Author Archives: Stephen Shapiro

About Stephen Shapiro

Stephen Shapiro is the author of five books including “Best Practices Are Stupid” and “Personality Poker” (both published by Penguin). He is also a popular innovation speaker and business advisor.

The Power of Positive Constraints

GUEST POST from Stephen Shapiro

In the world of innovation, there seems to be this belief that we’re supposed to let everybody be free thinkers and let them do whatever they want. But this actually destroys innovation. We need structure. We need constraints.

I’ll give you a really simple example.

If you’ve been  following my blog, you’ll notice that about a month ago, I made a bit of a change.

Now, instead of just writing whenever I feel inspired to do so or writing about whatever I want, I created structure.

Mondays, there’s a Monday Morning Movie. Tuesday, there’ll always be the transcription of the movie and an occasional Tuesday Travel Tip. Wednesday is my Wednesday Work Wisdom. And Friday is my Friday Fun Fact. (Check out my article to see how the makers of Star Trek effectively used the Power of Positive Constraints https://tinyurl.com/brye9ct)

As a result, over the past month, without fail, there has been a minimum of four blog entries and, in some weeks there have been five or six.

You’ll notice that when I didn’t have structure, when I didn’t have those positive constraints, there would be some weeks where I would have only one entry. And there would even be periods of time where I wouldn’t write at all.

Constraints are actually a good thing. First of all, they give us structure, forcing us to think more clearly around something specific.  But it also sets a tone for what we need to get done. If I’m committing to completing certain things every day, and I can do those activities consistently, that’s very valuable.

And it’s not just about publicly declaring what you will get done. There’s another value that comes from having positive constraints: It reduces the level of thinking you need to do so that it allows you to be more creative.

If I gave you a blank sheet of paper and said, “Hey, come up with a great idea on how to improve your business,” you might come up with a lot of ideas. Probably, most would be pretty bad.

And I suspect that you would actually struggle to generate even a few great ideas. When given no constraints, we don’t know where to begin.

On the other hand, if we worked on defining a really good problem statement – identifying what is the one area of your business where there is the greatest opportunity; identifying where you differentiate yourself from your competitors – that might actually give you even better results, more creativity, and even more value.

Constraints are not bad. We seem to believe that people should “think outside the box,” but anybody who’s been following my work knows that my philosophy is to find a better box (aka constraints).

Being organized, having structure, and working within constraints are not bad. These are things that will actually increase and enhance your level of creativity.

So, look at an area in your life where you’re struggling to get things done.  Maybe part of the issue is confusion and a lack of clarity. A lack of clarity comes out of a lack of constraints.

Constraints will give you clarity. Anytime that you feel stuck or confused, think about what structures you could put in place that would keep you accountable, that would keep you on track and on target, and improve your level of creativity.

When you start to think about positive constraints as a positive thing, I promise you, you will enhance your creativity massively.

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Crowdsourcing for Every Occasion

GUEST POST from Stephen Shapiro

I recently spoke at an event called Crowdopolis. The topic was crowdsourcing. This has become one of the hot buzzwords in business. Companies of all sizes are dipping their toes into crowdsourcing.

But what is it really? Well, crowdsourcing is a lot of different things and can’t easily by lumped into one small bucket.

Here are a few of the crowdsourcing variations (and this is not a complete list):

