Author Archives: Mitch Ditkoff

About Mitch Ditkoff

Mitch Ditkoff is the Co-Founder and President of Idea Champions, an innovation consulting and training company, headquartered in Woodstock NY. He is also a big believer in the inspired words of Margaret Mead: “Never doubt that a handful of concerned citizens can change the world. Indeed, that’s all that ever has.” Follow him @mitchditkoff

20 Qualities of an Innovator

GUEST POST from Mitch Ditkoff

The word “innovate” can be traced all the way back to 1440. It comes from the Middle French word “innovacyon,” meaning “renewal” or “new way of doing things”.

Exactly what innovations actually happened in 1440 (rounder oxcart wheels?) is anybody’s guess, but whatever they were, it’s likely they improved the quality of life for more than a few people.

These days, the “innovation thing” is something of a no-brainer. Every company worth its low-salt lunch has identified innovation as a core competency needing to be developed.

Who in their right mind (or is it right brain?) can deny the value of improving things? Isn’t this what human beings, those grand inventors of the microchip and the chocolate chip, are supposed to do?

True. But who has time?

And so begins the search for the magic pill — the system, formula, or blueprint that will make innovation a done deal.

Innovation, unfortunately — unlike audits, re-engineering, or your high school penmanship teacher — is not given to systems, formulas, and blueprints. It is given to people — restless, inspired, fascinated people with an almost cellular need to change things for the better.

And while it can certainly be supported by systems, it can never be reduced to systems.

If you want to ignite innovation in your organization, forget about slick formulas for a minute and pay attention to what’s happening on the inside. Because that’s where innovation starts. With the innovator — the inspired individual, compelled to make a difference.

And the key to the innovator? The special blend of qualities that allows him or her to succeed while their co-workers are bitching and moaning on their way to their next unnecessary meeting?

Is it tools? Techniques? Metrics?

Sure, they’re useful. But without the user of them having the right stuff, they’re merely decoration — like having a shiny set of new jumper cables, but no car.

And so… if you are one of the self-chosen few who are willing to stop blaming your organization, the economy, your boss, your industry, the government, HR, your mother, your astrological sign, the Board, and the bored, now’s the time to start taking personal responsibility for innovating.

Now’s your chance to kick things in high gear.

Now’s the time to get the lead out — to lead the revolution wherever you happen to be working at the time and make some magic.

Yes, it begins with you. But where does it begin with you?

With awareness.

In the words of the great psychologist, Fritz Perls, “awareness cures.” Yes, it does.

Still with me?

If so, take a few minutes now to try the following exercise to get the party started.

All you need to do is rate yourself, on a scale of 1-10, for how much you manifest the following qualities in the workplace. Note which ones are your strengths — and how can you build on them. Then note which ones are your weaknesses — and how can you strengthen them.

You might even give them to your team and ask them to rate themselves. Then get together and talk about what you’ve all come up with.

And don’t forget to floss.

20 Qualities of an Innovator:

  1. Challenges the status quo
  2. Curious
  3. Self-motivated
  4. Visionary
  5. Entertains the fantastic
  6. Takes risks
  7. Peripatetic (moves about)
  8. Playful/humorous
  9. Self-accepting
  10. Flexible/adaptive
  11. Makes new connections
  12. Reflective
  13. Recognizes patterns
  14. Tolerates ambiguity
  15. Committed to learning
  16. Balances intuition and analysis
  17. Situationally collaborative
  18. Formally articulate
  19. Resilient
  20. Persevering

This posting is excerpted from It’s AHAppening, a series of five, 16-page creative thinking guidebooks.

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20 Reasons Why the Best Ideas Come in the Shower

GUEST POST from Mitch Ditkoff

During the past 25 years, I’ve asked more than 10,000 people where and when they get their best ideas. I get all kinds of answers, but the one that has always fascinated me is “the shower” — maybe because I also get so many of my good ideas there.

And so, at the risk of overstating my case, I hereby offer you 20 reasons WHY the shower is so conducive to new ideas.

