Teaming Up to Drive Customer Experience, Change and Innovation Success

Teaming Up to Drive Customer Experience, Change and Innovation Success

I have exciting news to share and I can finally reveal all the details.

I am teaming up with the HCL Digital Consulting practice to help clients design compelling experiences, organizational agility, and innovation capabilities at the front end of their digital transformations.

HCL’s Digital Consulting practice brings together decades of deep technology expertise with best in class consulting services that are global, outcome based, and people-focused. Our mission is to drive both transformation and continuous improvement, and to do it all at scale. We work as a partner alongside our clients to align technology needs with business goals — from strategy to execution — to deliver solutions that are:

  1. Visionary — find what’s possible with strategic future focus
  2. Pragmatic — actionable solutions right-sized
  3. Empathetic — human-centered and business-minded approach
  4. Enabling — trusted advisors who work with you

If you’re looking to beat the 84% Digital Transformation failure rate then we should definitely talk – wherever you might be in the world.

Contact me here if you’d like to start a conversation about customer experience (CX), organizational change, innovation or digital transformation!

In the meantime be sure and download my free success guide on "Riding the Data Wave to Digital Disruption."

Riding the Data Wave to Digital Disruption

In our digital age, all companies must change how they think, how they interact with customers, partners, and suppliers, and how their business works on the inside. Customer, partner, and supplier expectations have changed, and a gap is opening between what they expect from their interaction with companies and what those companies are currently able to deliver. Companies must immediately work to close this expectation gap, or their entire business is at risk.

This success guide provides questions and frameworks for companies to use to plan and execute successful a Digital Transformation.

Click for free access to the "Riding the Data Wave to Digital Disruption" success guide

About Braden Kelley

Braden Kelley is a Human-Centered Design, Innovation and Transformation consultant at HCL Technologies, a popular innovation speaker, workshop leader, and creator of the Human-Centered Change™ methodology. He is the author of Stoking Your Innovation Bonfire from John Wiley & Sons and Charting Change from Palgrave Macmillan. Braden has been advising companies since 1996, while living and working in England, Germany, and the United States. Braden is a US Navy veteran and earned his MBA from top-rated London Business School. Follow him on Linkedin, Twitter, Facebook, or Instagram.
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