Tag Archives: insurance

Announcing a New Lean Innovation Series

I’ve started working with a local healthcare insurance company in a role focused on driving improvement and innovation in its membership and billing operations. The company has a big focus on LEAN throughout the company and always has some sort … Continue reading




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Looking at Healthcare Innovation from the Inside Out

After working for the last decade helping organizations from the OUTSIDE IN: Build innovative marketing strategies Manage multiple, simultaneous, cross-functional business projects Optimize complex processes Create an enterprise-wide innovation-focus I thought it was time to flip things around and go … Continue reading




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