Category Archives: Technology

Technology Strategies for Change Leadership Success

Technology Strategies for Change Leadership Success

GUEST POST from Chateau G Pato

Change leadership is a critical skill for organizations today. As the pace of technology and market changes continues to accelerate, it is essential to have an agile and adaptable leadership team that can manage transitions and stay ahead of the competition. Technology strategies can help organizations to successfully navigate the change process and ensure that changes are implemented effectively and efficiently.

One of the most important aspects of effective change leadership is the ability to properly assess the current situation and develop strategies to address it. To do this, organizations need to leverage the latest technological advances to gain insights into their current operations and identify areas for improvement. This includes utilizing predictive analytics and artificial intelligence (AI) to assess the impact of potential changes and identify potential solutions. By leveraging data and analytics, organizations can gain a better understanding of their operations and develop strategies to address identified issues.

Organizations should also take advantage of the latest tools and technologies to facilitate collaboration and communication throughout the change process. This includes leveraging cloud-based platforms and tools to enable employees to collaborate on projects in real time and to provide feedback to change leaders. Social media platforms can also be utilized to keep employees informed and provide a platform for discussion and feedback.

In addition to leveraging technology to assess and communicate changes, organizations should also focus on developing a culture that encourages and supports change. A successful change strategy requires the participation and engagement of all stakeholders, including employees, customers, and other partners. Leaders should ensure that all members of the organization are given the opportunity to provide input and feedback, and ensure that their opinions are taken into consideration.

Finally, organizations should focus on developing strategies to manage the implementation of change. This includes utilizing project management tools to track progress and ensure that changes are implemented in a timely manner. Additionally, organizations should develop training and education programs to ensure that employees are able to effectively manage the transition. By leveraging technology, change leaders can ensure that the change process is successful and that changes are implemented quickly and effectively.

By utilizing technology strategies, organizations can ensure that change leadership is successful and that changes are implemented efficiently and effectively. By leveraging data and analytics to assess current operations, developing collaborative tools to ensure participation, and building a culture that encourages change, organizations can ensure that their change leadership strategies are successful.

Image credit: Pexels

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AI Strategy That Respects Human Autonomy

LAST UPDATED: February 13, 2026 at 3:15PM

AI Strategy That Respects Human Autonomy

GUEST POST from Chateau G Pato

In the rush to integrate Generative AI into every fiber of the enterprise, many organizations are making a critical error: they are designing for efficiency while ignoring agency. As a leader in Human-Centered Innovation™, I believe that if your AI strategy doesn’t explicitly protect and enhance human autonomy, you aren’t innovating—you are simply automating your way toward cultural irrelevance.

Real innovation happens when technology removes the bureaucratic corrosion that clogs our creative wiring. AI should not be the decision-maker; it should be the accelerant that allows humans to spend more time in the high-value realms of empathy, strategic foresight, and ethical judgment. We must design for Augmented Ingenuity.

“AI may provide the seeds of innovation, but humans must provide the soil, water, and fence. Ownership belongs to the gardener, not the seed-producer.”
— Braden Kelley

Preserving the “Gardener” Role

An autonomy-first strategy recognizes that ownership belongs to the human. When we offload the “soul” of our work to an algorithm, we lose the accountability required for long-term growth. To prevent this, we must ensure that our FutureHacking™ efforts keep the human at the center of the loop, using AI to synthesize data while humans interpret meaning.

Case Study: Intuit’s Human-Centric AI Integration

Intuit has long been a leader in using AI to simplify financial lives. However, their strategy doesn’t rely on “black box” decisions. Instead, they use AI to surface proactive insights that the user can act upon. By providing the “why” behind a tax recommendation or a business forecast, they empower the customer to remain the autonomous director of their financial future. The AI provides the seeds, but the user remains the gardener.

Case Study: Haier’s Rendanheyi Model and AI

At Haier, the focus is on “zero distance” to the customer. They use AI to empower their decentralized micro-enterprises. Rather than using AI to control employees from the top down, they use it to provide real-time market signals directly to frontline teams. This respects the autonomy of the individual units, allowing them to innovate faster based on data that supports, rather than dictates, their local decision-making.

“The goal of AI is not to remove humans from the system. It is to remove friction from human potential.”

— Braden Kelley

The Foundation: Augment, Illuminate, Safeguard

Augment: Design AI to extend human capability. Keep meaningful decisions anchored in human review.
Illuminate: Make AI processes visible and explainable. Hidden influence erodes trust.
Safeguard: Establish governance structures that preserve accountability and ethical oversight.

