Category Archives: Change

Change Leadership in the Workplace: Strategies for Success

Change Leadership in the Workplace: Strategies for Success

GUEST POST from Art Inteligencia

Organizational change is an inevitable part of any workplace, and successful change leadership can provide an invaluable competitive advantage. While many organizations struggle to effectively manage transformation initiatives, effective change leadership is both achievable and essential for workplace success. There are several strategies that organizations can take to ensure successful change leadership in the workplace.

1. Clear Goals and Objectives

The most successful change leadership initiatives begin by identifying clear goals and objectives that are both actionable and measurable. Outlining measurable goals gives organizations a framework for tracking progress, and as well as a roadmap to guide their organizational change efforts. Leaders should set realistic goals, and provide employees with tangible updates to track their progress.

2. Engagement and Communication

In times of change, actively engaging employees and keeping them informed is essential. Leaders must communicate the organization’s new vision to employees, as well as their role in helping move the organization forward. Leaders should create strategies for effective communication, and develop tools to inform stakeholders, such as newsletters, webinars, and town halls.

3. Leading by Example

Leaders should not underestimate the value of showing their commitment to change and leading by example. Leaders should demonstrate a transparent and effective process for implementing change initiatives, thereby creating an open and inclusive working environment. Leaders should involve employees and colleagues in the discussion, and give serious consideration to their ideas and suggestions.

The strategies discussed above can be illustrated through the following two case studies.

Case Study #1 – X Corp.

X Corp. is a multinational organization with offices in seven countries. The organization was in need of a major organizational transformation in order to maintain its competitive advantage. Executive leadership began by identifying clear goals and objectives. The organization then formed a team to outline and develop a comprehensive transformation plan. During this time, executive leadership actively engaged employees by providing regular updates, and soliciting feedback and input through town halls and survey initiatives. Finally, X Corp. demonstrated their commitment to the success of the organizational transformation by involving key staff in the strategic planning process.

Case Study #2 – Y Corp.

Y Corp. is a manufacturing organization that recently underwent a major restructuring. In preparation for the change, executive leadership identified clear objectives, and provided stakeholders with updates and resources. As part of their change leadership efforts, leadership sought feedback from employees, and demonstrated their commitment to change by putting the new organizational policies into practice. To ensure that employees felt engaged and involved in the transition, Y Corp. held town hall meetings, and created a task force to solicit and integrate employee suggestions into the new organizational structure.

Conclusion

With effective change leadership, an organization can create a strong foundation for organizational success. By identifying clear goals and objectives, actively engaging employee stakeholders, and leading by example, organizations can mitigate the risks of disruption and establish strong foundations for transformation.

Image credit: Pixabay

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FINAL DAY – Insane Cyber Deal on My Latest Book

Charting Change

Every so often something comes through your inbox that seems too good to be true.

Today was one of those times when an email dropped into my inbox stating that Palgrave Macmillan, the publisher of my latest book Charting Change is offering it at a ridiculous Cyber Week Sale price of $9.99 on the USA web site.

USA – https://www.palgrave.com/us/book/9781137536952

There is also a European web site offering it for 9,99 Euros if you need it:

EUROPE – https://www.palgrave.com/gp/book/9781137536952

You can either get the eBook with INSTANT DOWNLOAD or the hardcover with FREE SHIPPING – It’s your choice!

IMPORTANT CAVEAT: According to the email, this deal ends December 3, 2019

Here is a blurb about the book from the web site to give you a sense of the value it will deliver to your organization:

Research shows that up to seventy percent of all change initiatives fail. Let’s face it, change is hard, as is getting an organization on board and working through the process. One thing that has been known to be effective is onboarding teams not only to understand this change, but to see the process and the progress of institutional change. Charting Change will help teams and companies visualize this complicated process. Kelley has developed the Change Planning Canvas™, which enables leadership and project teams to easily discuss the variable that will influence the change effort and organize them in a collaborative and visual way. It will help managers build a cohesive approach that can be more easily embraced by employees who are charged with the actual implementation of change. This book will teach readers how to use this visual toolkit to build a common language and vision for implementing change.

Here are the links for you again to take advantage of this offer ending December 3, 2019:

USA – https://www.palgrave.com/us/book/9781137536952 (only $9.99)
EUROPE – https://www.palgrave.com/gp/book/9781137536952 (only 9,99 Euros)

Hardcover or eBook!