  • Solution Finding: This is where you use a crowd to solve a complex problem. Are you looking to develop a glass for the next iPhone that won’t smudge? Ask a crowd to see if they have a solution. InnoCentive and BrightIdea are two platforms that help` companies solve these types of problems (the latter is the engine behind GE’s ecoimagination initiative).
  • Opinion Seeking – Crowds can be used, of course, to provide input and suggestions on how to improve your product. SurveyMonkey is a low-end version of this in action. MyStarbucksIdea.com is a more sophisticated version that runs on SalesForce.com’s “ideas” platform.
  • Content Creation – Want to create an advertisement for your company but don’t want to hire a single design agency? Why not hire the world? Companies like Doritos have done this for their Super Bowl commercials with great success. Platforms like Tongal help companies crowdsource the creation of videos. News broadcasters are also doing this to help collect videos from individuals who shoot newsworthy footage on their iPhone.
  • Design Competitions – Need a new logo? You don’t need to hire just one person from an agency or eLance.com (which is also a form of crowdsourcing, even though you only get one person doing the work, you get multiple people to bid on the work), you can use 99designs.com or logotournament.com to get hundreds of designs for the price of one. You select the one logo you like and pay only that one designer.
  • Data Collection – This is a growing area of crowdsourcing. Instead of sending your employees out to inspect buildings, shelves in super markets, or potentially even read meters, get anyone to do it. For example, when someone is in a supermarket, have them snap a picture of your product on the shelves. This gives you insights into stocking levels and product placement, and the GPS tracking will give you the location without the need for tagging. Think of this as more data for your big data.
  • Manual Tasks – This is outsourcing on steroids. Amazon.com’s Mechanical Turk is an example of this. Break up your work into bite-sized chunks and get people to do these activities for pennies. There are many platforms for doing this in all shapes and sizes. Although it is not technically a crowdsourcing platform, one of my favorites websites is fiverr.com; a site where people will do almost anything for $5.
  • Testing – Do you have something you want to test? uTest is a great platform for this. They can beat the heck out of your website looking for bugs, usability issues, or anything else. You can get hundreds of people banging on your system to stress it and test it.
  • Customer service – What if you could get your fans to be customer service employees? Platforms like CrowdEngineering.com allow your most knowledgable customers to provide help to your entire customer base. If your customers have a technical problem, instead of speaking to an employee, they can be routed to one of these knowledgable fans. Think of this is a virtual “geek squad” or “genius bar.”
  • Programming – One of my favorite crowdsourcing platforms is TopCoder. This is truly amazing. They have nearly a half million programmers, designers, testers and program managers who compete to create wireframes, designs, code, and algorithms, and then test everything for customers. This is one of the best end-to-end solutions out there.
  • Crowd funding – Need money for an initiative or cause? Crowdfunding may be the way. Platforms like kickstarter.com enable people to raise money for their projects. There are platforms for raising money for non-profits. And now there is the emerging version which can allow for micro-angel investing.

As you can tell, crowdsourcing can be leveraged in many ways.

It is important to note that crowdsourcing is not THE answer. It is only a tool. You need to make sure you understand what you want to achieve and then determine if this approach is appropriate. Too many organizations have tried crowdsourcing, thinking it was a silver bullet, only to be wildly disappointed. Having said that, when used properly, it can reduce costs, timeframes, and risk, while providing high quality solutions.

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Call to Action – Appreciate, Don't Accumulate

GUEST POST from Stephen Shapiro

Today I’m going to talk about ways that you can work a heck of a lot less, while having a much better life.

I’s like to talk about a philosophy that I call the “20/80/80 principle.” It’s a way for extracting the greatest amount of value out of what you’re doing, with the least amount of effort, thus freeing you up to do other things.

Now, if you’re going to use this general mindset of freeing yourself up, you need to recognize that it’s not just about making more money. It’s also about freeing yourself up from the current burdens that you may have in terms of lifestyle, and some of the decisions you’ve made.

Back in 1999, I was living in New Jersey. I had a three-bedroom house. It was a gorgeous place. I had furniture. I had lots of great things. And then I moved to England. When I moved to England, I ended up moving into a fully furnished one-bedroom apartment. Because I was moving across the Atlantic, I didn’t want to bring a lot of things with me, so I really got rid of everything.

Everything that I owned literally fit into two boxes – my clothes, my belongings, anything that I needed. Now, of course, living in a furnished apartment was great, because I didn’t have to worry about furniture, dishes, and things of that nature. But I owned almost nothing.