When these foundations align, AI strengthens agency rather than diminishing it.

From Efficiency to Legitimacy

AI strategy is not just about productivity. It is about legitimacy. Stakeholders increasingly evaluate whether institutions deploy AI responsibly. Employees want clarity. Customers want fairness. Regulators want accountability.

Organizations that treat autonomy as a design constraint, rather than an obstacle, build durable trust. They keep humans in the loop for consequential decisions. They provide explainability tools. They align incentives with long-term impact rather than short-term automation wins.

Autonomy is not inefficiency. It is engagement. And engagement is a competitive advantage.

Leadership as Stewardship

Ultimately, AI governance reflects leadership intent. Culture shapes implementation. Incentives shape behavior. Leaders who explicitly prioritize dignity and accountability create environments where AI enhances rather than erodes human agency.

The future will not be defined by how intelligent our systems become. It will be defined by how wisely we integrate them. AI strategy that respects human autonomy is not just ethical—it is strategic. It builds trust, strengthens culture, and sustains innovation over time.

Conclusion: The Human-AI Partnership

The future of work is not a zero-sum game between humans and machines. It is a partnership where empathy and ethics are the primary differentiators. By implementing an AI strategy that respects autonomy, we ensure that our organizations remain resilient, creative, and profoundly human. If you are looking for an innovation speaker to help your team navigate these complexities, the focus must always remain on the person, not just the processor.

Strategic FAQ

How do you define human autonomy in the context of AI?

Human autonomy refers to the ability of employees and stakeholders to make informed decisions based on their own judgment, values, and ethics, supported—but not coerced—by AI-generated insights.

Why is “Human-in-the-Loop” design essential?

Keeping a human in the loop ensures that there is a layer of ethical oversight and qualitative context that algorithms lack. This prevents “hallucinations” from becoming business realities and maintains institutional trust.

Can an AI strategy succeed without a focus on change management?

No. Without Human-Centered Innovation™, AI implementation often leads to fear and resistance. Success requires clear communication, training, and a culture that views AI as a tool for empowerment rather than displacement.

Image credits: Google Gemini

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China Plans to Trump Innovation from Outer Space

China Plans to Trump Innovation from Outer Space

First, let me say that this is not a political article, but instead an article about a potential innovation crisis looming just over the horizon thanks to brinkmanship between China and the United States.

Second, let me say this article is not about killer satellites being launched into orbit by the Trump administration or the People’s Republic of China.

Instead this article is about the psychology of a country being backed into a corner, the measures China is likely to take to fight back when they can’t match the United States dollar for dollar in a tariff fight, the current state of the rare earth metals market and its impact on the future of innovation.

Now, some of you might be asking yourself – What the heck are rare earth metals?

Well, as the name might suggest they are metals that are not often found in dense quantities on earth. Some hypothesize that some of the best rare earth metal finds have an extraterrestrial origin. So, some might say that rare earth metals are literally alien, brought to our planet not by little green men (and women) but by blazing hot meteors smashing into the earth. Rare earth metals are so valuable to collectors and to high tech manufacturers that there are groups of modern day Indiana Jones clones out there racing around the world to be the first to claim the next meteor strike before someone else does (see article) and the Chinese government made a conscious choice to invest in trying to corner the market.

Why?

Because rare earth metals are CRUCIAL to all of the technology that empowers the innovation economy.

There was a 60 Minutes segment from three years ago that CBS recently refreshed and re-aired now that it is again timely given the United States vs. China trade war but they have since moved it to Paramount+. It provides a great introduction to rare earth metals and the role they play in the innovation economy, but this Financial Times video does a good job as well:

(updated 60 minutes video available has been moved to Paramount+)

About the only substantial change in the video is that China’s dominance has dropped from 90% of global production to 80% of global production.

Here is a chart showing the production of rare earths in 2018 in the world (data source):

Rare Earth Data

As the chart shows, China has about 40% of the world’s rare earth metals, but is responsible for 75% of the world’s production of rare earth metals. The military machine of the United States relies on rare earth metals to operate, along with green energy, high technology, electric cars, you name it – nearly every innovation direction we’re trying to go in – relies on rare earth metals.

China has cut off countries from rare earth metals before, most notably Japan, and now they are threatening to do it again to the United States (one article highlighting the threat not just to the United States, but to Europe as well). China is also threatening to begin blacklisting individual technology companies not sympathetic to its cause in the battle of egos and stare down between these two economic superpowers. You have to imagine this would include being cut off from rare earth metals.

So, is the innovation train, this pace of unrelenting technological advance and change, about to come a grinding halt?