  1. Showering signals “a new day” or “new beginning.”
  2. You’re usually alone, with time to reflect.
  3. Interruptions are rare.
  4. The rush of water creates a kind of “white noise” that makes concentration easier.
  5. Shower stalls look like little incubation chambers.
  6. Water is associated with “contemplation” (i.e. sitting near a river, lake, or ocean.)
  7. Showering is a metaphor for “getting rid of the dirt” — the stuff that covers up what’s beneath.
  8. Showering is a ritual. Lots of creative people like to have little rituals to get their head in the right place.
  9. You can write your ideas on the walls with a water soluble pen.
  10. There’s not a lot of judgment or analysis going on in a shower.
  11. A hot shower opens the pores — and by extension, maybe the mind.
  12. Showering wakes up you. It makes you more alert.
  13. Showering is a relaxing and stress free experience. With nothing to stress about, your mind is free to roam new territories.
  14. If you shampoo, you’re massaging your head. That’s gotta be good.
  15. It’s hard to check your iphone or Blackberry in a shower.
  16. Albert Einstein also did his best thinking near a shower. (“Why is it I always get my best ideas while shaving?”)
  17. Water is associated with “flow.” Being in the “flow state” is often a precursor to creative thinking.
  18. There is no deliverable expected of you.
  19. If you shower with a friend, and he/she happens to be in a brainstorming mode, lots of great ideas get sparked.
  20. Showering is easy. Not a lot of thinking is required to make it happen, which frees your mind to think about other things.

Any other possibilities come to mind?

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Give Employees More Time to Innovate!

GUEST POST from Mitch Ditkoff

During the past few years I’ve noticed a curious paradox heading its ugly rear among business leaders tooting the horn for innovation.

On one hand they want the rank and file to step up to the plate and own the effort to innovate.

On the other hand, they are unwilling to grant the people they are exhorting any more TIME to innovate.

Somehow, magically, they expect aspiring innovators to not only generate game-changing ideas in their spare time, but do all the research, data collection, business case building, piloting, project management, idea development, testing, report generation, and troubleshooting in between their other assignments.

Tooth fairy alert!

This is not the way it happens, folks!

Not only is this approach unreasonable, it’s unfair, unbalanced, and unworkable. You cannot shoehorn game-changing innovation projects into the already over-committed schedules of your overworked workforce.

If you do, it won’t be innovation you’ll get, only half-finished projects and a whole lot of cranky people complaining to you in between meetings.

Aspiring innovators don’t need pep talks. They need TIME. Time to think. And time to dream. Time to collaborate. And time to plan. Time to pilot. And time to test. Time to tinker. And time to tinker again.

(Yes, I know there are always a select few fire-in-the-belly mavericks who will innovate under any circumstance, but I am NOT talking about these people. I’m talking about the other 95% who would greatly benefit from more time to explore, noodle, and immerse.)

That’s why Google and 3M give its workforce 20% of their time to work on projects not immediately connected to its core business. That’s why W.L. Gore gives its workforce a half day a week to follow their fascinations. That’s why Corel instituted it’s virtual garage program.

“Dig where the oil is,” Edward de Bono once said.

Indeed! And where is the oil? Right beneath the feet of each and every employee who is fascinated by the work they do, aligned with their company’s mission, and given enough time to make magic happen.

Need proof? 50% of Google’s newly launched features were birthed during this so-called “free time” — mid-wived by engineers, programmers, and other assorted wizards happily following their muse.

The fear? If you give people “freedom” they’ll end up playing video games and taking 3-hour lunches. Alas, when fear takes over, folks, (the same fear Peter Drucker asked us all many years ago to remove from the workplace), vision is supplanted by supervision and all his micromanaging cousins.

Time to innovate is not time wasted. It is time invested. Freedom does not necessarily lead to anarchy. It can lead to breakthrough just as easily.

Remember, organizations do not innovate. People do.

And people need time to innovate. Time = freedom. Freedom to choose. Freedom to explore. Freedom to express. And yes, even freedom to fail.

If you’ve hired the right people, communicated a compelling vision, and established the kind of culture that brings out the best in a human being, you are 80% there.

Now all you need to do is find a way to give your people the time they need to innovate — or at least MORE time than they have now.

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The Accidental Breakthrough

GUEST POST from Mitch Ditkoff

Contrary to popular belief, breakthroughs are less about the act of inventing new things than they are the art of recognizing “happy accidents” — those unexpected moments when an elegant solution reveals itself for no particular reason.

The discovery of penicillin?

The result of Alexander Fleming noticing the formation of mold on the side of a Petri dish left unattended overnight.

Vulcanized rubber?

Discovered in 1839 when Charles Goodyear accidentally dropped a lump of the polymer substance he was experimenting with onto his wife’s cook stove.

The post-it? An accident in the lab. After all, 3M made adhesives — things that stick — and the post-it didn’t stick all that well.

Breakthroughs aren’t always about inventing things. They’re often about the intervention required to notice something new and surprising.

For this to happen, you’ll need to let go of your expectations and assumptions. Not to mention, ideas, concepts, beliefs, paradigms, and dinner plans.

