Monthly Archives: June 2012

Amazon’s Innovation Philosophy

What may have started with a question from @evanjacobs at Amazon.com’s shareholder meeting one year ago, ended with interesting commentary from Amazon’s CEO – Jeff Bezos – on their philosophy around invention, innovation, and risk taking. The key insights I … Continue reading




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The Big Myth of Innovation

For my last article for the American Express OPEN Forum I thought I would go out with a bang and attack a controversial topic, something that people are starting to believe as an empirical truth. Something that I don’t believe … Continue reading




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Innovation And Entrepreneurship Fatal Flaws

Scott Painter, Founder and Chief Executive Officer of TrueCar, made a great comment at an innovation event put on by The Economist about how all ideas have a ‘fatal flaw’. But like all great insights, on the surface the audience … Continue reading




Posted in American Express OPEN Forum, Entrepreneurship, Innovation | 1 Comment

Illusions of Entrepreneurship

Many of you out there are entrepreneurs, running small businesses (or big ones), struggling to make your business successful. But when did you first know that you were destined to be an entrepreneur? And what challenges or ridicule have you … Continue reading




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Pull Marketing – Upside Down Social Web Design

Picking up where my hugely popular article ‘Rise of the Social Business Architect‘ (PDF) leaves off, I thought I would examine the world of web design in a world where the tools of social media are becoming increasingly important and … Continue reading




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News from the Innovation Front Lines

I had the honor of keynoting last year at the Imaginatik Innovation Leaders Forum at the New York Stock Exchange in New York City. But, I also had the privilege of hearing great innovation leaders speak from a diverse set … Continue reading




Posted in American Express OPEN Forum, Innovation | 2 Comments

Little Black Book of Innovation

I had the honor of keynoting at the Imaginatik Innovation Leaders Forum last year at the New York Stock Exchange (NYSE) in New York City. But, I also had the privilege of hearing great innovation leaders speak from a diverse … Continue reading




Posted in American Express OPEN Forum, Innovation | 1 Comment

Building a Global Sensing Network

If the innovation war is just beginning, then you need to make sure you’re fighting it outside your organization — not inside. The old way of succeeding in business was to hire the most clever, educated, experienced and motivated people … Continue reading




Posted in American Express OPEN Forum, collaboration, Innovation, marketing, Psychology, Strategy | 6 Comments

Is the Era of Innovation Over?

Is the era of innovation over? Or is the war for innovation just beginning? I came across an article in one of Canada’s main newspapers — The Globe and Mail — by Barrie McKenna titled ominously, ‘Has Innovation Hit a … Continue reading




Posted in American Express OPEN Forum, collaboration, Government, Innovation, Leadership, Management, Strategy | 8 Comments

What was your innovation imperative?

I’m working on a white paper for a client, and as part of my research, I’m looking for a few people who are willing to share what the innovation imperative was for their organization to start innovating (or to increase … Continue reading




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