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Announcing the Second Edition of Charting Change

Announcing the Second Edition of Charting ChangeThanks to the popularity of the First Edition of Charting Change, I am privileged and excited to announce the early availability of the Second Edition of Charting Change, my best selling book on planning and executing organizational change and transformation used as a course book by universities around the world.

What was the impetus for the book and what’s new you might ask?

Executives are under escalating pressure to deliver increasing profits every quarter, while technology advances at an increasing rate. In such a pressure-cooker environment, leaders must hard-wire their organizations to be mindful of costs while simultaneously becoming more flexible and faster at planning and executing the change programs required by innovation and the shifting demands of the customer. The companies that successfully innovate and stay at the top of their industries have one thing in common – they learn fast and manage change well.

Charting Change (Second Edition) provides a set of visual tools that will help you build a coherent approach to change, identifying both the things that will help make the effort successful, and those people and barriers that will try to block the way. Leaders that read and absorb this book will be able to make productive use of the tools to drive buy-in, alignment, and successful change outcomes across the organization, its systems, and its culture.

This second edition features new topics such as architecting for change, overcoming resistance to change, systems thinking, and building a continuous change culture, as well as new visual tools such as the Organizational Agility Framework. This book will help leaders and managers visualize, plan, and execute change and transformation in a more accessible, visual, and collaborative way. Once you are done reading Charting Change (Second Edition) you will approach any big change with confidence.

Kate HammerWhynde KuehnSPECIAL BONUS:

AND, the new edition also includes two new Guest Expert sections from Kate Hammer on storyFORMing and Whynde Kuehn on Business Architecture!
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SPECIAL DEAL: To celebrate the launch of the hardcover (free shipping worldwide*) and the eBook, my publisher is offering everyone the special 40% off employee discount when you enter the discount code EMP24 through February 24, 2024 directly on the Springerlink web site.

SPECIAL ASK: If you purchased the First Edition of Charting Change and left a review on Amazon, please go to the First Edition page on Amazon and copy your review and paste is a review on the Second Edition page on Amazon. This will give people looking at the Second Edition page on Amazon a much more alive page to browse when they are considering purchasing the book. Unfortunately, Amazon doesn’t copy over the reviews when a new edition is released. Thank you in advance!

I am eternally grateful to everyone who supports the Human-Centered Change and Innovation blog with your readership. Getting a copy of the Second Edition of Charting Change is a great way of supporting my efforts in bringing you the very best thought leadership on human-centered change, innovation, transformation and experience design topics not just from myself, but from all of our amazing contributing authors as well.

Keep innovating!

What People Are Saying

Daniel H Pink “There’s no denying it: Change is scary. But it’s also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes.”
– Daniel H. Pink, author of Drive and To Sell is Human
Eric Hieger “Thoughtful, thorough, and practical is the rare blend that Braden has achieved in this Change Management field guide. Much more than a series of tactics, Charting Change will explicitly, sequentially, and visually help users create a diverse set of experiences for stakeholders that will most certainly increase likelihood of success.”
– Eric D. Hieger, Psy.D., Business Transformation and Change Leadership Practice Lead at ADP
Denise Fletcher “As the pace of change speeds up, the market disruptions and resulting changes can be daunting for all. We all wish we could predict how change will affect our business, our market and our people. No matter what business area you come from, change affects us all and can produce great outcomes when managed well. In Braden Kelley’s newest book, Charting Change, he provides a terrific toolkit to manage this process and make it stick.”
– Denise Fletcher, Chief Innovation Officer, Xerox
Phil McKinney “Braden Kelley and his merry band of guest experts have done a nice job of visualizing in Charting Change how to make future change efforts more collaborative. Kelley shows how to draw out the hidden assumptions and land mines early in the change planning process, and presents some great techniques for keeping people aligned as a change effort or project moves forward.”
– Phil McKinney, retired CTO for Hewlett-Packard and author of Beyond the Obvious
Marshall Goldsmith “Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it.”
– Marshall Goldsmith is the #1 New York Times bestselling author of Triggers, MOJO and What Got You Here Won’t Get You There

Now available at all of the Amazon online bookstores (USA, UK, CA, DE, FR, JP) and many other retailers around the world.