Coupon Code: CYBER19PAL

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SPECIAL BONUS: Anyone who buys a copy of the book will get FOR FREE 26 of the 50+ tools in the Change Planning Toolkit™ – INCLUDING a copy of the Change Planning Canvas™

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If $9.99 is still too much of a barrier to break through to accelerate your change capability, then go ahead and grab the 10 free tools, including a visualization of the Association of Change Management Professionals (ACMP) Standard for Change Management® and my popular & powerful collaborative Visual Project Charter™.

 

What People Are Saying

Daniel H Pink“There’s no denying it: Change is scary. But it’s also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes.”

– Daniel H. Pink, author of Drive and To Sell is Human

Eric Hieger“Thoughtful, thorough, and practical is the rare blend that Braden has achieved in this Change Management field guide. Much more than a series of tactics, Charting Change will explicitly, sequentially, and visually help users create a diverse set of experiences for stakeholders that will most certainly increase likelihood of success.”

– Eric D. Hieger, Psy.D., Business Transformation and Change Leadership Practice Lead at ADP

Phil McKinney“Braden Kelley and his merry band of guest experts have done a nice job of visualizing in Charting Change how to make future change efforts more collaborative. Kelley shows how to draw out the hidden assumptions and land mines early in the change planning process, and presents some great techniques for keeping people aligned as a change effort or project moves forward.”

– Phil McKinney, retired CTO for Hewlett-Packard and author of Beyond the Obvious

Denise Fletcher“As the pace of change speeds up, the market disruptions and resulting changes can be daunting for all. We all wish we could predict how change will affect our business, our market and our people. No matter what business area you come from, change affects us all and can produce great outcomes when managed well. In Braden Kelley’s newest book, Charting Change, he provides a terrific toolkit to manage this process and make it stick.”

– Denise Fletcher, Chief Innovation Officer, Xerox

Marshall Goldsmith“Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it.”

– Marshall Goldsmith is the #1 New York Times bestselling author of Triggers, MOJO and What Got You Here Won’t Get You There


Accelerate your change and transformation success

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Gotten Your ACMP Standard for Change Management® Visualization Poster Yet?

Project management professionals have the Project Management Body of Knowledge (PMBOK) maintained by the Project Management Institute (PMI) in support of the certification of Project Management Professionals (PMP) to guide their efforts. Change management professionals meanwhile have The Association of Change Management Professionals (ACMP) Standard for Change Management, also referred to as ACMP’s Standard.

ACMP Standard Components

The main components of the standard according to the ACMP brochure include:

  1. Evaluating Change Impact and Organizational Readiness
    • Reviews the overall change and how it will impact the organization
    • Establishes whether the organization is ready and able to handle the proposed change

  2. Formulating Change Management Strategy
    • Develops the approach for moving an organization from current state to desired future state in order to achieve specific organizational outcomes

  3. Developing Change Management Plans
    • Documents the scope, actions, timelines and resources needed to deliver the change

  4. Executing Change Management Plans
    • Addresses the implementation processes for performing the change activities by monitoring, measuring, and controlling delivery against baseline plans

  5. Closing the Change Management Effort
    • Documents the actions and resources needed to close the change once the Change Management Strategy is achieved and activities are deemed sustainable and maintainable

But managing change is extremely complicated and there is much more involved in doing it well than can be achieved just looking at these five high level phases, so there is a lot more detail contained in ACMP’s Standard, highlighted for you below:

