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Technology Not Always the Key to Innovation

Technology Not Always the Key to Innovation

Humans love technology and often we make the mistake of thinking that technology is the only path to innovation.

But there are many examples that prove this is often folly…

The wine industry offers a couple of great examples.

Alternative Wine Innovation Opportunity #1 – Barn Owls

Some vintners in Napa Valley, California are eschewing potentially harmful high-tech rodenticides in favor of fluffy little barn owls to control the local rodent population and to reduce damage to the vineyards. Low-tech or no-tech sometimes provides more sustainable solutions than seemingly convenient high-tech solutions.

Alternative Wine Innovation Opportunity #2 – Music

Mozart in the Vineyard…

A winemaker in Tuscany, Italy has taken to the airwaves to improve the quality of his wines, installing speakers around his vineyard that caress his vines with Mozart during the growing process and the barrels of juice during the winemaking process.

One of the primary benefits of the continuous music is said to be a decrease in the use of insecticides because pests like crickets are forced to leave the area because they can communicate with each other. The music is also said to operate in similar frequencies to running water, causing the grapes to grow better the closer they are to the speakers.

One of the most brilliant parts of the clip is the part where the vintner lets it slip that he has partnered with Bose on the project.

Creating a win-win partnership with a company that might benefit from helping to fund an alternative approach is a great way for an entrepreneurial innovator to reduce the risk and the cost of their experiment.

It is also a great way to work with the partner to create equipment fit for purpose that will ultimately perform better than off the shelf components and for the partner will represent solutions they can use to open up a new market.

Conclusion

Technology is not always the path to innovation, but it is easy to forget this.

It is easy to take shortcuts and not spend enough time finding problems worth solving and to not carefully define the right problem to solve.

Technology is seductive and marketers are skilled at making a technology-based solution seem like the easiest solution or even – the only one. But often, if we keep our minds open and our field of vision spread wide, we may notice low-technology solutions that solve the problem either better or in more sustainable ways or in ways with additional benefits.

So keep your eyes and ears, and all of your other senses, peeled for all potential solutions, not just the high technology ones.

Backwards Innovation

A Case Study in Accidental Innovation

Backwards Innovation - Chipotle Mexican GrillAccording to Wikipedia, Chipotle was founded twenty years ago by Steve Ells (1993). Chipotle had 16 restaurants (all in Colorado) when McDonald’s Corporation became a major investor in 1998. By the time McDonald’s fully divested itself from Chipotle in 2006, the chain had grown to over 500 locations. Today, 37,310 employees at more than 1,400 locations in 43 U.S. states and Washington, D.C., three Canadian provinces, the United Kingdom, and France (all company-owned, no franchises), help Chipotle generate an annual net income of US$278 million (2012).

Also according to Wikipedia, founder Steve Ells attended the Culinary Institute of America before becoming a line cook for Jeremiah Tower at Stars in San Francisco. It was there that Ells observed the popularity of the burritos in the Mission District taquerías. In 1993, Ells took what he learned in San Francisco and opened the first Chipotle in Denver, Colorado, in a former Dolly Madison Ice Cream Store near the University of Denver campus using an $85,000 loan from his father. Ells and his father calculated that the original restaurant would need to sell 107 burritos per day to be profitable, but after one month, it was selling over 1,000 burritos a day.

But according to Steve Ells himself in the video below, he didn’t start out to create a chain of burrito shops, but instead opened the first one as a means to generate cash to open the restaurant he dreamed of opening. So he didn’t set out to help create the growing casual dining category, he didn’t set out to be the head of a multi-billion dollar company, but he did set out with a vision to create a restaurant that would serve fast and fresh Mexican-inspired cuisine.

See the Chipotle Story – How it All Started:

See more about the Chipotle Culinary Story:

Watch One Man’s Quest for Better Tasting Pork (while released in 2011 it, according to Wikipedia, details a journey made in 1999):

And it is in this journey to understand how he can source better ingredients at scale a couple of years ago that led to the 2001 launch of their Food with Integrity mission. Some of the most recent efforts to support this mission have become more fun and more social. This includes activities like the release of a video called Back to the Start that features a Coldplay song ‘The Scientist’ sung by country music legend Willie Nelson that was made available for download with proceeds benefiting the Chipotle Cultivate Foundation and its dedication to creating a sustainable, healthful and equitable food future.

And most recently, this year they have created an App called Chipotle Scarecrow that rails against factory farming and they’ve created this movie called The Scarecrow to promote the App:

Don’t worry, all of this is leading somewhere.

It has led me to an idea that I want you to consider as you look at your innovation efforts.

It is the idea of Backwards Innovation.

What is Backwards Innovation?

It is the idea that in our quest to become ever more efficient and more effective, sometimes we go too far.

Or we pass a point from which, we can actually create innovation by going…backwards.

So today, the area of greatest opportunity for innovation in the food industry is in backwards innovation, by creating value by seeking in some ways LESS efficiency and by becoming MORE effective in DIFFERENT ways.

So, as you all continue to seek innovation, you must sometimes ask yourselves:

  • In our quest for efficiency have we gone too far in some ways, or have we reached a point where opportunities are created that might at first glance look less efficient?
  • In our quest for greater effectiveness, should we now be seeking to be more effective in different ways?
  • Have we been seeking increased technology for so long now in this area that now people almost want less technology?

These are just three backwards innovation questions you might ask yourself.

What other backwards innovation questions can you think of?


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