Category Archives: Management

Is the Era of Innovation Over?

Is the Era of Innovation Over?Is the era of innovation over? Or is the war for innovation just beginning?

I came across an article in one of Canada’s main newspapers — The Globe and Mail — by Barrie McKenna titled ominously, ‘Has Innovation Hit a Brick Wall?’

The article speaks to how the Canadian government sinks billions of dollars into research and development every year, yet the country remains an innovation laggard compared with most of its trading partners. The author refers to this as Canada’s “innovation deficit.” The article then goes on to examine some research from University of British Columbia economics professor James Brander that examines whether Canada’s problem is part of a much broader global phenomenon.

The conclusions that Dr. Brander comes to are less than comforting (if you agree with his view of innovation); his research found the pace of innovation to be slowing dramatically in four key areas: agriculture, energy, transportation, and health care.

As someone who works with companies to help foster innovation and whom frequently writes and speaks on the topic, I have a problem with Dr. Brander’s conclusions about Canada and the world in the same way that I have issues with the way that the U.S. Congress and President Obama approach innovation in the United States. In fact the American government’s approach to innovation prompted me to write the controversial ‘An Open Letter on Innovation to President Obama.’

Continue reading this article on the American Express OPEN Forum.

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What was your innovation imperative?

What was your innovation imperative?I’m working on a white paper for a client, and as part of my research, I’m looking for a few people who are willing to share what the innovation imperative was for their organization to start innovating (or to increase their effort spent on innovation).

  1. Why did your organization decide to make a commitment to innovation?
  2. Why did management decide that they wanted to sustain an effort to make innovation a deep capability of the organization?
  3. Or even, what was the fire that caused management to commit to an innovation project?

Ideally I am looking for people who are willing to be quoted, but if you are not, that’s okay too.

Sound off in the comments or use the contact form.

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Managing Innovation Complexity

Managing Innovation ComplexityIdeas are easy; innovation is hard. Ideas are exciting, but innovation is scary because it is all about change. The changes required by minor innovations are easier for customers and organizations to absorb. But the large changes generated by major innovations often disrupt not only the market, but the internal workings of the organization as well. This requires organizations to become increasingly flexible and adaptable. And companies that successfully innovate in a repeatable fashion have one thing in common: they are good at managing and adapting to change and complexity.

People often fail to imagine just how the change injected into organizations by innovation ebbs and flows across the whole organization’s ecosystem. Innovation creates a complex web of change not just for customers, but also for employees, suppliers, marketing, operations, and many other groups. Let’s explore some of the change categories visualized in this framework using an Apple iPod example from my book, Stoking Your Innovation Bonfire:

Continue reading this article on the American Express OPEN Forum

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For Sale – Innovative Business Idea

For Sale - Innovative Business IdeaA few years ago I looked around the corporate and consulting landscapes and I noticed that there was a talent gap in both places. There are many occasions when consulting firms look to their bench and don’t have the talent they need there to fulfill a client need right away and so sometimes they lose business to their competition. And on the corporate side, there are many occasions when a manager or director has more work than they can possibly do themselves and what they really need is not a consultant but a smart, flexible resource that can parachute in and get up to speed helping them very fast. Having been called in to fill both of these kinds of gaps from time to time alerted me to the existence of these two market needs, and so I started to create extendedbench.com.

There is definitely a need for an ‘extended bench’ or a ‘talent stable’. Unfortunately I don’t have time to build out this business and in an effort to simplify my life, I thought I would put the web site and the associated domains and collateral, pitch decks, etc. that I’ve started up for sale to someone who has a passion for realizing the idea – probably someone from a staffing or recruiting background.

The following domains are included in the sale:

  • extendedbench.com
  • talentstable.com

Have a look at the web site, decide what these assets are worth to you to accelerate your entrepreneurial pursuit, and make an offer (no offer too low).

And if you think the idea is terrible, sound off in the comments about why.

