Tag Archives: Charting Change

Charting Change Mystery Deal

Charting Change for an Outstanding 2023

Wow! Exciting news!

From now until March 27, 2023 you can get up to a 45% discount on my latest best-selling book Charting Change – plus FREE shipping!

OR you can also save on the eBook!

You must go to SpringerLink for this Cyber Sale:

  • The offer is valid until March 27, 2023
  • Please use Mystery2023 at check-out to get your discount on books & eBooks*
  • Free shipping

Click here and enter the code Mystery2023 before checkout

*This offer is valid for English-language Springer, Palgrave, Apress books and eBooks and is redeemable on link.springer.com only. Titles affected by fixed book price laws, forthcoming titles and titles temporarily not available on link.springer.com are excluded from this promotion, as are reference works, handbooks, encyclopedias, subscriptions, or bulk purchases. The currency in which your order will be invoiced depends on the billing address associated with the payment method used, not necessarily your home currency. Regional VAT/tax may apply. Promotional prices may change due to exchange rates. This offer is valid for individual customers only. Booksellers, book distributors, and institutions such as libraries and corporations please visit springernature.com/contact-us. This promotion does not work in combination with other discounts or gift cards.

Charting Change for an Outstanding 2023

Charting Change for an Outstanding 2023

Wow! Exciting news!

From now until February 22, 2023 you can get a 40% discount on my latest best-selling book Charting Change – plus FREE shipping!

OR you can also save on the eBook!

You must go to SpringerLink for this Cyber Sale:

  • The offer is valid until February 22, 2023
  • Please use Bzecfn32w at check-out to get your discount on books & eBooks*
  • Free shipping

Click here and enter the code Bzecfn32w before checkout

*This offer is valid for English-language Springer books and eBooks in the aforementioned subject area(s) and is redeemable on link.springer.com only. Titles affected by fixed book price laws, forthcoming titles and titles temporarily not available on link.springer.com are excluded from this promotion, as are reference works, handbooks, encyclopedias, subscriptions, or bulk purchases. The currency in which your order will be invoiced depends on the billing address associated with the payment method used, not necessarily your home currency. Regional VAT/tax may apply. Promotional prices may change due to exchange rates. This offer is valid for individual customers only. Booksellers, book distributors, and institutions such as libraries and corporations please visit springernature.com/contact-us. This promotion does not work in combination with other discounts or gift cards.

Make 2023 the Year of Successful Change

Make 2023 the Year of Successful Change

Wow! Exciting news!

Because my book was one of the bestselling titles of 2022, from now until January 30, 2023 you can get a 40% discount on my latest book Charting Change!

OR you can also save on the eBook!

You must go to SpringerLink for this sale on the bestselling titles of 2022:

  • The offer is valid until January 30, 2023
  • Please use TOP2023 at check-out to get your discount on books & eBooks*

Click here and enter the code TOP2023 before checkout

*This offer is valid for English-language Springer, Palgrave, Apress books and eBooks and is redeemable on link.springer.com only. Titles affected by fixed book price laws, forthcoming titles and titles temporarily not available on link.springer.com are excluded from this promotion, as are reference works, handbooks, encyclopedias, subscriptions, or bulk purchases. The currency in which your order will be invoiced depends on the billing address associated with the payment method used, not necessarily your home currency. Regional VAT/tax may apply. Promotional prices may change due to exchange rates. This offer is valid for individual customers only. Booksellers, book distributors, and institutions such as libraries and corporations please visit springernature.com/contact-us. This promotion does not work in combination with other discounts or gift cards.

Charting Change for a Successful 2023

Charting Change for a Successful 2023

Wow! Exciting news!

From now until December 31, 2022 you can get a 50% discount on my latest best-selling book Charting Change – plus FREE shipping!

OR you can also save on the eBook!