I discovered back then, that there is this freedom, this liberation, that comes from not having a lot of things and from being able to actually live the simplest life possible. There’s less clutter around you, therefore, there are less things to worry about. And because you’re spending less money, you don’t have to worry about making as much money. It give you freedom.

We often hear the expression, necessity is the mother of invention. The reality is though, that when you work out of necessity, your invention is limited. When you come from a place of freedom where you’re able to start living the life as you want to live, you tap into true creativity.

Therefore, instead of accumulating, what you need to do is start appreciating.

What you want to do is simplify your life. You want to be able to look at how you spend your money. Look at your house. Look at your car.  And really ask yourself what would be the benefit of getting rid of them. Or downsizing to the point where you have less clutter and fewer financial obligations.

What you get out of that is more freedom. If you do this, it will then free you up to make completely different decisions with your life: how you choose to live your life and how you choose to work.

I know, for myself, having done this,that it is a liberating experience. By getting rid of things, you actually add to the positivity of your life and to the energy you’re able to create. Because you’re not innovating and creating from a place of need, desperation, or survival. Instead you are innovating from a perspective of freedom, pull, creativity, and passion.

So the first step to this is to really just take a hard look at your life and where you’re spending your money and what you have. And then ask yourself, “What do I really, truly need?” Once you do this, you can move onto the next step (which we’ll talk about Wednesday), which is a process and philosophy for being able to, not just free up your belongings, but free up your time.

When you free up your lifestyle and everything around you, and you free up your time, you then have this incredible freedom to truly create extraordinary things.

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6-Step Blueprint to Build Innovation Momentum

GUEST POST from Stephen Shapiro

The question I get most often from my Fortune 500 clients: “How do we create a culture of innovation?”

Although there is no simple answer, here’s a blueprint I’ve found useful to get things started and build momentum.

  1. Ask employees for ideas – Most organizations start here with the corporate suggestion box.  Let’s call it idea-driven innovation.  This step is useful for getting people engaged. It also helps capture low hanging fruit and incremental innovations.  However, after a period of time, the ideas become less practical and less valuable.  The “noise” (low quality ideas) increases.  And sadly, even the good ideas often have a difficult time finding a home (sponsor, owner, funding, resources), so they wither on the vine.
  2. Ask top execs for their most pressing challenges – We now move from idea-driven innovation to a more useful approach: challenge-driven innovation.  Find the people with money, power and resources in your organization, and ask them for the  most important challenges that they need solved.  Don’t call it innovation. Think of it as problem solving. This step gets the executives engaged as they start seeing direct value.
  3. Ask employees to solve these challenges – Once you’ve identified the top executive challenges, it is now time to get the employees working on finding solutions. This is done via internal crowdsourcing. Instead of asking everyone for their  suggestions, ask them for solutions. This keeps them engaged, reduces the noise, and provides a much higher ROI.
  4. Ask employees to identify challenges This step is designed to get everyone to realize that the mantra, “Don’t bring me problems, bring me solutions,” is wrong. Teach employees that if you bring bigger and better problems, there are many ways to find better solutions. Ask employees to submit good challenges. This steps requires proper education/guidance to avoid being inundated by poorly defined challenges.
  5. Go externally for solutions to challenges – Use alliances, outsourcing, and external crowdsourcing/open innovation as a means for discovering solutions to exceptionally pressing solutions. Or use “tech scouting” in order to find off-the-shelf solutions to meet needs of less strategic challenges. Some organizations do this earlier in the process, starting here before asking employees for solutions.
  6. Go externally for identifying challenges – Most organizations struggle to identify the right challenges. They are too close to the business and therefore have reduced peripheral vision. Therefore, it is useful to partner with trend monitoring organizations, universities, think tanks, and experts to help identify the challenges that might be in the organizational blind spot.

This process is not sequential. Some steps are done in parallel at times. And sometimes they are done in a different order.