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Become a Certified Nine Innovation Roles Workshop Facilitator

In support of my crowdfunding project over on IndieGoGo I am offering an incredible deal to the first TEN (10) individuals to grab this perk:

Grab the Nine Innovation Roles Workshop Facilitator Certification Perk

In exchange for each $500 investment, the first TEN (10) people anywhere in the world will get:

  1. One of only TEN (10) spots in an online seminar where I will personally train you on how to facilitate a Nine Innovation Roles workshop or public seminar
  2. A share of any Nine Innovation Roles Workshop leads that I can’t fulfill myself
  3. A Nine Innovation Roles Seminar Pack – which includes TEN (10) Nine Innovation Roles Group Diagnostic Tools to use with your first set of workshop participants (a $199.99 value)

This is a great opportunity to add the Nine Innovation Roles Group Diagnostic Workshop to your roster of innovation services that you offer to clients. You should be able to charge between $2,000-$5,000 + expenses for each of the sessions you facilitate depending on the length and amount of custom content, so you should recoup your $500 investment after running your first workshop or public seminar.

You can click to read more about The Nine Innovation Roles.

Grab the Certified Nine Innovation Roles Workshop Facilitator Perk

The Nine Innovation Roles diagnostic workshop will create a fun, interactive experience for innovation teams or organizations to use to help people better understand what roles they fill on innovation projects, why the team’s or organization’s innovation efforts are failing, and how they can together improve the innovation performance of their teams or organization.

Design for Nine Innovation Roles Group Diagnostic Tool

So, grab this Amazing Innovation Keynote and Nine Innovation Roles Workshop Deal and help your innovation teams be more successful in the future. Don’t wait. Be one of only TEN (10) people worldwide to get this perk, or pre-order the seminar kit and run run workshops or seminars on your own.

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How to Put Innovation at the Core of your Business Model

How to Put Innovation at the Core of your Business Model

We hear a lot about innovation today, but why is it so essential to sustainable business success?

Innovation is the oxygen of business. Fail to invest in innovation and eventually you will suffocate and be crowded out by a competitor or by an entrepreneur who identifies how to deliver a solution that creates more value than yours (and those of your competitors). Focus too much attention on efficiency at the expense of innovation and eventually you’ll end up getting really good at making stuff people no longer want.

To continuously innovate, companies must learn to manage a few key tensions that exist in every organization.

We hear a lot about innovation today, but why is it so essential to sustainable business success?

Innovation is the oxygen of business. Fail to invest in innovation and eventually you will suffocate and be crowded out by a competitor or by an entrepreneur who identifies how to deliver a solution that creates more value than yours (and those of your competitors). Focus too much attention on efficiency at the expense of innovation and eventually you’ll end up getting really good at making stuff people no longer want.

To continuously innovate, companies must learn to manage a few key tensions that exist in every organization.

First, there is the tension between the executive mindset and the entrepreneurial mindset.

The executive mindset is focused on avoiding failure and making the trains run on time. The entrepreneurial mindset is focused on pursuing new solutions and willing to risk everything to pursue their success. Resist the entrepreneurial mindset too much and you will turn potentially valuable intrapreneurs and their ideas into entrepreneurs and potential competitors. Pay the executive mindset too little attention and risk unprofitability.

Second: the tension between exploration and exploitation.

Invest too little in exploring for new potential markets and you will starve the firm of future growth. Invest too little in exploiting the potential of current solutions and rob the firm of revenue and income needed to fund future growth. Companies must strike a balance.

Building a strong innovation foundation requires that you conduct an innovation audit to understand where you are. Then, build a common language of innovation built around:

  1. A shared definition of innovation
  2. An innovation vision
  3. An innovation strategy

Innovation goals

Together these will focus your innovation efforts and explain why and what kinds of innovation you are looking for (and not looking for) and how you plan to measure progress and success. Innovation can’t drive results without a clear plan and direction. Unfortunately too few companies take the time to do these things in a cross-functional, participatory way.

But innovation is not free. After building a solid innovation foundation, successful innovators set aside money to fund an innovation portfolio of projects of different risk profiles and time horizons, create the human resource flexibility necessary to staff innovation projects and learn how to instrument and execute innovation project experiments for fast learning.

At the same time the company must do a good job helping customers access that value through effective design, processes, retailing, and service. Meanwhile, powerful value translation must be created to help customers understand how a potential innovation will fit into their lives. Many companies spend large sums of money to create value, without thinking through whether they can do a good job at the value access or value translation for a potential innovation.

As an increasing number of industries become commoditized, innovation is already an important way to not only distinguish your company from the competition, but increasingly it is becoming a necessary investment just to maintain existing market position.

Most companies approach innovation ad hoc — only when their platform is burning. But it is possible to build an innovation system to power continuous innovation. An increasing number of companies are making investments in their innovation systems both here and abroad. Can you afford to be one of the companies that don’t?