5.1 Evaluate Change Impact and Organizational Readiness
— 5.1.1 Define the Change
— 5.1.2 Determine Why the Change is Required
— 5.1.3 Develop a Clear Vision of the Future State
— 5.1.4 Identify Goals, Objectives, and Success Criteria
— 5.1.5 Identify Sponsors Accountable for the Change
— 5.1.6 Identify Stakeholders Affected by the Change
— 5.1.7 Assess the Change Impact
— 5.1.8 Assess Alignment of the Change with Organizational Strategic Objectives and Performance Measurement
— 5.1.9 Assess External Factors that may Affect Organizational Change
— 5.1.10 Assess Organization Culture(s) Related to the Change
— 5.1.11 Assess Organizational Capacity for Change
— 5.1.12 Assess Organizational Readiness for Change
— 5.1.13 Assess Communication Needs, Communication Channels, and Ability to Deliver Key Messages
— 5.1.14 Assess Learning Capabilities
— 5.1.15 Conduct Change Risks Assessment
5.2 Formulate the Change Management Strategy
— 5.2.1 Develop the Communication Strategy
— 5.2.2 Develop the Sponsorship Strategy
— 5.2.3 Stakeholder Engagement Strategy
— 5.2.4 Develop the Change Impact and Readiness Strategy
— 5.2.5 Develop the Learning and Development Strategy
— 5.2.6 Develop the Measurement and Benefit Realization Strategy
— 5.2.7 Develop the Sustainability Strategy
5.3 Develop the Change Management Plan
— 5.3.1 Develop a Comprehensive Change Management Plan
— 5.3.2 Integrate Change Management and Project Management Plans
— 5.3.3 Review and Approve the Change Plan in Collaboration with Project Leadership
— 5.3.4 Develop Feedback Mechanisms to Monitor Performance to Plan
5.4 Execute the Change Management Plan
— 5.4.1 Execute, Manage, and Monitor Implementation of the Change Management Plan
— 5.4.2 Modify the Change Management Plan as Required
5.5 Complete the Change Management Effort
— 5.5.1 Evaluate the Outcome Against the Objectives
— 5.5.2 Design and Conduct Lessons Learned Evaluation and Provide Results to Establish Internal Best Practices
— 5.5.3 Gain Approval for Completion, Transfer of Ownership, and Release of Resources

Obviously there is a lot more value in looking at this more complete view of the content of ACMP’s Standard than in looking at the five components of the standard. A number of different people provided input into ACMP’s Standard and so there is a lot of good information in it, and I’d encourage you to download it and check it out. For my part, I’ve been all the way through it as part of the research for my new book Charting Change, in part because I wanted to ensure that my new book and the accompanying Human-Centered Change methodology are consistent with ACMP’s Standard so that practicing change management professionals can pick up my Change Planning Toolkit™ and begin using it right away to simplify their change planning process and increase their rate of successful change adoption.

ACMP Standard Visualization

Click to access this ACMP Standard for Change Management visualization as a FREE scalable 11″x17″ PDF download

Click to access this ACMP Standard for Change Management visualization as a FREE scalable 35″x56″ PDF poster size download

But the ACMP’s Standard for Change Management, because of its breadth, can be difficult for people to digest and easily access quickly and so to help with that challenge I have created a visualization of the standard (pictured above) as a scalable 11”x17” free download for people to download and share with others or post on their cubicle or office wall for easy reference, with a free 35”x56” poster size version available now too! The visualization will help you see at a glance how the main components and all of their sub-components inter-relate and come together to create a comprehensive approach to change management. I hope you download and enjoy the ACMP Standard for Change Management visualization, share it freely with your friends and colleagues, and get added value from the other free downloads from the Change Planning Toolkit™!

Buy the Change Planning Toolkit™ NowNow you can buy the Change Planning Toolkit™ – Individual Bronze License here on this web site now that the book has launched.

One good place to get it printed at the 35″x56″ size to put up on your wall for your cross-functional project charter collaborative meeting is PosterPrintHouse.com for about $50.00 plus or minus depending on any specials they might be running.

The ACMP Standard for Change Management®:

  • Outlines generally accepted practices, processes, tasks and activities used by change management practitioners across multiple roles, organizations and industries.
  • Provides a clear and consistent vocabulary of essential change management terminology and offers guidance for organizational change mgmt. for any type of change.
  • Supports organization decision making regarding change management resources.

So grab the 35″x56″ poster size free download and get yourself a copy of the book:

Keep innovating and making positive change!


Accelerate your change and transformation success

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Change Leadership and Embracing Uncertainty

Change Leadership and Embracing Uncertainty

GUEST POST from Art Inteligencia

Change management is a critical component of effective organizational leadership. Leaders must be able to guide their organizations through periods of change and uncertainty, while also inspiring their teams to stay motivated and engaged. Adaptive change leaders are an increasingly important asset as organizations are constantly met with unexpected disruption and uncertainty. In order to thrive, organizations must be willing to embrace change and look towards creative solutions to the unexpected challenges that arise.