You must go to SpringerLink for this Cyber Sale:

  • The offer is valid until December 31, 2022
  • Please use HOL50 at check-out to get your discount on books & eBooks*
  • Free shipping

Click here and enter the code HOL50 before checkout

UPDATE! — SECOND OPTION – You may not get free shipping, but the code PALHC may be another option to try if you are getting the physical book – it’s for 70% off select hardcovers

*This offer is valid for English-language Springer & Apress books and eBooks and is redeemable on link.springer.com only. Titles affected by fixed book price laws, forthcoming titles and titles temporarily not available on link.springer.com are excluded from this promotion, as are reference works, handbooks, yearbooks, encyclopedias, subscriptions, or bulk purchases. The currency in which your order will be invoiced depends on the billing address associated with the payment method used, not necessarily your home currency. Regional VAT/tax may apply. Promotional prices may change due to exchange rates. This offer is valid for individual customers only. Booksellers, book distributors, and institutions such as libraries and corporations please visit springernature.com/contact-us. This promotion does not work in combination with other discounts or gift cards.

Black Friday Cyber Deal on Charting Change

Black Friday Cyber Deal on Charting Change

Wow! Exciting news!

From now until November 30, 2022 you can get a 55% discount on my latest best-selling book Charting Change – plus FREE shipping!

You must go to SpringerLink for this Cyber Sale:

  • The offer is valid until November 30, 2022
  • Please use CYB22 at check-out to get your discount on books & eBooks*
  • Free shipping

Click here and enter the code CYB22 before checkout

*This offer is valid for English-language Springer & Palgrave books and eBooks and is redeemable on link.springer.com only. Titles affected by fixed book price laws, forthcoming titles and titles temporarily not available on link.springer.com are excluded from this promotion, as are reference works, handbooks, encyclopedias, subscriptions, or bulk purchases. The currency in which your order will be invoiced depends on the billing address associated with the payment method used, not necessarily your home currency. Regional VAT/tax may apply. Promotional prices may change due to exchange rates. This offer is valid for individual customers only. Booksellers, book distributors, and institutions such as libraries and corporations please visit springernature.com/contact-us. This promotion does not work in combination with other discounts or gift cards.

Creating the World’s Best Change & Transformation Book

The Perfect Change & Transformation BookOn Friday I was speaking with my publisher Palgrave Macmillan (now part of Springer) about doing a second edition of Charting Change.

This means that my publisher is interested in having me create a new version of Charting Change that would include most, if not all, of the content contained in the first edition, while also adding thousands of words of new insights (plus new pictures and tools).

This causes me to ask you the following questions:

  1. What human-centered change and transformation topics are missing from Charting Change?
  2. What information would the perfect change & transformation book contain?
  3. What tools do change management professionals and transformation leaders need to enjoy greater success in their jobs, projects, and programs?
  4. Toolkit subscribers – which of my new tools should I highlight in the second edition that I didn’t introduce in the first edition?
  5. Who do you think has something compelling to add to the conversation in an additional guest expert section in the book? And what is the topic you want to hear from them on?

Charting Change introduced my Human-Centered Change™ methodology and a suite of 50+ tools available for purchase (book buyers get access to 26 of the 50+ tools). That toolkit has since grown to a collection of 70+ tools available to toolkit subscribers.

Thank you so much to everyone who has supported the first edition thus far and also to my Human-Centered Change™ Toolkit subscribers.

I’m interested to hear in the comments below your thoughts on the questions above!
(or send me an email)

If you don’t already have a first edition copy of Charting Change, you can get one here:

https://www.amazon.com/dp/1137536950/
(support my sharing of free Human-Centered Change & Innovation tools and insights)

And don’t forget to download your Free Human-Centered Change Tools!

Subscribe to Human-Centered Change & Innovation WeeklySign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.

Gotten Your ACMP Standard for Change Management® Visualization Poster Yet?

Project management professionals have the Project Management Body of Knowledge (PMBOK) maintained by the Project Management Institute (PMI) in support of the certification of Project Management Professionals (PMP) to guide their efforts. Change management professionals meanwhile have The Association of Change Management Professionals (ACMP) Standard for Change Management, also referred to as ACMP’s Standard.

