Category Archives: Innovation

Overcoming Innovation Roadblocks: Strategies for Moving Forward

Overcoming Innovation Roadblocks: Strategies for Moving Forward

GUEST POST from Chateau G Pato

Innovation is key for businesses looking to stay competitive and relevant in today’s fast-paced business world. However, many companies can struggle to successfully innovate due to common roadblocks that can get in the way of successful innovation. Whether it’s a lack of resources, time, or a lack of executive buy-in, there are many common issues that can cause roadblocks in the innovation process. In order to move past these roadblocks and foster a culture of successful innovation, it’s important to develop strategies that will help you move forward.

The first step to overcoming innovation roadblocks is to identify the root issue. There can be many different types of barriers, ranging from financial to cultural, so it’s important to take the time to identify where exactly you’re struggling. Once you’ve identified the obstacles in your way, you can develop strategies to move past them.

The next step is to address potential cultural barriers. Leaders should continue to communicate the importance of innovation throughout the organization and emphasize the use of new ideas and solutions in order to streamline processes. To further foster innovation, you can look to external sources such as pop-up shops, accelerators, and idea competitions. Collaboration with an external source will open up new channels of creativity and provide new perspectives on existing problems.

Build a Common Language of Innovation on your team

It’s also important to consider how you can best allocate resources to foster innovation. While innovation can take up a significant portion of resources, it’s important to invest in resources that will yield the best results. This could involve investing in personnel, technology, materials, or anything else that can help you produce innovative solutions.

Once you have a strategy in place, you should put metrics in place to measure the success of your efforts. This can help you articulate the success of your innovation projects and further convince stakeholders to invest in the process.

Case Study 1 – BSH Home Appliances

To better demonstrate successful innovation strategies, consider the example of BSH Home Appliances. After encountering a few organizational roadblocks, the company decided to invest in a pop-up shop and challenge local students to come up with new ideas for their products. After seeing tangible results, they have decided to make this a part of the company’s annual innovation strategy.

Atlassian

Another example is that of Atlassian, a software company. To overcome executive buy-in roadblocks, they established an internal innovation program that allowed employees to submit ideas and vote on which ones to pursue. This program has allowed the company to not only generate new ways of working but also measure the success of their efforts.

Conclusion

Ultimately, overcoming innovation roadblocks can be difficult, but it’s not impossible. By taking the time to identify the root issue, creating a strategy to foster innovation, and putting metrics in place to measure successes, your organization can move past the roadblocks and foster a culture of innovation. With the help of these strategies and case study examples, you can begin to effectively innovate and stay competitive in today’s business landscape.

Image credit: Pixabay

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Learning from Failure

How to Embrace Risk and Succeed in Innovation

Learning from Failure

GUEST POST from Art Inteligencia

Innovation requires individuals and organizations to not only recognize opportunities for development but also the risks involved in potential failure. The key to successful innovation is learning to embrace these risks, as failure often provides invaluable opportunities to grow and improve.

For many people, failure can be seen as a cause of embarrassment, or a sign of shame. However, history shows us that for ambitious and creative problem-solvers, failure often leads to success. Many famous innovations, from penicillin to the light bulb, were the product of multiple failed experiments and experiences. It can be said that successful innovators accept failure as an essential part of the challenge, with each roadblock providing an opportunity to re-evaluate, re-calibrate and eventually succeed.

The following case studies demonstrate how failure can be embraced in order to succeed in innovation.

Case Study 1 – Apple’s First Foray Into Home Computing

In 1979, Apple Computer Inc. released the Apple II, one of the very first consumer-level home computers. Following their success, Apple felt inspired to launch a new product, the Apple III. Unfortunately, due to a flaw in the design, the product was met with customer disappointment, especially compared to their first success. Rather than be disheartened by this failure, the team instead learned from their experience and created the famous Macintosh computer in 1984. Apple had taken the risk to build a new product, and in doing so, learned valuable lessons about hardware and software integration through their mistake, eventually leading to the invention of the Macintosh.

Case Study 2 – Gatorade’s Introduction of Crystal Light

In 1983, Gatorade, a company known for their sporting drinks, decided to create a sweetened drink for non-athletic types. Pitched as an excellent source of vitamins, the Gatorade Crystal Light was designed as a dietary beverage for the active lifestyle. Unfortunately, due to its overly sweet flavor, unfavorable packaging, and ignored target market, the product flopped compared to their existing product. Confronted with this failure, Gatorade instead chose to analyze market research and completely revamp their product. After two years, they re-launched the product with a more natural flavor, sustainably sourced ingredients, and a lighter label. This new version of the product was much more successful and is still available in stores today.