SpringerLink offers free shipping worldwide* (40% off employee discount through February 24, 2024 with code EMP24).

Amazon Kindle version is now available in English at various Amazon sites around the world (USA, UK, CA, AU, DE, FR, JP)!

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Big News to Share Soon

Big News to Share Soon

I have exciting news to share very soon, but I can’t reveal all the details quite yet…

Here is what I can tell you now:

On June 1st I am going to join one of the global leaders in digital transformation advisory services. My mission will be to help clients design compelling experiences, organizational agility, and innovation capabilities at the front end of their digital transformations.

After the Labor Day holiday when I officially start, I’ll reveal the name of the company I’m teaming up with and how we can work together to beat the 84% Digital Transformation failure rate.

Contact me if you’d like to start a conversation about customer experience (CX), organizational change, innovation or digital transformation next week!

Stay tuned!


Accelerate your change and transformation success

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Charting Change – Kindle Price Reduction

Charting Change is Number OneI’m super excited how well my new book Charting Change is doing on various Amazon sites around the world (USA, UK, CA, AU, DE, FR, JP)!

Charting Change has been the number one new release on Amazon for at least “Business Management” and “Production & Operations” so far. It also was the #2 new release for “Organizational Change” and probably #1 too (but I think I missed getting a screenshot).

The book is currently available on Kindle and as a hardcover, and I’m excited to announce that the publisher has reduced the price on the Kindle version to make it more accessible to people worldwide. More news on other ebook versions coming soon!

For those of you who already have the book, I hope you are enjoying it and leave an Amazon review when you finish! 🙂

Please feel free to ask questions about the book below.

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Charting Change – Now Available on Kindle

Charting Change is Number OneI’m super excited to announce that my new book Charting Change is now available in English at various Amazon sites around the world (USA, UK, CA, AU, DE, FR, JP) with a traditional eBook coming soon!

Charting Change has been the number one new release on Amazon for at least “Business Management” and “Production & Operations” so far. It also was the #2 new release for “Organizational Change” and probably #1 too (but I think I missed getting a screenshot).

The book is currently available on Kindle and as a hardcover. Unfortunately the eBook is still delayed. I’m trying to stay on top of the publisher to get it out as quickly as possible, so stay tuned!

I will announce on my blog here when the eBook and Nook versions are available for those who don’t have a Kindle.

For those of you who already have the book, I hope you are enjoying it and leave an Amazon review when you finish! 🙂

Please feel free to ask questions about the book below.

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Charting Change Off to a Strong Start

Charting Change is Number OneI’m super excited to announce that my new Charting Change is off to a strong start. People around the world have sent me pictures of the book after they received it via Twitter (@innovate). Keep them coming!

Put yourself in the picture holding the book and I’ll post it here.

Charting Change has been the number one new release on Amazon for at least “Business Management” and “Production & Operations” so far. It has also definitely been the #2 new release for “Organizational Change” and probably #1 too (but I think I missed getting a screenshot).

The book is currently available as a hardcover, and the eBook has unfortunately been delayed. I’m trying to stay on top of the publisher to get it out as quickly as possible, so stay tuned!

I will announce on my blog here when the eBook is available for Kindle, etc.

For those of you who already have the book, I hope you are enjoying it and leave an Amazon review when you finish! 🙂

Please feel free to ask questions about the book below.

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Let’s Start a Change Revolution

Start a Change Revolution

The pace of change is accelerating, and for many people (and companies) things are changing so fast that they feel overwhelmed and retreat to the familiar instead of embracing the change. In fact we are approaching a tipping point where what is becoming interesting to the young is not the new, but the old. Vintage Michael Jordan sneakers, vinyl albums, rotary telephones, and analog amplifiers all have growing numbers of fans. In fact, vinyl album sales are increasing as CD sales decrease.