If your objective is to accelerate the way you innovate, this model is extremely useful. You will find that less time is spent on innovation with better results.

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Your Organization is a Cult!

GUEST POST from Stephen Shapiro

Contrary to conventional wisdom, opposites do not attract. In fact, it has been scientifically proven that opposites repel. The reality is, like attracts like. As a result, your organization has a bunch of people who think the same way. People have personalities, and so do organizations. Many would call this their culture. This is an appropriate word since it is related to the word “cult.” Everyone in your organization most likely fits the mold. There are four primary organizational personalities:

  • Analytical: Organizations that value expertise and intelligence, like pharmaceutical companies, research labs (like NASA), and many financial institutions.
  • Results-Oriented: Organizations that value the bottom line, quarterly earnings results, and stock price like large, publicly traded organizations.
  • People-Centered: Organizations that value relationships and their impact on society, like non-profits and NGOs.
  • Creative: Organizations that value imagination and ingenuity, like advertising/branding agencies and some entrepreneurial start-ups.

The key word in each description above is “value.

The personality of your organization is not determined by the work you do, the industry you are in, or the people you hire. It is determined by what is valued. Ask yourself which of the attributes above – analysis, results, people, or creativity – is valued the most. Don’t just look at your performance management system. What is truly valued, when push comes to shove, by your leadership? Who really gets promoted? What always gets recognized and rewarded?

Here’s the important point: Your organization’s personality will give you a hint at what is not valued.

This is your organization’s innovation blind spot. Non-profits are notorious for not valuing traditional business lessons. Large corporations are known for not truly appreciating creative individuals who think differently. In order to innovate more effectively, you need to first identify your innovation blind spot – what is not valued – and make a concerted effort to encourage these people, behaviors, and activities. Although your organization will have a single personality, you need to be adept at all four sets of innovation skills.

P.S. Personality Poker is a great tool for identifying your innovation personality and specific innovation blind spots.

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7 Ways to Outsmart Your Brain And Be More Innovative

GUEST POST from Stephen Shapiro

You are alive today. You were alive yesterday. You were alive the day before that. This is good news from a survival perspective. Unfortunately it is bad news from an innovation perspective.

Your brain is wired to keep you alive.

Your brain makes the assumption that because you were alive yesterday, what you did previously is safe. Therefore repeating the past is good for survival. As a result, doing things differently, even if it seems like an improvement, is risky. Perpetuating past behaviors, from the brain’s reptilian perspective, is the safest way.

This is why innovation is difficult for most individuals and organizations.

Innovation is about change. It is about doing something different than you did previously. It is about trying something that you have not done before, and therefore may feel is a danger to your survival.

How does the brain’s survival instinct prevent innovation–and what can you do about it?

Here are seven ways to outsmart your brain:

Challenge No. 1: The brain wants pains solved first. The brain is wired to minimize loss. We want to keep what we already have. Equally, we are not interested in something new, until we address our pains. The brain seeks preservation over pleasure.

Solution: Recognize that people want their pains solved more than anything else. Be the aspirin. Innovation is not just about creating something new and different. It should solve a problem that people have. Infomercials are especially effective at demonstrating this.

Challenge No. 2: Expertise is the enemy of innovation. We build neural pathways to known solutions. What we know best (or in some cases have heard most recently) becomes our default answer. Unfortunately, once we find an answer to a problem, we stop looking for other possible solutions. As a result, the tried and true wins out and we get more of the same.

Solution: Keep looking. Although this sounds simple, don’t stop with the obvious answers. Keep pushing until you are out of ideas and then still push forward. Ask “who else has solved a problem like this?” A whitening toothpaste was developed by studying how laundry detergent whitens clothes. A medical device manufacturer learned how angioplasty balloons expand and contract by studying car airbag deployment.

Challenge No. 3: The brain wants solutions, not problems. In the world of business, we hear the expression, “Don’t bring me problems, bring me solutions.” From a survival perspective this makes sense. When faced with the possibility of being eaten by a lion, we don’t want to study our navel. Action is critical. However, in the world of innovation, the “problem” is actually more important.

