Companies and individuals are forecast to spend $40 Billion trying to impress the alogrithms and artificial intelligence applications of companies like Google and Microsoft in order to get their web sites and web pages featured higher in the search engine rankings.

The same can be true for companies and individuals trying to make a living selling on Amazon, Walmart.com and eBay. The algorithms of these companies determine which sellers get preferred placement and as a result can determine which individuals and companies profit and which will march down a path toward bankruptcy.

And then there is another whole industry and gamesmanship surrounding the world of social media marketing.

According to BEROE the size of the social media marketing market is in excess of $102 Billion.

These are huge numbers that, at least for me, demonstrate that the day that machines and AI take over the world is no longer out there in the future, but is already here.

Machines have become the gatekeepers between you and your customers.

Be afraid, be very afraid.

(insert maniacal laugh here)

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