Human-Centered Change™: A Visual Approach to Making Change Stick

Beat the 70% Change Failure Rate

The Human-Centered Change™ methodology was developed by Braden Kelley to help organizations get everyone literally on the same page for change. Research shows that up to 70% of all change initiatives fail — almost always for human reasons, not strategic ones.

The 70+ visual, collaborative tools of the Human-Centered Change™ methodology are introduced in Braden’s book Charting Change (Second Edition, Palgrave Macmillan), including the powerful Change Planning Canvas™. These tools help organizations:

  • Beat the 70% failure rate for change programs
  • Quickly visualize, plan, and execute change efforts
  • Deliver projects and change initiatives on time
  • Accelerate implementation and adoption
  • Build a continuous change capability across the organization


Get the Change Planning Toolkit →


Get 10 Free Tools →


Three Steps to Human-Centered Change™

Whether you’re just getting started or ready to deploy across your organization, there’s a clear path to building your Human-Centered Change™ capability:

  1. Get Your 10 Free Downloads
    Start with the free tools including QuickStart Guide sample content — a taste of what’s in the full Change Planning Toolkit.


    Get 10 Free Tools →

  2. Buy the Book & Get the Basic License (26 Tools)
    Charting Change (Second Edition) includes access to 26 of the 70+ frameworks, worksheets, and tools — including the Change Planning Canvas™ — in downloadable 11″×17″ PDF format.


    Buy on Amazon →


    Buy Basic License Standalone →

  3. Get the Full Change Planning Toolkit (70+ Tools)
    The Commercial License gives you instant access to all 70+ tools for change, including the Change Planning Canvas™, a QuickStart Guide, and everything you need to deploy Human-Centered Change™ across your organization or with clients.


    Get Annual License →


    Get Lifetime License →

Already bought the book? If you’ve purchased Charting Change and are looking to access the supporting materials, please contact Braden with your proof of purchase and he’ll send you the file.


Who Human-Centered Change™ is For

The methodology and toolkit create opportunities across the entire change ecosystem:

🏢 Organizations

Build a continuous change capability, reduce change failure rates, and get your people aligned and moving in the same direction — faster.

💼 Consultants & Advisors

Add a proven visual methodology to your practice to increase client outcomes and differentiate your change management offering.

🏫 Educators & Professors

Used as a coursebook in MBA and organizational change programs worldwide. Commercial licenses available for academic use.

📊 Project Managers

Integrates with PMP/PMBOK, ADKAR, and ACMP Standard methodologies to add a visual, human-centered layer to existing project frameworks.


What Is the Change Planning Canvas™?

The Change Planning Canvas™ is the centerpiece of the Human-Centered Change™ methodology — a single-page visual framework that enables leadership and project teams to collaboratively map all the variables influencing a change effort and organize them in a human-centered way.

It helps managers build a cohesive approach that can be more easily embraced by the employees who are charged with actual implementation. All 70+ tools in the toolkit are designed to work together and be used in physical or virtual workshops over Zoom or Microsoft Teams using Miro, Mural, Microsoft Whiteboard, or LucidSpark.


↧ Download Free Sample Chapter to See the Book in Action

Change Planning Toolkit — Human-Centered Change tools for visual change management


Integrates with Popular Change Management Frameworks

Human-Centered Change™ tools are designed to complement and enhance existing frameworks — not replace them. The toolkit works seamlessly alongside:

Prosci ADKAR
The most widely used change management model
ACMP Standard
Association of Change Management Professionals
PMI PMBOK
Project Management Professional framework
Agile & Scrum
Iterative project and product delivery
Lean & Six Sigma
Operational excellence frameworks
Design Thinking
Human-centered problem solving


Change Planning Toolkit License Options

Choose the license that fits your needs:

📄 10 Free Tools

Get started with 10 free downloads including QuickStart Guide sample content — no purchase required.


Get Free Tools →

📚 Basic License — 26 Tools

Included with every copy of Charting Change. Also available as a standalone purchase. 26 of the 70+ tools in 11″×17″ PDF format.


Buy Basic License →

🛠 Commercial License — 70+ Tools

All 70+ tools plus a QuickStart Guide. Annual or Lifetime license options. For organizations and consultants deploying Human-Centered Change™ with clients.


View Commercial Options →

🌎 City / State / Country Licenses

Regional government and public sector transformation licenses for deploying Human-Centered Change™ methodology across entire jurisdictions.


