Great Resignation | Human-Centered Change and Innovation

Four Reasons the Big Quit Exists

Turns out the pandemic prompted mass numbers of employees finally say, “take this job and shove it” to employers and careers they don’t like. Life is too short to be miserable at work.

In a recent NICE Webinar, we discussed how job quit rates have hit a historic high—even while the economy is still recovering from two years of furloughs and layoffs. This is often referred to as The Great Resignation.

Enlightening research from Gallup gathered in March of 2021 found that 48% of the working population in the United States is actively job-hunting or seeking out new opportunities.[1]

NICE Employee Churn word cloud

So, while we watch the labor market churn with no signs of settling, how can businesses avoid the costs of high turnover rates?

“How to Reduce the Risk of Employee Churn Amid the Big Quit”
(click to continue reading this article on the NICE blog)

Image credits: NICE

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For those of you struggling with your staffing levels or with finding talent during these exceedingly challenging times, I have exciting news to share!

My latest commissioned webinar is now available ON DEMAND:

Stop the Madness! How to reduce the risk of employee churn amid the Great Resignation

Synopsis from NICE CXone page:

It’s being called The Great Resignation: Millions of employees leaving their jobs every month! While the trend affects every industry, nowhere else is it felt more acutely than in contact centers. How do you keep agent churn from derailing your contact center?

Smart organizations know that it’s about more than salaries. Agents want work-life balance, and on the job, great tools and support to help them do their jobs well.

In this On-Demand webinar I explore what’s driving the Great Resignation and how to keep your agents engaged and satisfied.

Learn important strategies for keeping your agents from walking out the door:

How giving agents purpose creates job satisfaction.

How to create flexibility for agents to improve work-life balance.

How to keep hybrid workforces connected and engaged.

Click here to access the webinar

I hope you enjoy it!

Please post any questions below in the comments.

There will be an accompanying white paper available soon.

NOTE: Commissioned thought leadership (articles, white papers, webinars, etc.) to accelerate a company’s sales and marketing efforts (including lead generation) is one of the services I provide in addition to the speeches and workshops I deliver as an innovation speaker.

Image credit: Pixabay