Your Host: Braden Kelley
Innovation and transformation leader, design thinking facilitator, an author, innovation speaker, and makes tools for innovation & change .15,000+ Email Subscribers
He also created and sold the world's most popular innovation web site:
"I help organizations increase their organizational agility and accelerate their speed of innovation and organizational change.
If you're looking to create a culture of continuous change, tackle some of your innovation barriers, train your employees to be more innovative change agents, or to build a more profitable human-centered business -- let's talk."
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Tag Archives: fedex
FedEx Not Keeping Pace
FedEx took the shipping world by storm about forty years ago, growing to become the defacto shipping leader, unseating UPS and DHL. But, then after thirty years of strong growth they began to lose their mojo. In 2003, in a … Continue reading
Posted in Strategy, Technology
Tagged Amazon, customer service, fedex, logistics, ups, US Postal Service
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The Innovation Locker
I came across a Wall Street Journal article recently that caught my eye, an article about Amazon Lockers. The concept is pretty simple. Amazon offers customers in select locations the option of having their package delivered to an Amazon Locker … Continue reading
Posted in Innovation
Tagged Amazon, DHL, fedex, platform innovation, service innovation, shipping, ups, US Postal Service, usps
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