Conclusion

Both of these examples demonstrate that failure is an essential component of innovation, and can be a crucible for improvement. Failure teaches us to recognize which ideas and approaches were successful, and what mistakes to avoid in the future. Furthermore, failure pushes us to remain creative and ambitious, as it continually encourages us to try new things and think differently.

Ultimately, the ability to accept failure and adjust ideas and strategies based on customer feedback is key to successful innovation. As we continue to identify opportunities for increased growth and development, we must approach each hurdle with the understanding that mistakes are necessary, and often lead to learning and improvement. The key is to not be sidelined by failure, but embrace it for all it’s worth.

Image credit: Pexels

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Join me at the Global Digital Healthcare Innovation Summit

Join Braden Kelley at the Global Digital Healthcare Innovation Summit

Want to learn how to bring a design mindset to healthcare for innovation?

Join me in New York City next week – October 10-11, 2019 at the Global Digital Healthcare Innovation Summit, their annual conference where digital healthcare leaders from organizations around the world will meet to share innovation and transformation best practices.

Download the Agenda

I’ll be doing a keynote and workshop that will give participants insights into how to involve everyone in your innovation efforts, explore the difference between digital transformation and digital strategy, how to incorporate design thinking in a healthcare context, and provide an opportunity to get hands-on experience with The Experiment Canvas™ from my forthcoming Human-Centered Innovation Toolkit™.

The Experiment Canvas by Braden Kelley

The Experiment Canvas™ is one of the many tools that I’ve already created for the Human-Centered Innovation Toolkit™, and it is an incredibly valuable tool for use by people following Design Sprint, Design Thinking or other innovation methodologies to craft and execute experiments.

If you’d like to get involved as a patron or premium sponsor to help finish toolkit development and distribution, please contact me.

Otherwise, I look forward to seeing you next week in New York City!

Connect with me on Twitter (@innovate) to orchestrate a meetup to learn about my work at Oracle or to sit down with me at the event to explore any of the powerful tools in the Change Planning Toolkit™ or Human-Centered Innovation Toolkit™.


Accelerate your change and transformation success

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Are Gas Stations the Future of Starbucks?

Are Gas Stations the Future of Starbucks?

Recently the Seattle Times published an article from the Washington Post highlighting a gas station in Maryland that has made the bold move of turning off its gas pumps and installing electric charging stations in their place. Which got me thinking…

Given that in the early days of automobiles you had to go to the pharmacy and buy gasoline in open containers before an evolution began to curbside gas pumps before finally arriving at the drive thru format we have today, why would it be crazy to think that we are due for the next reinvention of refueling now that electric vehicles are beginning to catch on?

And what might a “gas” station v5.0 look like?
(the first four generations being pharmacy, curbside, drive thru full serve, and self serve)

Curbside Gas Station

Given that it takes 15-30 minutes to quickly recharge an electric car, a “gas” station v5.0 may very well end up looking like a Starbucks.

Are people going to want to hang out in their cars while they recharge?

Wouldn’t they rather chill out in a Starbucks sipping on a latte (or a hot chocolate) while they wait for enough juice to keep rolling down the road?

So shouldn’t Starbucks be considering entering the “gas” station business?

Or is the somewhat random growth of electric charging likely to continue?

The answer for me is of course both…

In urban environments I would imagine the trend of a lot of one-off charging stations to continue.

But if I were Starbucks I would look at the interstate highway system and consciously set up Starbucks locations next to gas stations and install electric vehicle charging stations as part of the design. That way you get business from the large number of internal combustion drivers and the small number of electric vehicle drivers now, while those numbers gradually invert over time.

Starbucks Electric Charting Station

Maybe Starbucks could even do a deal with Tesla Motors like they did with Fred Meyer (a small superstore chain with groceries that is part of the Kroger family). Or maybe Nissan or GM want to get in on the action instead.

What do you think?

Image credits: Starbucks, American Oil & Gas Historical Society, Chargepoint


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Join Me at Innovation Leader’s IMPACT 2019 in San Francisco

Join Braden Kelley at Innovation Leader's IMPACT 2019 in San Francisco

Want to find out how to learn fast instead of failing fast?

Join me in San Francisco, CA next month – October 22-24, 2019 at Innovation Leader’s IMPACT 2019, their annual conference where innovation leaders from organizations around the world will meet to share innovation best practices.

I’ll be doing a keynote and workshop that will give participants hands-on experience with The Experiment Canvas™ from my forthcoming Human-Centered Innovation Toolkit™.

The Experiment Canvas by Braden Kelley

The Experiment Canvas™ is one of the many tools that I’ve already created for the Human-Centered Innovation Toolkit™, and it is an incredibly valuable tool for use by people following Design Sprint, Design Thinking or other innovation methodologies to craft and execute experiments.

If you’d like to get involved as a patron or premium sponsor to help finish toolkit development and distribution, please contact me.