People are becoming so overwhelmed by the speed of change that the next new thing doesn’t always feel so new, and so those seeking to be on the cutting edge are increasingly looking backward for inspiration. Beards and hats have made a comeback, and before you know it the tattoo craze will have run its course. But is it the accelerating pace of change that people feel overwhelmed by, in their work lives and their personal lives, or is it a lack of tools for successfully planning and executing change that leads to people feel overwhelmed and paralyzed by the constant need to change?

Some people would argue that the pace of change is outstripping our ability as humans to cope with all of the changes we are being expected to absorb. I would argue that we are in the middle of a period of discontinuity thrust upon us by the rapid advances in computing and mobile connectivity that have put a supercomputer in everyone’s pocket and a target on most companies’ backs.

Digital Transformation is Being Forced Upon Us

Because we as consumers are seeing better customer experiences enabled by digital technologies in parts of our personal lives and more efficient and effective business processes in parts of our business lives, we are now expecting every company and every aspect of that company to deliver an efficient, effective experience and information exchange in whatever channel we choose, whenever we want to experience it.

This incredible change in expectations is being thrust upon all organizations simultaneously and threatening the very existence of entities that have existed for dozens or even hundreds of years. This discontinuity has created immense technical debt for organizations large and small to overcome and the only way for an incumbent organization to recover and to survive in this new digital age will be to undergo a complete digital transformation. This doesn’t mean creating a digital strategy to address one part of the organization or a single constituency, but a path to a complete transformation that brings digital approaches to both every part of the organization and its operations, but also to all of its constituencies, at the same time.

This means re-imagining every system, every policy, every procedure, and every process as a digital native company looking to enter and disrupt your industry might, and then make a plan for transforming yourself. This will require IMMENSE amounts of change, and is no small task given the 70% change failure rate, but it is the key to your organization’s survival.

A Problem and A Solution Emerge

The problem is that in twenty years of research, travels around the world delivering keynote speeches and workshops interacting with countless audiences on the topics of innovation and change, I have not uncovered one set of tools that makes change seem less scary, that can make the change planning process more human, and change execution more successful. The organizational change thought leadership status quo isn’t up to the task of planning and executing the scope and scale of change required for existing organizations to survive the digital evolution underway. A new wave of change thinking and a new set of tools are needed to displace the old guard. In short, I’ve decided to start a change revolution to free people from the tyranny of the blank word document and poorly planned change efforts. Who’s with me?

Charting ChangeToday I am excited to announce the availability of the Change Planning Toolkit™, a Quickstart Guide to help explain what each of the more than fifty (50+) frameworks, worksheets and other tools are for, and most importantly, my latest book Charting Change to introduce you to the concepts behind the toolkit and its proper use. What I did find in my travels and my research referenced above were some good theories on behavior change and change leadership, and those, along with a couple of great case studies from Qualcomm and Britain’s National Health Service (NHS) and guest expert pieces from nearly a dozen hand-picked contributors, you will find in Charting Change. For my part, I’ve created a lot of great new theories and frameworks that you can put into practical use with the accompanying Change Planning Toolkit™. People who purchase a copy of the book will get access to an educational license for 26 of the 50+ frameworks, worksheets and other tools contained in the toolkit, including the Change Planning Canvas™ to pull your plan all together on one page (a $500 value). Individual and site licenses for the full version of the toolkit are available.

But I can’t do it alone.

Come Join the Change Revolution

I’m seeding the clouds with Charting Change and with the Change Planning Toolkit™, but I need you to make it rain.