ACMP Standard Components

The main components of the standard according to the ACMP brochure include:

  1. Evaluating Change Impact and Organizational Readiness
    • Reviews the overall change and how it will impact the organization
    • Establishes whether the organization is ready and able to handle the proposed change

  2. Formulating Change Management Strategy
    • Develops the approach for moving an organization from current state to desired future state in order to achieve specific organizational outcomes

  3. Developing Change Management Plans
    • Documents the scope, actions, timelines and resources needed to deliver the change

  4. Executing Change Management Plans
    • Addresses the implementation processes for performing the change activities by monitoring, measuring, and controlling delivery against baseline plans

  5. Closing the Change Management Effort
    • Documents the actions and resources needed to close the change once the Change Management Strategy is achieved and activities are deemed sustainable and maintainable

But managing change is extremely complicated and there is much more involved in doing it well than can be achieved just looking at these five high level phases, so there is a lot more detail contained in ACMP’s Standard, highlighted for you below:

5.1 Evaluate Change Impact and Organizational Readiness
— 5.1.1 Define the Change
— 5.1.2 Determine Why the Change is Required
— 5.1.3 Develop a Clear Vision of the Future State
— 5.1.4 Identify Goals, Objectives, and Success Criteria
— 5.1.5 Identify Sponsors Accountable for the Change
— 5.1.6 Identify Stakeholders Affected by the Change
— 5.1.7 Assess the Change Impact
— 5.1.8 Assess Alignment of the Change with Organizational Strategic Objectives and Performance Measurement
— 5.1.9 Assess External Factors that may Affect Organizational Change
— 5.1.10 Assess Organization Culture(s) Related to the Change
— 5.1.11 Assess Organizational Capacity for Change
— 5.1.12 Assess Organizational Readiness for Change
— 5.1.13 Assess Communication Needs, Communication Channels, and Ability to Deliver Key Messages
— 5.1.14 Assess Learning Capabilities
— 5.1.15 Conduct Change Risks Assessment
5.2 Formulate the Change Management Strategy
— 5.2.1 Develop the Communication Strategy
— 5.2.2 Develop the Sponsorship Strategy
— 5.2.3 Stakeholder Engagement Strategy
— 5.2.4 Develop the Change Impact and Readiness Strategy
— 5.2.5 Develop the Learning and Development Strategy
— 5.2.6 Develop the Measurement and Benefit Realization Strategy
— 5.2.7 Develop the Sustainability Strategy
5.3 Develop the Change Management Plan
— 5.3.1 Develop a Comprehensive Change Management Plan
— 5.3.2 Integrate Change Management and Project Management Plans
— 5.3.3 Review and Approve the Change Plan in Collaboration with Project Leadership
— 5.3.4 Develop Feedback Mechanisms to Monitor Performance to Plan
5.4 Execute the Change Management Plan
— 5.4.1 Execute, Manage, and Monitor Implementation of the Change Management Plan
— 5.4.2 Modify the Change Management Plan as Required
5.5 Complete the Change Management Effort
— 5.5.1 Evaluate the Outcome Against the Objectives
— 5.5.2 Design and Conduct Lessons Learned Evaluation and Provide Results to Establish Internal Best Practices
— 5.5.3 Gain Approval for Completion, Transfer of Ownership, and Release of Resources

Obviously there is a lot more value in looking at this more complete view of the content of ACMP’s Standard than in looking at the five components of the standard. A number of different people provided input into ACMP’s Standard and so there is a lot of good information in it, and I’d encourage you to download it and check it out. For my part, I’ve been all the way through it as part of the research for my new book Charting Change, in part because I wanted to ensure that my new book and the accompanying Human-Centered Change methodology are consistent with ACMP’s Standard so that practicing change management professionals can pick up my Change Planning Toolkit™ and begin using it right away to simplify their change planning process and increase their rate of successful change adoption.

ACMP Standard Visualization

Click to access this ACMP Standard for Change Management visualization as a FREE scalable 11″x17″ PDF download

Click to access this ACMP Standard for Change Management visualization as a FREE scalable 35″x56″ PDF poster size download

But the ACMP’s Standard for Change Management, because of its breadth, can be difficult for people to digest and easily access quickly and so to help with that challenge I have created a visualization of the standard (pictured above) as a scalable 11”x17” free download for people to download and share with others or post on their cubicle or office wall for easy reference, with a free 35”x56” poster size version available now too! The visualization will help you see at a glance how the main components and all of their sub-components inter-relate and come together to create a comprehensive approach to change management. I hope you download and enjoy the ACMP Standard for Change Management visualization, share it freely with your friends and colleagues, and get added value from the other free downloads from the Change Planning Toolkit™!