Bottom line, you’ll need to get really curious and allow yourself the luxury of following your curiosity to the ends of the earth.

What pundits typically refer to as “brilliance” is less about IQ or enlightened vision than it is letting your eyes adjust to the available light — so you can see what’s already there.

“I invent nothing,” said Rodin. “I rediscover.”

What failed experiment of yours or unexpected outcome might be worth taking another look at?

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20 Reasons Why Creative People Work in Cafes

GUEST POST from Mitch Ditkoff

Ever since I was old enough to realize there would never be a want ad in a newspaper that described a job I wanted, I’ve loved working in cafes.

I never really thought much about it until a few days ago when a baffled friend of mine asked why I was so into it.

His assumption?

That working in a cafe would be a distraction.

A distraction?

Dude, quite the opposite.

And so, at the risk of trotting out a few half-baked conclusions that my non-cafe-going critics will have a field day trashing, here goes:

20 REASONS WHY YOU MIGHT LIKE TO WORK IN A CAFE

  1. It doesn’t feel like work.
  2. It’s a nice break from the office.
  3. You don’t have an office.
  4. Easy access to caffeine.
  5. If you have a home office, you appreciate the fact that — in a cafe — there are no interruptions from your wife/husband/kids/roommate who rarely think they are interrupting you when they stick their head in your office and begin their conversation with something like “I’m not interrupting you, am I?”
  6. The act of going from your office to a cafe gets the creative juices flowing.
  7. Muffins.
  8. You get a whole bunch of unexpected inputs that change your perspective for the moment (i.e. snatches of conversation, songs on the radio, odd posters on the wall).
  9. There are no distracting tasks to default to (i.e. cleaning your desk, filing, tossing paper clips over the cubicle wall).
  10. The people in your office want you to talk in hushed tones and have a need for you to appear busier than you really are.
  11. Being waited on by the cafe staff puts you in the mode of “things coming to you” without much effort.
  12. You focus on your most creative projects.
  13. It feels good being part of a community — even if the community disbands after your third cappuccino.
  14. Old patterns are interrupted. New patterns emerge.
  15. You like the authenticity of your responses when the geek at the next table, peeking up from his Mac, asks what you’re working on.
  16. It’s like having a focus group at your beck and call. You can ask anyone for their opinion and they’ll give it, no strings attached.
  17. If you work at home, it’s just a matter of time before your spouse asks you to move a piece of furniture or clean the bathroom.
  18. It brings out the artist and poet in you.
  19. If you go back to the same cafe again and again, you develop trusting relationships with some of the other regulars — sharing enthusiasm, feedback, and croissants.
  20. If anything breaks, someone else has to fix it.

Any other reasons I missed?

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Why the 10 Top Reasons Don't Matter

GUEST POST from Mitch Ditkoff

  1. Reason is highly over-rated.
  2. If you need more data to prove your point, you’ll never have enough data to prove your point.
  3. Analysis paralysis.
  4. You’re going to follow you gut, anyway.
  5. By the time you put your business case together, the market has passed you by.
  6. “Not everything that counts can be counted; and not everything that can be counted counts.” – Albert Einstein
  7. The scientific method came to Rene Descartes in a dream!
  8. Most reasons are collected to prove to others what you have already decided to do.
  9. “The reasonable man adapts himself to the world. The unreasonable man persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.” – G.B. Shaw
  10. I am, therefore I think.

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Intention – The Root of Creativity

GUEST POST from Mitch Ditkoff

If creativity is the flower of a human life, then intention is the root.

Indeed, there are many bipeds among us who believe that without intention, there can be no creativity.

More than its second cousins — hope, wish, dream, and desire — intention is the ground from which creativity springs.

One of the main reasons why creativity is so flaccid in most people (and by extension, most organizations) is that there is very little intention — and the intention that does exist is often a simulation of the real thing — upwardly mobile fast trackers inheriting someone else’s vision, strategy or idea, but not sufficiently in touch with their own reason for being to really break through…

And so, if you want to create something new and meaningful, you will need to get more deeply in touch with your intention.

The force. The mojo. What truly moves you.

Intention, of course, can take many forms: the intention to change, the intention to improve, the intention to manifest miracles.

Whatever form it takes, your effort will need to be more than mental. More than emotional, psychological, or astrological. It will need to be primal — in the same way that the moon affects the tides.

Moon-howling intention.

Well then, what is moving you these days? What is in your bones? What is calling you from within?

(Excerpted from Awake at the Wheel)

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Innovation Begins with Fascination

GUEST POST from Mitch Ditkoff

I own a huge library of books on innovation. Mostly hardcover. The $27.95 variety with big indexes and forwards by people who make more money than I do.