The first 50+ tools in the toolkit are my own, the result of thousands of hours of work and years of effort. But I know once you download the 10 Free Downloads, or buy a copy of the book and get access to the first 26 of the 50+ tools in toolkit, or upgrade to the full toolkit and unlock all 50+ tools, that some of you may want to:

  1. Contribute a new tool to the Change Planning Toolkit™ (with full credit of course) to help accelerate change capabilities in organizations around the world
  2. Use the Change Planning Toolkit™ in your consulting business to help your clients and increase your revenue
  3. Become a preferred provider by translating the Change Planning Toolkit™ into additional languages, and earn a portion of any revenue from your translation at the same time
  4. Attend a train the trainer session to become a certified Change Planning Toolkit™ professional in order to spread the knowledge across your organization, or if you’re a consultant, to offer training sessions as an additional business offering

The reason I’m not trying to hold everything dear is that I have a full-time job transforming the insurance business and can’t be running around the world doing consulting work for clients. Instead I thought it made more sense to empower as many consultants and practitioners as possible to properly use the intellectual property I’ve created (and the additional intellectual property that others are likely to contribute) to help your organizations (or your clients’ organizations) cope with the accelerating pace of change.

I know that together we can change how we plan and execute changes big and small all around the world. And for those of you who think that the toolkit and methods are designed to only help plan and execute large changes (‘Capital C’ changes like mergers, acquisitions, transformations, etc.), I would like to remind you that small changes (‘lowercase c’ changes like projects and campaigns) can use the toolkit too. The fact is that every project changes something, and so every project is a change effort. That is why in my Architecting for Change framework, project management is shown as a subset of change management, not the other way around. So, whether you are a consultant, a professor, a teacher, a project manager, a vice president or a CIO, I hope you’ll join the change revolution, get your copy of Charting Change today and check out the Change Planning Toolkit™!

¡Viva la Revolución!

Contact me about doing a Change Planning Toolkit™ translation

Get information about Change Planning Toolkit™ public training sessions

Get information about Change Planning Toolkit™ private training sessions

Image credit: freevector.com


SPECIAL BONUS:

Click here to hear Tanveer Naseer interview me about my new book Charting Change on his Leadership Biz Cafe podcast.
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‘Charting Change’ Now Launching on March 9th

Charting ChangeTo supporters of my first book Stoking Your Innovation Bonfire and my latest book Charting Change, I am sad to say that the launch date for my new book, designed to make change less overwhelming and more human, has moved back to March 9, 2016.

Get Everyone Literally on the Same Page for Change!

Charting Change – A Visual Toolkit for Making Change Stick, the follow-up to Stoking Your Innovation Bonfire, is being published by Palgrave Macmillan, and is now available for pre-order at all of the Amazon online bookstores (USA, UK, DE, FR, JP, CA) and many other retailers around the world. BookDepository.com ships FREE to nearly 90 countries.

What People Are Saying

Daniel H Pink“There’s no denying it: Change is scary. But it’s also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes.”
– Daniel H. Pink, author of Drive and To Sell is Human

Eric Hieger“Thoughtful, thorough, and practical is the rare blend that Braden has achieved in this Change Management field guide. Much more than a series of tactics, Charting Change will explicitly, sequentially, and visually help users create a diverse set of experiences for stakeholders that will most certainly increase likelihood of success.”
– Eric D. Hieger, Psy.D., Business Transformation and Change Leadership Practice Lead at ADP

Denise Fletcher“As the pace of change speeds up, the market disruptions and resulting changes can be daunting for all. We all wish we could predict how change will affect our business, our market and our people. No matter what business area you come from, change affects us all and can produce great outcomes when managed well. In Braden Kelley’s newest book, Charting Change, he provides a terrific toolkit to manage this process and make it stick.”
– Denise Fletcher, Chief Innovation Officer, Xerox

Phil McKinney“Braden Kelley and his merry band of guest experts have done a nice job of visualizing in Charting Change how to make future change efforts more collaborative. Kelley shows how to draw out the hidden assumptions and land mines early in the change planning process, and presents some great techniques for keeping people aligned as a change effort or project moves forward.”
– Phil McKinney, retired CTO for Hewlett-Packard and author of Beyond the Obvious

Marshall Goldsmith“Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it.”
– Marshall Goldsmith is the #1 New York Times bestselling author of Triggers, MOJO and What Got You Here Won’t Get You There

The Opportunity

Braden Kelley - Author of "Charting Change"

Innovation is about change, and organizations and individuals resist change. But, if you look around the business ecosystem, you’ll see that the companies that successfully innovate in a repeatable fashion and stay at the top of their industries have one thing in common – they are good at managing change.