I guess we’re all about to find out…


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Intellectual Property in the Age of Man-Machine Collaboration

Who Owns the AI-Assisted Idea?

LAST UPDATED: February 8, 2026 at 8:45PM

Intellectual Property in the Age of Man-Machine Collaboration

GUEST POST from Chateau G Pato

Throughout my career championing Human-Centered Innovation™, I have consistently maintained that innovation is a team sport. Historically, that “team” consisted of diverse human minds — designers, engineers, anthropologists, and marketers — clashing and coalescing in a physical or digital room. But today, the locker room has a new player that never sleeps, never tires, and has read everything ever written. As we integrate generative AI into the very marrow of our “Value Creation” process, we are hitting a massive legal and ethical wall: Who actually owns the output?

This isn’t just a question for lawyers; it is a fundamental challenge for innovation leaders. In my Chart of Innovation, we distinguish between invention and innovation. Invention is the seed; innovation is the widely adopted solution. If the seed is planted by a machine, or if the machine is the water that makes it grow, the harvest — the intellectual property (IP) — becomes a contested territory. We are moving from a world of “Sole Authorship” to a world of “Co-Pilot Contribution,” and our current IP frameworks are woefully unprepared for this shift.

The Shift from Lone Inventor to Networked Creation

Traditional intellectual property regimes assume a relatively clean chain of custody. An inventor creates something novel. An organization files a patent. Ownership is defined by employment contracts and jurisdictional law. Collaboration complicates this, but AI fundamentally disrupts it.

AI systems contribute pattern recognition, recombination, and acceleration. They do not merely automate tasks; they influence direction. When a product manager refines a concept based on AI-generated insights, who is the author of the resulting idea? When a design team iterates with generative tools trained on external data, whose intellectual DNA is embedded in the output?

These questions matter not because AI needs credit, but because humans and organizations do. Ownership determines incentives, investment, accountability, and trust.

The Paradox of the Prompt

The core of the conflict lies in the “Human Spark.” Patent offices around the world, most notably the USPTO and the European Patent Office, have largely held that AI cannot be listed as an inventor. Property rights are reserved for natural persons. However, in the Value Translation phase of innovation, the human prompt is the catalyst. If I provide a highly specific, complex architectural prompt to a generative model and it produces a blueprint, am I the creator? Or am I merely a curator of the machine’s statistical probabilities?

For organizations, this creates a terrifying “IP Void.” If a product’s core design or a software’s critical algorithm is deemed to have been “authored” by AI, it may fall into the public domain, stripping the company of its competitive advantage and its ability to monetize the solution. To navigate this, we must rethink the human-centered aspect of our collaboration with silicon.

Case Study 1: The Pharmaceutical “In Silico” Breakthrough

In early 2025, a leading biotech firm utilized a proprietary AI platform to screen millions of molecular combinations to find a stable binder for a previously “undruggable” protein target. The AI identified the top three candidates, one of which eventually passed clinical trials. When the firm filed for a patent, the initial application was scrutinized because the invention — the specific molecular arrangement — was suggested by the algorithm.

The firm successfully argued that the IP belonged to their human scientists because they had set the constraints, validated the results through physical lab work, and made the critical Human-Centered Change of translating a digital suggestion into a medical reality. This case established a precedent: IP is secured through the human-guided synthesis of AI output, not the raw output itself.

Case Study 2: Generative Design in Automotive Engineering

A major automotive manufacturer used generative design to create a lightweight, ultra-strong chassis component. The AI generated 5,000 iterations based on weight and stress parameters. The engineering team selected one, but then manually modified 15% of the geometry to account for manufacturing constraints and aesthetic alignment with the brand’s Human-Centered Design language.

Because of this 15% manual intervention and the “Intentional Curation” of the parameters, the manufacturer was able to secure a design patent. The lesson for innovation leaders is clear: Direct human modification is the bridge to ownership. Raw AI output is a commodity; human-refined AI output is an asset.

“Innovation transforms the useful seeds of invention into widely adopted solutions. In the age of AI, the machine may provide the seeds, but the human must provide the soil, the water, and the fence. Ownership belongs to the gardener, not the seed-producer.”

Braden Kelley

The Startup Landscape: Securing the Future

A new wave of companies is emerging to help innovation leaders manage this “Ownership Crisis.” Proof of Concept (PoC) platforms like AIPatent.ai and ClearAccessIP are creating digital audit trails that document every step of human intervention in the AI process. Meanwhile, startups like Fairly Trained are certifying that AI models are trained on licensed data, reducing the risk of “IP Contamination.” These tools are essential for any leader looking to FutureHack™ their way into a sustainable market position without losing their legal shirt.