Solution: Ask better questions. Einstein reputedly said, “If I had an hour to save the world, I would spend 59 minutes defining the problem and one minute finding solutions.” Instead of asking for broad ideas such as how to increase revenues, first identify the specific growth opportunities, untapped markets, emerging trends and current roadblocks. Then find solutions to those more focused challenges.

Challenge No. 4: The brain craves commonality. Contrary to conventional wisdom, opposites do not attract. It is safer to be in a tribe of people who think the same way. Things get done quickly. It feels effortless. But the downside is that it thwarts innovation.

Solution: Work with people who are not like you. Find people with different backgrounds, personality styles, and interests. Appreciate their contribution to you and your professional efforts. For example, I am someone who is disorganized and despises plans or planning. As a result, the first person I bring on to my team is a detail-oriented project manager who can make sure ensure that I get everything done.

Challenge No. 5: The brain sees what it believes. The brain uses a pattern matching technique called “confirmation bias.” In a nutshell, it rejects anything that is inconsistent with your belief structure. This is why two people can listen to the same political candidate and hear completely different things. From an innovation perspective, this may have us get attached to certain ideas, despite evidence proving that they are probably duds.

Solution: Avoid getting wed to your ideas by getting someone to play devil’s advocate. Any time you think to yourself, “Wow, this is a great idea,” get someone to poke holes in your logic. Don’t go to the same people for input. Seek out people who you suspect would reject the idea. Learn from them. Refine your solution based on numerous perspectives, not just your own biases.

Challenge No. 6: Your brain only sees a fraction of reality. What you focus on expands, to the exclusion of everything else. The brain’s reticular activating system is designed to filter out 99.99 percent of the stimuli out there. This prevents the brain from being overwhelmed by information. Unfortunately, as a result, you miss out on opportunities because you cannot even see they are there. When you are a technology expert, the solution to every problem involves software/hardware. Opportunities are limited to your frame of reference.

Solution: Sometimes you need to purposefully retrain the brain. Attend conferences unrelated to your work. Read magazines from different industries. This is why I don’t read books on innovation, but instead read about neuroscience, psychology, and sports performance. This helps me see more of the world and find opportunities in places I wouldn’t have thought to look.

Challenge No. 7: The brain thinks too much: The dorsolateral prefrontal cortex is the judgmental part of the brain. It is analytical and calculating. This is great for decision-making that requires logic. But it can kill innovation. When athletes choke, they are over thinking and constrict the neural pathways that allow access to their deeper capabilities.

Solution: Quiet that part of the brain through meditation, yoga, showering or any other relaxing activity. This allows you to gain access to the creative parts of your brain. Aristotle found his greatest breakthroughs while napping. One company found that they could speed up the development of new product ideas through meditation first thing in the morning.

The brain is incredibly powerful. And it does its job exceptionally well: perpetuate the species. It does this by ensuring the survival of the individual and the gene pool. Although this is of course valuable, it does limit our ability to try new things. Perpetuating the past is the surest way to survive. But for organizations, doing what you did in the past is the fastest path to extinction. By knowing how your brain is wired, you can choose to both survive and thrive.

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TopCoder's Impressive Open Innovation

GUEST POST from Stephen Shapiro

TopCoder is one of the best-kept secrets in open innovation.  I had the pleasure of spending time with them.  They are a fun bunch that is passionate about what they do.

After a full-day deep dive in their Connecticut offices, I traveled to Orlando to spend two days at their “TopCoder Open,” a competition they run each year where they invite their top contributors and clients.

I have to say, it’s all quite impressive.

They focus on a specific set of problems: design, coding/testing, and algorithmic challenges.

