Tag Archives: smartphones

Service Redesign – Lost T-Mobile Smartphone

Given the health risks of carrying a smartphone (or any kind of mobile device) too close to the body for extended periods, I try to always remove electronic devices from my pockets whenever I can. For ten years this has … Continue reading


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Rise of Seamless Computing

Some people have made fun of the fact that I said that the iPad might fail when it was announced, but I just looked back at what I said back in 2010 (before Apple fixed their Value Translation problem) and … Continue reading


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Innovation Requires Diagonal Thinking

The outcome of a back and forth of a dialog on Twitter with Scramray E. Pinkus generated a lovely quote worth sharing: “Innovating is like thinking diagonally. A perfect combination of both linear and lateral.” – Scramray E. Pinkus (@Easelton) … Continue reading


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