As an innovation speaker, I am frequently asked how to balance speed with security. My answer is always the same: Do not let the “corporate antibodies” of your legal department kill the AI experiment, but do not let the experiment run without a human-centered leash. You must document the intent. Ownership in 2026 is not about who pressed the button, but who defined why the button was pressed and what the resulting light meant for the world.

The Real Risk: Governance Lag

The greatest risk is not that AI will “steal” ideas, but that organizations will fail to update their innovation governance. Ambiguity erodes trust. When people are unsure how their contributions will be treated, they contribute less, or not at all.

Forward-thinking organizations are moving beyond ownership-as-control toward stewardship-as-strategy. They are defining contribution frameworks, transparency norms, and value-sharing models that reflect how innovation actually occurs.

This is not a legal exercise alone. It is a leadership responsibility.

Designing for Fairness, Speed, and Strategic Advantage

Leaders must ask different questions. Not just “Who owns this idea?” but “What behaviors do we want to encourage?” and “What clarity do our collaborators need to feel safe innovating with us?”

AI-assisted innovation rewards those who replace rigid ownership models with adaptable, principle-driven systems. The organizations that win will be those that treat intellectual property not as a defensive weapon, but as an enabling architecture for collaboration.

Conclusion

The age of collaboration demands a new philosophy of intellectual property. One that recognizes contribution over authorship, stewardship over possession, and trust over control. AI has not broken innovation. It has simply revealed how outdated our assumptions have become.

Those willing to redesign their IP thinking will unlock more than compliance. They will unlock commitment, creativity, and sustained advantage.

I believe that it is important to understand that while technology changes, the need for human accountability never does. If you are looking for an innovation speaker who can help your team navigate the ethics and ownership of AI, consider Braden Kelley to help you turn these technological challenges into human-centered triumphs.

FAQ: AI and Intellectual Property

1. Can an AI be listed as a co-inventor on a patent?
As of current legal standards in the US and EU, AI cannot be listed as an inventor. Only “natural persons” are eligible for authorship or inventorship rights.

2. How can companies protect ideas generated by AI?
Protection is achieved by documenting significant human intervention. This includes the “creative selection” of prompts, the human validation of results, and the manual refinement of the final output.

3. What is the risk of “IP Contamination”?
IP Contamination occurs when an AI model trained on unlicensed or copyrighted data produces output that mirrors protected works, potentially exposing the user to infringement lawsuits.

Image credits: Microsoft CoPilot

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Innovating Beyond the Device to the Connected Life

Internet of Things (IoT) as a Service

LAST UPDATED: February 4, 2026 at 4:03PM

Innovating Beyond the Device to the Connected Life

GUEST POST from Art Inteligencia

In the early days of the Internet of Things (IoT), the conversation was dominated by the hardware. Engineers and executives obsessed over sensor precision, battery longevity, and connectivity protocols. We were, quite literally, enamored with the “thing.” But as we move into a more mature era of digital transformation, we are discovering that the true value of IoT lies not in the silicon, but in the human outcomes it enables.

The transition from selling a product to providing IoT as a Service (IoTaaS) represents a fundamental shift in business logic. It is the move from a transactional relationship — where the connection ends at the point of sale — to a continuous, relational model. When we innovate beyond the device, we begin to design for the “Connected Life,” where technology recedes into the background to facilitate seamless, human-centered experiences.


From Products to Outcomes

Most organizations suffer from a product-centric myopia. They ask, “How can we make this toaster ‘smart’?” instead of asking, “How can we help our customers enjoy a more frictionless morning?” The “smart” toaster is a gadget; the frictionless morning is a service. IoT as a Service is about capturing the data generated by devices to provide proactive, predictive, and personalized value.

To succeed here, leaders must overcome what I call Organizational Friction. This friction occurs when legacy departments — built for shipping boxes — try to manage a recurring service model. It requires a new metabolic rate for the company, shifting from annual product launches to daily software updates and continuous customer success management.

“Innovation isn’t about the gadget in the hand; it’s about the invisible threads of value that weave technology into the fabric of a person’s daily life. If your IoT strategy starts with a sensor and ends with a dashboard, you haven’t built a service — you’ve built a digital chore.”