Their approach to open innovation is distinctive; something I have not seen elsewhere:

  • They “atomize” their challenges to make them so small that they can be solved in two weeks or less.  In some cases, challenges are solved in 24 hours.  Doing this increases the likelihood of success and reduces the impact of failures.
  • Their challenges are not an event; they are an end-to-end process.  Competitions start with strategies, wireframes, user experience design, and go through coding, testing, bug finding and more.  They take a macro challenge and deconstruct it into many smaller challenges that are later integrated back together.
  • They eat their own dog food.  Their own platform was developed by their community.  They have very few internal resources.  Anything they need to create, they use the community.  Imagine an technology company without any technology people and you have TopCoder.
  • Their community is truly a community and not a bunch of individuals.  Yes, they create competitions where contributors earn badges and reputation points.  But unlike similar platforms, the members get to know each other.  While at the TopCoder Open, it was clear that there is camaraderie amongst the community.
  • It is all about the community.  Nearly everything they do is through the community and for the community.  They have 400,000 members in 220 countries. The project managers, called co-pilots, are members of the community.   The crowd is even used to spec out the challenges; a challenge to define the challenge. The community does it all.

The results are astonishing.  Most organizations have found that they can get a better result for 1/6th the cost with much shorter development timeframes.

Because they have a wide range of challenges (design, coding, testing, etc), this allows people to specialize on what they really like.  Studies show that doing this increases effectiveness by 40%.

Open innovation in general is a great model because it allows the organization to pay for results, not hours.  And because there are so many people working simultaneously on a problem, the likelihood of finding a solution is massively increased.  TopCoder has a 90% solve rate.

Open innovation also allows organizations to try out new ideas in a safe and inexpensive way.  TopCoder is a perfect platform for doing this.  With 2 weeks and a few thousand dollars, they can run a challenge that can generate great insights quickly and cheaply.

There are many open innovation platforms.  I have seen many of them. Each has a specific purpose.  One solution does not solve all innovation challenges.

TopCoder specializes on a specific set of problems: design and development.  And they solve those challenges exceptionally well.

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Lessons of Pawn Stars

GUEST POST from Stephen Shapiro

Yes, you read that correctly.  PAWN Stars.

This reality television show on The History Channel chronicles a pawn shop outside of Las Vegas.  I enjoy the show because of the history associated with the pieces that are brought in for sale.  In addition to rifles from the revolutionary war and antique political documents, people bring in some unusual items like old videos games, dilapidated cars, and various novelty items.

After watching the show a bit, I gathered four practical lessons that Rick Harrison, the owner, uses when purchasing items:

  1. Liking/wanting an item does not make it a good purchase; it must make money
  2. Just because something is rare does not make it valuable
  3. Look at the size and analyze if something else could make more money in the same space
  4. Speed of sale is critical; consider the buyer’s market.  In down times, luxury items sell slower

These are also good lessons for any innovator.  Here are the innovation corollaries to the Pawn Star buying principles:

1. Do not get enamored with your ideas. Just because something “feels” good does not make it a good investment.  Innovators often get “attached” to their creations and then blindly push forward.  Knowing which ideas will create money is critical.  Knowing which ideas to kill is a powerful skill.

2. Just because it is different does not make it valuable. Recognize that novelty does not translate to value.  If you don’t have any buyers and it does not serve a specific need, you should not invest in it.  This is not a game of “innovation for innovation’s sake.” Too many companies say they want to innovate, but don’t really know why or how.

3. Not all innovations are created equal. What solutions can create exponential value?  What are the leverage points in your market?  What products or services could transform your industry?  Although you don’t want to only “swing for the fences” (that is, don’t solely focus on game changers; incremental innovation is also critical), make sure you invest your resources wisely with a balanced portfolio and a good risk/return profile.

4. Above all, consider the buyer. This is innovation 101.  The market must tell you where to invest.  In today’s economic condition, solving a pain is more important than providing an abstract benefit. In other words, be the aspirin for your customers’ pains.