Buy the Change Planning Toolkit™ NowNow you can buy the Change Planning Toolkit™ – Individual Bronze License here on this web site now that the book has launched.

One good place to get it printed at the 35″x56″ size to put up on your wall for your cross-functional project charter collaborative meeting is PosterPrintHouse.com for about $50.00 plus or minus depending on any specials they might be running.

The ACMP Standard for Change Management®:

  • Outlines generally accepted practices, processes, tasks and activities used by change management practitioners across multiple roles, organizations and industries.
  • Provides a clear and consistent vocabulary of essential change management terminology and offers guidance for organizational change mgmt. for any type of change.
  • Supports organization decision making regarding change management resources.

So grab the 35″x56″ poster size free download and get yourself a copy of the book:

Keep innovating and making positive change!


Accelerate your change and transformation success

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Top 10 Benefits of the Change Planning Toolkit™

Top 10 Benefits of the Change Planning Toolkit™

Some of the smartest people and organizations in the world are learning how to use the Change Planning Toolkit™ to change how they plan and execute change and to undertake the transformation work necessary to thrive in the experience economy. Who wouldn’t want to beat the 70% change failure rate?

It’s super easy to get started with the Change Planning Toolkit™.

But, before I tell you WHERE to start, let’s start with WHY…

Top 10 Benefits of the Change Planning Toolkit™

  1. Transparency
  2. Alignment
  3. Engagement
  4. Collaboration
  5. Accountability
  6. Speed
  7. Agility
  8. Adoption
  9. On-Time Delivery
  10. On-Budget Delivery

There are lots of great ways to get started with the Change Planning Toolkit™. Personally I would start by getting a copy of my latest book Charting Change because it was written the toolkit in mind AND because book buyers can get access to 26 of the 50+ tools in the toolkit when they contact me. This includes the powerful Change Planning Canvas™, the keystone designed to sit at the center of all of the other tools and keep everything on track.

Not ready to commit to reading the book?

Then, go ahead and get comfortable for free with some of the frameworks, tools and this more visual, collaborative and kinesthetic way of working by downloading the 10 free change tools, which include a combination of frameworks from the book and powerful tools like:

  1. The Visual Project Charter
  2. The Eleven Change Roles™
  3. A visualization of the ACMP Standard for Change Management®

I’ve invested decades and millions of dollars worth of time into putting this toolkit together for you (this is my 10,000 hour project for those Gladwell fans out there). The crazy part is that your annual investment in the Change Planning Toolkit™ will be less than the cost of hiring a change consultant for even 30 minutes.

You can learn more about the Change Planning Toolkit™ by checking out this short 25-minute introductory webinar.

I hope you’ll consider thinking differently about change, and I encourage you to consider about joining the change revolution at whatever starting point above that feels comfortable for you.

Get started with the Change Planning Toolkit™ here


Accelerate your change and transformation success

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Innovation at Scale: How to Make Change Stick

Innovation at Scale: How to Make Change Stick

GUEST POST from Art Inteligencia

Innovation is the key to staying ahead in a competitive market, but making transformative change can be a challenge. Whether it’s a new product or process that needs to be implemented, or a shift in the way an organization does business, the impact of innovation must be felt throughout the organization in order to be successful. This is especially true when the change needs to be implemented at scale.

Organizations can focus on a few key strategies to ensure that adoption of innovation at scale is successful. First, ensure that the organization is well-prepared for the innovation. This includes having the right technology, infrastructure, and training in place to support the change. By investing in the proper resources upfront, the organization is more likely to be successful in implementing the change.

Second, create a culture of innovation. Encourage employees to think outside the box and take risks. This doesn’t mean that all ideas should be given a green light, but it’s important to ensure that employees feel comfortable bringing their ideas forward and that those ideas are given a fair chance to be explored.

Third, ensure that there is clear and effective communication about the innovation. Make sure that everyone in the organization is aware of what the innovation is and how it will affect them. Provide training and resources to support the change, and make sure to solicit feedback from employees to make sure the change is understood and accepted.

