Author Archives: Art Inteligencia

About Art Inteligencia

Art Inteligencia is the lead futurist at Inteligencia Ltd. He is passionate about content creation and thinks about it as more science than art. Art travels the world at the speed of light, over mountains and under oceans. His favorite numbers are one and zero. Content Authenticity Statement: If it wasn't clear, any articles under Art's byline have been written by OpenAI Playground or Gemini using Braden Kelley and public content as inspiration.

Leveraging Emotional Intelligence in Change Leadership

Leveraging Emotional Intelligence in Change Leadership

GUEST POST from Art Inteligencia

Emotional intelligence (EI) is an increasingly important skill for leaders in today’s world. It is the ability to recognize, understand, and manage one’s own emotions, as well as those of others, in order to reach a desired outcome. Change leaders must be able to recognize and understand the emotions of their team and the organization in order to successfully implement change.

Emotional intelligence is the ability to identify, assess, and control one’s own emotions, as well as the emotions of others. It is a critical component of success, as it helps individuals to understand and manage their own emotions, as well as the emotions of those around them. It allows people to effectively communicate, collaborate, and lead, and to build strong, meaningful relationships.

The benefits of leveraging EI in change leadership are numerous. Being able to understand and empathize with the feelings of others can help to create buy-in, as well as build trust and respect among team members. Change leaders who use EI can also ensure that their teams are open-minded to new ideas and willing to work together to find solutions.

When using EI in change leadership, it is important to focus on understanding the emotions of others. Leaders should strive to be aware of their own emotions and how they affect their decisions and actions. They should also take the time to listen to the emotions of their team and organization and be open to feedback.

Leaders should also strive to create a safe space for their team to express their emotions. This can be done through open dialogue and active listening. Leaders should be willing to accept criticism and use it to adjust their strategy as needed.

Finally, change leaders should be aware of the effects of their own emotions on the team. There may be times when they must deal with difficult emotions such as fear or anger. In these cases, leaders should strive to remain calm and composed, taking the time to understand the emotions of their team before responding.

By leveraging emotional intelligence in change leadership, leaders can create an environment of trust and respect, as well as ensure that their teams are open to new ideas and willing to work together to find solutions. In today’s ever-changing world, emotional intelligence is a necessary skill for successful change management.

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Change Management Best Practices for Mergers and Acquisitions

Change Management Best Practices for Mergers and Acquisitions

GUEST POST from Art Inteligencia

Mergers and acquisitions (M&A) can be one of the most challenging events any business will ever experience. Change management is essential to ensure the successful integration of two organizations, cultures, and systems. To ensure a smooth transition, it’s important to have a plan in place that covers every aspect of the process. Here are some key best practices for change management during mergers and acquisitions.

1. Establish Clear Goals and Objectives: Before beginning any merger or acquisition, it’s important to set clear goals and objectives. This includes the desired outcomes of the transaction, the timeline for the integration process, and the resources that will be required. Having a clear understanding of the objectives will help ensure that everyone is on the same page throughout the process.

2. Develop a Change Management Plan: A comprehensive change management plan should be developed to guide the transition process. The plan should address the impact of the merger or acquisition on the people, processes, and technologies involved. It should also include strategies for communicating the changes to stakeholders, as well as plans for training and supporting employees during the transition.

3. Create an Open Communication Platform: Open and effective communication is essential for managing change during a merger or acquisition. All stakeholders should be kept informed of the progress of the merger or acquisition, and any changes that arise should be communicated in a timely manner. An open communication platform should be established to ensure that information is shared quickly and accurately.

4. Stress the Benefits: It’s important to emphasize the positive aspects of the merger or acquisition to all stakeholders. Employees should be made aware of the benefits they will experience as a result of the transaction. This could include new job opportunities, expanded markets, or access to new technologies.

5. Monitor and Adjust: The transition process should be constantly monitored and adjusted as needed. This could include changing the timeline, adjusting the resources required, or even scrapping the plan altogether and starting over. It’s important to remain flexible and be prepared to adjust the plan as needed.