Research shows that up to seventy percent of all change initiatives fail. Let’s face it, change is hard, as is getting an organization on board and working through the process. One thing that has been known to be effective is onboarding teams not only to understand this change, but to see the process and the progress of institutional change. Charting Change will help teams and companies visualize this complicated process.

The Concept

I have developed the Change Planning Toolkit™ and the Change Planning Canvas™, which enable leadership and project teams to easily discuss the variables that will influence the change effort and organize them in a collaborative and visual way. It will help managers build a cohesive approach that can be more easily embraced by employees who are charged with the actual implementation of change. Charting Change will teach readers how to use this visual toolkit to build a common language and vision for implementing change.

The Supplemental Materials

Get the new Change Planning Toolkit™ downloadsAfter the book launches, book buyers will get access to the Change Planning Toolkit™ Basic License which includes access to 26 of the 50+ frameworks, worksheets, and other tools (including the Change Planning Canvas™) in a 11″x17″ downloadable PDF format. To get access to poster size versions (35″x56″) of these tools, please contact me about upgrading to an affordable site license.

Click here to purchase the Change Planning Toolkit™ Basic License – Advance Purchase Edition now on this web site and get instant access to the supplemental materials and a digital version of the book when it becomes available.

The Toolkit

— Click here to get more information about the Change Planning Toolkit™
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Where to Buy (now available for pre-order until March 2016)

More Change Planning Toolkit™ Resources:

The Case Studies in Charting Change

NHS Challenge Top-Down ChangeChallenge Top Down Change (@NHSEngland, @HSJnews and @NursingTimes)

NHS Improving Quality, a national improvement body of NHS England, working in partnership with the Health Service Journal (HSJ) and the Nursing Times (NT) national healthcare management titles to challenge top down change.

Babak ForutanpourQualcomm Flux – Babak Forutanpour

Babak Forutanpour (@bababinke) is a curious soul, an engineer, a UX Technologist, and a VFX Artist. He is the founder of Qualcomm’s FLUX and Co-Creator of Don’t Dream Alone. Creator of the @TheAryaBall.

The Guest Experts in Charting Change

Beth Montag SchmaltzBeth Montag Schmaltz (@bethmschmaltz)

Beth Montag Schmaltz is a Founding Partner at 71 & Change, a strategy and implementation consulting company that designs and implements solutions to address today’s workforce challenges. Most importantly, we believe that Your People = Your Success.

Dion HinchcliffeDion Hinchcliffe (@dhinchcliffe)

Dion Hinchcliffe is a Vice President and Principal Analyst at Constellation Research. He is a well-known business strategist, enterprise architect, book author, frequent keynote speaker, analyst, and transformation consultant.

Matthew E MayMatthew E. May (@matthewemay)

Matthew E. May is a strategy facilitator, innovation coach, and lean trainer. Author of four books (including The Laws of Subtraction and The Elegant Solution), working on a 5th.

Rosemarie Ryan & Ty MontagueTy Montague (@tmontague) and Rosemarie Ryan (@RosemarieRyan)

Co-Founders and Co-CEOs of co:collective, a strategy and innovation company that works with leadership teams to conceive and execute innovation in customer experience using a proprietary methodology called StoryDoing ©.

Tanveer NaseerTanveer Naseer, MSc. (@TanveerNaseer)

Tanveer Naseer is an award-winning and internationally-acclaimed leadership writer, author of the book “Leadership Vertigo”, keynote speaker, and founder of Tanveer Naseer Leadership, a leadership coaching firm.

Brett ClayBrett Clay (@sellingchange)

Brett Clay is the Founder and President of Change Leadership Group, LLC and author, “Selling Change, 101 Secrets for Growing Sales by Leading Change.”

Ayelet BaronAyelet Baron (@ayeletb)

Ayelet Baron is a futurist helping to build thriving 21st century organizations with conscious leaders who drive shared purpose. Ayelet is a keynote speaker and author whose purpose is to open people’s minds and hearts about what’s possible when we lifework in abundance.