Learn More →


See Human-Centered Change™ in Action

Watch Braden introduce the Human-Centered Change™ methodology featured at the heart of both editions of Charting Change:

Braden Kelley — introducing Charting Change – First Edition

A fun launch video for the Second Edition of Charting Change


Certified Human-Centered Change Professional badge

Become a Certified Human-Centered Change Professional (CHCCP)

Interested in becoming a Certified Human-Centered Change Professional?
Contact Braden to join the exclusive mailing list that will receive information about joining the limited-capacity launch cohort.


Request CHCCP Information →


Human-Centered Change™ Workshops & Private Events

Bring the Human-Centered Change™ methodology to your organization with a facilitated workshop or masterclass — in-person or virtual, customized to your context and goals.

🏫 Private Workshops

Custom Human-Centered Change™ workshops and masterclasses for your organization, team, or conference — facilitated by Braden Kelley in-person or virtually.


Explore Private Workshops →

📅 Public Workshops

Join an open public Human-Centered Change™ workshop — ideal for individuals and small teams looking to build skills and earn certification.


View Upcoming Workshops →

🎤 Innovation Keynote Speaking

Book Braden to deliver a keynote on Human-Centered Change™, change management leadership, or digital transformation at your next conference or corporate event.


Book Braden as a Speaker →

📙 Free Downloads

Browse free Human-Centered Change™ frameworks, worksheets, and tools — a sample of what’s in the full Change Planning Toolkit.


Browse Free Downloads →


Frequently Asked Questions

What is Human-Centered Change™?

Human-Centered Change™ is a visual, collaborative change management methodology developed by Braden Kelley that places the human experience — of leaders, employees, customers, and other stakeholders — at the center of every change initiative. Rather than treating change as a project management problem, it treats it as a human adoption challenge. The methodology includes 70+ tools introduced in the book Charting Change.

What is the Change Planning Canvas™?

The Change Planning Canvas™ is the centerpiece of the Human-Centered Change™ methodology — a single-page visual framework that enables leadership and project teams to collaboratively map all the variables influencing a change effort. It helps teams build a shared language, surface hidden assumptions and risks early, and create a plan that employees can embrace and execute. Access to the Canvas is included in all toolkit license levels.

How does Human-Centered Change™ differ from other change management frameworks?

Most change frameworks are text-heavy, sequential, and leader-driven. Human-Centered Change™ is visual, collaborative, and designed to be used by cross-functional teams — not just change management specialists. It also integrates cleanly with existing frameworks like Prosci’s ADKAR, the ACMP Standard, and PMBOK, adding a visual human-centered layer rather than replacing what organizations already use.

What is included in the Change Planning Toolkit?

The full Change Planning Toolkit (Commercial License) includes 70+ frameworks, worksheets, and tools — all in downloadable 11″×17″ PDF format — plus a QuickStart Guide. The Basic License (included with Charting Change) includes 26 of those tools. A free starter set of 10 tools is also available at no charge.

Can the tools be used in virtual workshops?

Yes — all tools are designed for both in-person and virtual workshops. They work with popular digital collaboration platforms including Miro, Mural, Microsoft Whiteboard, LucidSpark, and any tool that supports shared visual workspaces over Zoom or Microsoft Teams.

What is the difference between the Annual and Lifetime Commercial License?

The Annual Commercial License gives you access to all 70+ tools for one year and includes updates. The Lifetime Commercial License is a one-time purchase that gives you permanent access to all tools and future updates.

See full license comparison →

Is there a license for cities, states, or countries?

Yes — City, State, and Country licenses are available for government and public sector organizations looking to deploy Human-Centered Change™ methodology across entire jurisdictions or regional transformation initiatives.

Learn more →

What is the Certified Human-Centered Change Professional (CHCCP) program?

The CHCCP certification program is for change management professionals, consultants, and practitioners who want formal recognition of their Human-Centered Change™ skills and methodology expertise. The program is in a limited-capacity launch phase — contact Braden to be added to the exclusive notification list.


About Braden Kelley

Braden Kelley is the creator of the Human-Centered Change™ methodology, the Change Planning Canvas™, and the FutureHacking™ framework. A bestselling author, LinkedIn Top Voice, and innovation keynote speaker, he helps organizations around the world master change and build sustainable innovation cultures. Named by Harvard Business Review as a next-generation innovation thought leader worth watching.


Book Braden as a Keynote Speaker →


Contact Braden →