Mergers and acquisitions can be a difficult and stressful process, but with the right change management plan in place, the transition can be much smoother. By following these best practices, businesses can ensure that the transition is successful and that stakeholders are satisfied with the outcome.

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The Impact of Open Innovation on Corporate Innovation

The Impact of Open Innovation on Corporate Innovation

GUEST POST from Art Inteligencia

Open innovation is becoming increasingly popular among corporations as a way to improve their innovation capabilities. Open innovation is a process where companies collaborate with external partners to develop new products, services, and processes. This type of collaboration is beneficial for companies as it allows them to leverage the resources, knowledge, and expertise of their external partners.

The impact of open innovation on corporate innovation can be divided into three categories: cost reduction, increased efficiency, and increased innovation.

Cost Reduction: Open innovation can help companies reduce their costs associated with research and development. By utilizing the resources of external partners, companies can reduce the costs associated with research and development, such as personnel and materials. In addition, companies can benefit from the cost savings associated with external partners by receiving discounts on products and services.

Increased Efficiency: Open innovation can help improve the efficiency of corporate innovation by providing access to new technology and ideas. Companies can benefit from external partners’ knowledge and expertise to develop innovative products and services. This can help speed up the process of innovation and reduce the time and resources spent on research and development.

Increased Innovation: Open innovation can also lead to increased innovation for companies. By collaborating with external partners, companies can benefit from the knowledge and expertise of different people from different industries. This can help companies develop new products and services that they may not have been able to create on their own.

In conclusion, the impact of open innovation on corporate innovation is significant. Open innovation can help reduce costs, increase efficiency, and lead to increased innovation. Therefore, open innovation is an important tool for companies to improve their innovation capabilities and stay competitive in the market.

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The Role of Design Thinking in Business Strategy

The Role of Design Thinking in Business Strategy

GUEST POST from Art Inteligencia

Design thinking is a method of problem solving that has been around since the 1970s but has become increasingly popular in business strategy in the last decade. This approach to problem solving relies on creative thinking to find user-centered solutions and has proven to be an effective way to improve customer experience and increase profits. Design thinking has become a key element in crafting business strategy and can help organizations gain a competitive edge. Here are ten ways design thinking can help craft business strategy:

1. Identifying customer needs: Design thinking starts with looking at the user and understanding their needs. Through research and observation, organizations can identify and prioritize customer needs and then use that information to create strategies that are tailored to their customer base.

2. Developing empathy: Design thinking requires organizations to put themselves in the shoes of their customers and understand their motivations, values, and preferences. This helps organizations develop empathy for their customers and design strategies that are tailored to their needs.

3. Improving customer experience: Design thinking helps organizations create a better customer experience by focusing on the user journey and understanding their needs and pain points. This can help organizations create strategies that improve customer experience and increase customer loyalty.

4. Creating innovative solutions: Design thinking encourages organizations to think outside the box and come up with innovative solutions to problems. This can help organizations create strategies that are different from the competition and give them an edge.

5. Enhancing team collaboration: Design thinking encourages collaboration and creativity within teams by encouraging different perspectives and ideas. This helps organizations create strategies that are more effective and efficient.

6. Generating new ideas: Design thinking helps organizations generate new ideas and perspectives that can help them craft better strategies. This can help organizations stay ahead of the competition and create unique solutions.

7. Facilitating decision-making: Design thinking helps organizations make informed decisions by providing them with the data and insights they need to make informed decisions. This can help organizations make decisions that are better for the business and its customers.

8. Improving communication: Design thinking helps organizations communicate more effectively by focusing on the customer and understanding their needs. This can help organizations create strategies that are more effective and better tailored to their customers.

9. Enhancing user-centered design: Design thinking helps organizations create user-centered designs that focus on the user and their needs. This can help organizations create strategies that are more effective and better tailored to their customers.