Seth KahanSeth Kahan (@sethkahan)

Seth Kahan is an executive advisor who guides CEOs on leading change and innovation to create powerfully positive impact.
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Rohit TalwarRohit Talwar (@fastfuture)

Rohit Talwar is a global futurist and CEO of Fast Future Research and Fast Future Publishing. He is the editor of The Future of Business – published in June 2015.
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Charting Change Number One New Release on AmazonTable of Contents from Charting Change

  • Acknowledgements
  • Preface
  • Change Planning Canvas™ (2-page foldout)
  • Chapter 1 – Changing Change
  • Chapter 2 – Planning Change
  • Chapter 3 – Understanding the Current State
  • BONUS FEATURE – NHS (Case Study – Challenging Top Down Change)
  • Chapter 4 – Exploring Readiness for Change and Transitions
  • Chapter 5 – Envisioning the Desired State
  • BONUS FEATURE – Seth Kahan (Guest Expert – Generating Dramatic Surges of Progress)
  • Chapter 6 – Picking the Right Target for Your Change Effort
  • Chapter 7 – The Benefits of Change
  • Chapter 8 – The People Side of Change
  • Chapter 9 – Barriers and Obstacles to Change
  • BONUS FEATURE – Matthew E May (Guest Expert – Reverse Engineer Your Strategy)
  • Chapter 10 – Not Everything about Change is Wonderful
  • Chapter 11 – Breaking it Down
  • Chapter 12 – Now What (The Resource Challenge)
  • BONUS FEATURE – Beth Montag-Schmaltz (Guest Expert – Change Saturation)
  • Chapter 13 – Building the Case for Change
  • BONUS FEATURE – Brett Clay (Guest Expert – Selling Change)
  • Chapter 14 – Communicating Change
  • BONUS FEATURE – Ty Montague and Rosemarie Ryan (Guest Experts – StoryDoing)
  • Chapter 15 – Leading Change
  • BONUS FEATURE – Tanveer Naseer (Guest Expert – Leading Change)
  • Chapter 16 – Innovation is All about Change
  • BONUS FEATURE – Babak Forutanpour (Case Study – Qualcomm Flux)
  • Chapter 17 – Project and Portfolio Management Are About Change
  • BONUS FEATURE – Dion Hinchcliffe (Guest Expert – Digital Transformation Best Practices)
  • Chapter 18 – The Future of Change
  • BONUS FEATURE – Rohit Talwar (Guest Expert – The Future of Business)
  • BONUS FEATURE – Ayelet Baron (Guest Expert – Change is Abundant in the 21st Century)
  • About the Author

Accelerate your change and transformation success

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Standardizing Change

In The Five Keys to Successful Change I highlight five key areas for organizations to focus on if they are serious about building a strong, sustainable capability in organizational change, including:

  1. Change Planning
  2. Change Leadership
  3. Change Management
  4. Change Maintenance
  5. Change Portfolio Management

Five Keys to Successful Change 550

As you can see Change Management is but one of five keys to sustainable change success, but it is one of the most important. It is also the only one of the five that has its own professional association and working to establish itself as a recognized profession, complete with its own certification.

To get to a place where you can have a certification, you must have a collection of shared knowledge. In project management, they have the Project Management Body of Knowledge (PMBOK) maintained by the Project Management Institute (PMI) in support of the certification of Project Management Professionals (PMP). For change management professionals, this is The Association of Change Management Professionals (ACMP) Standard for Change Management, also referred to as ACMP’s Standard.