— Braden Kelley


Case Studies: Transforming the Connected Experience

Case Study A: Predictive Maintenance as a Safety Service

A global elevator manufacturer realized that their customers — building managers — didn’t actually want to own complex machinery; they wanted guaranteed uptime. By transitioning to an IoTaaS model, the company equipped thousands of elevators with vibration and heat sensors. Instead of waiting for a breakdown (and the subsequent tenant complaints), the system uses Agentic AI to predict failures before they occur. The service model shifted from “Break-Fix” to “Continuous Mobility.” Result: A 25% increase in contract renewal rates and a significant reduction in emergency repair costs, as technicians are dispatched with the right parts before the elevator ever stops moving.

Case Study B: The “Connected Health” Lifestyle Ecosystem

A leading medical device company produced high-quality CPAP machines for sleep apnea. However, patient compliance was notoriously low. They pivoted from selling a breathing device to offering a “Restorative Sleep Service.” By connecting the device to a mobile app that tracked sleep quality and provided personalized coaching, they turned a sterile medical obligation into a lifestyle improvement tool. They integrated with smart home lighting to gradually brighten the room during the lightest phase of the patient’s sleep cycle. By focusing on the human-centered outcome (waking up refreshed) rather than just the airflow, patient adherence increased by 40%, and the company created a recurring revenue stream through premium coaching tiers.


Reclaiming Time through Connectivity

A core tenet of my work on Temporal Agency is that we should design conditions where time stops bullying us. IoTaaS is a primary tool for this. When a home ecosystem manages its own energy consumption, replenishes its own consumables, and schedules its own repairs, it returns “cognitive bandwidth” to the human occupant. We move from being managers of our things to being conductors of our lives. Innovation in this space should be measured by the time reclaimed by the user, not the minutes spent inside an app.

The promise of the Internet of Things was never about smarter objects. It was about better lives. Yet far too many IoT initiatives stall after launch, celebrated as technical achievements while failing to deliver meaningful, sustained value.

IoT as a Service (IoTaaS) represents the necessary evolution. It shifts innovation beyond the device and toward the connected life—where technology quietly adapts to human needs, continuously improves, and delivers outcomes people actually care about.

As I often say, “Technology earns its place in our lives not by being impressive, but by being indispensable.”

Why Devices Are the Wrong Finish Line

When organizations treat a connected device as the end product, they lock innovation into a moment in time. Needs change. Contexts shift. Software ages. Hardware depreciates.

IoT as a Service reframes the device as a starting point rather than a finish line. Sensors, connectivity, and analytics become ingredients in an ongoing relationship—one where value compounds through learning, adaptation, and trust.

This model aligns directly with human-centered design. People do not want more features; they want fewer worries. They do not want data; they want clarity. They do not want control panels; they want confidence.

Case Study C: Rolls-Royce and Outcome-Based Aviation

Rolls-Royce transformed aviation services through its Power by the Hour model, an early and enduring example of IoT as a Service.

Rather than selling jet engines and charging separately for maintenance, Rolls-Royce guarantees engine availability. Embedded sensors stream performance data continuously, enabling predictive maintenance and real-time optimization.

The airline buys certainty, not machinery. Rolls-Royce aligns revenue with uptime, not repairs.

The breakthrough was not technical. It was philosophical. By shifting from product ownership to outcome delivery, Rolls-Royce redefined its role from supplier to partner.

Case Study D: Philips and Lighting That Learns

Philips applied IoTaaS thinking to lighting, offering illumination as a service rather than fixtures as assets.

Connected lighting systems adapt automatically to occupancy, daylight, and usage patterns. Data informs energy efficiency, safety, and employee well-being. Customers pay for performance and experience, not infrastructure.

This approach allows lighting systems to evolve alongside organizational needs. As buildings change, so does the service. Innovation continues long after installation.

The device disappears. The experience remains.

Human-Centered Principles for IoT as a Service

Successful IoTaaS solutions are designed around people, not platforms. They prioritize:

  1. Trust, through transparency and responsible data use.
  2. Simplicity, by automating complexity instead of exposing it.
  3. Adaptability, ensuring the service improves as contexts change.

When these principles are ignored, connected systems feel invasive or fragile. When they are honored, IoT becomes quietly essential.

“The ultimate measure of a connected system is not how much data it collects, but how much effort it removes from human lives.”

The Strategic Payoff

For organizations, IoT as a Service delivers more than recurring revenue. It creates learning systems that strengthen over time. It fosters ecosystems instead of isolated products. It transforms innovation from a project into a capability.

Most importantly, it keeps companies anchored to what matters: evolving human needs in an unpredictable world.

The future of IoT will not be won by the most devices deployed. It will be won by those who design the most meaningful connected lives.


