Who is Braden Kelley?
I am an innovation speaker, trainer, marketing strategist, and recognized thought leader.
And also co-founded the world's most popular innovation web site:
"I help organizations use social media and other tools to attract and engage customers, partners, and employees to help the organization achieve its goals.
If you're looking to create a culture of innovation, tackle some of your innovation barriers, train your employees to be more innovative, or build a more profitable, more social business -- let's talk."
Build an Innovation Culture
Tag Archives: throughput
Followup – Following the Line to Innovation at Costco
During the winter holiday shopping season in 2007 I was suspicious when a man at Costco asked if he could scan my Costco card while I was standing in line, thinking that he was going to try and sell me … Continue reading
Following the Line to Innovation
OK, it may not really be an innovation, but I appreciated the following operational efficiency anyway: Going to check out of the Hilton New York City, there was a queue in spite of the several available kiosks and multiple employees … Continue reading
Posted in Management, marketing, Strategy
Tagged bpr, constraints, customer service, Customers, improvement, Process, queueing, throughput
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