ACMP Standard Components

The main components of the standard according to the ACMP brochure include:

1. Evaluating Change Impact and Organizational Readiness

  • Reviews the overall change and how it will impact the organization
  • Establishes whether the organization is ready and able to handle the proposed change

2. Formulating Change Management Strategy

  • Develops the approach for moving an organization from current state to desired future state in order to achieve specific organizational outcomes

3. Developing Change Management Plans

  • Documents the scope, actions, timelines and resources needed to deliver the change

4. Executing Change Management Plans

  • Addresses the implementation processes for performing the change activities by monitoring, measuring, and controlling delivery against baseline plans

5. Closing the Change Management Effort

  • Documents the actions and resources needed to close the change once the Change Management Strategy is achieved and activities are deemed sustainable and maintainable

But managing change is extremely complicated and there is much more involved in doing it well than can be achieved just looking at these five high level phases, so there is a lot more detail contained in ACMP’s Standard, highlighted for you below:

5.1 Evaluate Change Impact and Organizational Readiness

— 5.1.1 Define the Change
— 5.1.2 Determine Why the Change is Required
— 5.1.3 Develop a Clear Vision of the Future State
— 5.1.4 Identify Goals, Objectives, and Success Criteria
— 5.1.5 Identify Sponsors Accountable for the Change
— 5.1.6 Identify Stakeholders Affected by the Change
— 5.1.7 Assess the Change Impact
— 5.1.8 Assess Alignment of the Change with Organizational Strategic Objectives and Performance Measurement
— 5.1.9 Assess External Factors that may Affect Organizational Change
— 5.1.10 Assess Organization Culture(s) Related to the Change
— 5.1.11 Assess Organizational Capacity for Change
— 5.1.12 Assess Organizational Readiness for Change
— 5.1.13 Assess Communication Needs, Communication Channels, and Ability to Deliver Key Messages
— 5.1.14 Assess Learning Capabilities
— 5.1.15 Conduct Change Risks Assessment

5.2 Formulate the Change Management Strategy

— 5.2.1 Develop the Communication Strategy
— 5.2.2 Develop the Sponsorship Strategy
— 5.2.3 Stakeholder Engagement Strategy
— 5.2.4 Develop the Change Impact and Readiness Strategy
— 5.2.5 Develop the Learning and Development Strategy
— 5.2.6 Develop the Measurement and Benefit Realization Strategy
— 5.2.7 Develop the Sustainability Strategy

5.3 Develop the Change Management Plan

— 5.3.1 Develop a Comprehensive Change Management Plan
— 5.3.2 Integrate Change Management and Project Management Plans
— 5.3.3 Review and Approve the Change Plan in Collaboration with Project Leadership
— 5.3.4 Develop Feedback Mechanisms to Monitor Performance to Plan

5.4 Execute the Change Management Plan

— 5.4.1 Execute, Manage, and Monitor Implementation of the Change Management Plan
— 5.4.2 Modify the Change Management Plan as Required

5.5 Complete the Change Management Effort

— 5.5.1 Evaluate the Outcome Against the Objectives
— 5.5.2 Design and Conduct Lessons Learned Evaluation and Provide Results to Establish Internal Best Practices
— 5.5.3 Gain Approval for Completion, Transfer of Ownership, and Release of Resources

Obviously there is a lot more value in looking at this more complete view of the content of ACMP’s Standard than in looking at the five components of the standard. A number of different people provided input into ACMP’s Standard and so there is a lot of good information in it, and I’d encourage you to download it and check it out. For my part, I’ve been all the way through it as part of the research for my new book Charting Change, in part because I wanted to ensure that my new book and the accompanying Human-Centered Change™ methodology are consistent with ACMP’s Standard so that practicing change management professionals can pick up my Change Planning Toolkit™ and begin using it right away to simplify their change planning process and increase their rate of successful change adoption.

ACMP Standard Visualization

Click to access this ACMP Standard for Change Management visualization as a FREE scalable 11″x17″ PDF download

Click to access this ACMP Standard for Change Management visualization as a FREE scalable 35″x56″ PDF poster size download

But the ACMP’s Standard for Change Management, because of its breadth, can be difficult for people to digest and easily access quickly and so to help with that challenge I have created a visualization of the standard (pictured above) as a scalable 11”x17” free download for people to download and share with others or post on their cubicle or office wall for easy reference, with a free 35”x56” poster size version available now too! The visualization will help you see at a glance how the main components and all of their sub-components inter-relate and come together to create a comprehensive approach to change management. I hope you download and enjoy the ACMP Standard for Change Management visualization, share it freely with your friends and colleagues, and get added value from the other free downloads from the Change Planning Toolkit™!