Change leaders must understand that there is risk involved in uncertainty and must be willing to demonstrate their commitment to a successful transformation process. Adaptive change leaders team up with change agents to help drive successful change initiatives within their organizations. Together, they must communicate effectively to ensure the process runs smoothly. This involves the development of an effective plan of action and ensuring that everyone in the organization is on the same page. Leaders must be able to identify and leverage the strengths of their team and help them understand the importance of the change they are going through.

While change is challenging, organizations must be prepared to learn and grow as they experience unexpected disruption. There are a wealth of examples of organizations who embraced uncertainty and have seen success as a result.

Case study 1: Amazon

Amazon is an example of an organization that has faced significant disruption and learned to adapt accordingly. Founder Jeff Bezos had to make strategic decisions to change the company’s structure in order to remain competitive and continue to grow. He changed the organizational structure from a product-driven to a customer-centric company and reinvented its core competencies. By becoming more customer-focused, Amazon was able to capitalize on new opportunities and to continue to expand.

Case study 2: Starbucks

Starbucks is another example of an organization that successfully embraced uncertainty. When the company was faced with rising competition, CEO Howard Schultz decided to double down on what the company stood for — offering premium coffee experiences, excellent customer service, and a unique atmosphere. Schultz saw an opportunity to differentiate Starbucks and began to make bold moves to create a customer experience like no other. This allowed Starbucks to remain competitive and continue to grow despite increased competition.

Conclusion

These cases demonstrate the power of effective change leadership and how organizations can successfully embrace uncertainty in order to remain competitive. Change leaders must understand the importance of staying ahead of the curve and have the ability to identify and leverage existing strengths to ensure success. By teaming up with change agents and having an open and collaborative approach, change leaders can create an atmosphere of trust and enthusiasm to help their organizations successfully navigate disruption.

Image credit: Pexels

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Organizational Change: The Different Types and Their Impact

Organizational Change: The Different Types and Their Impact

GUEST POST from Chateau G Pato

Organizational change can be defined as a process in which an organization alters its structures, processes, personnel, technologies, and/or culture to accommodate a desired new state. Organizations must frequently address changes in order to remain competitive, no matter the size or industry. However, organizations often struggle with the process of managing change both internally and externally.

Organizational change is typically divided into four distinct categories: structural change, technological change, cultural change, and process change. Each of these categories has different types of changes associated with them, and each requires a unique approach to successful execution. Understanding how each type of organizational change works is important for formulating an effective change-management plan.

Structural Change

Structural change focuses on redefining the organization’s hierarchy and responsibilities to better suit the needs of the organization in the present and future. This type of change can affect the whole organization or a particular department.

For example, a company might restructure its operations to better meet customer demands. This can manifest in different ways, such as downsizing or reallocating resources to different areas, or cutting out certain operations that are no longer profitable.

Technological Change

Technological change affects an organization’s use of technology. With the rapid advances in technology, organizations must stay abreast of these developments in order to remain competitive. This type of change can help organizations streamline their processes, facilitate better collaboration between different departments, and even save money on operational costs.

As an example, a company might introduce new software into their daily operations. Doing so can enhance their workflow, automate certain tasks, and help them become more efficient.

Cultural Change

Cultural change handles an organization’s internal changes in belief systems and attitudes. This type of change encourages employees to adopt new practices and behaviors that foster collaboration and innovation in the workplace. An organization usually revises its mission statement and core values in order to accomplish this.

For example, a company might want to establish an open-door policy for its employees, which gives them a direct line to executives and encourages a more collaborative workplace.

Process Change

Process change covers an organization’s workflow, procedures, and protocols. It basically looks at how an organization goes from point A to B when delivering a service or product. This type of change revolves around streamlining operations and making them more efficient.

An example of process change is when an organization adopts more rigorous quality control measures. Doing so allows the company to produce and deliver a better-quality product or service.

Case Study 1 – Structural Change

A large technology company was looking to expand into a new market. To do so, they needed to restructure their operations to better suit the new market. They implemented a number of changes, including downsizing certain departments, reallocating resources to other areas, and reorganizing personnel. This structural change enabled the company to effectively enter the new market.

Case Study 2 – Cultural Change

A construction company was looking to foster a more collaborative and innovative workplace. To do so, they established a new mission statement and core values that encouraged employees to think outside the box, solicit feedback from each other, and work together to reach their goals. This allowed the company to not only increase the productivity of their employees but also foster a more pleasant work environment.