Otherwise, I look forward to seeing you next month in San Francisco!

Connect with me on Twitter (@innovate) to orchestrate a meetup to learn about my work at Oracle or to sit down with me at the event to explore any of the powerful tools in the Change Planning Toolkit™ or Human-Centered Innovation Toolkit™.


Accelerate your change and transformation success

Subscribe to Human-Centered Change & Innovation WeeklySign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.

Leading Digital Transformation – The Interview

Braden Kelley interviewed by Rob Llewellyn for the Leading Digital Transformation podcast

Recently I had the opportunity to sit down with Rob Llewellyn for his Leading Digital Transformation podcast, and discuss how most organizations fail at innovation because they fail at change. They may aspire to innovate but often struggle and continue to lose pace along the fast-moving business landscape. During the discussion I share some ways organizations can get better at innovation, change, and transformation.

Click the play button above to listen to what I have to say about innovation, digital transformation and change in my interview with Rob.

Or choose your favorite listening platform for the interview here

You can listen to the interview on Spotify, Soundcloud, Stitcher, Apple or Google and pick up my two books here:


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The Role of Design Thinking in Business Innovation

The Role of Design Thinking in Business Innovation

GUEST POST from Art Inteligencia

Design thinking is a problem-solving process that starts with the customer and their needs, and works backwards to come up with innovative solutions that meet those needs. It is a process that puts the user at the center of the solution, and allows companies to innovate in order to stay ahead of their competition. Design thinking is an invaluable tool for businesses that are looking to innovate, as it helps them create better customer experiences and develop new products and services.

When it comes to business innovation, design thinking can play a critical role. It is a powerful tool for understanding customer needs and developing innovative solutions that meet those needs. Design thinking can be applied to any business situation and can help companies identify opportunities for improvement, develop new products and services, and create better customer experiences.

To illustrate the value of design thinking in business innovation, let’s look at two case studies.

Case Study 1: Airbnb

Airbnb is a hospitality company that uses design thinking to innovate. Airbnb used design thinking to create an experience that was tailored to the customer’s needs. Instead of offering a traditional hotel experience, Airbnb focused on providing an experience that was personal, affordable, and convenient. They used design thinking to create a platform that allows users to rent out their homes for short-term stays. By understanding the customer’s needs and focusing on creating an experience tailored to those needs, Airbnb was able to create a platform that revolutionized the hospitality industry.

Case Study 2: Twitter

Twitter is a social media platform that uses design thinking to innovate. Twitter used design thinking to create a platform that was tailored to the customer’s needs. They focused on creating a platform that was easy to use, allowed users to express their opinions, and connected people around the world. By understanding the customer’s needs and focusing on creating an experience tailored to those needs, Twitter was able to create a platform that revolutionized the way people communicate online.

Conclusion

These case studies illustrate the power of design thinking in business innovation. Design thinking helps companies understand customer needs and develop innovative solutions that meet those needs. It is a powerful tool for businesses that are looking to innovate and create better customer experiences.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pixabay

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Five Keys to Doing Good Ethnographic Research

Five Keys to Doing Good Ethnographic Research

GUEST POST from Art Inteligencia

Ethnographic research is a powerful tool for understanding the beliefs, behavior, and culture of a given population or group. It is a powerful tool for gaining insight into the lived experiences of a particular group and can be used to inform policy, decision making, and marketing. Ethnographic research involves observing and recording the social interactions and activities of a particular group in their natural environment. The following are some key tips to help ensure a successful ethnographic research project.

1. Specify Your Objectives

Before embarking on an ethnographic research project, it is important to set out clear objectives. Having a clear goal and objectives will help to ensure that the research is conducted in a focused and productive way. It is also important to consider the time and resources available for the research project, as these will have an impact on the depth and breadth of the research that can be conducted.

2. Choose the Right Location

Choosing the right location is essential when doing an ethnographic research project. The researcher should select a location that is accessible and provides an opportunity to observe the target group in their natural environment. It is also important to ensure that the location is safe and secure, as well as respectful of the privacy of the participants.

3. Develop a Research Plan

Developing a research plan is essential for successful ethnographic research. The research plan should include a timeline for data collection, an assessment of the resources available, and a detailed method for data collection. It is important to consider the ethical implications of the research and to develop a plan for protecting the participants’ rights and privacy.

4. Gather Data

The data gathering stage of an ethnographic research project is arguably the most important. Ethnographic research should involve the collection of both quantitative and qualitative data. This includes gathering data through observation, interviews, and other methods. The researcher should strive to gain a deeper understanding of the target group and their culture through the collection of data.

5. Analyze the Data

Once the data has been collected, it is important to analyze it in order to gain insights into the beliefs, behavior, and culture of the target group. This can be done through a variety of methods, including statistical analysis, content analysis, and thematic analysis. The researcher should strive to draw meaningful conclusions from the data that can inform policy, decision making, and marketing.

