Drum roll please…

At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?

But enough delay, here are August’s ten most popular innovation posts:

1. Time to Rethink Pitch Fests and Business Plan Competitions — by Arlen Meyers
2. What If You Could Prove the Government is Ripping Us Off? — by Braden Kelley
3. The Surprising Innovation History of the Bicycle — by John Bessant
4. Dead Actors Society — by Art Inteligencia
5. Amazon Connect Combines Human Empathy with AI to Redefine Service — by Shep Hyken
6. AI Will Create a More Human Future, Not a Less Human One — by Braden Kelley
7. Managing Your Work Friends — by David Burkus
8. Building the Business Case for a Customer Experience Audit — by Braden Kelley
9. Customer Experience Audit vs. Customer Satisfaction Survey — by Braden Kelley
10. Case Study – Innovating Around a Disruption — by Jason Hauer

BONUS – Here are five more strong articles published in July that continue to resonate with people:

• What Happens When AI Becomes Your Customer? — by Shep Hyken
• How to Calculate the ROI of Customer Experience — by Braden Kelley
• How to Keep Learning as a Leader — by David Burkus
• Why Collective Intelligence is the New Scarce Resource in an Age of Abundant AI — by Braden Kelley
• Why Conversations Are the New Digital Gold — by Braden Kelley

If you’re not familiar with Human-Centered Change & Innovation, we publish 4-7 new articles every week built around innovation and transformation insights from our roster of contributing authors and ad hoc submissions from community members. Get the articles right in your Facebook, Twitter or Linkedin feeds too!

Have something to contribute?

Human-Centered Change & Innovation is open to contributions from any and all innovation and transformation professionals out there (practitioners, professors, researchers, consultants, authors, etc.) who have valuable human-centered change and innovation insights to share with everyone for the greater good. If you’d like to contribute, please contact me.

P.S. Here are our Top 40 Innovation Bloggers lists from the last five years:

• Top 40 Innovation Bloggers of 2021
• Top 40 Innovation Bloggers of 2022
• Top 40 Innovation Bloggers of 2023
• Top 40 Innovation Bloggers of 2024
• Top 40 Innovation Authors of 2025

Sign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.