Some of these books are actually good. Most of them bore me. (I must confess I have a secret desire, whenever I enter a bookstore, to put glue between pages 187 & 188 in all of the new releases just to see if the publishers get any complaints).

The books attempt to describe the origins of innovation. You know, stuff like “the innate human impulse to find a better way” and “the imperative to find a competitive edge.” That sort of thing.

Corporate-speak, in other words.

In my experience, the origin of innovation is fascination — the state of being intensely interested in something. Enchanted. Captivated. Spellbound. Absorbed.

What kids are naturally good at.

Kids and those mavericks at work who make everyone nervous and running for their spreadsheets at the drop of a hat.

A person who is fascinated does not need to be motivated… or managed… or “incentivized.”

All that person needs is time, some resources, meaningful collaboration, and periodic reality checks from someone who understands what fascination is all about.

That’s why Google gives its workforce 20% of their time to explore projects on their own. That’s why 3M and W.L. Gore do something similar. They know that the root of innovation is fascination.

If you, or the people who report to you, are not currently in a state of fascination it’s time to turn things around. That is, IF you want to spark some innovation.

How do you do this?

For starters, here’s one way, excerpted from Awake at the Wheel.

The Seeds of Fascination

  1. On a piece of paper, create three parallel headlines — “What Fascinates Me,” “People I Admire,” and “What I Would Do If I Knew I Couldn’t Fail.”
  2. Jot down at least five responses beneath each headline.
  3. Look for intriguing, new connections between your responses. Any insights? Ahas?
  4. Jot down your new ideas.
  5. Circle your favorite idea and brainstorm it with a friend. Then pitch anyone who’s influence can help you launch your ideas for how to bring more fascinating projects into your work life.

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Are You an Idea Addict?

GUEST POST from Mitch Ditkoff

There are lots of things in this world that people get addicted to: alcohol, nicotine, heroin, sex, and iPhones just to name a few.

But perhaps the biggest addiction of them all is the addiction to our own ideas.

Here’s how it works:

We think something up. We feel a buzz. We tweak it, we name it, we pitch it, and POOF, the addiction begins.

At first, like most habits, it’s a seemingly casual pursuit with a thousand positive side effects: increased energy, renewed focus, and a general feeling of well-being.

Like wow, man. But then…

We think about it in the shower. We think about it in the car. We think about it when people are asking us to think about other things.

We even dream about it.

Soon we want everyone to know about our idea. We want them to feel the buzz. We want them to nod in agreement. We want them to recognize just how pure our fixation is.

If this is where it ended, it wouldn’t be that big of a deal. I wouldn’t be calling it an addiction. Maybe I’d be calling it an “inspiration,” or a “commitment” or a “visitation from the Muse.” But it doesn’t end here. It goes on and on and on and on — and often, to our own detriment.

If you have a business, of course, you want to conjure up cool ideas. That’s a good thing. But if you cling to ideas just because they’re yours, or just because you’ve invested major mojo in them, then it’s definitely time to rethink where you’re coming from.

The story behind the creation of the iPhone is a good example of what I’m talking about.

Steve Jobs and his Apple team had to face the music and back off their own addiction to what they had created in order to create something even greater.

Here’s what Steve had to say about the matter:

“There always seems to come a moment (when what you’re doing) is not quite working. Take the iPhone. We had a different enclosure design for the iPhone until way too close to the introduction to ever change it. And I came in one morning, and I said ‘I just don’t love this. I can’t convince myself to fall in love with this. And this is the most important product we’ve ever done.

So we pushed the reset button. We went through all the zillions of models we made and ideas we’d had… It was hell because we had to go to the team and say, ‘All the work you’ve done for the last year, we’re going to have to throw it away and start over, and we’re going to have to work twice as hard now because we don’t have enough time.’

And you know what everybody said, ‘Sign us up.’

That happens more than you think because this is not just engineering and science. There is art, too. Sometimes when you’re in the middle of one of these crises, you’re not sure you’re going to make it to the other end. But we’ve always made it, and so we have a certain degree of confidence, although sometimes you wonder.”

