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Change management is the process of managing an organization’s transition from one state to another. It involves identifying the need for change, identifying the key stakeholders, developing a plan for the transition, and executing that plan. Change is often necessary for an organization to remain competitive in today’s ever-changing environment, and the effective management of change is essential for success.
The three levels of change management are strategic, tactical, and operational.
1. Strategic change management involves setting objectives and developing a plan for achieving them. It involves considering the organization’s overall goals, resources, and capabilities and determining how best to use them to meet those objectives.
Strategic change management is the highest level of change management and should be used when an organization is looking to make significant changes to its structure or operations.
2. Tactical change management involves executing the strategy and making sure that it is successful. This includes monitoring results, assessing progress, and making changes as necessary.
Tactical change management should be used when an organization needs to implement a plan that has been developed at the strategic level.
3. Operational change management involves implementing the plan and ensuring that it is successful. This includes training employees, developing operational processes, and making sure that the plan is followed.
Operational change management should be used when an organization needs to ensure that its strategy is successfully implemented.
Change management is a complex process and requires the involvement of all stakeholders. The three levels of change management provide a framework for effectively managing change and ensuring that the organization is able to make the necessary changes to remain competitive.
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