10. Increasing profits: Design thinking helps organizations create strategies that are more effective and efficient, which can lead to increased profits. This can help organizations increase their competitive edge and stay ahead of the competition.

Design thinking is an effective tool for crafting business strategy and can help organizations gain a competitive edge. Through research and observation, organizations can identify customer needs and then use that information to create strategies that are tailored to their customer base. Design thinking can also help organizations create innovative solutions, improve customer experience, and increase profits. By utilizing design thinking, organizations can create strategies that are more effective and efficient, which can help them gain a competitive edge.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

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Leveraging Technology to Drive Innovation

Leveraging Technology to Drive Innovation

GUEST POST from Art Inteligencia

Today, technology is more advanced and intertwined with our lives than ever before. From communication to healthcare and transportation, technology has become a necessary part of our lives. But, its importance doesn’t stop there. Technology can also be leveraged to drive innovation within businesses and organizations.

Innovation is the lifeblood of any successful organization. It’s the driving force behind new products, services, and processes. By leveraging the latest technology, companies can create new ideas and solutions to stay ahead of the competition.

One way to drive innovation is through data-driven decision-making. By collecting, analyzing, and interpreting data, businesses can gain a better understanding of their customers and the market. This data can be used to inform strategic decisions, create new products and services, and identify opportunities for growth.

Technology can also be used to increase efficiency and streamline processes. Automation tools can enable businesses to perform repetitive tasks faster, freeing up employees to focus on more important tasks. Artificial intelligence can be used to automate mundane tasks, such as customer service, freeing up resources to focus on more important tasks. Additionally, cloud computing can be used to store and share data securely and quickly, allowing teams to collaborate more effectively and quickly.

Organizations can also use technology to develop new products and services. With the right tools, businesses can quickly develop prototypes and test them in the market. This allows companies to get customer feedback early in the process, enabling them to make adjustments before officially launching the product.

Finally, businesses can leverage technology to improve customer engagement and loyalty. By using digital marketing tools, such as social media, businesses can reach their customers more effectively and build relationships with them. Additionally, businesses can use customer feedback platforms to collect and analyze customer feedback and use it to improve customer experience.

In conclusion, technology can be leveraged to drive innovation within businesses and organizations. By collecting and analyzing data, automating mundane tasks, developing new products and services, and improving customer engagement, businesses can stay ahead of the competition and create new products and services. Leveraging technology can be the difference between success and failure in today’s competitive market.

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Exploring the Different Stages of Design Thinking

Exploring the Different Stages of Design Thinking

GUEST POST from Art Inteligencia

Design thinking is a creative problem-solving process that focuses on the user’s needs, rather than the solutions themselves. It is a process that encourages the exploration of multiple solutions to a given problem. Although design thinking has been around for decades, it has recently gained popularity as a powerful tool to create innovative solutions.

The design thinking process consists of five distinct stages that help guide the user through the journey of problem-solving. The stages are as follows:

1. Empathize: The first stage of design thinking is to understand the problem from the user’s perspective. This involves gaining an understanding of the user’s needs and the context of the problem. This stage is the foundation of the design thinking process and helps to ensure that any solutions created are tailored to the user’s needs.

2. Define: This stage involves developing a clear and concise definition of the problem. It also involves identifying the key stakeholders involved and the desired outcomes. This stage is important because it helps to ensure that all stakeholders are on the same page and that any solutions created are tailored to their needs.

3. Ideate: This is the stage where ideas are generated and solutions are explored. This stage involves brainstorming and exploring various solutions to the problem. This is an important stage as it helps to ensure that all potential solutions are explored and that the best solution is chosen.

4. Prototype: This is the stage that involves creating a prototype of the solution. This prototype is used to test the solution and get feedback from users. This stage is important to ensure that the solution is effective and meets the user’s needs.

5. Test: The final stage of the design thinking process involves testing the solution. This allows the user to provide feedback and make tweaks to the solution if necessary. This stage is important to ensure that the solution is effective and meets the user’s needs.