Conclusion

Organizational change is a necessary part of any organization’s growth. There are four distinct types of organizational change, each with its own unique approaches and needs. Understanding these types and their implementation can go a long way in creating an effective change-management plan. With the right plan, an organization can ensure that they are able to competently and efficiently manage change in their organization.

Image credit: Pexels

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The Art of Adaptability: How to Respond to Changing Market Conditions

The Art of Adaptability: How to Respond to Changing Market Conditions

GUEST POST from Art Inteligencia

Adapting to changing market conditions is paramount for any business that wants to stay relevant and successful. With the rapid pace of globalization and technological advancements, companies must learn how to quickly adjust in order to remain competitive. Now more than ever, businesses must be flexible and agile to respond to shifts in consumer preferences and other market fluctuations.

In this article, we will be exploring the art of adaptability, and the necessary steps businesses should take in order to stay agile and capitalize on new opportunities.

Understanding Change

The first step in remaining competitive in a changing market is to understand the changing conditions. Companies should pay close attention to customer feedback and industry trends so that they can identify and capitalize on potential opportunities. This knowledge will also help businesses anticipate and prepare for upcoming challenges, allowing them to move faster and with greater confidence.

Taking Action

Once the business has identified areas of opportunity, it must then take action to capitalize on them. This may involve shifting internal strategies or launching new products or services. Companies should be willing to take risks and be creative in order to remain competitive.

The speed of implementation is a key factor here. Companies should evaluate the impact of their decisions quickly and adjust accordingly. This could mean responding quickly to customer feedback or modifying existing strategies based on market conditions.

Case Study 1 – Airbnb

Airbnb is one of the most successful companies when it comes to adapting to changing market conditions. After the 2008 economic crisis, Airbnb shifted from a slow-growth business model and started to focus on mass market growth. The company invested heavily in marketing, developed an online marketplace platform, and created a popular rewards program. Through this aggressive growth strategy, Airbnb quickly established itself as a leader in the vacation rental industry.

Case Study 2 – Amazon

Amazon is another example of a company that has been able to adapt to changing market conditions. After the success of its retail business, Amazon expanded into a range of other sectors, from cloud computing to streaming services. The company also invested heavily in artificial intelligence and automation technologies to keep ahead of trends and maximize efficiency. By remaining agile, Amazon has been able to quickly identify and capitalize on new opportunities, and remain competitive in an ever-evolving market.

Conclusion

Adapting to changing market conditions is essential for businesses of all sizes. Companies must understand the changing conditions and quickly take action to capitalize on new opportunities. By staying flexible and agile, businesses can remain competitive and take advantage of the latest trends to remain successful.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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Change Leadership in the Digital Age

Change Leadership in the Digital Age

GUEST POST from Chateau G Pato

In the digital age, it is no longer feasible for organizations to rely solely on traditional leadership styles and practices to effectively drive change. With digital advancements exponentially increasing in recent years, the way in which organizations approach change leadership must evolve along with it. In order to remain competitive in the modern and ever-changing world, leaders must be willing to employ innovative approaches that utilize digital tools and incorporate ideas from across the organization.

Organizations that successfully lead change in the digital age need to fundamentally shift their organizational culture to one that is driven by digitalization. This requires them to empower their workforce, proactively anticipating change and utilizing data and digital technologies to drive more agile and effective change management.

Case Study 1: 21st Century Fox

21st Century Fox is a great example of a business that has embraced change leadership in the digital age. They have invested heavily in digital technologies to streamline their internal processes, while also introducing a range of innovative initiatives aimed at driving cultural and operational change. This includes the regular use of virtual reality based training, as well as the implementation of agile working practices. Leadership is responsible for facilitating the changes required to enable this modern way of working. They ensure that employees understand and embrace the change, engaging with them and introducing flexible working practices to support this.

Case Study 2: IBM

IBM is another organization that has embraced digital leadership to drive change. As part of their transformation strategy, IBM set up a dedicated digital innovation team to drive the organization’s digital evolution and pioneer new areas of growth. This team is responsible for looking at new technologies and ensure they are implemented in an efficient and effective way. They also provide guidance for employees who need support in understanding the impact of new technologies. Through this team, IBM has developed an agile working culture which encourages its workforce to think innovatively and use digital tools to better serve customers.

Conclusion

These are just two examples of businesses leading successful change in the digital age, but the principles they have used to achieve this remain the same. To successfully and efficiently drive change in the digital era, organizations must invest in digitalization, engage all levels of staff, embrace an agile mindset and utilize data and digital technologies.