Finally, create systems and processes that make it easier to implement the change. This can include automating certain tasks, streamlining existing processes, and providing tools and resources to make the change easier to adopt.

Braden Kelley, author of Charting Change, offers five key findings to help organizations make change stick at scale:

1. Understand the Nature of Change – The first step to making change stick is to understand the nature of change itself. Kelley emphasizes the importance of recognizing that change is a process, not a single event. By recognizing the complexity of change, organizations can better plan for the process and make sure that new initiatives are implemented successfully.

2. Establish a Change Culture – Establishing a culture of change is essential for making change stick. Kelley recommends that organizations create an environment where change is seen as an opportunity rather than a threat, and where employees are encouraged to take risks and experiment.

3. Make Change Visible – To ensure that change takes hold, Kelley advises organizations to make the process of change visible. This could include creating a visual representation of the desired end-state, or using storytelling to communicate the importance of the change.

4. Embrace Adaptive Change – According to Kelley, organizations should be open to making changes along the way and learning from mistakes. By embracing adaptive change, organizations can adjust and adapt as they learn more about their customers, their industry, and the environment.

5. Celebrate Successes – Finally, Kelley suggests that organizations celebrate their successes. Celebrating successes helps to reinforce the desired behavior and can help to motivate employees to continue to innovate.

By following these five key findings and leveraging the tools in the Change Planning Toolkit from the Human-Centered Change methodology, organizations can make sure that their new initiatives are implemented successfully and that change sticks. By understanding the nature of change, establishing a change culture, making change visible, embracing adaptive change, and celebrating successes, organizations can make sure that their innovations are implemented at scale and that change sticks.

Bottom Line: Innovation at scale is a challenge, but it is possible. By taking the right steps to ensure the organization is well-prepared for the change, creating a culture of innovation, and providing clear and effective communication and systems, organizations can make sure that their initiatives for change stick.

Image credit: Pexels

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Latest Interview with Voltage Control’s Innovation Series

Latest Interview with Voltage Control's Innovation Series

I recently had the opportunity to sit down with Douglas Ferguson of Voltage Control, to speak with him for their Innovation Series about my work as a popular keynote speaker, workshop facilitator, and thought leader on the topics of continuous innovation and change, and some of my work with clients to create innovative strategies, digital transformations, and increased organizational agility.

But mostly in this information-packed interview, I reveal key lessons from the Human-Centered Innovation Toolkit™ and my books Charting Change and Stoking Your Innovation Bonfire, including what’s hard about making innovation sustainable, the difference between invention and innovation and how the human elements are the key to successful innovation.

Here is an excerpt from the interview:

Start with the end in mind

Measurement provides a good starting point for establishing a strong foundation. “No innovation idea emerges fully formed. What people come up with are idea fragments and you have to collect and connect those dots to create a fully formed idea.” Based on those ideas, begin by identifying the value you want to create.

In order to make sure an initiative creates all the value it intends to, Braden advocates for the use of experiments with checkpoints. “You can have checkpoints that you establish along the way in terms of getting from what you’re able to do now versus your vision for the full value that you hope to create.” When thinking through experiments to validate assumptions about feasibility, viability, and desirability, also consider the flaws that might be present in your experimentation process.

“Start plotting out all the different experiments that you plan to run and the learning that you hope to get from each one. Those are the things that you can measure against to show that you’re making progress, to show that you’re going to get to the end and that you’re on track.”

The Experiment Canvas was designed to help with this:
Click here to get The Experiment Canvas™ (11″x17″)
Click here to get The Experiment Canvas™ poster (35″x56″)

Planning with the end in mind also includes consideration for scaling the invention. “Make sure you’re laying out checkpoints around your ability to scale it, because if you can’t get to that [wide] adoption point, then most likely you’re not going to get your investment back.” Think through what you’ll have to work against in order to scale so that profitability is part of the long-term plan from the beginning. Braden looks to companies like Tesla as an example of the potentially disastrous effects an inability to profitably scale can have on a product and a company’s viability despite having strong ideas and exploration practices.

Click here to read the entire interview

Here are some additional links:

1. Click here to visit the Voltage Control interview page

2. Click here to get your copy of Charting Change

3. Click here for more information on the Change Planning Toolkit™


Accelerate your change and transformation success

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