Design thinking is a powerful tool for problem-solving and creating innovative solutions. By following the five stages of the design thinking process, users can ensure that the solutions created are tailored to the user’s needs.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pixabay

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The Role of Change Leadership in Transforming Your Business

The Role of Change Leadership in Transforming Your Business

GUEST POST from Art Inteligencia

Change is a constant in the business world, and the ability to lead and manage change is more important than ever. Change leadership is a critical part of transforming your business, and it involves creating a culture that is open to change and allowing it to happen. It is a process that allows you to identify, plan and implement changes that will drive long-term success.

Change leaders are responsible for driving organizational change and managing the process of transformation. They must be able to identify and diagnose change initiatives, facilitate communication and collaboration between stakeholders, and provide guidance to ensure successful implementation. Change leaders must create a shared vision that inspires and motivates employees and stakeholders to embrace change.

Effective change leaders must have the skills to assess the organization’s current state, identify areas of improvement, develop strategies to achieve desired outcomes, and implement change initiatives. They must also be able to manage resistance to change and ensure that all stakeholders are on board with the transformation process.

Change leadership is a combination of strategy, communication, and people management. To be effective, change leaders must understand the importance of communication and collaboration in order to create a culture of openness to change. They must also have the skills to lead and manage people through change.

Change leaders must also be able to identify areas of improvement and develop strategies to achieve desired outcomes. This includes creating a clear vision, setting achievable goals and objectives, and developing a plan to implement the change. They must also be able to manage resistance to change and ensure that all stakeholders are on board with the transformation process.

Change leadership is a critical part of transforming a business. It requires a combination of strategic thinking, communication, and people management skills. Change leaders must be able to create a culture of openness to change, identify areas of improvement, develop strategies to achieve desired outcomes, and manage resistance to change. With effective change leadership, businesses can achieve long-term success.

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How to Write a Good Market Research Survey

How to Write a Good Market Research Survey

GUEST POST from Art Inteligencia

Market research surveys are one of the most effective ways to gain insights into the needs, wants and opinions of your target audience. With the right survey, you can uncover data that can help you make better decisions about product development, marketing campaigns and more. But what makes a good market research survey? Here are a few tips to help you create a survey that yields actionable data.

1. Identify Your Goals

Before you start creating questions for your survey, take a step back and identify the goals of the survey. What do you hope to learn or uncover? By taking the time to identify your goals, you’ll be better able to craft questions that are on-point and will yield useful data.

2. Write Clear, Concise Questions

When writing questions for your survey, make sure they are clear, concise and easy to understand. Avoid double-barreled questions, which ask two questions at once, and complex questions that require a lot of thought to answer. Aim to make the survey as easy to take as possible.

3. Include Open-Ended Questions

While closed-ended questions are good for gathering quantitative data, open-ended questions can be useful for gathering qualitative insights. Consider including some open-ended questions in your survey to get a better understanding of how people feel about your product or service.

4. Keep the Survey Short

Surveys should be as short as possible to increase the response rate. Aim for no more than 10-15 questions. Also, make sure the survey can be completed in 10 minutes or less.

5. Test Your Survey

Before you launch your survey, make sure to test it with a few people first. Ask them to take the survey and see if any of the questions are confusing or unclear. Make any necessary changes based on their feedback.

By following these tips, you’ll be able to create a market research survey that yields meaningful insights that can help you make better decisions.

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The Failure Budget – A Practical Guide to Funding Iterative Learning

LAST UPDATED January 17, 2026 at 9:33AM
The Failure Budget - A Practical Guide to Funding Iterative Learning

GUEST POST from Art Inteligencia

Every leader I speak with champions innovation. They talk about agile methodologies, design thinking, and fostering a culture of experimentation. Yet, when it comes to the actual budgeting process, the rhetoric often clashes with reality. Projects with uncertain outcomes—the very crucible of true innovation—are often starved of resources, deemed too risky, or simply not funded at all. This creates a fundamental disconnect: we praise the idea of learning from failure, but we rarely budget for it.