Frequently Asked Questions

What is the main difference between IoT and IoT as a Service?

Traditional IoT focuses on the hardware and the data it collects. IoT as a Service (IoTaaS) focuses on the continuous value and outcomes delivered to the customer through that data, often shifting from a one-time purchase to a subscription or performance-based model.

How does human-centered design apply to IoT?

Human-centered design in IoT ensures that technology solves real human pain points rather than just adding digital complexity. It involves looking at the user’s journey and using connectivity to remove friction and increase the user’s agency over their time and environment.

What is “Organizational Friction” in the context of IoT?

Organizational Friction refers to the internal resistance a company faces when trying to move from a product-selling mindset to a service-providing mindset. This includes challenges in billing, customer support, and the rapid pace of software-driven innovation.


SPECIAL BONUS: Braden Kelley’s Problem Finding Canvas can be a super useful starting point for doing design thinking or human-centered design.

“The Problem Finding Canvas should help you investigate a handful of areas to explore, choose the one most important to you, extract all of the potential challenges and opportunities and choose one to prioritize.”

Image credit: Pixabay

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The Role of Big Data in Futurology and What it Reveals About the Future

The Role of Big Data in Futurology and What it Reveals About the Future

GUEST POST from Art Inteligencia

The future can be a scary and uncertain concept, but futurology – the study of predicting what may happen in the future – has become one of the most important fields of study in today’s increasingly digitized world. Big data plays an increasingly important role in the field of futurology. By leveraging the vast amounts of data available, futurologists can gain insights into what the future might hold.

Big data is often defined as large datasets which are too vast or complex to be processed and analyzed by traditional means. It is often used to identify patterns and trends which can be used to make predictions about the future. This data can come from a variety of sources, including social media, government records, and even IoT devices.

In the field of futurology, big data can be used to make predictions about future trends and events. By analyzing large datasets, futurologists can identify patterns which can be used to predict the future. For example, by analyzing the data from social media and other sources, futurologists can predict changes in consumer behavior and preferences, as well as political and economic trends.

In addition to predicting future trends and events, big data can also be used to inform decisions about the future. By analyzing data from a variety of sources, futurologists can determine which actions are most likely to lead to a desired outcome. For example, a futurologist might analyze data from various sources to determine which policies or investments are most likely to lead to economic growth.

Big data can also be used to help predict the impact of new technologies on society. By analyzing the data from previous technological advances, futurologists can gain insights into how new technologies might affect the way we live, work, and interact with each other. This can be used to inform decisions about the development of new technologies which can be used to improve our lives in the future.

In conclusion, big data is playing an increasingly important role in the field of futurology. By leveraging large datasets, futurologists can gain insights into what the future might hold, as well as inform decisions about the present. Big data is an invaluable tool for those looking to predict and shape the future.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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How to Get Started with Robotic Process Automation

How to Get Started with Robotic Process Automation

GUEST POST from Art Inteligencia

Robotic Process Automation (RPA) is a rapidly growing technology that is revolutionizing the way businesses automate tasks and processes. RPA is an automated technology that enables businesses to automate their repetitive processes, while freeing up their employees to focus on more important tasks. This article will provide you with an overview of RPA and guide you on how to get started.

What is RPA?

RPA is a type of automation technology that uses software robots to automate mundane, repetitive tasks. RPA robots can be programmed to complete any process or task that requires human input. This includes data entry, form filling, document processing, and more. RPA eliminates the need for manual labor and helps businesses save time, money, and resources.

How Does RPA Work?

RPA works by taking over the manual, repetitive tasks that would usually be done by a human. RPA robots are programmed to complete tasks such as data entry, form filling, and document processing. The robots are programmed to understand the instructions given to them, complete the tasks, and report back with the results.

Benefits of RPA

RPA offers numerous benefits to businesses, such as:

  • Increased efficiency – RPA can complete tasks quickly and accurately, eliminating the need for manual labor.
  • Cost savings – RPA robots are cheaper to run than human labor, and they require a minimal amount of training.
  • Improved customer experience – RPA robots can process customer data quickly and accurately, allowing businesses to offer a better customer experience.
  • Reduced errors – RPA robots are programmed to complete tasks accurately and consistently, reducing the rate of errors.