Image credit: Pixabay

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Overcoming Resistance to Change in the Workplace

Overcoming Resistance to Change in the Workplace

GUEST POST from Art Inteligencia

Change is an inevitable part of today’s workplace. Whether driven by external forces such as technology, or internal factors such as restructuring, it’s important to know how to effectively manage resistance to change in the workplace. Employees have their own preferred ways of carrying out their job, and asking them to change the way they’re working can be disruptive. Here we will explore some key strategies for managing resistance to change, illustrated with case study examples.

Understand the Underlying Cause

The first step to overcoming resistance to change in the workplace is to understand exactly why employees are resisting the change. It could be due to a lack of information or understanding, simply being comfortable with the status quo, or it could be driven by office politics or a fear of the unknown. Once the underlying cause is understood it is easier to develop a plan to successfully manage the resistance.

For example, when Cupcake Company rolled out a new online customer ordering platform, employees were hesitant to get on board with the change. After flagging this resistance with management, they realized that employees didn’t have enough meaningful information about how the new system worked. They quickly organized training sessions to explain the new process, and started to monitor who was using the system to fine-tune it where needed.

Engage and Involve Everyone Who Will Be Affected

It’s important to engage and involve employees who will be affected by the change. This will help to build a sense of ownership and responsibility for the change, and will give them the opportunity to provide feedback and suggestions for how the change could be better managed.

For example, when the Retail Store began introducing self-checkout into its stores, they gathered a team of employees from diverse backgrounds to be ‘change champions’. These change champions were responsible for educating their peers about the benefits of the new system and encouraging them to adopt it. They also gave active feedback to the management team about any issues or problems they were facing. This approach helped to ensure that everyone involved was bought into the changes and invested in their success.

Communicate and Promote the Benefits

Employees will be more likely to accept a change if they understand the benefits of it. Companies should communicate and promote the benefits of the proposed change before it is implemented, and keep the lines of communication open throughout to ensure that employees are kept informed of developments.

For example, when a manufacturer was introducing robotic automation, they used a mix of in-person and virtual events to communicate the benefits of the new system to their workforce. They showed their employees how the new system could help free up their time for more value-added tasks, and offered skills development and training opportunities for those who wanted to gain experience in the new area. By focusing on the tangible value that employees could get from the new system, they were able to create a more positive outlook on the change.

Create a Supportive Environment

A supportive environment is essential to help employees embrace change. This can involve mentorship programs, workshops, and activities that allow employees to practice their new skills and exchange ideas on how to optimise the change.

For example, when a tech company launched its new cloud software, they dedicated a team of “change ambassadors” who acted as role models and mentors for other employees. They held regular knowledge sharing sessions and open forums to discuss ideas about how to make the most of the new system. The ambassadors also ran practice sessions for those who were new to the software and led workshops to help employees build confidence in their new skills. This approach created an open and supportive environment in which employees were comfortable to try out the new system and learn from their mistakes.

Building a Culture of Change

Forming a culture of change takes time, but it is worth investing in. Management should encourage employees to take ownership of the change and be proactive in creating new opportunities to optimize the system. This could involve setting incentives for employees who come up with innovative solutions, or implementing process improvement initiatives that allow everyone in the organization to contribute to the change process.

For example, when an accounting firm began introducing automation, they implemented a quarterly “change feedback” program. This program allowed employees to provide feedback and suggestions on how the automation process could be improved, and rewards those who came up with the most innovative ideas. By inviting the entire organization to be part of the change initiative, the firm was able to better manage resistance to change and speed up the transition process.

Conclusion

Change is often disruptive, but it is also an essential part of staying competitive and innovative. Through understanding the underlying cause, engaging and involving everyone who will be affected, communicating and promoting the benefits, creating a supportive environment, and building a culture of change, companies can successfully manage resistance to change in the workplace and find new ways to optimize their systems.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pexels

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Changing Mindsets: How to Take a Creative Approach to Business Challenges

Changing Mindsets: How to Take a Creative Approach to Business Challenges

GUEST POST from Art Inteligencia

Businesses of all sizes are constantly presented with a range of unique challenges that can disrupt operations, stretch resources, and inhibit growth. To successfully navigate these challenges and put a business on an upward trajectory, leaders need to employ creative problem-solving tactics and be willing to change their mindset. By taking a new approach to business challenges, leaders can find new solutions and put businesses on a path to success.