It’s time for a radical shift. As a human-centered change and innovation thought leader, I advocate for the implementation of a “Failure Budget.” This isn’t about celebrating incompetence; it’s about strategically allocating resources for iterative learning, accepting that some experiments will not yield immediate commercial success, and recognizing that the insights gained are an invaluable return on investment. It’s about funding exploration, not just exploitation.

“In innovation, the only true failure is the failure to learn. A ‘failure budget’ isn’t just about money; it’s about buying psychological safety for your teams, giving them permission to explore the uncomfortable truths that lead to breakthrough insights.” — Braden Kelley

Why the “Failure Budget” is a Strategic Imperative

Our traditional budgeting models are built for predictability and efficiency. They reward certainty and penalize deviations from planned outcomes. This framework is anathema to innovation, which thrives on uncertainty, iteration, and emergent discovery. Without a dedicated “Failure Budget,” several detrimental effects emerge:

  • Risk Aversion: Teams avoid truly novel ideas in favor of incremental, “safe” improvements that are guaranteed to deliver predictable (and often mediocre) results.
  • Stifled Experimentation: The fear of wasting resources or being reprimanded for an unsuccessful project discourages the rapid prototyping and testing essential for learning.
  • Hidden Failures: Projects that are clearly not working are prolonged, disguised, or subtly shifted to avoid the official label of “failure,” leading to greater waste in the long run.
  • Missed Opportunities: The most disruptive innovations often emerge from unexpected paths, which are only discovered through iterative exploration and, yes, initial missteps.

A “Failure Budget” reframes these potential “losses” as necessary investments in learning. It changes the conversation from “did this succeed?” to “what did we learn, and how will it inform our next move?”

Case Study 1: Google’s “20% Time” and Moonshots

The Approach

While not explicitly called a “failure budget,” Google’s famous “20% time” (allowing employees to dedicate 20% of their work week to passion projects) and its subsequent “Moonshot Factory” (X, formerly Google X) operate on a similar philosophical principle. These initiatives implicitly budget for a high rate of non-commercial outcomes. The vast majority of 20% projects don’t become core products, and many “moonshots” are intentionally designed to fail early and cheaply if their underlying assumptions are flawed.

The Return on Learning

The explicit permission to explore, even if it leads to dead ends, has famously given birth to products like Gmail and AdSense. X, with its focus on solving “huge problems,” celebrates “smart failures” as learning milestones. For example, their project to create vertical farming robots, Project Mineral, was ultimately spun out as an independent company after years of R&D and significant investment. Even if it hadn’t, the learning about agricultural AI and robotics would have undoubtedly informed other Google ventures. The investment in these exploratory endeavors—many of which “fail” in their initial iterations—is seen as essential to their long-term innovation pipeline.

Implementing Your “Failure Budget”: Practical Steps

How do you practically implement this in your organization? It’s more than just a line item; it’s a shift in mindset and process:

  1. Dedicated Allocation: Ring-fence a specific percentage of your innovation or R&D budget (e.g., 5-10%) specifically for exploratory projects with clear learning objectives, not just success metrics.
  2. Clear Criteria for “Failure”: Define what constitutes a “good failure.” It’s not about being reckless, but about failing fast, learning something new, and doing so within the allocated budget.
  3. Post-Mortem as Learning Ceremony: Transform project post-mortems for “failed” initiatives into celebrated learning events. Focus on insights, not blame. What assumptions were wrong? What did we discover about our users or the market?
  4. Small Bets First: Encourage teams to launch “minimum viable experiments” (MVEs) rather than large-scale projects. This keeps the cost of failure low while maximizing learning.
  5. Leadership Buy-in & Modeling: Senior leadership must visibly support and even participate in this culture. They must publicly acknowledge and learn from their own “failures” to create psychological safety.