This article originally appeared on The Atlantic

Build a Common Language of Innovation

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A Creative Marriage Proposal

I found this video via @MeghanMBiro and @berget and I just had to share it.

It’s a wedding proposal from an actor in my hometown to his now bride to be, and is a great example of re-imagining a traditional activity in our society – the marriage proposal.

The things I love about it are not the actual creative execution but the principles exemplified by the experience:

  1. If you have a great product or service, people will be willing to help you sell it
  2. If it’s really good, they may go out of their way to help you sell it – or even do so without asking your permission
  3. Oregon fosters creativity 😉
  4. Focus on more than the transaction – Make magic!
  5. Skills can from other contexts can be valuable to the current challenge
  6. Have fun with everything you do and you’ll have better results 🙂
  7. Don’t just ask people to help, make it fun to help
  8. Give people something to talk about and feel the love spread 🙂
  9. Even if your customers or community do the sales pitch – YOU’VE GOT TO CLOSE

What magic are you making?

Are there boring transactional parts of your business that could use a little love and magic?

Don’t be afraid to invest in reducing the friction in your adoption process. You’ll improve the value access performance in your innovation equation:


Innovation Success (or even business success)
=
Value Creation
+
Value Access
+
Value Translation

For more, see Innovation is All About Value

Build a Common Language of Innovation

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Where is your Innovation Friction?

Innovation Perspectives - Where is your Innovation Friction?How should firms develop the organizational structure, culture, and incentives (e.g., for teams) to encourage successful innovation?

When it comes to creating an innovation culture, often people make it far too complicated. If you’re part of the senior leadership team and you’re serious about innovation then your job is simple – reduce friction.

If you’re serious about innovation and you’re not a senior leader, then your job is to do what you can to convince senior leadership that innovation is important. Then, gently help your execs see the areas of greatest friction in your organization so they can do something about it.

When it comes to creating a culture of innovation, the most frequently cited area of friction in organizations is the acquisition of resources for innovation projects (the infamous time and money). Senior leaders serious about innovation must eliminate the friction that makes it difficult for financial and personnel resources to move across the organization to the innovation projects that need them (amongst other things).

But this particular impediment is just a part of a much larger barrier to innovation – the lack of an innovation strategy. When senior leadership commits to innovation and sets a strong and clear innovation strategy then policies and processes get changed and resources move.

A couple of years ago I ran a poll on LinkedIn asking people to identify their organization’s biggest barrier to entry. 566 people responded and 58% of respondents identified either the absence of an innovation strategy or the psychology of the organization as the biggest barrier. ‘Organizational psychology’ came out on top with 32% of the vote, with ‘Absence of an innovation strategy’ a close second (26%). Other choices in the poll included – ‘Organizational structure’, ‘Information sharing’, and ‘Level of trust and respect’.

(poll results timed out on LinkedIn)

A second major area of innovation friction is the movement of information. Too often there is information in disparate parts of our organizations that remains separated and unknown to the people who need it. Organizations that reduce the friction holding back the free flow of relevant information to where it is needed will experience a quantum leap in not only their product or service development opportunities, but in many other parts of their organization including sales, marketing, and operations.

So, what are the areas of friction that are holding your organization back from reaching its full innovation potential?

What are the barriers to innovation that have risen in your organization as you struggle to maintain a healthy balance between your exploration and exploitation opportunities?

I’ve explored the idea of barriers to innovation further in my book Stoking Your Innovation Bonfire from John Wiley & Sons. It’s been called “accessible and comprehensive” and companies have been acquiring it in bulk to both identify and knock down barriers to innovation, but also to build a common language of innovation.

Build a Common Language of Innovation

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Narrowing the Widening American Skills Gap

Narrowing the Widening American Skills Gap

Employers today are having trouble finding good workers and resent having to train them after the educational system is done with them. The skills gap – the difference between the skills needed on the job and those possessed by the applicants – is plaguing human resource managers and business owners looking to hire productive employees.

But will No Child Left Behind and a steep increase in federal education standards fix the problem or make it worse?

Most people would agree that our education system is no longer up to the task required for maintaining innovation leadership. The battle lines are drawn around exactly how to fix the problem. While China is focused on introducing more creativity into their educational curriculum, many in the United States feel that more Science, Technology, Engineering, and Mathematics (STEM) education is the cure to what ails our innovation standing. The right path to take is not clear and so there are a lot of educational experiments taking place trying to find a better way forward.