Getting Started with RPA

Getting started with RPA requires a basic understanding of the technology, as well as an understanding of the processes that need to be automated. To get started with RPA, you will need to:

  1. Identify the processes that need to be automated
  2. Develop a strategy for implementing RPA
  3. Choose the right RPA software
  4. Train your staff on how to use the software
  5. Monitor the performance of the robots and make any necessary changes

Conclusion

Robotic Process Automation is a rapidly growing technology that can help businesses automate mundane, repetitive tasks. This article provides an overview of RPA and a guide on how to get started. With the right strategy and software, businesses can reap numerous benefits from RPA, such as increased efficiency, cost savings, improved customer experience, and reduced errors.

Image credit: Pixabay

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What We Can Learn About the Future from Big Data

What We Can Learn About the Future from Big Data

GUEST POST from Art Inteligencia

Big data is the term used to describe the massive amounts of information that are being collected on a daily basis from a variety of sources. This data can provide valuable insights about the future, allowing us to make more informed decisions and better anticipate potential outcomes. In this article, we will explore some of the ways big data can be used to gain a better understanding of the future.

First, big data can be used to identify trends and patterns in the world around us. By analyzing data from multiple sources, it can be possible to identify emerging trends, such as shifts in the global economy or changes in consumer behavior. By understanding these trends, businesses and organizations can anticipate the future more effectively and make strategic decisions accordingly.

Second, big data can be used to better understand the behavior of individuals and groups. Through data analysis, it is possible to determine how certain groups of people are likely to behave in the future. This can be used to develop targeted marketing campaigns, as well as to better understand how public opinion may shift.

Third, big data can be used to predict future events. By analyzing data from multiple sources, it is possible to identify potential risks or opportunities that may arise in the future. This can help identify potential threats and enable businesses and organizations to plan accordingly.

Finally, big data can be used to identify new opportunities. By analyzing data from multiple sources, it can be possible to identify opportunities that may not have been previously recognized. This can help businesses and organizations stay ahead of the competition and take advantage of new opportunities.

Overall, big data can provide valuable insights into the future. By analyzing data from multiple sources, it can be possible to identify patterns, trends, and potential opportunities. This can help businesses and organizations make more informed decisions and better anticipate potential outcomes.

Bottom line: Futurology is not fortune telling. Futurists use a scientific approach to create their deliverables, but a methodology and tools like those in FutureHacking™ can empower anyone to engage in futurology themselves.

Image credit: Pixabay

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Leveraging Technology to Drive Innovation

Leveraging Technology to Drive Innovation

GUEST POST from Art Inteligencia

Today, technology is more advanced and intertwined with our lives than ever before. From communication to healthcare and transportation, technology has become a necessary part of our lives. But, its importance doesn’t stop there. Technology can also be leveraged to drive innovation within businesses and organizations.

Innovation is the lifeblood of any successful organization. It’s the driving force behind new products, services, and processes. By leveraging the latest technology, companies can create new ideas and solutions to stay ahead of the competition.

One way to drive innovation is through data-driven decision-making. By collecting, analyzing, and interpreting data, businesses can gain a better understanding of their customers and the market. This data can be used to inform strategic decisions, create new products and services, and identify opportunities for growth.

Technology can also be used to increase efficiency and streamline processes. Automation tools can enable businesses to perform repetitive tasks faster, freeing up employees to focus on more important tasks. Artificial intelligence can be used to automate mundane tasks, such as customer service, freeing up resources to focus on more important tasks. Additionally, cloud computing can be used to store and share data securely and quickly, allowing teams to collaborate more effectively and quickly.

Organizations can also use technology to develop new products and services. With the right tools, businesses can quickly develop prototypes and test them in the market. This allows companies to get customer feedback early in the process, enabling them to make adjustments before officially launching the product.

Finally, businesses can leverage technology to improve customer engagement and loyalty. By using digital marketing tools, such as social media, businesses can reach their customers more effectively and build relationships with them. Additionally, businesses can use customer feedback platforms to collect and analyze customer feedback and use it to improve customer experience.

In conclusion, technology can be leveraged to drive innovation within businesses and organizations. By collecting and analyzing data, automating mundane tasks, developing new products and services, and improving customer engagement, businesses can stay ahead of the competition and create new products and services. Leveraging technology can be the difference between success and failure in today’s competitive market.

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Using Generative AI to Break Creative Deadlocks

The Algorithmic Muse

Using Generative AI to Break Creative Deadlocks

GUEST POST from Chateau G Pato
LAST UPDATED: January 28, 2026 at 4:43PM

Innovation is rarely a lightning bolt from the blue; it is more often a sustained fire built through the collision of diverse perspectives and the relentless pursuit of “the next.” However, even the most seasoned innovation teams hit the inevitable wall—the creative deadlock. This is where the friction of organizational inertia meets the exhaustion of the ideation cycle.