Insights can be gathered from anywhere. Today I looked to a pawn shop. In the past, I was inspired by an expired bottle of mayo. Where else have you discovered new ways of thinking?  Innovation is everywhere.

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Ideas, Ideas Everywhere

GUEST POST from Stephen Shapiro

There’s an old tale that goes…

Water, water, every where, Nor any drop to drink.

Inside of organizations, there’s a corollary…

Ideas, ideas every where, Nor any one can think.

Um, ok, I should stick to my day job. But the point is, organizations are drowning in a sea of ideas, yet they never take the time to think about what matters most.

The other day I was at an event run by a non-profit. They have built up a large network of advocates who support the cause. As I am a good friend with the woman who runs this group, I spent a fair amount of time with her that evening. As the hours passed, many people gave her their thoughts on how to run the organization. ”Do more of this…” ”Do less of that…” “Call your group this….” “Engage these organizations…” “Copy what this non-profit is doing…”

The ideas were all over the map.

I could tell that the organization’s leader was a bit frustrated and confused as there were so many suggestions.

She turned to me and asked what I thought she should do.

Of course, like everyone else, I had my opinion.

I told her, “Stop listening to people’s suggestions.” I then joking said, “And you should ignore my suggestion too.” (Someone once said to me, “Isn’t telling people that they should not use best practices a best practice?” Hmmm….)

Within any organization, there is never a shortage of ideas. There is a shortage of good ideas that actually matter and ultimately create real value.

My recommendation to her was:

  1. Stop listening to suggestions (and don’t solicit them either). Everyone wants to give you their two cents…and that’s all their ideas are worth.
  2. Get clear on your strategy. There has been too much focus on day-to-day activities that the business model has not been clearly articulated. There has been an over-focus on tactics rather than outcomes.
  3. Stop copying the best practices of other, similar non-profits; study for-profit organizations. This will provide new insights. And it will have you less reliant on sponsorship/donations and will force you to develop a real value proposition.
  4. Based on the strategy, identify a series of challenges/opportunities (“How might we…?”). The strategy defines “what” you want to achieve (outcomes) and “why” (purpose). The challenges deconstruct the strategy into questions, that when solved, provide the “how”.
  5. Ask your network (through email or better yet a private discussion board) for “solutions” to these challenge/opportunities. Encourage collaboration.
  6. Find people who are passionate about moving these opportunities forward and put them in charge of implementation.

A critical issue with so many organizations (especially smaller businesses and non-profits) is that there are so many opportunities and so little focus. The ideas/needs of the day tend to overshadow the overall strategy.

Get clear on how you make money, how you differentiate yourself, and then define a series of challenges that will help make that strategy a reality. Focusing on what matters most will accelerate your innovation efforts and reduce your investment.

Happy New Year!

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Finding Innovation Help Next Door

GUEST POST from Stephen Shapiro

One of my favorite topics is to discuss how breakthroughs are generated by looking for someone who has solved a similar problem in a different space.

Some examples I talk about in my Best Practices Are Stupid books are:

  • A company developed a new type of whitening toothpaste by studying the way non-bleach laundry detergent works
  • A gas pipeline “sealing” system was developed by studying the way the capillaries in the finger coagulate blood and heal themselves
  • An office supply company found a way to get customers to return used toner cartridges by studying Netflix’s DVD service

And there are so many more interesting case studies.

While giving a speech on this recently, a client shared another wonderful example.

The company is in the computer simulation space. They are able to build incredibly realistic models of what might happen in the real world by creating simulations in the virtual world.

When working for a medical device company that made angioplasty equipment, they wanted to create a computer simulation that would predict how the “balloon” would expand.

Where did they turn for an accurate computer model?

In the past, they worked with car manufacturers and built statistical models that simulated the expansion and contraction of airbags. This proved to be a wildly accurate way of predicting how a balloon catheter would operate.

When you are working on your next business challenge, ask yourself:

“Who else has solved a similar problem.”

In doing so, you might significantly accelerate your innovation effort.

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