Ethnographic research can be an invaluable tool for gaining an understanding of the beliefs, behavior, and culture of a particular group. However, it is important to ensure that a well-thought-out research plan is in place, and that the right data is gathered and analyzed in a meaningful way. Following these tips should help ensure a successful ethnographic research project.

Image credit: Pixabay

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Understanding and Overcoming Innovation Barriers

Understanding and Overcoming Innovation Barriers

GUEST POST from Chateau G Pato

Introduction

Innovation is the process of introducing new ideas, products, or processes to the marketplace. It’s a key driver of growth and progress in any organization. Unfortunately, there are often barriers to innovation. These barriers can be both internal and external, and can range from a lack of resources to cultural resistance to change. It’s important to understand these barriers in order to develop strategies for overcoming them. Here, we’ll discuss some of the most common innovation barriers and provide some case study examples to illustrate the types of approaches organizations can take to overcome them.

Common Innovation Barriers

1. Lack of Resources: One of the most common barriers to innovation is a lack of resources. Organizations often lack the financial resources, personnel, and other resources needed to bring an innovative idea to fruition. This is especially true for small businesses and startups.

2. Risk Aversion: Another common barrier to innovation is risk aversion. Organizations are often hesitant to invest in innovative ideas, for fear of wasting resources or losing money. This can be a major obstacle to successful innovation.

3. Cultural Resistance to Change: Change can be difficult for any organization, and some organizations are resistant to change due to cultural norms or values. This can be a major obstacle to successful innovation.

4. Lack of Leadership Support: Innovation often requires the support and commitment of senior leaders. Without this support, it can be difficult to move forward with an innovative idea.

Case Studies

1. Google: Google is an example of a company that has overcome its innovation barriers. The company has a culture of experimentation and embraces failure as part of the innovation process. It has established processes for testing and iterating on ideas, and has created a culture where employees feel empowered to take risks.

2. Apple: Apple is another example of a company that has overcome its innovation barriers. The company has a culture of creativity and collaboration, which encourages employees to think outside the box. Apple also invests heavily in research and development, and has created a culture where employees feel empowered to take risks and experiment with new ideas.

Conclusion

Innovation can be a major driver of growth and progress for any organization. However, there are often barriers to innovation. It’s important to understand these barriers in order to develop strategies for overcoming them. The case studies discussed here illustrate the types of approaches organizations can take to overcome these innovation barriers. By understanding the barriers and developing strategies to overcome them, organizations can unlock their potential for success.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

EDITOR’S NOTE: Braden Kelley’s great book Stoking Your Innovation Bonfire is all about identifying and removing barriers to innovation. I encourage you to check it out!

Image credit: Pixabay

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Design Thinking and its Impact on Human-Centered Design

Design Thinking and its Impact on Human-Centered Design

GUEST POST from Chateau G Pato

Design thinking is an iterative process used to create innovative solutions to complex problems. It involves a holistic approach to understanding and addressing issues related to human needs, technology, and the environment. This approach has had a profound impact on the way human-centered design is approached, giving designers more tools to create meaningful experiences for users.

Design thinking is a creative process that begins with understanding the user. It involves empathizing with their wants, needs and motivations, and using this knowledge to develop creative solutions. Designers use this process to identify opportunities for improvement, and to create innovative products, services, and experiences.

At the core of design thinking is the concept of human-centered design. Human-centered design puts the user at the center of the design process, focusing on their needs and desires, and designing for them instead of for the designer. This approach focuses on creating solutions that are tailored to the user, rather than solutions that are merely aesthetically pleasing or technically sophisticated.

One example of the impact of design thinking on human-centered design is the development of “experience design.” Experience design is a process used to create an emotional connection between a product, service or experience and the user. It involves understanding the user’s needs, desires, and motivations, and designing an experience that meets them. By focusing on the user’s needs, experience design can create a more meaningful and personal experience for the user.

Another example of the impact of design thinking on human-centered design is the development of “service design.” Service design is a process used to create a positive customer experience by understanding their needs, desires, and motivations, and designing an experience that meets them. This approach focuses on creating solutions that are tailored to the customer, rather than solutions that are merely aesthetically pleasing or technically sophisticated. Service design can help companies create a unique and personal experience for their customers, which can lead to increased loyalty and engagement.

Design thinking and human-centered design have revolutionized the way designers approach creating solutions for users. By putting users at the center of the design process, designers are able to create solutions that are tailored to their needs and desires. This has led to more meaningful experiences for the user, and has revolutionized the way products, services, and experiences are designed.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pixabay

Subscribe to Human-Centered Change & Innovation WeeklySign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.