Case Study 2: Spotify’s “Experimentation Culture”

The Approach

Spotify operates with a deep understanding of iterative learning, even without an explicitly named “failure budget.” Their entire product development cycle is built around A/B testing and small, rapid experiments. Teams are empowered to run their own tests, and they have an internal culture where it’s understood that many tests will not lead to a positive outcome (i.e., the new feature won’t outperform the old one). This is not seen as a failure of the team but a learning about user behavior.

The Return on Learning

For example, a team might test dozens of variations of a playlist algorithm or user interface element. Many of these tests will “fail” to improve key metrics. However, each “failure” provides valuable data on what users respond to, what causes friction, and what truly enhances their experience. This continuous stream of learning, funded by the operational budget of development and testing, allows Spotify to constantly refine its product. It avoids large, costly failures by embracing many small, inexpensive ones, ultimately leading to a superior and more adaptive user experience.

Conclusion: Investing in the Unknown

In the relentless pursuit of human-centered innovation, we must acknowledge that the path to breakthrough is rarely linear. It’s often paved with missteps, pivots, and unexpected detours. By institutionalizing a “Failure Budget,” we empower our teams, accelerate our learning cycles, and create the financial and cultural scaffolding necessary to truly innovate. It’s not just about tolerating failure; it’s about strategically funding the exploration of the unknown, transforming every outcome into a valuable step toward our next big idea.

Frequently Asked Questions on the “Failure Budget”

Q: What is a “Failure Budget” in the context of innovation?

A: A “Failure Budget” is a deliberately allocated, ring-fenced amount of resources (time, money, personnel) specifically designated for experimental projects or initiatives where the primary goal is learning, even if the outcome is not commercially successful. It’s a proactive investment in iterative learning.

Q: Why is it crucial to explicitly budget for “failure”?

A: Explicitly budgeting for failure removes the stigma associated with unsuccessful experiments, encourages risk-taking, and fosters a culture of continuous learning. Without it, employees will naturally avoid any project with a high chance of failure, stifling true innovation in favor of incremental improvements.

Q: How does a “Failure Budget” align with human-centered innovation?

A: Human-centered innovation is inherently iterative and user-driven, meaning initial hypotheses are often proven wrong through user feedback. A “Failure Budget” acknowledges this reality by providing the financial and psychological space for teams to experiment, learn from user interactions, and pivot as needed, ultimately leading to more resonant and valuable solutions for humans.

Bottom line: Futurology and future studies are not fortune telling. Skilled futurologists and futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

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How Futures Research Can Help Organizations Stay Relevant in a Changing Environment

How Futures Research Can Help Organizations Stay Relevant in a Changing Environment

GUEST POST from Art Inteligencia

As the business environment continues to evolve and become more complex, organizations must stay ahead of the curve to remain competitive. Futures research can help organizations better anticipate and navigate the changing environment, allowing them to stay relevant and capitalize on opportunities.

Futures research is a field of study that focuses on making predictions about the future. It involves identifying trends, analyzing data, and using a variety of tools and techniques to anticipate what lies ahead. It can be used to inform decision-making processes and help organizations stay ahead of the game.

The first step in any futures research project is to identify what is most important. What is the most important issue that needs to be addressed? What are the biggest challenges facing the organization? What are the most important trends in the market? Once these questions are answered, the next step is to research and analyze the data. This can involve looking at existing data, researching new data, and interviewing experts to gain insights into the future.

Once the data is collected, the next step is to create scenarios and pathways that map out potential futures. This helps organizations to anticipate the various possibilities that may arise, and identify opportunities or threats before they arise. It also helps to identify areas for improvement and potential areas for investment.

Finally, the results of the futures research should be used to inform decision-making processes in the organization. This can involve making changes to existing strategies, identifying new markets, or launching new products and services.

Futures research can help organizations stay ahead of the curve in a rapidly changing environment. It allows them to anticipate future trends, identify opportunities, and make informed decisions. By using these techniques, organizations can stay relevant and capitalize on opportunities in the marketplace.

Bottom line: Futurology and future studies are not fortune telling. Skilled futurologists and futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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