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50 Awesome Quotes on Risk Taking

GUEST POST from Mitch Ditkoff

  1. “Whatever you can do, or dream you can, begin it. Boldness has genius, power and magic in it.” — Goethe
  2. “Security is mostly a superstition. Life is either a daring adventure or nothing.” — Helen Keller
  3. “It’s not because things are difficult that we dare not venture. It’s because we dare not venture that they are difficult.” — Seneca
  4. “Only those who will risk going too far can possibly find out how far it is possible to go.” — T.S. Eliot
  5. “What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it is another matter.” — Peter Drucker
  6. “Go out on a limb. That’s where the fruit is.” — Jimmy Carter
  7. “I am always doing that which I cannot do, in order that I may learn how to do it.” — Pablo Picasso
  8. “Life is being on the wire, everything else is just waiting. — Karl Wallenda
  9. “If things seem under control, you are just not going fast enough.” — Mario Andretti
  10. “Don’t be afraid to take a big step. You can’t cross a chasm in two small jumps.” — David Lloyd George
  11. “It is only by risking our persons from one hour to another that we live at all.” — William James
  12. “Do one thing every day that scares you.” — Eleanor Roosevelt
  13. “Trust your own instinct. Your mistakes might as well be your own, instead of someone else’s.” — Billy Wilder
  14. “The dangers of life are infinite, and among them is safety.” — Goethe
  15. “Do not fear mistakes. There are none.” — Miles Davis
  16. “A man would do nothing, if he waited until he could do it so well that no one would find fault with what he has done.” — Cardinal Newman
  17. “Test fast, fail fast, adjust fast.” — Tom Peters
  18. “Never let the odds keep you from doing what you know in your heart you were meant to do.” — H. Jackson Brown, Jr.
  19. “Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did. So throw off the bowlines, sail away from the safe harbor, catch the trade winds in your sails. Explore. Dream. Discover.” — Mark Twain
  20. “Leap and the net will appear.” — Zen Saying
  21. “The way to develop self-confidence is to do the thing you fear and get a record of successful experiences behind you. Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved.” — William Jennings Bryan
  22. “Pearls don’t lie on the seashore. If you want one, you must dive for it.” — Chinese proverb
  23. “Nothing will ever be attempted, if all possible objections must be first overcome.” — Samuel Johnson
  24. “And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.” — Anais Nin
  25. “Are you placing enough interesting, freakish, long shot, weirdo bets?” — Tom Peters
  26. “Take calculated risks. That is quite different from being rash.” — General George Patton
  27. “I can accept failure. Everybody fails at something. But I can’t accept not trying. Fear is an illusion.” — Michael Jordan
  28. “Opportunity dances with those on the dance floor.” — Anonymous
  29. “Yes, risk-taking is inherently failure-prone. Otherwise, it would be called ‘sure-thing-taking.'” — Jim McMahon
  30. “People who don’t take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.” — Peter Drucker
  31. “Necessity is the mother of taking chances.” — Mark Twain
  32. “99 percent of success is built on failure.” — Charles Kettering
  33. “Progress always involves risks. You can’t steal second base and keep your foot on first.” — Frederick Wilcox
  34. “What great thing would you attempt if you knew you could not fail?” — Robert Schuller
  35. “Every society honors its live conformists and its dead troublemakers.” — Mignon McLaughlin
  36. “You can only be as good as you dare to be bad.” — John Barrymore
  37. “Anything that is successful is a series of mistakes.” — Billie Armstrong
  38. “Give me the young man who has brains enough to make a fool of himself.” — Robert Louis Stevenson
  39. “If it’s a good idea, go ahead and do it. It’s much easier to apologize than it is to get permission.” — Rear Admiral Grace Hopper
  40. “If you risk nothing, then you risk everything.” — Geena Davis
  41. “Taking a new step, uttering a new word, is what people fear most.” — Fyodor Dostoevsky
  42. “Remember, a dead fish can float down a stream, but it takes a live one to swim upstream.” — W.C. Fields
  43. “Take risks: if you win, you will be happy; if you lose, you will be wise.” — Anonymous
  44. “To dare is to lose one’s footing momentarily. To not dare is to lose oneself.” — Soren Kierkegaard
  45. “You’ll always miss 100% of the shots you don’t take.” — Wayne Gretzky
  46. “It is only in adventure that some people succeed in knowing themselves.” — Andre Gide
  47. “Do not be too timid and squeamish about your actions. All life is an experiment. The more experiments you make the better.” — Ralph Waldo Emerson
  48. “One does not discover new lands without consenting to lose sight of the shore for a very long time.” — Andre Gide
  49. “Danger can never be overcome without taking risks.” — Latin Proverb
  50. “I’ll play it first, and tell you what it is later.” — Miles Davis

Thanks to Val Vadeboncoeur for gathering these goodies. If you have other favorites, let us know.

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Mitch DitkoffMitch Ditkoff is the Co-Founder and President of Idea Champions and the author of “Awake at the Wheel”, as well as the very popular Heart of Innovation blog.

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