Sign up for Change Planning Toolkit™ launch updates

Buy the Change Planning Toolkit™ NowNow you can buy the Change Planning Toolkit™ – Individual Bronze License – Advance Purchase Edition here on this web site before the book launches.

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The Human-Centered Change™ Methodology is Now Available

Human-Centered Change™The Change Planning Toolkit™ is finally here!

Following the success of Stoking Your Innovation Bonfire, it has become abundantly clear in my work with clients that for any organization to be good at innovation they must be good at change.

Not surprisingly, research shows that 70% of change efforts fail. There are many reasons why, including that many people find the planning of a change effort overwhelming and lack tools for making the process more visual, collaborative and human.

Putting my two decades of research together with my project management and change leadership experience with clients, I have distilled key insights into the Human-Centered Change™ methodology and captured it in a new book Charting Change (Feb 2016) and a suite of tools to help get everyone literally on the same page for change.

Get 10 Free Downloads from the Change Planning Toolkit™I am making 10 Free Human-Centered Change™ Tools from the toolkit available as 11″x17″ samples,
Get 26 of the 50+ Change Planning Toolkit™ toolsbut book buyers will get access to the Change Planning Toolkit™ Basic License (26 of 50+ tools) at 11″x17″ size — a $500 value,
Get all 50+ tools in the Change Planning Toolkit™and buyers of the Change Planning Toolkit™ Bronze License will get access to all 50+ tools for individual educational use at an 11″x17″ size — a $1,200 value.

Change Planning Toolkit Levels and Free Downloads

Innovation and Change Speaker and Author Braden KelleySite licenses are available for professional or commercial use starting at $2/yr per employee*, and include access to poster size versions of many of the tools (35″x56″), along with public or private training sessions. Click here for more information and pricing.

I am very excited to share with you the Change Planning Toolkit™, including the popular Visual Project Charter™, Change Planning Canvas™ and many other great tools for increasing your change success!

Increase your consulting revenue or your organizational agility and get a jump on your competition!

Click here to access the Human-Centered Change™ tools

*Bronze Site Licenses have a one-time setup fee of $299. Site License fee based on total number of employees in the organization.

Below you’ll find a downloadable presentation that gives you five reasons to invest in the Change Planning Toolkit™ in case you need help convincing your boss to let you make the nominal expenditure or to fund a site license or private event to train you and your team and trainers.

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Looking at Healthcare Innovation from the Inside Out

Taking a Swing at Healthcare InnovationAfter working for the last decade helping organizations from the OUTSIDE IN:

  • Build innovative marketing strategies
  • Manage multiple, simultaneous, cross-functional business projects
  • Optimize complex processes
  • Create an enterprise-wide innovation-focus

I thought it was time to flip things around and go native, and work with an outstanding organization to make some of these things happen from the INSIDE OUT.

I thought it was also time to dig deeper into an industry, get my hands dirty, and really come to know a particular vertical. And what could be more interesting in this time of rapidly escalating costs and innovation than the healthcare industry?

[Especially with the Affordable Care Act (ACA) going into force here in the USA]

It is with all of this in mind that I am happy to announce that I have taken an internal consulting position with Premera, one of the largest health plans in the Pacific Northwest.

Premera serves 1.5 million people—from individuals and families to Fortune 100 employer groups. Premera’s mission is to provide peace of mind to their customers about their healthcare.

As a result of joining up with Premera, I must also announce for this post and all future posts that the views here (and elsewhere) are mine and mine alone, and do not in any way represent the views of Premera.

This isn’t the end of my publishing here on BradenKelley.com or on Innovation Excellence (now Disruptor League) or the other places that I contribute. In my spare time I will still be writing, and doing the occasional innovation keynote or workshop in various places around the globe.

So, please keep in touch, and stay tuned for more to come!


Build a common language of innovation on your team

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