Case Study 1 – Zomato

One of the best ways to embrace a creative approach to problem-solving is by exploring examples from other businesses that have encountered similar challenges. For instance, Zomato, a New Delhi based restaurant search and delivery service, encountered a significant challenge when it was unable to offer delivery services to certain areas because of a lack of resources. Despite this obstacle, the company was able to think outside the box and find a solution from an unlikely source – a network of independent delivery people. By leveraging this new resource, Zomato was able to deliver food to locations it previously had no access to.

Case Study 2 – Shinola

Another example of a company that successfully adopted a creative approach to problem-solving is Shinola, the upscale Detroit-based watch manufacturer. The brand faced a significant challenge when it needed to scale up production to meet the high demand for its products. Instead of outsourcing production, the company chose to create a highly skilled and trained workforce from the local population. Not only did this strategy allow Shinola to increase its production capacity, but it also helped the local Detroit economy and provided long-term employment opportunities for residents.

Conclusion

These examples demonstrate the importance of adopting creative problem-solving tactics and the value of taking a new approach to business challenges. By looking beyond traditional solutions and exploring different sources, leaders can find the answers they need to take their business to the next level.

Too often, businesses find themselves stuck in traditional and outdated approaches to problem-solving. To successfully navigate the ever-changing landscape of business, leaders need to be open to examining new solutions and embracing the concept of change. Innovation and creativity are key ingredients for success. By speaking to a variety of experts, looking at successful examples from other businesses, and embracing creative problem-solving tactics, leaders can take their business to new heights.

SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pexels

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Holacracy and Change Leadership: A Practical Guide

Holacracy and Change Leadership: A Practical Guide

GUEST POST from Art Inteligencia

When it comes to leading a successful organizational change, there are two key elements that are critical for success: holacracy and effective change leadership. Holacracy is a self-governing system of roles and rules designed to create organizational agility, remove decision-making bottlenecks, and empower teams. And change leadership is a set of tools, processes, and methods for implementing organizational change effectively. This guide will provide a practical overview of holacracy and change leadership and provide two case studies to illustrate how organizations have combined these two powerful approaches for successful change.

What is Holacracy?

Holacracy is an organizational system designed to reduce bureaucracy and increase organisational agility. Through the use of self-governing roles, rules, and processes, holacracy enables teams to self-organize and make decisions without hierarchical decision making. Teams are empowered to be shared decision makers and have the authority to make quick decisions and undertake adaptive actions.

What is Change Leadership?

Change leadership is a set of tools and techniques designed to implement change initiatives with minimal disruption, maximize the impact of change, and ensure a successful outcome. Change leadership allows for leaders to engage their teams in the process of change, ensure alignment, and create an environment that is conducive to change. It enables leaders to stay one step ahead of the change process and identify and address any issues or roadblocks that may arise.

Case Study 1: Netflix

Netflix is a great example of an organization that successfully combined holacracy and change leadership for successful change. After the introduction of the streaming service, the need for rapid decision making increased. To respond to this need, Netflix adopted a holacracy system to empower teams and remove bottleneck decision-making. By democratizing decision making, Netflix was able to quickly adapt to market changes and ensure up-to-date product offerings. Additionally,Netflix used the change leadership approach to ensure a smooth transition to the new system. They engaged employees in the process, defined clear goals and objectives, and clearly communicated the benefits and implications of the new system.

Case Study 2: Zappos

In 2015, Zappos transitioned from a traditional top-down organization to a holacratic self-governing organization. This transition was made to further the company’s mission of putting its employees first and creating an environment of empowerment and innovation. To ensure a smooth transition, Zappos employed change leadership. They identified key stakeholders and engaged them in the transformation process, communicated the benefits of the new system, and received input from employees to ensure understanding and support for the transition. This combination of holacracy and change leadership enabled Zappos to make the transition smoothly and ensure the long-term success of the organization.

Conclusion

By combining holacracy and change leadership, organizations can increase agility and ensure successful change initiatives. Holacracy enables teams to self-organize making decisions quickly, while change leadership ensures smooth transition and effective implementation of the change. The two case studies described in this guide showcase two successful examples of companies that have successfully combined holacracy and change leadership for successful change.

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