In my work centered around human-centric innovation, I have always advocated for tools that empower the individual to see beyond their own cognitive biases. Today, we find ourselves at a fascinating crossroads where Generative AI (GenAI) acts not as a replacement for human ingenuity, but as an Algorithmic Muse—a partner capable of shattering the glass ceilings of our own imagination.

The Friction of the Blank Page

The greatest enemy of innovation is often the blank page. We suffer from “functional fixedness,” a cognitive bias that limits us to using objects or concepts only in the way they are traditionally used. When we are stuck, we tend to dig the same hole deeper rather than digging a new one elsewhere.

Generative AI serves as a lateral thinking engine. It doesn’t “know” things in the human sense, but it excels at pattern recognition and improbable synthesis. By feeding the AI our constraints, we aren’t asking it for the final answer; we are asking it to provide the clutter—the raw, unpolished associations that trigger a human “Aha!” moment.

“True innovation occurs when we stop looking at AI as a magic wand and start treating it as a mirror that reflects possibilities we were too tired or too biased to see.”

Braden Kelley

Case Study I: Rethinking Urban Mobility

A mid-sized architectural firm was tasked with designing a “multi-modal transit hub” for a city with extreme weather fluctuations. The team was deadlocked between traditional Brutalist designs (for durability) and glass-heavy modernism (for aesthetics). They were stuck in a binary choice.

By using GenAI to “hallucinate” structures that blended biomimicry with 1920s Art Deco, the team was presented with a series of visual prompts that used “scales” similar to a pangolin. This wasn’t the final design, but it broke the deadlock. It led the humans to develop a kinetic facade system that opens and closes based on thermal load. The AI provided the metaphoric leap the team couldn’t find in their data sets.

Case Study II: The Stagnant Product Roadmap

A consumer goods company found their flagship skincare line losing relevance. Internal workshops yielded the same “safer, faster, cheaper” ideas. They used an LLM (Large Language Model) to simulate “extreme personas”—such as a Martian colonist or a deep-sea diver—and asked how these personas would solve for “skin hydration.”

The AI suggested “encapsulated atmospheric harvesting.” While scientifically adventurous, it pushed the R&D team to move away from topical creams and toward transdermal patches that react to local humidity levels. The deadlock was broken not by a better version of the old idea, but by a provocation generated by the Muse.

The Human-Centric Guardrail

We must be careful. If we rely on the Muse to do the thinking, we lose the humanity that makes innovation resonate. The “Braden Kelley approach” to AI is simple: Human-in-the-loop is not enough; it must be Human-in-command. Use AI to expand the top of the funnel, but use human empathy, ethics, and strategic intuition to narrow the bottom.

“AI doesn’t replace creativity. It destabilizes certainty just enough for imagination to re-enter the room.”

Braden Kelley

The Anatomy of Creative Stagnation

Most creative deadlocks emerge from premature alignment. Teams converge too early around what feels reasonable, affordable, or politically safe. Over time, this creates a narrowing funnel where bold ideas are filtered out before they can mature.

Generative AI widens that funnel. It introduces alternative framings at scale, surfaces edge cases, and allows teams to explore ideas without ownership or defensiveness.

The Leadership Imperative

Leaders play a critical role in determining whether AI becomes a creativity accelerator or a conformity engine. Used poorly, AI speeds up existing thinking. Used well, it challenges it.

Effective leaders:

  • Position AI as a challenger, not an authority
  • Create space for reaction, not just evaluation
  • Reward learning over polish

“The future belongs to leaders who know when to trust the algorithm—and when to ignore it.”

Braden Kelley

Frequently Asked Questions

How does Generative AI help in breaking creative blocks?GenAI acts as a lateral thinking partner by providing improbable associations and diverse perspectives that challenge human cognitive biases like functional fixedness.

Should AI replace the human innovator?No. AI should be used as a “Muse” to generate raw ideas and provocations, while humans provide the empathy, strategic context, and final decision-making.

What is the best way to start using AI for innovation?Start by using AI to simulate extreme personas or to apply metaphors from unrelated industries to your current problem statement.

Looking for an innovation speaker to inspire your team? Braden Kelley is a world-renowned expert in human-centered change and sustainable innovation.


Extra Extra: Because innovation is all about change, Braden Kelley’s human-centered change methodology and tools are the best way to plan and execute the changes necessary to support your innovation and transformation efforts — all while literally getting everyone all on the same page for change. Find out more about the methodology and tools, including the book Charting Change by following the link. Be sure and download the TEN FREE TOOLS while you’re here.

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