But, we are approaching the skills gap in the wrong way. Employers need employees with more skills, not more education, and there is a subtle but important difference between skills and education.

Education comes through study. Skills come through practice.

We have a skills gap because our educational system is too focused on education and doesn’t focus enough on skills development. We need to focus more attention on teaching children that learning is an important and lifelong pursuit, and then teach them how to learn so they can easily acquire whatever skills they need through practice.

In an era in which almost any kind of knowledge work can be outsourced to India, the Philippines or elsewhere, we do our children a disservice if we prepare them for commodity work instead of the insight-driven, innovation-focused, highly-competitive workplace of the future. Our current education system is over-engineered around standardized tests and a single correct answer, and has very little tolerance for considering multiple “right” answers or why the right answer might be wrong.

We’ve re-architected our information technology infrastructure several times over the past few decades, yet our educational architecture remains unchanged. It is time to change the goals and expected outcomes for our entire educational system.

First, we must stop educating children and start educating families to close the gaps in basic academic skills, higher-order thinking skills, and personal qualities that face employers. Second, we need to spend less time memorizing data that can be easily accessed, and instead focus on extracting insights from available information and data.

According to Dr. Jacquelyn Robinson, a community workforce development specialist with the Alabama Cooperative Extension System, “Creativity, once a trait avoided by employers, is now prized among employers who are trying to create the empowered, high-performance workforce needed for competitiveness in today’s marketplace.” We too must invest in instilling creativity in our children.

We need to spend more resources towards skill building. We need to transform teachers into tutors, proctors into facilitators, and shepherds into guides that assist students in discovering where their passions lie and help them engage in collaborative, project-based learning that builds the lateral thinking and problem solving skills that will drive today’s innovation economy.

At the same, we need to stop treating children as fungible commodities and instead re-architect our educational system to provide equal measures of general education, skills development, and passion discovery/practice.

So we need to learn more about passion identification and find ways to help children maximize their inherent gifts.

To close the skills gap, we need to stop thinking about how to make the current education system better and instead define what we now need our education system to achieve.

We need to experiment to identify new methods and structures to underpin an innovative education system in this country, and then find ways to scale the most promising solutions.

This article originally appeared on The Atlantic but it’s gone missing

Build a Common Language of Innovation

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UPDATE – Nine Innovation Roles Group Diagnostic Tool

I am proud to announce that my crowdfunding project over on IndieGoGo for the Nine Innovation Roles Group Diagnostic Tool has already received support from EIGHT people to get the project off to a strong start. There are still lots of great perks available including discounts on the Nine Innovation Roles Group Diagnostic Tool and seminar kits, and even FIVE (5) two-hour innovation keynote and workshop combos at an incredibly discounted price.

The Nine Innovation Roles Group Diagnostic Tool will come with a series of simple exercises and a deck of roles cards to help create a fun, interactive experience for innovation teams or organizations to use to help people better understand what roles they fill on innovation projects, why the team’s or organization’s innovation efforts are failing, and how they can together improve the innovation performance of their teams or organization.

Nine Innovation Roles Group Diagnostic Tool Coming Soon

Design for Nine Innovation Roles Group Diagnostic Tool

You can click to read more about The Nine Innovation Roles, but here is the ethos behind it:

“Too often we treat people as commodities that are interchangeable and maintain the same characteristics and aptitudes. Of course, we know that people are not interchangeable, yet we continually pretend that they are anyway — to make life simpler for our reptile brain to comprehend. Deep down we know that people have different passions, skills, and potential, but even when it comes to innovation, we expect everybody to have good ideas.

I’m of the opinion that all people are creative, in their own way. That is not to say that all people are creative in the sense that every single person is good at creating lots of really great ideas, nor do they have to be. I believe instead that everyone has a dominant innovation role at which they excel, and that when properly identified and channeled, the organization stands to maximize its innovation capacity. I believe that all people excel at one of nine innovation roles, and that when organizations put the right people in the right innovation roles, that your innovation speed and capacity will increase.”

Nine Innovation Roles Group Diagnostic Tool Coming Soon

The Nine Innovation Roles Group Diagnostic Tool and Workshop can help you identify why your innovation efforts are failing or how your innovation teams could be more successful in the future. Don’t wait. Book a workshop, or pre-order the group diagnostic tool and run a team building exercise of your own.

Book a Nine Innovation Roles Group Diagnostic Workshop

Build a Common Language of Innovation

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